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What We Offer Welcome to St James Dental Practice. We are proud to be a specialist provider of orthodontic treatment to the NHS, and endeavour to offer an outstanding level of care to patients. Treatment NHS orthodontic treatment usually involves the wearing of fixed metal braces on the outside surfaces of the teeth. Other types of braces used include removable plastic braces fixed to the teeth with metal clips. Traditional Braces Traditional braces deliver high quality and reliable results. Functional Braces Also know as twin blocks, these are used to improve the profile of the face and correct the bite. Prior to your treatment, if you have very crowded teeth, we may refer you back to your dentist to remove teeth to make space for us to straighten your smile. However, this is always avoided whenever possible. Treatment times are typically 12-24 months. Following treatment, retainers are worn to hold the teeth in their new position. NHS patients are only seen on referral. Dentists refer patients to the Central Referral Centre who then send referrals to us. All patients under the age of 18 are offered an initial examination under the NHS. We will contact you to arrange an appointment after we have received a referral from your dentist. The NHS has strict guidelines on the availability of ortho- dontic treatment. We are commissioned by the NHS to treat patients under the age of 18 with a certain severi- ty of orthodontic need. The level of severity is judged by an “Index of Treatment Need” (IOTN), with a score of 3.6 or higher necessary to be eligible for free NHS treat- ment. Some children will not qualify for NHS treatment. If this is the case, we will explain the options for private treat- ment. Treatment Costs Although NHS orthodontic treatment is free to qualify- ing patients under 18, charges may be made for replacement of lost or damaged braces or retainers. Information on private treatment is available on our website: www.stjamesdental.co.uk. Privacy Cancellations Your Rights and Responsibilities More Information on Orthodontics Feedback and Complaints Policy Accessibility Care Quality Commission The British Orthodontic Society has a wealth of informa- tion on its website www.bos.org.uk. We also have leaflets available in the Practice which you may take away with you. We ask that you are punctual for your appointments and follow advice carefully as to how to look after you braces and keep your teeth and gums healthy. The practice is not responsible for any damage caused to the teeth by the unsupervised wear of braces. Repeated failure to attend appointments, excessive damage caused to appliances, or failure to maintain an adequate standard of oral hygiene may result in us having to stop treatment. All patients attending St James Dental Practice have the right to be treated with respect and dignity. The Practice staff have equal rights. Violent or verbally abusive patients and accompanying persons will not be tolerated and will result in immediate cessation of treatment for the patient. If you are unable to keep your appointment please let us know as soon as possible so that we can give the appointment to someone else. As well as wasting NHS time, missed appointments will lengthen your treat- ment, increasing your risk of tooth decay. We take patient confidentiality extremely seriously and comply with the Data Protection Act. Your dental records will remain confidential and secure. However, from time to time we may need to release your records to NHS England or the NHS Business Services Authority as part of our ongoing clinical review process. We will contact you before releasing your dental records to another organisation. Please ask at reception if you wish to access your dental records. We take great pride in the orthodontic treatments we offer and strive to continually improve our services. We therefore welcome your feedback. This can be done by telephone, email, or in person when you're in the Practice. We also have a suggestions box on the front desk where feedback can be given anonymously. We take complaints very seriously. We will endeavour to treat any complaints courteously and promptly so that the matter is resolved as quickly as possible. You may also contact the Complaints Manager at NHS England by telephone on 0300 311 22 33 or email: england.con- [email protected]. If you have a suspicion of fraud taking place within the NHS please contact the Fraud and Corruption Report- ing Line on 0800 028 4060 (Monday to Friday 08:00-18:00). If you do break a bracket or damage a wire simply book an appointment to have it refitted. If you need urgent treatment or advice outside of our practice hours, please telephone the NHS Dental Advisory Service on 111. We are registered with the CQC. CQC, Finsbury Tower, 103-105 Bunhill Row, London, EC1Y 8TG. Tel: 03000 616161. Please see www.cqc.org.uk for registration details. Unfortunately we are unable to offer full access for disabled patients due to the location of our premises. Treatment Availability NHS Counter Fraud Services Urgent Treatment and Out of Hours Care
2

What We Offer Some children will not qualify for NHS ... · PDF filean “Index of Treatment Need” (IOTN), ... charges may be made for ... within easy walking distance of

Mar 10, 2018

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Page 1: What We Offer Some children will not qualify for NHS ... · PDF filean “Index of Treatment Need” (IOTN), ... charges may be made for ... within easy walking distance of

What We OfferWelcome to St James Dental Practice. We are proud to be a specialist provider of orthodontic treatment to the NHS, and endeavour to offer an outstanding level of care to patients.

TreatmentNHS orthodontic treatment usually involves the wearing of fixed metal braces on the outside surfaces of the teeth. Other types of braces used include removable plastic braces fixed to the teeth with metal clips.

Traditional Braces

Traditional braces deliver high quality and reliable results.

Functional Braces

Also know as twin blocks, these are used to improve the profile of the face and correct the bite.

Prior to your treatment, if you have very crowded teeth, we may refer you back to your dentist to remove teeth to make space for us to straighten your smile. However, this is always avoided whenever possible.

Treatment times are typically 12-24 months. Following treatment, retainers are worn to hold the teeth in their new position.

NHS patients are only seen on referral. Dentists refer patients to the Central Referral Centre who then send referrals to us.

All patients under the age of 18 are offered an initial examination under the NHS. We will contact you to arrange an appointment after we have received a referral from your dentist.

