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What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

May 19, 2018

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Page 1: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists
Page 2: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

What makes the Exchange unique?• Anexclusivecustomerbaseofover12millionmilitarymembers,theirfamilies,

retirees,reservistsandtheNationalGuard.

• Roughlytwo-thirdsofourearningsgobacktoourstakeholders,themenandwomenofthearmedforcesandtheirfamilies,toimprovetheirquality-of-lifeprograms.TheExchangeistheonlyretailerthatdoesthis.

• Weoperateover3,100facilitiesworld-widefromretailstores,coffeeshops,conveniencestoresandfast-foodrestaurantstofloristsandbarbershops.

• You’llnevergetboredwithourendlessopportunities.

• We’reaDepartmentofDefenseorganizationwitharetailmissioninoursecondcenturyofservice.

• Wehaveadefinedpensionandretirementplanaswellasanamazing,industry-leadingbenefitspackage.

• We’recommittedtodeliveringexpertcustomerservice.

Page 3: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

What makes the Exchange unique?• Anexclusivecustomerbaseofover12millionmilitarymembers,theirfamilies,

retirees,reservistsandtheNationalGuard.

• Roughlytwo-thirdsofourearningsgobacktoourstakeholders,themenandwomenofthearmedforcesandtheirfamilies,toimprovetheirquality-of-lifeprograms.TheExchangeistheonlyretailerthatdoesthis.

• Weoperateover3,100facilitiesworld-widefromretailstores,coffeeshops,conveniencestoresandfast-foodrestaurantstofloristsandbarbershops.

• You’llnevergetboredwithourendlessopportunities.

• We’reaDepartmentofDefenseorganizationwitharetailmissioninoursecondcenturyofservice.

• Wehaveadefinedpensionandretirementplanaswellasanamazing,industry-leadingbenefitspackage.

• We’recommittedtodeliveringexpertcustomerservice.unique mission

Page 4: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Endless opportunities.With over 43,000 jobs in 20 different career areas, there’s endless opportunity foradvancement.We’vealsobeenaroundforover115yearsandwe’rehiring.

Whichoneisrightforyou?

BuyingandMerchandising InformationTechnology

MarketingandAdvertising FinanceandAccounting

Logistics/SupplyChain RetailStores

RestaurantOperations ConstructionandFacilitiesSupport

Education Audit

Contracting HealthServices

LossPrevention QualityAssurance

Multi-Media

Page 5: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Endless opportunities.With over 43,000 jobs in 20 different career areas, there’s endless opportunity foradvancement.We’vealsobeenaroundforover115yearsandwe’rehiring.

Whichoneisrightforyou?

BuyingandMerchandising InformationTechnology

MarketingandAdvertising FinanceandAccounting

Logistics/SupplyChain RetailStores

RestaurantOperations ConstructionandFacilitiesSupport

Education Audit

Contracting HealthServices

LossPrevention QualityAssurance

Multi-Media

for you

Page 6: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Securing your future.Mostofourindustry-leadingbenefitsstartonyourfirstdayattheExchange.Customizeaplanthat’srightforyouandyourfamilyfrommedicalanddentalinsurancetoflexiblespendingaccounts,tuitionreimbursement,a401K,andevenapensionplan.

Full-timeassociatesalsoearnvacationandsicktimeimmediatelywhiletakingadvantageof10paidholidaysayear.It’sallhereattheExchange.

Formoreinformationonalltheamazingbenefitsavailable,visitwww.applymyexchange.com.

Page 7: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Securing your future.Mostofourindustry-leadingbenefitsstartonyourfirstdayattheExchange.Customizeaplanthat’srightforyouandyourfamilyfrommedicalanddentalinsurancetoflexiblespendingaccounts,tuitionreimbursement,a401K,andevenapensionplan.

Full-timeassociatesalsoearnvacationandsicktimeimmediatelywhiletakingadvantageof10paidholidaysayear.It’sallhereattheExchange.

Formoreinformationonalltheamazingbenefitsavailable,visitwww.applymyexchange.com.

industry-leading plan

Page 8: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Providing service like no other.Friendly people and expert customer service is what makes the Exchange unique.Anotherrarity:weareafamilytobothourassociatesandourcustomers.Whenyouaskassociateshowlongthey’veworkedfortheExchange,themostcommonanswersrangebetween15and25years.Ourassociatesarecommitedandproud,soifyou’resomeonewho’sdedicated,hard-workingandlovesservingourmilitary,thentheExchangeistherightplaceforyou.

Page 9: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Providing service like no other.Friendly people and expert customer service is what makes the Exchange unique.Anotherrarity:weareafamilytobothourassociatesandourcustomers.Whenyouaskassociateshowlongthey’veworkedfortheExchange,themostcommonanswersrangebetween15and25years.Ourassociatesarecommitedandproud,soifyou’resomeonewho’sdedicated,hard-workingandlovesservingourmilitary,thentheExchangeistherightplaceforyou.

team

Page 10: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Our most important mission.Whatbetterwaytoconnectwithourcustomersthantohirethem.Hiringourmilitary,theirfamiliesandourveteransisonesmallwaywecansupportthosewhohavesacrificedforus.

