What’s Your Leadership IQ?

MF Half-day Tutorials

5/5/2014 8:30:00 AM

What’s Your Leadership IQ?

Presented by:

Jennifer Bonine

tap|QA, Inc.

Brought to you by:

340 Corporate Way, Suite 300, Orange Park, FL 32073

888-268-8770 ∙ 904-278-0524 ∙ [email protected] ∙ www.sqe.com

Jennifer Bonine tap|QA, Inc.

Jennifer Bonine is a VP of global delivery and solutions for tap|QA Inc., a global company that specializes in strategic solutions for businesses. Jennifer began her career in consulting, implementing large ERP solutions. She has held executive level positions leading development, quality assurance and testing, organizational development, and process improvement teams for Fortune 500 companies in several domains. In a recent engagement for one of the world’s largest technology companies, Jennifer served as a strategy executive and in corporate marketing for the C-Suite. In her career, she has had several opportunities to build global teams from the ground up and has been fortunate to see how many of the world’s top companies operate from the C-Suite viewpoint.

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© The Insights Group Ltd, 2009. All rights reserved.

© The Insights Group Ltd, 2009. All rights reserved

Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.

Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.

.

What’s Your Leadership IQ?

Beginning the Journey .

Facilitated By:

Jennifer Bonine


Logistics for

the day..

• Training starts at 8:30 am

• Break between 9:15 and 9:45 am

• Plan to end at 12

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Ground Rules.

• Cell phones to vibrate

• Open minds

• Listen

• Contribute to session will get more out of it

– Participation is key

• Be present

• This is for you.soak it in


Agenda for Session

• I’ll talk

• Then you’ll talk

• We will all move around and do some activities

• Then I’ll talk some more

• You’ll talk some more

• We all leave with a better understand yourselves

as leaders and how to have maximum impact as

a leader leveraging strengths in your teams

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Speed Chat

• Take a card

• Get to as many people in the room as you

can and write their responses down on

your card

• Ask your question then make sure you

give your response to that person’s

question


Leadership IQ• Focuses on improving personal, interpersonal and team

effectiveness

• Improves sales effectiveness, leadership , and team dynamics– Proven to increase effectiveness and reduce time to implement

solutions : Software and solutions

– Sales teams

– Healthcare

• Provides a simple framework and common language– Verbal and Visual

• Developed specifically for the work environment

• “Next Generation” system based on the work of Carl Jung

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Sure glad the hole

isn’’’’t at our end.


What Do You Think?Harvard Business Review 2002

What percentage of business issues are due to the lack of inter-personal communication skills not the competencies of the parties?

87%

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The Steps to

Personal Effectiveness

Step 1

Explore and

discover more

about yourself

Step 2

Learn how to recognize

and appreciate others’

differences

Step 3

Learn how to adapt your

behaviour to interact

more effectively with

othersStep 4

Take action and

put your learning

into practice

Page 4


“All our knowledge has its origins in perceptions.”

Leonardo da Vinci

Compass Learning Guide – The Key to Personal Effectiveness – Section 1.3

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Perception

You will see

the world

differently

from the way

other people

see it.

Page 7

© The Insights Group Ltd, 2009. All rights reserved.© The Insights Group Ltd, 2009. All rights reserved. nsights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.


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© The Insights Group Ltd, 2009. All rights reserved.INTR 4.2

Perception

Perception

News Flash: Cmabrigde Uinervtisy Rscheearch

Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it

deosn't mttaer in waht oredr the ltteers in a wrod are, the

olny iprmoetnt tihng is taht the frist and lsat ltteer be at the

rghit pclae. The rset can be a taotl mses and you can sitll

raed it wouthit porbelm. Tihs is bcuseae the huamn mnid

deos not raed ervey lteter by istlef but the wrod as a wlohe.

The mind interprets patterns based on past

experience – or on patterns it already

knows


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Ladder of Inference

Event

Emotion

Judgement

Perception

Interpretation

Something happens!

1. I notice it (see, hear, feel, smell

something)

2. I give meaning to what I noticed

Action

3. I have a feeling response to

the meaning I gave my

perception

4. I evaluate situations &

people as good, bad, nice,

mean in reaction to what I

felt


Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.

Page 9

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M

R

I

OST

ESPECTFUL

NTERPRETATION


Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian. Insights, Insights Discovery and the Insights Wheel are registered trademarks of The Insights Group Ltd.


