1 What it Really Takes to Implement What it Really Takes to Implement Evidence-Based Practices in Community Focused Evidence-Based Practices in Community Focused Services Services Eleanor Castillo, Ph.D., Corporate Director, Outcomes & Quality Assurance Eleanor Castillo, Ph.D., Corporate Director, Outcomes & Quality Assurance Lisa Davis, LMFT, Clinical Director Lisa Davis, LMFT, Clinical Director Kathy Cox, LCSW, Ph.D., Clinical Director Kathy Cox, LCSW, Ph.D., Clinical Director Building on Family Strengths Conference Building on Family Strengths Conference Portland OR Portland OR June 01, 2007 June 01, 2007
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What it Really Takes to Implement Evidence-Based Practices in Community Focused Services
What it Really Takes to Implement Evidence-Based Practices in Community Focused Services Eleanor Castillo, Ph.D., Corporate Director, Outcomes & Quality Assurance Lisa Davis, LMFT, Clinical Director Kathy Cox, LCSW, Ph.D., Clinical Director. Building on Family Strengths Conference - PowerPoint PPT Presentation
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What it Really Takes to Implement What it Really Takes to Implement
Evidence-Based Practices in Community Evidence-Based Practices in Community Focused ServicesFocused Services
Building on Family Strengths ConferenceBuilding on Family Strengths Conference
Portland ORPortland OR
June 01, 2007June 01, 2007
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OverviewOverview
I. OverviewI. Overview (Eleanor Castillo, Ph.D.)(Eleanor Castillo, Ph.D.)
a.a. EMQ Children & Family Service EMQ Children & Family Service bb. Overview of EPB implementation. Overview of EPB implementation
II.II. Implementation of Positive Behavior Implementation of Positive Behavior Interventions and Supports (PBIS) in Interventions and Supports (PBIS) in ResidentialResidential (Lisa Davis, LMFT)(Lisa Davis, LMFT)
a.a. Residential services and population servedResidential services and population servedb.b. Context for changeContext for changec.c. Overview of change process and changes Overview of change process and changes
implementedimplementedd.d. PBIS implementation and sustainability strategiesPBIS implementation and sustainability strategiese.e. Facilitative factors and challengesFacilitative factors and challenges
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OverviewOverview
IIIIII.. Implementation of TF-CBT within Implementation of TF-CBT within WraparoundWraparound (Kathy Cox, LCSW)(Kathy Cox, LCSW)
a.a. Context for changeContext for changeb.b. Overview of change process and changes Overview of change process and changes
implementedimplementedc.c. TF-CBT implementation and sustainability TF-CBT implementation and sustainability
strategiesstrategiesd.d. Facilitative factors and challengesFacilitative factors and challenges
IV. Summary and Questions and AnswersIV. Summary and Questions and Answers (Eleanor Castillo, Ph.D.)(Eleanor Castillo, Ph.D.)
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EMQ MissionEMQ Mission
To work with children and their To work with children and their families to transform their lives, families to transform their lives,
build emotional, social, and familial build emotional, social, and familial well-being, and to transform the well-being, and to transform the
systems that serve them.systems that serve them.
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EMQ Children & Family EMQ Children & Family ServicesServices
Services in 18 California Services in 18 California countiescounties
Family Partnership InstituteFamily Partnership Institute
Professional Parent, Professional Parent, ITFCITFC
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Core PhilosophyCore Philosophy
Consistent with the Child and Adolescent Service Consistent with the Child and Adolescent Service System Program Principles (CASSP)System Program Principles (CASSP)
• Strengths BasedStrengths Based• Family CenteredFamily Centered• Community BasedCommunity Based• Culturally CompetentCulturally Competent• IndividualizedIndividualized• Natural SupportsNatural Supports• Team Based/CollaborativeTeam Based/Collaborative• PersistencePersistence• Outcome BasedOutcome Based
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Agency-wide # of YouthAgency-wide # of YouthJuly 1, 2006 – March 31, 2007July 1, 2006 – March 31, 2007
CrisisCrisis 735735
WraparoundWraparound 495495
FFAFFA 443443
Day RehabDay Rehab 2929
OutpatientOutpatient 557557
System of CareSystem of Care 171171
