What is your communication style

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URBANISTA IMAGE CONSULTING LLP

What is your Communication Style?

"Confidence is a habit that can be developed by acting as if you already had the confidence you desire to have”

Enhance

We as individual always strive to be effective communicators. We may be passive and not advocate for ourselves, aggressive and attempt to run roughshod over others, or passive-aggressive and smile while sabotaging others behind their backs.

No wonder we have so many problematic relationships and feel so isolated! In order to build healthy communication, we must learn to be assertive – that is, to be clear, direct, and respectful in how we communicate.

Passive Communication is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.

Passive communication is usually born of low self-esteem. These individuals believe: “I’m not worth taking care of.”

PASSIVE COMMUNICATION

Aggressive Communication is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.

Thus, aggressive communicators are verbally and/or physically abusive.

Aggressive communication is born of low self-esteem (often caused by past physical and/or emotional abuse), unhealed emotional wounds, and feelings of powerlessness.

AGGRESSIVE COMMUNICATION

Passive-Aggressive Communication is a style in which individuals appear passive on the surface but are really acting out anger in a subtle, indirect, or behind-the-scenes way.

Prisoners of War (POWs) often act in passive-aggressive ways to deal with an overwhelming lack of power.

POWs may try to secretly sabotage the prison, make fun of the enemy, or quietly disrupt the system while smiling and appearing cooperative.

PASSIVE-AGGRESSIVE COMMUNICATION

Assertive Communication is a style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others.

Assertive communication is born of high self-esteem. These individuals value themselves, their time, and their emotional, spiritual, and physical needs and are strong advocates for themselves while being very respectful of the rights of others.

ASSERTIVE COMMUNICATION

IN THE MEDIA

Body Language Expert

International Etiquette Expert

Business Protocol

Communication Expert

Personal Branding Expert

Devoted to inspiring people to be their best version, Sheena Agarwaal founded

Urbanista Image Consulting LLP in 2010.

Sheena attended Mayo College in Ajmer, Rajasthan.

Christ College, Bangalore, where she graduated in Human Resource,

She has done her Post Graduation from Mudra Institute of Communications,

Ahmedabad and specializes in Digital Media and Brand Management.

Trained by master trainers Carla Mathis, Christina Ong and Lynne Marks,

along with the unparalleled background in the arena of Image Consultancy,

she is a Neuro Linguistic Practitioner and one of India’s first Reach Certified

Personal Brand Strategist.

• Director Urbanista Image Consulting LLP, REACH Personal Brand

Strategist

Experience

Skills

• Finance Analyst with Goldman Sachs

• Worked with Big Cinemas, Apollo Munich Life Insurance, Shoppers Stop,

IIT Chennai, TiE, Ranjan Narula Associates, Beetle, Bharti Foundation,

Vodafone and GE.

About Sheena Agarwal

ABOUT URBANISTA IMAGE CONSUTLING

Established in the year 2010, Urbanista Image Consulting LLP is the renowned Image Consultancy firm based out of New Delhi, India and was founded by Sheena Agarwal one of India’s first certified Image Consultant and Reach Personal Brand Strategist.

With the vision to enable people to express their core competence and brand values effectively, Urbanista Image Consulting works on three broad aspects of Powerful Presence: Appearance, Behaviour and Communication.

We are committed to positively impacting lives, which in turn leads one to securing better opportunities and higher recognition and delivering noticeable results for clients - both at an Individual and Corporate level.

An innovator in Image Management, we conduct consultations and workshops for individuals or groups respectively, on matters related to Executive Presence, Communication Skills, Body Language, Business Protocol, International Etiquette, Storytelling and Personal Branding.

With a desire to bring internationally acclaimed Master Trainer from across domains to Indian Shores, in April 2014 we hosted Master Trainer Carla Mathis from United States of America in New Delhi, India to train aspiring Image Consultants and look forward to host many such trainers from across the spectrum in the near future.

We creatively use the theory of evolution on all our clients that involve not just superficial verbal consultation but a total involvement and a sensitive approach.

We encourage you to contact us and discuss how to enhance your personal and professional presence.

www.facebook.com www.twitter.com www.urbanista.in +91 852 797 8886 Building No 845, Ist Floor,

Ghittorni, New Delhi - 110030

“Image is not about beautification. Its about projection of your purpose, goal

and objective, in life. We help you create a brand that speaks for itself, day

on day!”

~Sheena Agarwal~