CA Performance Management Update Dan Holmes, Sr. Advisor Product Management January 2015
CA Performance Management Update Dan Holmes, Sr. Advisor Product Management
January 2015
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Agenda
News / Highlights
Product Update
Demos
What’s Next
Q/A
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News / Highlights
Product – 2.4.0 GA December 2014
– 2.4.1 GA Feb 2014 (Its really a service release)
– 2.5.0 end-of-sprint Demo – Wednesday February 18 10AM EST
Process – New Platform to improve customer validation experience – validate.ca.com
– Improved Versioning, Release and Fix Strategy
– Engineering Services (SWAT) is available to help perform system health check & configure self monitoring
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Getting to know our Team
Dan Holmes – Carrier Grade Performance Strategy
Jason Normandin – User Experience & OpenAPI
Matt Stormann - Data Repository & Analytics
Tim Diep - Core Services & SDN
Margaret Natario – SNMP Certifications
Kiran Diwaker – CA Mediation Manager
Nagesh Jaiswal – CA Mediation Manager
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Infrastructure Management Vision & Mission
To be the most powerful, comprehensive and unified
Infrastructure Management solution
Multi-Year
Vision
Multi-Year
Mission
To provide IT teams, within all sized organizations, the most
powerful, comprehensive and unified Infrastructure Management
solution, in-context analytics and role-based insights that are
consistently perceived as the easiest to implement and manage,
however they choose to deploy, so they can deliver high quality
services to customers
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Our Strategy – Build Carrier Grade Performance Management that can serve the worlds largest CSPs Communications Services Providers (CSP) otherwise known
as ‘Carriers’, ‘Telecoms’, or ‘Cable Operators’. They lease, own and/or operate large network infrastructures enabling the transmission of voice, video, & data. They are evolving to offer additional services on top of this infrastructure.
Wireless Fixed Line Cable
Note: Fixed Line CSPs acquired Wireless – drive growth w/ mobile broadband and now many are selling off Fixed Line
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Strategic Goals above and beyond Simple & Unified
1. Maintain low cost to scale monitoring up to 10+M Polled Items
2. Improve velocity to certify SNMP and Non-SNMP managed infrastructure
3. Expand QoS & Testing Coverage with Reporting & OAM Configuration
4. Put CSP ‘Engineers’ in the Box – Proactive Certs, Normalized Metrics, AAG Views,
Health Reports for Resources and IP Services
5. Open Up the Architecture for External Development, OSS Integration, &
Advanced Analytics with an OpenAPI Solution
6. Deliver Carrier Grade Resilience Across the Solution
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Release Overview
Why you should upgrade to this release
Key new features resolve challenges deploying CA Performance Management for mega scale infrastructures and will encourage more usage
We have introduced a new way to increase speed to get the right data into the system with our new Out of Band Certification Support
We are innovating new ways to increase speed to get the right data out of the system the way your users want to consume it – with OpenAPI
100% Delivered – On Time
CA Performance Management 2.4
User Experience
Improved usability & Customer Enhancements
New Look and Feel to improve visualization of Dashboards and PDFs
Site/Group Navigation Improvements
New OpenAPI interface for simple access to configuration & data extraction
New OpenAPI fast TTV with SmartQuerry Builder
Improve Dashboard Visualization of Events with new filtering controls
Improve Event Notification with additional event attributes and more flexible forwarding rules
Core Processing & Storage
Enable faster customer access to new certifications w/ out-of-band cert support
Allow Non-DA Administrators to Configure Threshold Monitoring
Improve Workflows to Configure Thresholds & Event Processing on all subcomponents
Improve component level poll controls w/ enhanced filtering for all subcomponents
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Usability and Customer Enhancements
1. CSS updates for freshened look and feel
2. UI indication on dashboards to easily identify “pinned” views (those with their context fixed at the view level)
3. Site Path (breadcrumbs) when site selected in dashboard
4. Auto-expand group tree to place current selected group in view when changing groups.
5. Enhance Site group information displayed on Context page.
6. Enhance Site list views with option to show related (sibling, child) sites.
7. Changing dashboard layout should not remove all views
8. Allow non-integer threshold values in scorecards
9. Offer dynamic URLs in CAPC browser view (NPC had this)
10.Improve CSV Export formatting (offer raw data mode)
11.Increase max chart count in MultiTrend views
12.Improve layout for PDFs (focused changes only).