Addiction Prevention ServiceAddiction Prevention Service 291291
First 5First 5 6161
TBS TBS 163163
School BasedSchool Based 9797
ResidentialResidential 7171
MatrixMatrix 3939
TotalTotal 31523152
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Implementing and Sustaining Implementing and Sustaining EPBEPB
Youth with severe emotional and behavioral challengesYouth with severe emotional and behavioral challenges Youth who are experiencing:Youth who are experiencing:
Maladaptive response to traumaMaladaptive response to trauma Typically victim of physical abuse and family Typically victim of physical abuse and family
impacted by substance abuseimpacted by substance abuse Severe impairment in capacity to function in their Severe impairment in capacity to function in their
daily activitiesdaily activities Psychotic features or dangerousness to self or otherPsychotic features or dangerousness to self or other
Many with co-morbid disorders (primarily mood Many with co-morbid disorders (primarily mood disorders and behavioral disorders) disorders and behavioral disorders)
CAFAS scores at entry over 140CAFAS scores at entry over 140 Average youth profile: English speaking, Hispanic male Average youth profile: English speaking, Hispanic male
between 13-18 years old with more then 3 prior between 13-18 years old with more then 3 prior placementsplacements
To implement evidence based services including PBIS, To implement evidence based services including PBIS, and Trauma Focused CBTand Trauma Focused CBT
To utilize residential services as an intervention, not as To utilize residential services as an intervention, not as a placementa placement
To achieve improved outcomesTo achieve improved outcomes Increase youth and family connectionsIncrease youth and family connections Develop sustainable community supportsDevelop sustainable community supports Ensure permanency for youth in a loving, supportive Ensure permanency for youth in a loving, supportive
familyfamily To ensure consistent implementation of a strength To ensure consistent implementation of a strength
based, needs driven, family centered, individualized based, needs driven, family centered, individualized and culturally relevant philosophy and culturally relevant philosophy in all aspects of carein all aspects of care
To partner with families and ensure family To partner with families and ensure family involvement in all aspects of careinvolvement in all aspects of care
Maintain families connection with their community and Maintain families connection with their community and increase natural supportsincrease natural supports
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Change ProcessChange Process
Established a leadership team Established a leadership team Use of change methodology-Implementation Use of change methodology-Implementation
Management Associates (IMA)Management Associates (IMA) Business Case for ActionBusiness Case for Action CharterCharter Sponsorship contractSponsorship contract
Work team approach with inclusive decision Work team approach with inclusive decision makingmaking
Well developed communication planWell developed communication plan 3 phase change process:3 phase change process:
Residential Redesign Work TeamsResidential Redesign Work TeamsPhase I Work Plan
Residential Redesign Team
Started 1/3/04Completed 5/1/05
Integration Team MAT FocusGroup
PopulationAnalysis Work
Team
Jeff ReichenthalLEAD
Andrew Pane
Lanetta Smyth
Roger Bundlie
Jennifer Pitt
Chris Mullins
Cheryl Sanwo
Jason GloverCO-LEAD
Lanetta Smyth
Lisa Wilson
Jennifer Miller
Lisa Davis
John Crowder
Nancy Minister
Simon PurseLEAD
Lanetta Smyth
Andrew Pane
Susannah Folcik
Cheryl Sanwo
Marina BoliarisLEAD
Larry North
CharlotteHendricks
Amalia Ferriera
Charity Packer
Lisa DavisCO-LEAD
Andrew PaneCO-LEAD
Laura Palmer
Lanetta Smyth ?
Linda Owens
CharlotteHendricks
Craig Wolfe?
Judy Palen
Veronica Padilla
Jennifer Miller
Best PracticeConferenceWork Team
Lisa Davis
Jason Glover
Lisa Wilson
Larry North
Andrew Pane
Nancy Minister
Simon Purse
Charity Packer
Chris Mullins
Connie Wright
Focus Grps w/Current Post DC
Youth/Family
MichelleMcNerney
LEAD
Lisa Davis
Marina Boliaris
Jeff Reichenthal
Jennifer Miller
John Crowder
Simon Purse
Connie Wright
Core LeadershipTeam CharterDevelopment
Lisa DavisLEAD
Larry North
Laura Palmer
Lisa Wilson
Jason Glover
MichelleMcNerney
Janet AtkinsDFCS
Al MiranenDFCS Michelle
McNerney
Simon PurseLEAD
Jennifer M. Miller
Tom Burgis
John Crowder
MichelleMcNerney
Sherrie Tullsen
Charity Packer
Jennifer Best
LiteratureSearch E.B.P.