Iceberg ModelEnvironment

BehaviourBehaviourBehaviourBehaviour

CapabilityJudgement

Skills

Knowledge

Beliefs & Values

Identity & Purpose

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Interpersonal Communication

According to Albert Mehrabian:

• 7% Words - Literal

• 38% Tone of Voice - Interpretation

• 55% Context, Body Language -

Interpretation

• In other words.

Communication is 7% about WHAT you say

and 93% about WHO you say it to!


How many times do they bounce the

2 basketballs?

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© The Insights Group Ltd, 2009. All rights reserved

Insights Discovery and Insights Learning Systems were originated by Andi and Andy Lothian.


.

Leadership in Color


cheerful reflective concise challenging

caringassertive

enthusiastic determinedfirm

factual well-argued reliable

accommodating objective active steady fun

sensitive

accurate tactful driving constant structured harmonious

strong-willedpurposeful

convincing cautious

calculatingamenable

persuasive patient influencing diplomatic

logical sociable

outgoing courageous co-operative

forcefulconventional

optimistic

mobile friendly

stable consistent decisive

correct

loyal calm daringanalytical engaging

exactimpulsive realistic

Page 12

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caringassertive




sensitive



convincing cautious

calculatingamenable


logical sociable



optimistic

mobile friendly


correct




caringassertive




sensitive



convincing cautious

calculatingamenable


logical sociable



optimistic

mobile friendly


correct




Insights Discovery Color Energies

Competitive

Demanding

Determined

Strong-willedPurposeful

Sociable

Dynamic

Demonstrative

Enthusiastic

Persuasive

Caring

Encouraging

Sharing

Patient

Relaxed

Cautious

Precise

Deliberate

Questioning

Formal

Aggressive

Controlling

Driving

OverbearingIntolerant

Excitable

Frantic

Indiscreet

Flamboyant

Hasty

Docile

Bland

Plodding

Reliant

Stubborn

Stuffy

Indecisive

Suspicious

Cold

Reserved

Fiery

Red Energy

Sunshine

Yellow Energy

Cool

Blue Energy

Earth

Green Energy

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Let’s Talk Colors

Do

it NOW

Do it

TOGETHER

Do it

HARMON-

IOUSLY

Do

it RIGHT


Card Game exercise

• Take 2 cards of each color

• Read the cards

• Keep the cards that you feel most

represent you as a person or how you see

yourself

• Trade away the cards to others that you

don’t feel represent you

• Make sure all the cards you have left are

cards that you feel represent you

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Cool Blue

Energy Overview

Approach to lifehigh standards and correct

Goalsunderstanding

Seen by others asanalytical and distant


Earth Green

Energy Overview

Approach to lifeFocus on stability, values

and supporting others

Goalsharmony

Seen by others asmild and docile

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Sunshine Yellow

Energy Overview

Approach to lifefun and interaction

Goalsrecognition

Seen by others asdisorganised


Fiery Red

Energy Overview

Approach to lifeinner certainty

focus on action

Goalspersonal achievement and

meeting challenges

Seen by others asimpatient

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Your Color Mix

We each have all four color

energies within us; it is the

combination of the four energies that creates the

unique YOU.


With your group brainstormON SELECTED COLOR THAT YOU IDENTIFY MOST WITH

•What might be 1-2 effective ways to manage or motivate an individual with this color energy preference

•What might be 1-2 things that are not productive for this color energy or things that inhibit them from being successful

•Any behaviors that you feel may be misinterpreted by other colors

•Each energy group will report out

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Are active and

move in a

positive and

firm direction

Have a strong

determination

that influences

those they

interact with

Approach

others in a

direct and

straightforward

manner

Seek an

outcome that

is specific and

tangible

Are single-

minded and

determined in

their focus on

results

Individuals

with a

preference

for Fiery Red

energy 1



Individuals

with a

preference

for Earth

Green

energy 1


View the world

through what

they value and

what is

important to

them

Seek harmony

and depth in

relationships

Prefer

democratic

approaches

that respect

the individual

Ensure all

individual

perspectives

are heard and

considered in

making choices

or decisions

Defend what

they value with

quiet

determination

and persistence

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Individuals

with a

preference

for Cool Blue

energy 1


Desire to

know and

understand

the world

around them

Maintain a

detached and

objective

standpoint

Think things

through before

committing to

action

Like

information to

be accurate

and complete

before

proceeding

Value

independence

and intellect


Individuals

with a

preference

for Sunshine

Yellow

energy 1


Radiate

enthusiasm

and

encourage

participation

Enjoy and

seek the

company of

others

Have a desire

to be involved

Like to be

noticed and

appreciated

for their

contributions

Approach

others in a

persuasive,

engaging and

inviting

manner

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Recognizing

Types

Every time you meet someone you

have the opportunity to

practice your skill of recognizing and adapting to their color energies.Page 34


Recognizing Types

Step One...Do they “speak to think” (red/yellow)or “think then speak “(blue/green)

Formal

Quick

Speak

To think

Relaxed

Quiet

Think to

Speak

Step Two...

