TBR T E C H N O L O G Y B U S IN E SS R E SE A R C H , IN C. TBR’s 4Q12 Telecom Infrastructure Services (TIS) Benchmark Research Highlights and Outlook Technology Business Research (TBR) Quarterly Webinar Series 4.17.13
Oct 19, 2014
TBR
TECHNOLOGY BUSINESS RESEARCH, INC.
TBR’s 4Q12 Telecom Infrastructure Services (TIS) Benchmark Research Highlights and Outlook
Technology Business Research (TBR) Quarterly Webinar Series
4.17.13
TBR
2 TBR Quarterly Webinar Series | 4.17.13 | www.tbri.com | ©2013 Technology Business Research Inc.
Chris AntlitzNetworking & Mobility Practice Analyst
Email: [email protected]: @chrisNMP
Webinar Presenter
TBR
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Key Developments
Key Developments
LTE deployment in the Americas and China will drive TIS revenue in 2013
The professional services market is starting to recover, but EMEA remains challenged
Huawei and ZTE are redoubling efforts to grow managed services businesses
LTE deployments in North America, Japan and South Korea were key TIS growth catalysts in 4Q12; CALA and China will contribute to growth in 2013
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TIS
TIS Overview
• Opportunity model
• Market share
• Margin analysis
TBR identifies the largest and fastest-growing services segments, enabling vendors to adjust their services strategy and tactics to capitalize on the best market opportunities.
TBR’s research in Telecom Infrastructure Services (TIS) helps vendors identify growth opportunities and grow market share
Opportunity• More than $82 billion annual
spend by Global Communication Service Providers on professional, managed, deployment and maintenance services
• Identify leaders, strategies and growth opportunities in TIS industry to capture share from competitors and hold off rivals
TBR’s Quarterly TIS Benchmark covers the top 41 TIS suppliers by service type and region
DeploymentMaintenance
Professional ServicesManaged Services
North AmericaCALAEMEAAPAC
TIS Overview
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TIS Company Coverage
Accenture
Agilent
Alcatel-Lucent
Amdocs
American Tower
Atos
Bechtel
Bouygues Construction
Capgemini
CGI
China Communications Construction
Ciena
Cisco
Convergys
Crown Castle
CSG Systems
CTDI
EMC
Ericsson
Fujitsu
General Dynamics
HP
Huawei
Hyundai Engineering & Construction
IBM
Indus Towers
Infosys
Jabil
Juniper
Microsoft
NEC
Nokia Siemens Networks
Oracle
Orascom Construction Industries
Samsung
SAP
SBA Communications
Tata Consultancy Services (TCS)
Tech Mahindra
Wipro
ZTE
TIS Company Coverage
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Ericsson is pulling further away from the pack as close competitors Alcatel-Lucent and NSN remain focused on restructuring
Market Overview: Tier 1 TIS Market Leaders
• Ericsson continues to outperform thanks to services-led approach.
• Alcatel-Lucent and NSN sales falling, but margins improving.
• Accenture, HP and IBM suffering from professional services slowdown.
EricssonHuawei
Alcatel-Lucent
NSN
Cisco
IBM
HP
Amdocs
China Comm
Accenture-10%
-5%
0%
5%
10%
15%
$- $1.00 $2.00 $3.00 $4.00 $5.00
Year
-to-
Year
Rev
enue
Gro
wth
TIS Revenue for All Lines of Business
Ten Largest TIS Suppliers: 4Q12 Revenue (Billions USD)
SOURCE: TBR AND COMP ANY DATA
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Tier 2 TIS suppliers are either consolidating via M&A or increasing specialization to better compete against Tier 1 vendors
Market Overview: Tier 2 TIS Market Leaders
• NEC and Jabil participated in strategic M&A to boost their market positions and better compete against Tier 1 vendors.
• Expect more M&A to occur as industry consolidates, i.e. Oracle.
• ZTE to be resurgent in 2013 after credit lifeline.
Fujitsu
ZTE
SAP
Oracle
NEC
TCS
Atos
Jabil
EMC
Bechtel-10%
0%
10%
20%
30%
40%
50%
60%
$- $0.10 $0.20 $0.30 $0.40 $0.50 $0.60 $0.70 $0.80
Year
-to-
Year
Rev
enue
Gro
wth
TIS Revenue for All Lines of Business
Second Tier TIS Suppliers: 4Q12 Revenue (Billions USD)
TBR
SOURCE: TBR AND COMP ANY DATA
NOTE: SECOND TIER INCLUDES SUPPLIERS RANKED 11-20.
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Vendors servicing niche markets or heavily involved in software support services tend to reap the highest TIS margins
Market Overview: TIS Operating Margin Leaders
• Cisco is a leader in TIS margins due to its near monopoly in routers and switches and role as strategic partner in key operator accounts.