The NHS has strict guidelines on the availability of ortho-dontic treatment. We are commissioned by the NHS to treat patients under the age of 18 with a certain severi-ty of orthodontic need. The level of severity is judged by an “Index of Treatment Need” (IOTN), with a score of 3.6 or higher necessary to be eligible for free NHS treat-ment.

Some children will not qualify for NHS treatment. If this is the case, we will explain the options for private treat-ment.

Treatment CostsAlthough NHS orthodontic treatment is free to qualify-ing patients under 18, charges may be made for replacement of lost or damaged braces or retainers.

Information on private treatment is available on our website: www.stjamesdental.co.uk.

Privacy

Cancellations

Your Rights and Responsibilities

More Information on Orthodontics

Feedback and Complaints Policy

Accessibility

Care Quality Commission

The British Orthodontic Society has a wealth of informa-tion on its website www.bos.org.uk. We also have leaflets available in the Practice which you may take away with you.

We ask that you are punctual for your appointments and follow advice carefully as to how to look after you braces and keep your teeth and gums healthy.

The practice is not responsible for any damage caused to the teeth by the unsupervised wear of braces. Repeated failure to attend appointments, excessive damage caused to appliances, or failure to maintain an adequate standard of oral hygiene may result in us having to stop treatment.

All patients attending St James Dental Practice have the right to be treated with respect and dignity. The Practice staff have equal rights. Violent or verbally abusive patients and accompanying persons will not be tolerated and will result in immediate cessation of treatment for the patient.

If you are unable to keep your appointment please let us know as soon as possible so that we can give the appointment to someone else. As well as wasting NHS time, missed appointments will lengthen your treat-ment, increasing your risk of tooth decay.

We take patient confidentiality extremely seriously and comply with the Data Protection Act. Your dental records will remain confidential and secure. However, from time to time we may need to release your records to NHS England or the NHS Business Services Authority as part of our ongoing clinical review process. We will contact you before releasing your dental records to another organisation. Please ask at reception if you wish to access your dental records.

We take great pride in the orthodontic treatments we offer and strive to continually improve our services. We therefore welcome your feedback. This can be done by telephone, email, or in person when you're in the Practice. We also have a suggestions box on the front desk where feedback can be given anonymously.

We take complaints very seriously. We will endeavour to treat any complaints courteously and promptly so that the matter is resolved as quickly as possible. You may also contact the Complaints Manager at NHS England by telephone on 0300 311 22 33 or email: [email protected].

If you have a suspicion of fraud taking place within the NHS please contact the Fraud and Corruption Report-ing Line on 0800 028 4060 (Monday to Friday 08:00-18:00).

If you do break a bracket or damage a wire simply book an appointment to have it refitted. If you need urgent treatment or advice outside of our practice hours, please telephone the NHS Dental Advisory Service on 111.

We are registered with the CQC. CQC, Finsbury Tower, 103-105 Bunhill Row, London, EC1Y 8TG. Tel: 03000 616161. Please see www.cqc.org.uk for registration details.

Unfortunately we are unable to offer full access for disabled patients due to the location of our premises.

Treatment Availability

NHS Counter Fraud Services

Urgent Treatment and Out of Hours Care

Page 2: What We Offer Some children will not qualify for NHS ... · PDF filean “Index of Treatment Need” (IOTN), ... charges may be made for ... within easy walking distance of

St James Dental Practice7 St James Terrace

WinchesterSO22 4PP

01962 [email protected]

Dr Eva BryniarskaBDS, MFDS RCS Eng, MOrth RCS Edin, DDScGDC Number 80867

Our Specialist Orthodontist

Monday 08:30-12:30 14:00-17:30Tuesday 08:30-12:30 14:00-17:30Wednesday 08:30-12:30 14:00-17:30Thursday 08:30-12:30 14:00-17:30Friday 08:30-13:30

St James Dental Practice, 7 St James TerraceWinchester, SO22 4PP, 01962 [email protected]

Eva graduated from Bristol University Dental School, UK in 2002 and is a Specialist Orthodontist.

Eva likes things to be straight and orderly and is obsessive about detail. She takes pride in the quality of her finish, and will endeavour to straighten all your teeth, including your molars in order to give you a healthy bite as well as a beautiful smile.

She is an active member of the British Orthodontic Society and British Dental Association. She is also a member of the British Lingual Orthodontic Society and the American Association of Orthodontics, and a Fellow of the World Federation of Orthodontists.

We offer a wide range of brace types including less visible options such as ceramic braces, invisalign and incognito lingual braces to both adults and children.

Your dentist can refer you to us, or you can self-refer directly.

Further information on our private treatment options is available on our website:

www.stjamesdental.co.uk

FIND USSt James Dental Practice is situated in the middle of St James Terrace, within easy walking distance of Winchester Town Centre.

By Car

PLEASE ALLOW PLENTY OF TIME TO PARK, THERE IS NO PARKING AT THE PRACTICE OR IN MEWS LANE. We advise parking at one of the main Winchester car parks such as Tower Street Multi Storey Car Park (SO23 8TA). It is also possible to park on Christchurch road which has 2 hours free parking and is a short 5 minute walk.There is also Winchester Park & Ride.

By Train

Winchester Train Station is a 0.4 mile / 9 minute walk.

CONTACT USPlease get in touch with us any way you wish. By telephone, email or by simply dropping into the Practice.

PRACTICE HOURS

NHS Orthodonticsat St James Dental Practice

Private Treatment