What is coaching

What is coaching?

Management Styles

Don’t KnowKnow

Tell

Ask

Management Styles

Don’t KnowKnow

Traditional / Safe

e.g. Teaching

Tell

Ask

Management Styles

Don’t KnowKnow

Traditional / Safe

e.g. Teaching

Tell

Mentoring

Consulting

Ask

Management Styles

Don’t KnowKnow

Traditional, safe

Teaching

Consulting

Tell

CoachingMentoring

Consulting

Ask

Management Styles

Don’t KnowKnow

Avoid!Traditional / Safe

e.g. Teaching

Tell

CoachingMentoring

Consulting

Ask

Coaching - what it’s not

It’s NOT helping people up the greasy pole…….

It’s NOT showing people how to….

Coaching - what it is

Helping people achieve what they want…...

without doing it for them…...

or telling them what to do.

Types of Coaching

• Leadership Coaching

• Career Coaching

• Performance Coaching

• Coach/Mentor (Technical/Skill specific)

• Managing with a coaching style

Leadership Style

Visionary

Affiliative

Coaching

Democratic

Pacesetting

Commanding

Leadership Style

Visionary

Affiliative

Coaching

Democratic

Pacesetting

Commanding

What sort of Leader are you?

Leadership Style

Visionary

Affiliative

Coaching

Democratic

Pacesetting

Commanding

What sort of Leader are you?

What sort of Leader do you want to be?

So what do Coaches do?

• Work to a recognised coaching model & set of ethics

• Mostly based on similar principles– Skills/Techniques– Steps– Field (resources & structures)– Principles

• Designed to move people from one place to another

• From Reality towards Vision

The Skills

• Questioning• Listening• Reflecting• Supporting

The Steps

• Vision• Reality• Plan• Action • Review

The Principles

• Trust the Client• Partnership• Creativity• Presence• Yes, And

The Field• Resources

– Physical– Intellectual– Emotional– Social

• Structures– Rules– Habits– Beliefs– Paradigms

– Roles– Paths– Procedures– Identities

Some Tools & Techniques…….

• Nine Lives• Switching Sides• Ideal Self• The Pit• Values and Beliefs• Visualisation• Hero’s Journey• Understanding Gremlins

Typical Scenarios• What is it you Want?• Who is your Ideal Self?• What are you avoiding or resisting?• Imagine yourself as your ideal future self - what advice

can you give yourself?• What would you do with your life if you knew you

wouldn’t fail?• What three things do you want to be different in your

life?• Who’s your dream team? • If this is a play, what role are you playing?

Typical Scenarios…..cont.

• What do you think will happen if you fail?• Who is your role model? Who do you admire most?• Who has some of what you need more of?• Who do you want to become?• How will you feel if you don’t go for it?• When did you feel most powerful?• What do you want to create?• What are you not prepared to compromise?

“Without action, you’re dead in the water;

“Without action, you’re dead in the water;

Without reflection you’re sailing in circles (or nowhere);

“Without action, you’re dead in the water;

Without reflection you’re sailing in circles (or nowhere);

Without awareness of reality, you have no resources, you’re sailing without knowing you’re in the middle of the ocean;

“Without action, you’re dead in the water;

Without reflection you’re sailing in circles (or nowhere);

Without awareness of reality, you have no resources, you’re sailing without knowing you’re in the middle of the ocean;

Without vision, there’s no point in setting off on the trip at all. Why bother? Sailing is so risky and the marina is, after all, quite safe!!! “

What are the benefits of coaching?

• To the organisation– employee engagement– productivity & quality– organisational strength– customer service– retention– cost reductions– bottom line profitability

• To individuals– working relationships

• immediate supervisors• peers• customers

– teamwork– job satisfaction– conflict reduction– organisational

commitment

Hard to measure…..but using Feedback

• Productivity (53%)• Quality (48%)• Customer service (39%)• Reduced customer complaints (34%)• Working relationships (71%)• Teamwork (67%)• Job satisfaction (61%)

Hard to measure…..but using Feedback

• Productivity (53%)• Quality (48%)• Customer service (39%)• Reduced customer complaints (34%)• Working relationships (71%)• Teamwork (67%)• Job satisfaction (61%)

A Major Differentiator in attracting and recruiting the Cream !!!

• Thank you for viewing• If you want to explore coaching a little deeper then please

get in touch• I have extensive experience in applying coaching and

teaching coaching techniques• You are welcome to use any material in the slides (it

would be good if you were to attribute the source however)

Contact Gyro Consulting ServicesEmail [email protected] gyroconsulting.com