• Software vendors like Microsoft and Oracle obtain high TIS margins because they sell lucrative maintenance services to their install bases, which are highly scalable and typically provisioned remotely instead of on-site.
American Tower
Cisco
EMC
TCSCrownCastle
Infosys
Tech Mahindra
Oracle
Microsoft
Ciena
15%
20%
25%
30%
35%
40%
45%
50%
$0.00 $0.05 $0.10 $0.15 $0.20 $0.25 $0.30
TIS
Ope
rati
ng M
argi
n
TIS Operating Income for All Lines of Business (In Billions USD)
TIS 4Q12 Operating Margin Leaders
SOURCE: TBR AND COMP ANY DATA
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LTE buildouts in North America, Japan and South Korea continued to fuel growth in deployment services revenue
Segment Views: Deployment Services
• As Japan and South Korea LTE deployments reach completion, NSN to shift focus to United States, where T-Mobile and U.S. Cellular starting LTE rollout.
• Alcatel-Lucent suffering from lack of LTE deals in key markets outside of North America.
• Engineering firms playing pivotal role in tower deployments.
EricssonChina Comm NSN
BechtelHuawei
Fujitsu
ZTE
Alcatel-Lucent
Cisco
Jabil
-20%
-10%
0%
10%
20%
30%
40%
50%
60%
$- $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 $1.40 $1.60
Year
-to-
Year
Rev
enue
Gro
wth
TIS Deployment Revenue
Ten Largest TIS Suppliers: 4Q12 Deployment Revenue (Billions USD)
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SOURCE: TBR AND COMP ANY DATA
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Maintenance services market growth remains slow and steady, supported by new infrastructure builds such as LTE
Segment Views: Maintenance Services
• Tier 1 vendors are shifting more toward remote technical support and away from field maintenance to boost margins.
• Alcatel-Lucent and NSN restructuring unlocks opportunities for close rivals Ericsson, Huawei and ZTE to consolidate market positions.
• LTE and IP deployments will support maintenance services market going forward.
EricssonOracle
NSNCisco
Huawei
Alcatel-LucentFujitsu
SAP
ZTE
Jabil
-15%
0%
15%
30%
45%
60%
$- $0.20 $0.40 $0.60 $0.80 $1.00
Year
-to-
Year
Rev
enue
Gro
wth
TIS Maintenance Revenue
Ten Largest TIS Suppliers: 4Q12 Maintenance Revenue (Billions USD)
SOURCE: TBR AND COMP ANY DATA
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Demand for professional services is starting to bounce back after weak sales in the first nine months of 2012, as operators stress opex reductions
Segment Views: Professional Services
• Operators still selective on consulting projects they put out for bid.
• Projects that are getting awarded are longer duration and converting to revenue at a slower rate, which is impacting vendor results, especially Accenture, HP and IBM.
• Despite weakness in 2012, the need for professional services remains strong.
NSNEricsson
IBM
Alcatel-Lucent
Amdocs
Accenture
HP
China CommCisco
Huawei
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
$- $0.20 $0.40 $0.60 $0.80 $1.00 $1.20
Year
-to-
Year
Rev
enue
Gro
wth
TIS Professional Services Revenue
Ten Largest TIS Suppliers: 4Q12 Professional Services Revenue (Billions USD)
TBR
SOURCE: TBR AND COMP ANY DATA
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Alcatel-Lucent’s and NSN’s shift away from certain types of managed services will allow Ericsson, Huawei and ZTE to consolidate their positions
Segment Views: Managed Services
• Ericsson remains the go to vendor for end-to-end network operations outsourcing.
• NSN and Alcatel-Lucent exiting field operations contracts due to low margins, which is impacting revenue.
• Huawei and ZTE are being aggressive to scale up their managed services businesses.
Amdocs
Ericsson
IBM
Huawei
NSN
Alcatel-Lucent
Accenture
HPCSGSystems
SAP
-40%
-35%
-30%
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
$- $0.20 $0.40 $0.60 $0.80 $1.00 $1.20
Year
-to-
Year
Rev
enue
Gro
wth
TIS Managed Services Revenue
Ten Largest TIS Suppliers: 4Q12 Managed Services Revenue (Billions USD)
TBR
SOURCE: TBR AND COMP ANY DATA
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Tier 1 LTE deployments in the U.S. fueled TIS growth for most vendors in 4Q12 and will support TIS growth in the region through 2013
Geographic Views: North America
• LTE deployments lifting most vendors’ revenues.
• NSN outlier due to T-Mobile ramp up and fast U.S. Cellular rollout.
• Cisco aims to become strategic partner in key accounts.