13.Improved Dashboard Granularity Controls
14.Privilege OnDemand Reports
15.Auto Adjust Y Axis on Trend views to improve visualization of data
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New Look and Feel
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New Support for up to 30 days “High Resolution”
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New Role – Right for Higher Resolution Viewing
Allows users to set
Approved Users can (up to 30 days) Now change default to show ‘as-polled’
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UI indication on dashboards to easily identify “pinned” views
Enhance Site list views with option to show related (sibling, child) sites
Site Path (breadcrumbs) when site selected in dashboard
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Improved Threshold Workflows
Problem: Innovate a solution to make it easy to configure analytics
for Millions of different Polled Items
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New Role Rights allow Non-DA Admins the ability to Create and Administer event profiles
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Access to configure Threshold Profiles does not require DA admin privileges
Folders helps users keep Threshold Policies organized for simple administration
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Table View makes it simple to search for policies
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Threshold Profiles may contain multiple Event Rules (Metric Evaluations) Time Over Deviation From Normal is Supported
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Automation - Policy Based Groups make administration EASY Threshold Profiles are assigned to Groups you’ve defined in CA PM
Devices or ANY Subcomponents (QoS, Interface, Response Test)
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New Filtered Events View can easily be added to any dashboard Simple to configure the view to display only the events
you want displayed: by type or profile
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Notification Policies can now filter by our new Threshold Profile
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Improved Poll Filtering
Problem: Innovate a solution to make it easy to configure monitoring profiles
for Millions of different Polled Items
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You can setup filters for all Monitoring Profiles (Interface, QoS, Response)
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Provide an intuitive User Interface to make it Simple To configure Regular Expression
Nested Rules, ‘And’ Rules, ‘Or’ Rules
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Provide a Filter Report so Admins can quickly see the impact of filters on a per Device basis
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OpenAPI
Problem: Innovate a solution to make it easy to develop extensions
to our product – NO DEVELOPER GUIDE NEEDED!
Solution: Look outside our industry at Facebook, Twitter, Walmart, ESPN, etc.
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OpenAPI - The New Development Model
OpenAPI Backend Systems
Global Development Community
Home grown Apps
Market place
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Easy access to common relationship based questions
Faceted dynamic search field provides contextual recommendations
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Making it Simple– Questions to Queries QueryBuilder is an easy way to turn your question into a valid OData compliant and functional URL
Automatically builds the Query URL for
you
Easily display /export data into 3rd Party
Portals such as SAMS
Run and Display Query data in CA
Performance Center
Select the components you
want
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Open API – Provides Customers a simple way to add value for their customers
Sample Dashboard Reports in CA PM 1. Site Client latency Geo and Site Tables 2. CPU and Memory Utilisation Scatter Plot 3. Box and Whisker CPU and Memory
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Lean how on YouTube
https://www.youtube.com/watch?v=NM4kLWXBP3A https://www.youtube.com/watch?v=Jw6lH4F7M7A
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Demos
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What’s Next
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Goals for 2015
People – Leverage Community Wisdom (what worked – what didn’t)
– Strengthen our Community of “Performance Experts”
Process – Improve Customer Validation Process
– Faster New Value with Fewer Upgrades (OnDemand Cert & OpenAPI)
Technology – Advance Strategic CGPM Initiatives
– Report & Run Time Analytics (proactive & predictive)
– Leverage Strategic Portfolio Advantage (Spectrum, NFA, UIM,etc.)
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CA Performance Management Next Release
CA Performance Management 2.5 end-of-sprint demo – Analytics
– OAM Config
– CAPC Updates
https://catechnologies.webex.com/catechnologies/onstage/g.php?d=271208508&t=a
Send e-mail to [email protected] if you are not already a member of the IM Pre-
Release Community (Former Polaris)
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Questions?
Sr. Advisor Product Management
Mr_dholmes@cainc
slideshare.net/CAinc
linkedin.com/company/ca-technologies
ca.com
Dan Holmes