What public services would be offered? Proposed by Team One.

What public services would be

offered?Proposed by Team One

Objectives To accommodate the budget cut while

striving to accomplish the Library’s mission as stated in its mission statement

To reflect the inevitable negative effect of budget cut on user services.

To foster the importance of the Library by strengthening its services. o

Core public services - to remain unchanged

Library opening hours Reference desks service hours Circulation service hours ILL service User instruction Liaison with faculty

Non-essential services – to reduce• av and special collection service hours -

to reduce. reference desk hours - to be slightly red

uced, e.g. lunch hours. in-house production – to suspend or slo

w down. outside-library book drops – to cancel. book delivery service to faculty – to can

cel

Cost recovery & Income generation charge for ILL service charge for inter-branch book delivery increase library membership fee of

external users and alumni provide remote access to e-resources

to external users and alumni with charge.

Enhancing services To re-deploy staff to support the following ne

w services if budget allows New services:

develop reference materials in both Korean and English language in support of the new cancer research center

regional collaboration in digitization of content, reference service, ILL service

research consultation service, including translation service

develop system to translate information on web e.g. 95% of information on Google is now in English

Enhancing services (cont’d) New services:

categorize and hyperlink open-access information on web

provide trainings to users on Internet searching skills

develop in-house database on faculty publications for open access

strengthen virtual reference services – e.g. FAQ, tutorial, e-mail, chat-room

strengthen user education

Thank you!