Work Team
Family InclusionWork Team
CustomerSurvey Work
Team
QuestionnaireWork Team
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Residential Redesign Work Residential Redesign Work TeamsTeams
Residential RedesignImplementation Work Plan
Phase II
Completed 8/06
Connie WrightCO-LEAD
Andrew PaneCO-LEAD
Teresa Barstow
Bobby Dehn
Monica MartinF.S/Sequoia
Penn East MAT
Lisa DavisLEAD
Andrew Pane
Laura Palmer
MichelleMcNerney
Tom Burgis
Linda Owens
Veronica Padilla
Lisa DavisLEAD
Chris Mullins
Andrew Pane
Connie Wright
John Crowder
Tanisha Clarke
Visitation WorkTeam
Chris MullinsLEAD
Roger Bundlie
Nancy Minister
Lanetta Smyth
Connie Wright
Eleanor Castillo
Larry North
M.H. Pilot
Jason GloverLEAD
Lisa Davis
Laura Palmer
Andrew Pane
Tanisha Clarke
Lanetta Smyth
Jennifer Wilson
Monica Martin
Rodney TabaresLisa Wilson
Jessica Weiler
Jon Oakes
Carl Sumi
Sherrie Tullsen
ProgramProcedures
Andrew PaneLEAD
Tom Burgis
Connie Wright
Laura Palmer
Charity Packer
Core LeadershipTeam CharterDevelopment
Lisa DavisLEAD
Larry North
Lisa Wilson
Jason Glover
MichelleMcNerney
Laura Palmer
Clinician
Publish/PresentRedesign
Lisa DavisCO-LEAD
Eleanor CastilloCO-LEAD
Veronica Padilla
Carl Sumi
Lanetta Smyth
Family FindingEBP Work TeamFamily Event
Planning Team
Laura Palmer
Susannah Folik
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Residential RedesignImplementation Work Plan
Phase III
In Progress
Carly MitchellCO-LEAD
Monica Renn
Janet Banks
MichelleMcNerney
LEAD
Laura Palmer
Lisa DavisConsultant
Charity Packer
Summer Castro
Lisa WilsonLEAD
Chris Mullins
Connie Wright
John Crowder
Tanisha Clarke
Laura Palmer
Jon Oakes
Carl SumiConsultant
ProgramProcedures
Tom Burgis
Connie Wright
MichelleMcNerney
Charity Packer
Core LeadershipTeam CharterDevelopment
Lisa DavisLEAD
Larry North
Lisa Wilson
Jason Glover
MichelleMcNerney
Laura Palmer
TF-CBT
Laura PalmerCO-LEAD
MichelleMcNernery
Tanisha Clarke
Jessica Weiler
Family FindingPBIS
SustainabilityFamily Inclusion
PracticesPBIS Support
Team
Jon Oakes
Tim Cregor
Jeff Meduri
Rodney Tabares
Terri Barstow
Carl SumiConsultant
Larry North(Consultant)
Amalia Ferria
Maryann Waddel
Bobby Dehn
Terri Barstow
Alicia Martinez
Caroline Devaney
Lead ?
Veronica PadillaConsultant
Jennifer WilsonWillow MAT
Elisa Navarini
Bobby Dehn
Rodney Tabares
Larry NorthConsultant
Chris Mullins
Dennis Bigalk
Jason Glover
Lisa Wilson
Mariann Waddel
Roger Bundlie
Orly Abta
Tim Cregor
Jon Oakes
Erin Takagishi
Jenner Petrello
Residential Redesign Work Residential Redesign Work TeamsTeams
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Why PBIS?Why PBIS? Evidence in schools that approach creates pro Evidence in schools that approach creates pro
social positive environmentssocial positive environments Alignment with agency philosophyAlignment with agency philosophy Goodness of fit: congruent with behavioral Goodness of fit: congruent with behavioral
approach already utilizedapproach already utilized Focus on increasing quality of life, achieving broad Focus on increasing quality of life, achieving broad
goals and supporting portable skillsgoals and supporting portable skills Use of a proactive and educative approach to Use of a proactive and educative approach to
support elimination of “control based” support elimination of “control based” interventions including restraintsinterventions including restraints
Eber, Sugai, Smith, & Scott (2002); Scott & Eber (2003) Eber, Sugai, Smith, & Scott (2002); Scott & Eber (2003)
Develop behavior and cottage management Develop behavior and cottage management systemsystem
Establish core values/expectations and settingsEstablish core values/expectations and settings Reviewed past point and level system, develop Reviewed past point and level system, develop
new systems based on values matrixnew systems based on values matrix Goal to enter points into agency’s electronic Goal to enter points into agency’s electronic
record for easy data analysisrecord for easy data analysis Provide consultation and problem solve barriersProvide consultation and problem solve barriers Develop and adapt all program policies and Develop and adapt all program policies and
procedures to reflect PBIS implementationprocedures to reflect PBIS implementation Develop procedure on how to incorporate into Develop procedure on how to incorporate into
documentation (i.e., assessment, Tx plan, etc.)documentation (i.e., assessment, Tx plan, etc.)• Need to coordinate with Medi-cal and CCL Need to coordinate with Medi-cal and CCL
Clinical supervisors review F.B.A. and B.S.P. in Clinical supervisors review F.B.A. and B.S.P. in individual supervision and group supervisionindividual supervision and group supervision
Time in weekly team meeting set aside to Time in weekly team meeting set aside to delegate tasks to complete F.B.A. and B.S.P.delegate tasks to complete F.B.A. and B.S.P.
