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• TRG’s Dynamics GP strategy and commitment• Microsoft’s roadmap• The Dynamics GP support life cycle• What about GP and cloud?• What should your roadmap include?
TRG’s GP Strategy and Commitment• Current strategy?
• No brainer - take great care of our GP clients!• Adapt to a “maintenance” lifecycle phase• Add consulting/support talent as needed• No new sales, but grow with “transition” clients
• Our commitment: 100%• GP represents roughly 80% of our client base• Very loyal customer base, long-term relationships
• Questions?
What Does “Maintenance Lifecycle“ Mean?• Our last new sale of GP was in 2017 (distribution clients)• Well-trained, mature set of users
• Don’t need “how to”• More complicated needs
• Support is mostly break-fix (small tasks, immediate)• Project work, such as:
• Automation/integrations (#1)• Process improvements• Additional companies, modules, ISV products• Budgeting and planning• Improved reporting
Why Did TRG Start Selling Sage Intacct?• 5 years ago we predicted the shift• Saw the benefit of cloud ERP• We want our clients looks to us as a technology leader• Did not want to become obsolete as a company• We want you to be our customer for life!!
*Timeline of major ERP technology shifts
* Marty’s opinion
2016 H1
Microsoft Dynamics GP Roadmap2017
Power BI: OData 2.0Home Page RefreshWeb Client EvolutionTop Features Requested by Customers
GP 2016
2016 H2
Enhanced user experience for Web ClientMultiple browser & device support for Web ClientWorkflow 3.0PowerBI: Odata 1.0Top feature requests
GP 2016 R2
Workflow 4.0Doc AttachFin/HR OptimizationPower SuiteTop feature requests
GP 2018
Ongoing DevelopmentIntelligent Cloud Insights EnhancementsTop features requested by customers & community
GP ‘Next’
2018 2019
Ongoing DevelopmentIntelligent Cloud Insights EnhancementsTop features requested by customers & community
GP ‘Next’
2020 +
Intelligent Cloud InsightsFinancial EnhancementsPurchasing UsabilitySales OptimizationTop features requests
GP 2018 R2
Presenter
Presentation Notes
Chad Our investment in Dynamics GP continues with the next release scheduled for October 1st. You can see the major feature areas and we’ll cover these in more detail August 20th at the GP Tech Conference. We’ve also decided to roll this out as an R2 release with all of the great functionality. Part of the reasoning is the main focal point of today’s call: Intelligent Edge. This enables you to light this up for a very broad group of GP customers sooner. As you can see, we also continue the planning of GP On Prem releases with further focus on Intelligent Edge Enhancements and top feature requests by customer & Community.
What is Intelligent Cloud and Intelligent Edge
GP as an Intelligent Edge Device
What To Expect This Year
• Mid-year hot fix in June • Year end in November• GP 2018 R3 in Q4
• Details unknown, but new features promised
Is GP Being Sunsetted?
• How many of you have heard this?• My thoughts – Not for a while
• Large, loyal user base• Little ongoing investments/costs needed to maintain• >90% renewal rate on enhancements (easy money)• They do not yet have a replacement that has market share• They still have a roadmap through next year• Regardless, you have a 10-year support guarantee
• Bottom line – you will want to move before you have to
Microsoft Dynamics GP Support Lifecycle
GP Version Release Lifecycle Start Date
Mainstream Support End Date
Extended Support End Date
Microsoft Dynamics GP 2010 6/15/2010 10/13/2015 10/13/2020
Microsoft Dynamics GP 2013 3/12/2013 4/10/2018 4/11/2023
Microsoft Dynamics GP 2015 4/14/2015 4/14/2020 4/8/2025
Microsoft Dynamics GP 2016 R2 12/1/2016 7/13/2021 7/14/2026
Microsoft Dynamics GP 2018 12/1/2017 1/10/2023 01/11/2028
Microsoft Dynamics GP 2018 R2 10/2/2018 01/10/2023 01/11/2028
Presenter
Presentation Notes
Brady -
Support with Microsoft
• Support Lifecycle: What is it?• Mainstream vs Extended Support
*Available with purchase
Type of Support Mainstream Support
Extended Support
Request to change product design and features X
Security updates X X
Non-security updates X X*
Complimentary support X
Paid support X X
What About GP in The Cloud• Is there a cloud version of GP?
• NO!
• Option is hosting in private cloud• Azure• AWS• Companies that specialize in GP (e.g., Data Resolution)
• Access will be through RDP or Citrix (not the GP web client)• Some providers include managed services (no IT for you)• Great stepping-stone option for some companies• MS Dynamics 365 is not GP in the Cloud
What Should Your Roadmap Include?• Keep current with Microsoft’s scheduled releases• Plan your IT cloud strategy (WHEN?) • Do continual process improvements• Improve reporting• What about Payroll?• Adopt new ISV (third-party) solutions• Engage with the community
• GPUG, LinkedIn Groups• Plan an enhanced security plan – ransomware attacks are real!
Q&A Time
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