Week 3: What is Social? KIEI 452 Gabrielle Lyon, PhD WEEK 3: What is Social?
Nov 22, 2014
Week 3: What is Social?KIEI 452
Gabrielle Lyon, PhD
WEEK 3: What is Social?
How & When: Action Plan
Meet with Client (1) (2) (2) (3) (4)
Conduct background research
Conduct interviews
Agree on recommendations
Fill in research holes
Build client implementation plan
Finalize presentation and present
WEEK: 1 2 3 4 5 6 7 8 9 10
(1) Understand business (2) Update on progress (3) Review findings (4) Final presentation
Gabrielle Lyon-KIEI452-Week 3
Observations…
ABSENCE OF RED FLAGS
DATA FETISH
TIDY
MUSHY ROLES
ALIGNMENT "Sniff Test”
NEXT STEPS
Week 3: What is Social?
WEEK 3: What is Social?
Gabrielle Lyon-KIEI452-Week 3
37 definitions of “social entrepreneurship”
Gabrielle Lyon-KIEI452-Week 3
37 Definitions of “Social Entrepreneurship”
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KIEI 452 Responses to “What is Social?”
Gabrielle Lyon-KIEI452-Week 3
Common Definition of “Social Entrepreneurship” (Dees, 1998, 2001)
Social entrepreneurs play the role of change agents in the social sector, by:
• – Adopting a mission to create and sustain social value (not just private value),
• – Recognizing and relentlessly pursuing new opportunities to serve that mission,
• – Engaging in a process of continuous innovation, adaptation, and learning,
• – Acting boldly without being limited by resources currently in hand, and
• – Exhibiting a heightened sense of accountability to the constituencies served and for the outcomes created.
Gabrielle Lyon-KIEI452-Week 3
Social as the modifier…
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Common Characteristics
Social Sphere/Sociality
Innovation/Disruption
Market Orientation
Gabrielle Lyon-KIEI452-Week 3
Social Spheres/ “Sociality”
• Welfare & health services (Aravind eye hospitals in India)• Education & training• Economic development (ex. Work integration social enterprises like
Cara)• Disaster relief & international aid (Water.org)• Social justice & political empowerment (Change.org)• Environmental planning & management
Gabrielle Lyon-KIEI452-Week 3
Social as an Organizational Process
• Employment practices (employing low-skilled workers)• Supply chain management (Fair trade)• Energy usage & recycling (citizen-based renewable energy co-ops)• Access to credit & financial services (microfinance)
Gabrielle Lyon-KIEI452-Week 3
Innovation/Disruption
• Schumpter’s “creative destruction” • -> Change systems and realign markets around new economic
equillibriums. These can be small scale or large scale.
Gabrielle Lyon-KIEI452-Week 3
Market Orientation
• For-profit social enterprise – operates in a commercial market & reinvests profits in the social mission
• Continuous production of goods & services with economic risk – who will PAY? Service recipients may not be paying for services
rendered– Note: suggests social is transactional only
• Minimizing paid work or a significant volunteer/in-kind element at the heart of the business model (Chicago Architecture Foundation)
• Good business practices (performance metrics, continual improvement, focus on achieving mission, intentionality about organizational culture)
Social mission has primacy & profits are a means to reach the mission
Gabrielle Lyon-KIEI452-Week 3
Social Entrepreneurship Typologies
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Fowler (2000)
• “Integrated” – economic activity itself produces social outcomes• “Re-interpreted” – existing NPO increases/amplifies earned
revenue• “Complementary” – commercial revenues cross-subsidize the
social mission of a related non-profit
Gabrielle Lyon-KIEI452-Week 3
Alter (2006)
Distinguishes social enterprise models based on • Orientation to mission (Spectrum from mission oriented to profit
oriented)• Target audience • How services are related to business activities
Three models:• Embedded - social programs are INHERENT in business activities.
(ex. Fair Trade)• Integrated - social programs overlap with business activities • External – external business activities fund social programs (ex.
Health or education NPOs)
Gabrielle Lyon-KIEI452-Week 3
Martin/Osberg (2007)
For something to be considered a social enterprise:• needs to be designed to achieve scale or inspire replication• it can't "just" be a social service (ex. one library; it needs to be a
vision for a library SYSTEM)• social activism is not equated to social entrepreneurship. In the
case of Martin/Osberg they actually call out activists with some concerns. In their minds "activists don't take direct action. They try to influence others (NGOs, consumers, workers) to take action. They go on to say "strategic nature of the action is distinct in its emphasis on influence rather than direct action."
Gabrielle Lyon-KIEI452-Week 3
What Social Entrepreneurship is NOT
• Not a discrete sector. Not a social economy. It’s a set of hybrid organizations & processes that take form and action in different institutional spaces and across existing sectors.
• Not a new form of Corporate Responsibility– CSR isn’t necessarily entreprenuerial or innovative; often about
aligning practices with norms, often those established by laws or policies
– Profit maximization is the ultimate goal, profit is directed towards shareholders
• Not social innovation– Social innovation => new solutions to social needs that are not
primarily market-based solutions. Ex. Participatory budgeting.– Social change outside of a market-based solution
Gabrielle Lyon-KIEI452-Week 3
Where Conversations Are Heading
• Field Building – Ashoka– Echoing Green– Schwab Foundation– Skoll Foundation– Omidiyar Network
• Global Connectedness & “New Localism” (new media facilitating interactions amongst social entrepreneurs, funders & other stakeholders)
• Public/Private Partnerships (Clinton Global Initiative)
• Collective Impact
Gabrielle Lyon-KIEI452-Week 3
Entrepreneurship Theory Rests on Entrepreneurs…
“Entrepreneur” -> PERSONAL CHARACTERISTICS required to identify and pursue opportunity and the creation of a "singular outcome."
In shorthand:
1) an individual sees a "suboptimal" situation as an opportunity for a • new solution• new product• new service• new process
2) The individual is "inspired" to change the status quo. They think "creatively" and develop a new "solution/product/service/process" then
3) They "take action."
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What if social isn’t the modifier?
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The Story of Rosa Parks and the Montgomery Bus Boycott Revisited
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What might we be missing….
For individuals…• Assumption that everyone can participate; • Self-efficacy- the idea that everyone understands themselves to be
able to be see themselves as “change-makers” and involved citizens
• Idea that people who have "problems" or "suboptimal" situations can name and create the solutions.
Gabrielle Lyon-KIEI452-Week 3
What might we be missing…
For organizations and “social enterprises”• Strategic assessment of the value of engaging in endeavors to
change the status quo collectively - not just as individuals or as individual organizations
• An accurate analysis and critique of the status quo. (i.e.– there is a mainstream culture– power dynamics that do not take into consideration or represent
minorities, disenfranchised populations or people who have a different experience.)
• Important lessons about how to design for social change