PBIS support team participates in “team PBIS support team participates in “team meetings” monthly; put forms on the Intranetmeetings” monthly; put forms on the Intranet
New tasks built into staff evaluation, program New tasks built into staff evaluation, program goals, and interview processgoals, and interview process
Agency and PBIS philosophy alignmentAgency and PBIS philosophy alignment
Outcome and evaluations departmentOutcome and evaluations department
Data management practicesData management practices
Use of change methodology and quality Use of change methodology and quality improvement techniquesimprovement techniques
Trainer/consultant thoroughly learned operations, Trainer/consultant thoroughly learned operations, built relationship with staffbuilt relationship with staff
On going support from consultantOn going support from consultant
Sponsorship and resources from managementSponsorship and resources from management
Facilitative Factors for the Facilitative Factors for the Implementation of PBIS in Implementation of PBIS in
ResidentialResidential
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Facilitative Factors for the Facilitative Factors for the Implementation of PBIS in Implementation of PBIS in
ResidentialResidential Structuring discussions of F.B.A. and B.S.P. in team Structuring discussions of F.B.A. and B.S.P. in team
meetings and clearly delegating tasks and timelinesmeetings and clearly delegating tasks and timelines
Development of a “Support Team” and an Development of a “Support Team” and an Operations work teamOperations work team
Key staffs’ skill sets and enthusiasmKey staffs’ skill sets and enthusiasm
Being open to concerns and seeing resistance as Being open to concerns and seeing resistance as helping to inform the change processhelping to inform the change process
Building PBIS job expectations into staff evaluationsBuilding PBIS job expectations into staff evaluations
Acknowledging staff and celebrating successesAcknowledging staff and celebrating successes
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ChallengesChallenges Implementing significant change while caring for Implementing significant change while caring for
children 24-7children 24-7
Deciding what practices to discontinueDeciding what practices to discontinue
Implementation of a sustainability planImplementation of a sustainability plan
Considering multi-systemic needs and regulationsConsidering multi-systemic needs and regulations
Learning curve on how to utilizing data to inform Learning curve on how to utilizing data to inform practicepractice
Establishing consistency and accountability across Establishing consistency and accountability across three shiftsthree shifts
Agency culture “flavor of the day”Agency culture “flavor of the day”
Developing internal training capacityDeveloping internal training capacity
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Wraparound as a Wraparound as a PhilosophyPhilosophy
(VanDenBerg & Grealish, 1996)(VanDenBerg & Grealish, 1996) Strength-basedStrength-based Needs drivenNeeds driven Family-centeredFamily-centered Provider as family partner versus “expert”Provider as family partner versus “expert” Team works collaboratively to reach goalsTeam works collaboratively to reach goals
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Trauma-Focused Cognitive Trauma-Focused Cognitive Behavioral Therapy as a Treatment Behavioral Therapy as a Treatment
ModalityModality Designed for youth ages 3 to 18 years Designed for youth ages 3 to 18 years Aimed at reducing symptoms related to Aimed at reducing symptoms related to
traumatrauma Short-term treatment (3 to 4 months)Short-term treatment (3 to 4 months) Includes coping skills training; gradual Includes coping skills training; gradual
exposure and processing of traumatic exposure and processing of traumatic memories and reminders; safety skills training.memories and reminders; safety skills training.
Individual, caregiver, and joint caregiver-child Individual, caregiver, and joint caregiver-child sessions. sessions.
