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When & How to Hire Great People

Apr 10, 2017

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Recruiting & HR

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Page 1: When & How to Hire Great People
Page 2: When & How to Hire Great People

TODAY’S PRESENTERS

Chris OgleSenior Manager, Product Marketing

Tim YoungDirector, Talent Acquisition

Page 3: When & How to Hire Great People

RESEARCHFRAMEWORK

Page 4: When & How to Hire Great People

Key Survey DemographicsState of the Hourly Worker

4

51%Ages 18-34

57%Seeking full-time work

Page 5: When & How to Hire Great People

Key Survey DemographicsSummer Hiring

5

97%Plan to hire this summer

74%Plan to have all

positions filled by May

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Leader in the automotive retail parts business

● Headquarters: Memphis, TN

● Employees: 80,000

● Locations: 5,800

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Poll Question

Currently, what is your #1 hiring challenge?

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Top Hiring Challenges 8

1

Getting quality candidates

2

Evaluating best-fit candidates

3

Decreasing time to fill

4

Increasing applicant volume

Page 9: When & How to Hire Great People

Getting quality candidates

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10Most common perks employers are offeringGetting quality candidates

TOP PERKS EMPLOYERS OFFER

Flexible shift/work schedule (52%)

Discounts, rewards & coupons (56%)

Higher wages (38%)

Free meals (44%)

Career advancement (37%)

TOP ASPECTS TO JOB SEEKERS

Location (91%)

Pay (93%)

Workplace culture (85%)

Enough hours (90%)

Opportunity for growth (84%)

Page 11: When & How to Hire Great People

11Money matters to today’s job seekersGetting quality candidates

64% of job seekers think the minimum wage

should be $10 or less

Average hourly wage employers are offering

$11/hour

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12Perks that job seekers really valueGetting quality candidates

Most valuable on-the-job perks

Monthly stipend to purchase food

Freedom to wear whatever they want (within reason)

VIP vouchers for friends/family

Most valuable benefits

Professional development opportunities

Paid vacation days

Education reimbursement/stipend

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13

51% of job seekers expect/want to stay at least 3 years at

their next job

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14How to get aheadGetting quality candidates

Think outside the box. Align your perks with Millennial and Gen Z values. Highlight these if you offer them in your job description.

Promote perks. If you’re already doing these things, make sure you promote them as a way to attract great workers.

Utilize free perks. Perks that don’t require you to spend money are also valuable to job seekers. Use them to your advantage!

● Freedom to wear what they want● Longer break periods● Freedom to use their phones (not in front of customers)

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Identifying best-fit candidates

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16

34% Job seekers don’t have a preference on industry; they just want the job

Page 17: When & How to Hire Great People

17Employers vs. Job seekersIdentifying best-fit candidates

Employers evaluate job seekers on:

Positive attitude/eagerness

Job Qualifications

Availability

Job seekers evaluate employers on:

Pay

Job Qualifications

Location

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Poll Question

How do you currently screen for best-fit

candidates?

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19How employers are screening candidatesIdentifying best-fit candidates

80%

0%

10%

20%

30%

40%

50%

60%

70%

Resume Background checks

Reference checks

Personality/ skills

assessments

Drug screenings

Social Media

E-Verify Tax credit screenings

Credit Report

61%

71%

57% 56%

47%

27%25%

18% 17%

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Clearly define job qualifications. Clearly define job qualifications and expectations; include the exact location in the posting.

20How to get aheadIdentifying best-fit candidates

Ensure job descriptions are relevant. Make sure your job descriptions are less about you and more about the job.

Utilize screening methods.Incorporate assessments and background checks into your application/screening process.

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Decreasing time to fill

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Poll Question

How long does it typically take to

fill an open position?

Page 23: When & How to Hire Great People

23Employers vs. Job seekersDecreasing time to fill

16%Employers are able to fill open jobs within 1 week or less 60%

Job seekers say they found their job within 1 week or less

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24

78% Job seekers expect to hear

from an employer after applying within 1 week

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25

72% Job seekers live paycheck to

paycheck or spend more than they make

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Communicate with candidates.Don’t leave candidates in a black hole; let them know even if you’re rejecting them.

26How to get aheadDecreasing time to fill

Respond quickly. Act on great candidates before they’re on to the next job.

Focus on the candidate experience.Remember that the candidate experience is as important as your customer experience.

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Increasing applicant volume

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28

Where you promote your jobs

How long it takes to complete your application

Application experience on mobile

3 Key FactorsIncreasing applicant volume

1 2 3

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Top 3 ways employers find applicantsIncreasing applicant volume

29

Job boards/sites Social media Company website

1 2 3

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Poll Question

Is your company’s job application

mobile-friendly?

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31

82% Job seekers look for jobs

on their phone

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Consider mobile.Make sure the job boards you’re using are mobile-friendly.

Keep it short.Write job postings that are formatted/written for mobile screens (bullets, short text, etc.).

32How to get aheadIncreasing applicant volume

Make it mobile-friendly.Optimize your company careers page for mobile.

Take a long hard look at your application.Are all of the questions asked actually necessary?

Page 33: When & How to Hire Great People

Q&AChris Ogle, SnagajobTim Young, AutoZone

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Activity ID: 313037Credit Hours Awarded: 1 (HR General)

Activity ID: 17-8E7YEProfessional Development Credits (PDCs): 1

SAVE THE DATE

Winning the Candidate Experience

Webinar

Wednesday, April 26 at 1pm ET

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NEW VENUE. MORE GREAT INFORMATION.

MAY 15-17, 2017 BELMOND CHARLESTON PLACE CHARLESTON, SC HOURMINDS.COM

Save the date for HourMinds 2017 in beautiful Charleston, South Carolina. Join us for conversation, and networking on all things hourly.