Are they more formal (blue/red)

or relaxed/informal

(green/yellow)

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Preferences – Introversion

and Extraversion

Quiet

Observant

Inward

focus

Depth

Intimate

Reserved

Reflective

Thoughtful

Cautious

Energetic

Involved

Outward

focus

Breadth

Quick

Action

oriented

Outspoken

Bold

EXTRAVERSIONINTROVERSION

Compass Learning Guide – The Psychology of Self Understanding – Section 1.2


Thinking and Feeling: Jung’s Rational

Functions

Formal, Impersonal,

Analytical, Detached,

Objective Strong-

minded, Competitive,

Correct, Task, Systems,

Informal, Personal, Considerate,

Involved,

Subjective, Caring,

Accommodating,

Harmonious, Relationships,

Morale

Feeling

Preference

Thinking

Preference

Compass Learning Guide – The Psychology of Self Understanding – Section 1.3

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Think About Your Focus on

Relationships and Your Focus on

Task

• How much energy do you put into

improving the overall quality of

your relationships?

• How much energy do you put into

completing tasks?


Think of one person you

know well.

What clues may indicate

their use of the four colour

energies?

What colour energies do

you see and not see?

Recognising

Types

P 38

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Subject: Japan Manufacturing

Excellence Exchange Program

TripI will be departing from Seattle International at 0830,

Monday March 23, 2002 for Tokyo, Japan to participate

in the said Program. I will be visiting Toyota and

Panasonic over an 11-day period. Please familiarize

yourself with these companies and forward your detailed

questions about the processes and operations to me by

March 10th so I can compile and organize them prior to

my trip. A debrief will be held on April 12th at 1400 to

review all aspects and learning from the trip.

Sincerely, John M. Bluestein


Subject: Trip

Gang! I did it! I was picked for the Japan program.

Wish you could all go with me; we'd have a great time.

I'll be leaving at the end of March and be gone for 2

weeks. Wish me luck!

Alex

P.S. If you want me to ask them anything while I am

there, send me the stuff before I go.

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Subject: Your upcoming visit

Dear Janice

I am so pleased you are coming out. It will be a great chance

for us to know each other better and for me to really

understand what I can do to help you in your business. I'll

pick you up at the airport when you arrive (you don't want to

fight our traffic and goofy one-way streets) and I've booked

you into a great little inn by the water. They have great

service and the view of the water and mountains is

spectacular. Looking forward to seeing you.

P.S. Of course we'll have you to our house the first night to

meet the family. Any favorite dishes we can cook up for you?


Subject: NEVERMIND

Sent: Tuesday, Feb 7, 2001 2:27pm

Subject: SEND ME YOUR PHONE # ASAP

I NEED TO TALK TO YOU!

Sent: Tuesday, Feb 7, 2001 2:25pm

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Customized

Leadership

Profile


Customized Profiles

Strengths & Possible Weaknesses

Value to the team

Communication Strategies

.

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With your group brainstormON SELECTED COLOR THAT YOU IDENTIFY MOST WITH

•What might be 2-3 Strengths of your selected color energy that you bring to this team that you want to be leveraged

•Each energy group will report out


Committing to Action & Personal Reflection:

• As you continue your journey, think about:

•What did I discover about myself as a leader?

•What do I appreciate about the styles of others?

•How will I adapt my behaviour to get better results?

•What is my key action?

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Insights Learning Solutions

• ½ Day to 3 day workshops – off or on-site

• Can be customized by team needs

• Modules on Sales Effectiveness, Leadership,

Team dynamics (Teaming), Communication,

Team and personal development, and

Operational efficiencies for projects and teams

• Follow-up personal coaching available as an

offering


Jennifer Bonine

[email protected]

What’s Your Leadership IQ?

Technology

jennifer bonine

insights learning

jennifer bonine

selected color

energy group

understanding

leadership

youll talk