What's the worst that can happen #Lascot14 #LKCE14 2014

WHAT’S THE WORST THAT CAN HAPPENMARC BURGAUER @SOMESHEEP

WHAT’S THE WORST THAT CAN HAPPENTRUST YOURSELF

Protectors of value

3rd party (parasites)

Senior Managers

HR

Finance

Marketing

BAs & PMs

Auditors

Customer Support

QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

BAs & PMs0

Distrust

0

Three Amigos

Shared Narrative of your Shared Future

MEETINGS ABOUT MEETINGSFOR 6 MONTHS @SOMESHEEP

Meetings about Meetings

TRUST IS AN OUTCOMEMAKE AND KEEP COMMITMENTS

@SOMESHEEP

TRUST IS AN OUTCOMEMAKE AND KEEP COMMITMENTS

TRUSTING IS A COMMITMENT THAT CREATES OPTIONS IN RELATIONSHIPS

@SOMESHEEP

WE’RE HARDWIRED FOR CONNECTION

@SOMESHEEP

WE’RE HARDWIRED FOR CONNECTION

TRUST IS THE METRIC FOR THE QUALITY OF SOCIAL CONNECTION

@SOMESHEEP

CORDIAL HYPOCRISYBECAUSE OF LOYALTY OR FEAR

PRETEND THAT THERE IS TRUST WHEN THERE IS NONE

BEING POLITE WHEN THERE IS CYNICISM

-Fernando Flores & Robert C. Solomon

@SOMESHEEP

@agilesensei

Pecking Order in C & C Organisations

BLAME IS A DISCHARGE OF DISCOMFORT

- BRENÉ BROWN @SOMESHEEP

Blame is a reflex We do it without much

cognitive activity

@SOMESHEEP

Blame is a discharge of discomfort - Brené Brown

We are not rational beings, we rationalise - Dave Snowden

The core of the illusion is that we believe that we understand the past. - Daniel Kahneman

@SOMESHEEP

CULTURAL CHANGESURVIVAL & LEARNING ANXIETY 1. SURVIVAL ANXIETY > LEARNING ANXIETY 2. INCREASING SURVIVAL ANXIETY DOESN’T

LOWER LEARNING ANXIETY

-Edgar Schein

SHAME RESILIENCERECOGNISE YOUR SHAME TRIGGERS

NORMALISE DISCOMFORT@SOMESHEEP

@SOMESHEEP

RIDE THE POWER@SOMESHEEP

A MINDSET FOR RESPONSERE-EXPRESS YOUR TARGET’S POSITION LIST POINTS OF AGREEMENT WHAT HAVE YOU LEARNED PRESENT YOUR VIEW WITHIN THE SHARED CONTEXT

-Anatol Rapoport

RIDE THE POWER@SOMESHEEP

AUTHENTIC TRUSTDELIBERATE IN RELATIONSHIPS AWARE OF THE FLUIDITY OF THE SELF WE INVENT OURSELVES IN OUR SHARED CONTEXT COPES WITH FAILURE

-Fernando Flores & Robert C. Solomon

@SOMESHEEP

BETRAYAL

@SOMESHEEP

TAKE AWAYSCordial Hypocrisy Shared narrative of future Normalise Discomfort Rapoport: Ride the Power Betrayal results from context

Trust is an outcome@SOMESHEEP

“IF YOU HAVEN’T FAILED, YOU HAVEN’T TRIED HARD ENOUGH!” –HANK, MY WIFE’S FORMER BOSS

@SOMESHEEP

@SOMESHEEP

IF YOU HAVE NEVER FELT BETRAYED, YOU HAVEN’T DONE ENOUGH TRUSTING.

What’s the worst that can happen @somesheep http://sayat.me/somesheep