What Is Commissioning

Commissioning?What is

Commissioning?What is

“Planning, paying for, and monitoring services”

Well - put simply it is the process of:

Commissioning?What is

“Planning, paying for, and monitoring services”

Well - put simply it is the process of:

Choosing what to buy, who will supply it, and checking that you get a good deal...

Think about choosing a new mobile phone...

First you need to decide what features you want.

Think about choosing a new mobile phone...

First you need to decide what features you want.

(This is your specification)

Then you need to decide what are the most and least important things for you to make your decision...

My Priorities1. Good Camera2. Cheap calls 3. Free access to Bebo4. Built-in Radio5. Built-in MP3 player6. Good headphones7. Alarm Clock

Then you need to decide what are the most and least important things for you to make your decision...

My Priorities1. Good Camera2. Cheap calls 3. Free access to Bebo4. Built-in Radio5. Built-in MP3 player6. Good headphones7. Alarm Clock

(These are your evaluation / assessment criteria)

Then you go out to look at what’s available and to make your choice...

Although if you are spending thousands, or even millions of pounds on a new service for young people - rather than a mobile phone - this stage is a bit different...

Although if you are spending thousands, or even millions of pounds on a new service for young people - rather than a mobile phone - this stage is a bit different...

You invite anyone who might provide the service to look at your specification

and tell you how they would meet it.

Although if you are spending thousands, or even millions of pounds on a new service for young people - rather than a mobile phone - this stage is a bit different...

You invite anyone who might provide the service to look at your specification

and tell you how they would meet it.

They each send in a ‘tender document’ which explains how they would provide

the service you want & tells you how much it would cost.

Although if you are spending thousands, or even millions of pounds on a new service for young people - rather than a mobile phone - this stage is a bit different...

(This is called a tendering process)It’s like telling the people in each phone shop exactly what you

want - and them each putting together a special deal just for you...

You invite anyone who might provide the service to look at your specification

and tell you how they would meet it.

They each send in a ‘tender document’ which explains how they would provide

the service you want & tells you how much it would cost.

And then it’s decision time. You look back at the list of things you wanted. You think about the quality of service you can expect from different suppliers - and you choose who will provide your service.

And then it’s decision time. You look back at the list of things you wanted. You think about the quality of service you can expect from different suppliers - and you choose who will provide your service.

1. Good Camera2. Cheap calls 3. Free access to Bebo4. Built-in Radio5. Built-in MP3 player6. Good headphones7. Alarm Clock

☑☑☑☑☑☑☑

And then it’s decision time. You look back at the list of things you wanted. You think about the quality of service you can expect from different suppliers - and you choose who will provide your service.

1. Good Camera2. Cheap calls 3. Free access to Bebo4. Built-in Radio5. Built-in MP3 player6. Good headphones7. Alarm Clock

☑☑☑☑☑☑☑

If you’re on a contract - then you might check out the terms and conditions before you sign...

And then it’s decision time. You look back at the list of things you wanted. You think about the quality of service you can expect from different suppliers - and you choose who will provide your service.

(This is awarding the contract)

1. Good Camera2. Cheap calls 3. Free access to Bebo4. Built-in Radio5. Built-in MP3 player6. Good headphones7. Alarm Clock

☑☑☑☑☑☑☑

If you’re on a contract - then you might check out the terms and conditions before you sign...

But it doesn’t end there!

But it doesn’t end there!

Obviously if your phone stopped working - or the service needed to be better - you

would go back to the supplier and tell them.

Or you might find your needs change - so you would ask if they can be flexible and

change the service a bit.

But it doesn’t end there!

(This is monitoring and contract management)

Obviously if your phone stopped working - or the service needed to be better - you

would go back to the supplier and tell them.

Or you might find your needs change - so you would ask if they can be flexible and

change the service a bit.

So when we are commissioning a new service for young people - we need to:

So when we are commissioning a new service for young people - we need to:

Create a specification. - What the service

must provide

So when we are commissioning a new service for young people - we need to:

Create a specification. - What the service

must provide

Set our assessment

criteria - Deciding what is most important &

how we will choose between suppliers

So when we are commissioning a new service for young people - we need to:

Create a specification. - What the service

must provide

Set our assessment

criteria - Deciding what is most important &

how we will choose between suppliers

Invite suppliers to

‘tender’- And tell us how

they plan to provide the service we

want.

Evaluate the tenders

- Looking to see if the suppliers have put together a deal

that meets our needs

Evaluate the tenders

- Looking to see if the suppliers have put together a deal

that meets our needs

Choose the supplier

- Making sure our choice is fair - and we can give good

reasons for it.

Evaluate the tenders

- Looking to see if the suppliers have put together a deal

that meets our needs

Choose the supplier

- Making sure our choice is fair - and we can give good

reasons for it.

Monitor and manage the

contract- To check we get

the quality we were promised - and to

make sure the service remains

right for our needs

Of course - when we say ‘our needs’ - we mean your needs. The needs of young people. And that is why we need your help to make our commissioning

work!

Evaluate the tenders

- Looking to see if the suppliers have put together a deal

that meets our needs

Choose the supplier

- Making sure our choice is fair - and we can give good

reasons for it.

Monitor and manage the

contract- To check we get

the quality we were promised - and to

make sure the service remains

right for our needs

A presentation by Practical Participation - www.practicalparticipation.co.ukfor Connexions Bradford.