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What’s Your What’s Your Definition of Definition of Quality? Quality? Every organization needs to understand what quality is and what it isn’t.
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Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Mar 27, 2015

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Riley Watson
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Page 1: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

What’s Your What’s Your Definition of Quality?Definition of Quality?

Every organization needs to understand what quality

is and what it isn’t.

Page 2: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.
Page 3: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.
Page 4: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.
Page 5: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Why Quality and Continuous Improvement?

•Answer: To align 33 schools and get everyone on the same page

Page 6: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Why This, Why Now?

• Mission: To develop world-class learners and responsible citizens

• Core Value: Data Driven Decisions

• Goal: Improve all student performance, enhance social, emotional & behavioral development

Page 7: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Random Acts of ImprovementAim of the Organizatio

n

Goals and Measures

Aim of theOrganization

Aligned Acts of Improvement

Goals and Measures

Page 8: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

GOALS

SchoolImprovement

Plan

Aligned Acts of Improvement

= Programs and processes

Page 9: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Performance ExcellencePerformance Excellenceat all levelsat all levels

StudentStudentC l a s s r o o mC l a s s r o o m

G r a d e L e v e lG r a d e L e v e lD e p a r t m e n tD e p a r t m e n t

S c h o o lS c h o o l

D i s t r i c tD i s t r i c t

Page 10: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Alignment: The Starting Point

GOALS GOALS

Page 11: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

It’s About Alignment!

Getting everyone to

pull the same direction.

Page 12: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Why Quality and Continuous Improvement?

•Answer: To speak the same language, to set and communicate direction

Page 13: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.
Page 14: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Why Quality and Continuous Improvement?

•Answer: It’s Research Based!

Page 15: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.
Page 16: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

The Continuous Improvement Classroom

• Creating the spirit and substance of continuous improvement in the classroom

• How do we create the environment?

• What does it look like, sound like and feel like?

• PowerPoint- Intro to the Continuous Improvement Classroom

Page 17: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Lotus DiagramAlignment Systems

ThinkingPDSA/

Action Research

Data-Driven Decisions &

Measurement

Continuous Improvement Quality Tools

Leadership/

Quality Liaison Stakeholders & Customers

Staff Development

Page 18: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

What’s Been Done…• “Navigating change in uncertain times” concept

(Michael Fullan)• L to J (Lee Jenkins)• Contemporary School Leadership• An overview of the Baldrige framework• Action Research and quality tools and processes

(Susan Leddick)– Groups: Beginners, Continuing, Pioneers…

Page 19: Whats Your Definition of Quality? Every organization needs to understand what quality is and what it isnt.

Building …

• Continue Action Research teams• Utilize quality tools and the PDSA process for data

driven decisions• Continue to align student, classroom, school and District

actions• Connect all employees to CSIPs and the District strategic

plan• Continue driving toward student ownership and

accountability for learning