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TF-CBT as an TF-CBT as an Evidence Based PracticeEvidence Based Practice Randomized Control Trials for Sexually Randomized Control Trials for Sexually
Abused Children with PTSD systems Abused Children with PTSD systems (Cohen, Deblinger, & Mannarino, 2004)(Cohen, Deblinger, & Mannarino, 2004)
Significant reductions (26%) in parental Significant reductions (26%) in parental emotional distressemotional distress
Significant reductions in PTSD, depression, Significant reductions in PTSD, depression, behavior problems in children (63%; 41%; 23%, behavior problems in children (63%; 41%; 23%, respectively)respectively)
Percent no longer meeting PTSD criteria at post Percent no longer meeting PTSD criteria at post treatment:treatment:
Sponsorship by EMQ AdministrationSponsorship by EMQ Administration
On-going Support from TF-CBT ConsultantOn-going Support from TF-CBT Consultant
Outcomes and Evaluation Dept. SupportOutcomes and Evaluation Dept. Support
Staff EnthusiasmStaff Enthusiasm
Clinicians’ Willingness to Learn by DoingClinicians’ Willingness to Learn by Doing
Celebration of SuccessesCelebration of Successes
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ChallengeChallenge: : Partnering with Payors Partnering with Payors & &
Referring Agencies Referring Agencies Clarify the role of EMQ Wraparound as a Clarify the role of EMQ Wraparound as a
Mental Health Services providerMental Health Services provider
Provide evidence of TF-CBT as EBPProvide evidence of TF-CBT as EBP
Facilitate top-down communication in Facilitate top-down communication in partnering agency regarding approval to partnering agency regarding approval to use TF-CBT within Wraparounduse TF-CBT within Wraparound
Utilize CFT process to recruit participantsUtilize CFT process to recruit participants
Anxiety regarding proficiency level in Anxiety regarding proficiency level in
TF-CBT TF-CBT
Uneasiness with audio tapping sessionsUneasiness with audio tapping sessions
Need to establish client readiness and Need to establish client readiness and psychological safety prior to beginning psychological safety prior to beginning trauma worktrauma work
Trauma Sx Checklist (TSCC & TSCYC)Trauma Sx Checklist (TSCC & TSCYC) (completed by youth ages 3-16)(completed by youth ages 3-16)
Child Sexual Behavior Inventory Child Sexual Behavior Inventory (CSBI)(CSBI)
(completed by caregiver of youth ages 2-12)(completed by caregiver of youth ages 2-12)
Parent Stress Inventory Parent Stress Inventory (completed by caregiver for youth ages 1mo. to 12 years)(completed by caregiver for youth ages 1mo. to 12 years)
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ChallengeChallenge: : Maintaining Consistent Maintaining Consistent Use of ConsultationUse of Consultation
Prepare TF-CBT training seminar Prepare TF-CBT training seminar participants with understanding of on-going participants with understanding of on-going commitment to consultation.commitment to consultation.
Provide a script for Wrap Facilitators for Provide a script for Wrap Facilitators for introducing the therapy to CFT members as introducing the therapy to CFT members as a service option. a service option.
Recognize the key elements in common Recognize the key elements in common between Wrap and the EBP offered. between Wrap and the EBP offered.
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References Cohen, J.A., Deblinger, E., & Mannarino, A. (2004). Trauma-Cohen, J.A., Deblinger, E., & Mannarino, A. (2004). Trauma-
focused cognitive behavioral therapy for sexually abused focused cognitive behavioral therapy for sexually abused children. children.
Psychiatric Times, Psychiatric Times, 21 (10), pp.21 (10), pp.
Eber, L., Sugai, G., Smith, AC.R., & Scott, T.M. (2002). Eber, L., Sugai, G., Smith, AC.R., & Scott, T.M. (2002). Wraparound and Positive Behavioral Interventions and Wraparound and Positive Behavioral Interventions and Supports in the Schools. Supports in the Schools. Journal of Emotional and Journal of Emotional and Behavioral Disorders,Behavioral Disorders, Vol Vol 10 (3), pp 171-180.10 (3), pp 171-180.
Scott, T.M. & Eber, L. (2003). Functional Assessment and Scott, T.M. & Eber, L. (2003). Functional Assessment and Wraparound as Systemic School Processes: Primary, Secondary, Wraparound as Systemic School Processes: Primary, Secondary, and Tertiary Systems Examples. and Tertiary Systems Examples. Journal of Positive Behavior Journal of Positive Behavior Interventions,Interventions, 5 (3), pp 131-143. 5 (3), pp 131-143.
VanDenBerg, J. & Grealish, E.M. (1996). Individualized services and VanDenBerg, J. & Grealish, E.M. (1996). Individualized services and supports through the wraparound process: Philosophy and supports through the wraparound process: Philosophy and procedures. Journal of Child and Family Studies, procedures. Journal of Child and Family Studies, (1) , pp(1) , pp