Alcatel-Lucent
Cisco
IBM
EricssonNSN
OracleAccenture
HP
Bechtel Amdocs
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
30%
35%
40%
$- $0.20 $0.40 $0.60 $0.80 $1.00 $1.20
Year
-to-
Year
Rev
enue
Gro
wth
TIS North America Revenue
Ten Largest North American TIS Suppliers: 4Q12 Revenue (Billions USD)
TBR
SOURCE: TBR AND COMP ANY DATA
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European operators remain cautious on capex outlays, but are investing in opex reduction to stay competitive, which supports the TIS market
Geographic Views: EMEA
• Opex reduction is of utmost importance, especially in Europe.
• Huawei taking market share in Europe.
• Alcatel-Lucent and NSN are exiting certain countries in Africa.
Ericsson
Alcatel-Lucent
Huawei
NSNIBM
Accenture
HP
ChinaComm
Atos
ZTE
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
$- $0.30 $0.60 $0.90 $1.20 $1.50 $1.80
Year
-to-
Year
Rev
enue
Gro
wth
TIS EMEA Revenue
Ten Largest EMEA TIS Suppliers: 4Q12 Revenue (Billions USD) TBR
SOURCE: TBR AND COMP ANY DATA
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LTE network builds in Japan and South Korea drove APAC TIS revenue in 4Q12, particularly for Nokia Siemens and Ericsson
Geographic Views: APAC
• Japan and South Korea driving TIS in APAC; NSN and Ericsson key beneficiaries.
• All eyes on China Mobile LTE deployment in 2013.
• India remains wildcard on LTE deployment.
NSN
Fujitsu
China Comm
Ericsson
Huawei
ZTE
NEC
Alcatel-Lucent
HP
IBM
-20%
-15%
-10%
-5%
0%
5%
10%
15%
$- $0.30 $0.60 $0.90 $1.20 $1.50
Year
-to-
Year
Rev
enue
Gro
wth
TIS APAC Revenue
Ten Largest APAC TIS Suppliers: 4Q12 Revenue (Billions USD) TBR
SOURCE: TBR AND COMP ANY DATA
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CALA operators are pushing forward with network upgrades and new deployments as governments in the region encourage development
Geographic Views: CALA
• LTE rollouts just beginning; will ramp up in 2013.
• Latin American governments encouraging network investment.
• NSN decline due to exit from Oi managed services contract in Brazil.
NSN
Alcatel-Lucent
Cisco
ZTEHuawei Ericsson
Oracle
HP
Amdocs
China Comm
-45%
-30%
-15%
0%
15%
30%
$- $0.10 $0.20 $0.30 $0.40 $0.50 $0.60
Year
-to-
Year
Rev
enue
Gro
wth
TIS CALA Revenue
Ten Largest CALA TIS Suppliers: 4Q12 Revenue (Billions USD) TBR
SOURCE: TBR AND COMP ANY DATA
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Conclusions
Conclusions
LTE deployment in the Americas and China will drive TIS revenue in 2013
The professional services market is starting to recover, but EMEA remains challenged
Huawei and ZTE are redoubling efforts to grow managed services businesses
TBR
18 TBR Quarterly Webinar Series | 4.17.13 | www.tbri.com | ©2013 Technology Business Research Inc.
TBR Networking & Mobility Practice Syndicated Topics 1Q13: Telecom Vendors
Quarterly Topics TBR Value Proposition Related Reports
Network Function Virtualization
• Determine which vendors are the early leaders in technologies such as software-defined networking and self-organizing networks.
• Evaluate vendor network function virtualization (NFV) road maps.
Alcatel-Lucent, Cisco, Ericsson, IBM, Juniper, NSN, Samsung, ZTE
LTE Deployments
• Identify which vendors are LTE leaders in revenue and contract count.
• Determine in which regions LTE is being deployed.• Anticipate the next regional shift of LTE revenue.
Alcatel-Lucent, Cisco, Ericsson, NSN, Samsung, ZTE
Enterprise Solutions
• Determine which vendors are expanding their addressable markets to cater to the enterprise sector.
• Identify which vendors are making a strategic push into enterprise services, such as consulting and systems integration.
• Analyze which vendors are likely to succeed and which are most likely to spread themselves too thin by catering to the enterprise.
Alcatel-Lucent, Ericsson, Huawei, NSN, Samsung, ZTE
Consolidation
• Track developments in vendor M&As, identifying which players need to acquire to enhance their portfolios or enter new markets.
• Analyze the impact of operator consolidation on the telecom infrastructure and services markets.
Alcatel-Lucent, Cisco, Ericsson, Juniper, NSN, Samsung, ZTE
TBR conducts a major review of the telecom industry on a quarterly basis and identifies key topics to integrate into its syndicated reports
TBR
19 TBR Quarterly Webinar Series | 4.17.13 | www.tbri.com | ©2013 Technology Business Research Inc.
Chris Antlitz
Analyst, Networking and Mobility Practice
@chrisNMP
Questions?
For further information, please contact:
Kate Price James McIlroyPractice Manager, Networking & Mobility Vice President of [email protected] [email protected]
Q & A
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TECHNOLOGY BUSINESS RESEARCH, INC.
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