© 2016 Flexera Software LLC. All rights reserved. | Company Confidential 1 Universal Enterprise App Store: The Best of Both Worlds App Portal 2016 Enterprise Edition App Broker for ServiceNow™
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential1
Universal Enterprise App Store: The Best of Both Worlds
App Portal 2016 Enterprise Edition App Broker for ServiceNow™
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential2
Todays Presenters
Timothy DavisProduct Marketing ManagerFlexera Software
Jason SnookProduct ManagerFlexera Software
@TimothyToday
@Jason_snook
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential3
Increase Savings
Improve the User Experience
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential4
Why This Release Matters More IT savings - Optimizes license consumption for desktop applications, reduces initial license purchases, true-up and renewal costs
Less Friction - Offers employees easier access to the store and express check out
Tighter Integration with ServiceNow™- License governance and automated deployment for ServiceNow
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© 2016 Flexera Software LLC. All rights reserved. | Company Confidential5
APP PORTAL 2016 ENTERPRISE EDITION
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Is a License Required?Organizations often purchase additional licenses, even when they have usage rights for the products which they already own.
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License Entitlement Verification During Checkout • Checking Product Use Rights for each app request ensures you only
purchase new software licenses when needed.
• The following are considered to determine if license consumption is required:– Upgrade– Downgrade– Right of second use– Exemption
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Can Employees Access the App Store from Anywhere?Access to enterprise app store services should not be restricted or limited from where employees can get access.
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Authentication Support for Corporate Single Sign-on
• Provide App Portal services to employees where they work, whether in the office or on the road and further reduce barriers to adoption.
• New support for corporate single sign-on and alternative authentication models:– Security Assertion Markup Language (SAML) 2.0– Open Standard Authentication (OAuth) 2.0– OpenID authentication
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential10
Do employees pass over the enterprise app store in favor of faster but riskier public options?
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Expedited checkout
• With the New Install Now button a user can auto-generate a request for a single item, bypassing the checkout experience altogether.
• Reduces friction in service delivery• Improves the user experience.
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Do Application Administrators Require Full System Rights to Maintain Their List of Available Applications?
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More Granular Control of Security
• Centralized catalog management functions• Rights for catalog administrators or application owners can be limited
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Can Flexera Software Provide License Governance and Automation for ServiceNow Service Portal?
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© 2016 Flexera Software LLC. All rights reserved. | Company Confidential15
App Broker 2016 for ServiceNow™ServiceNow user experience with Flexera governance and automation
• Define the list of authorized software, which is automatically published to the ServiceNow Catalog
• Employees submit requests using the ServiceNow Service Portal
• A ServiceNow™ Orchestration Activity Pack enables– Advance license check and license reservation.– Software delivery to device types that most companies manage today.
>> To watch this webinar on demand now click here <<
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential16
App Broker for ServiceNow™ - Extends ServiceNow™ to provide a definitive list of software services, enable software license governance and optimization, and accelerate the fulfillment of requests to any device.
Maintain ServiceNow™ Service Catalog
Automate License Governance and
Optimization
Automate Software Installation
A single service portal for all requests Snap-in to ServiceNow™ environment Maintain an authorized software list
Insight on application trends & adoption Understand service level compliance Identify bottlenecks in service workflow
Perform advanced license check Reserve available licenses Harvest unused software through
automated reclamation
Evaluate product use rights Easily remove unmanaged apps with
Smart Uninstall
Connects to: System Center Config Manager VMware AirWatch Casper Suite Symantec Client Management (Altiris)
Monitor installation process and create Incident when installation fails
Provision cloud apps like Office 365, Box, and Salesforce
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential17
App BrokerServiceNow ServiceNowOrchestration
On-prem. Cloud
FlexNet Manager
Office365
Salesforce
Box
other…
Cloud Apps
Mac Tablet Mobile PC
Managed Systems
ConfigMgr
Casper
AirWatchAltiris
Deployment Systems
ApproversEmployees
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential18
WHAT DOES THIS LOOK LIKE?
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© 2016 Flexera Software LLC. All rights reserved. | Company Confidential20
Service Catalog Management
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Software Services in ServiceNow
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Summary• App Portal 2016
– Checks product-use rights to ensure new software licenses are only purchased when needed
– Greater accessibility for employees on-the-go from locations outside of the corporate network or VPN
– Install Now button for faster check out process that reduces friction and delivers a better user experience
• App Broker for ServiceNow– Extends the power of the Service Catalog and Service Portal– Improves efficiency and reduces costs– Maintains continual license compliance– Automates software deployment and reclamation
© 2016 Flexera Software LLC. All rights reserved. | Company Confidential23
Next Steps
1 Learn more: www.flexerasoftware.com/app-portalwww.flexerasoftware.com/app-broker
Contact your Flexera representative or Business Partner North America: 800-809-5659 Europe, Middle East & Africa: +44 (0) 870 873 6300 Asia-Pacific: +61 3 9895 2000
23
Get the eBook: Requirements for Selecting a Universal Enterprise App Store http://learn.flexerasoftware.com/AR-WP-Requirements-Selecting-Universal-App-Store
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