Transitioning Military: Ifyou’retransitioning intoanewciviliancareer,considertheExchange.Yourexperiences, skillsandvaluesaretheperfectfittotheExchangemission.YourmilitarystatusalsoimpactsyourbenefitsattheExchange.

Spouses and Families: With over 31 percent of our 43,000 associates beingmilitary family members, we understand and appreciate the unique life of militaryfamilies.Yourvaluesofloyalty,professionalismandcommitmentareexactlywhatwelookforinanassociate.

Veterans: The Exchange has partnered with several organizations to offer careerassistance and create opportunities for those who have selflessly served. Theseorganizationsinclude:TheArmySpouseEmploymentPartnership(ASEP),EmployerSupportoftheGuardandReserve(ESGR), theWoundedWarriorProjectandTheArmyWoundedWarriorProgram(AW2).

Page 11: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Our most important mission.Whatbetterwaytoconnectwithourcustomersthantohirethem.Hiringourmilitary,theirfamiliesandourveteransisonesmallwaywecansupportthosewhohavesacrificedforus.

Transitioning Military: Ifyou’retransitioning intoanewciviliancareer,considertheExchange.Yourexperiences, skillsandvaluesaretheperfectfittotheExchangemission.YourmilitarystatusalsoimpactsyourbenefitsattheExchange.

Spouses and Families: With over 31 percent of our 43,000 associates beingmilitary family members, we understand and appreciate the unique life of militaryfamilies.Yourvaluesofloyalty,professionalismandcommitmentareexactlywhatwelookforinanassociate.

Veterans: The Exchange has partnered with several organizations to offer careerassistance and create opportunities for those who have selflessly served. Theseorganizationsinclude:TheArmySpouseEmploymentPartnership(ASEP),EmployerSupportoftheGuardandReserve(ESGR), theWoundedWarriorProjectandTheArmyWoundedWarriorProgram(AW2).

community

Page 12: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Grow personally and professionally.Internship Programs: This program enables college students to gain workexperience that best matches their degree. Internships are available in our corporateheadquartersandatvariousexchanges.

Management Trainee Programs: TheExchange iscommittedtodevelopingassociatesforfuturemanagementpositions.YoucantakeadvantageofthisopportunitythroughoneofourvariousManagementTraineePrograms.Youmustapplyforeachtraineeclassandmeetthequalificationrequirements.

Retail & Food Management Careers: Our retail and food operations arethe heart of our organization and that’s because of our managers. We rely on theirbusiness knowledge, leadership and relationship-building skills to deliver expertcustomerservicedaily.

Corporate Careers: From merchandise planning, to information technology,logisticsandevencontractingandpurchasing,ourcorporateheadquartersiscommittedtodrivingtheExchangeforward.Withover2,500positionsinmorethan20differentcareerareas,Dallasistheperfectplaceforyourcorporatecareer.

Page 13: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Grow personally and professionally.Internship Programs: This program enables college students to gain workexperience that best matches their degree. Internships are available in our corporateheadquartersandatvariousexchanges.

Management Trainee Programs: TheExchange iscommittedtodevelopingassociatesforfuturemanagementpositions.YoucantakeadvantageofthisopportunitythroughoneofourvariousManagementTraineePrograms.Youmustapplyforeachtraineeclassandmeetthequalificationrequirements.

Retail & Food Management Careers: Our retail and food operations arethe heart of our organization and that’s because of our managers. We rely on theirbusiness knowledge, leadership and relationship-building skills to deliver expertcustomerservicedaily.

Corporate Careers: From merchandise planning, to information technology,logisticsandevencontractingandpurchasing,ourcorporateheadquartersiscommittedtodrivingtheExchangeforward.Withover2,500positionsinmorethan20differentcareerareas,Dallasistheperfectplaceforyourcorporatecareer.

journey

Page 14: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Many voices. Unique experiences.TheExchangeisaworldwideretailercommittedtodiversity.Werelyonourassociates’uniqueexperiencesandculturalbackgroundstobesuccesfulwhereverwe’re located.Werecognizethepowerofincorporatingourdifferencesintoeverydecisionwemake.

The Exchange is an equal opportunity employer.

Page 15: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

Many voices. Unique experiences.TheExchangeisaworldwideretailercommittedtodiversity.Werelyonourassociates’uniqueexperiencesandculturalbackgroundstobesuccesfulwhereverwe’re located.Werecognizethepowerofincorporatingourdifferencesintoeverydecisionwemake.

family

Page 16: What makes the Exchange unique? - Army and Air … makes the Exchange unique? • An exclusive customer base of over 12 million military members, their families, retirees, reservists

The Exchange is an equal opportunity employer.