Proprietary and Confidential, Copyright © 2013 Gravitant, Inc. Gravitant What Happens when Cloud Happens? Challenges faced by the IT Organization as Business units adopt cloud March 2014 Gravitant Cloud Service Broker March 2014
Apr 22, 2015
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Gravitant What Happens when Cloud Happens? Challenges faced by the IT Organization as Business units adopt cloud
March 2014
Gravitant Cloud Service Broker!March 2014!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
What happens when Cloud Happens!
• Cloud is supposed to be fast and easy!
• Business units easily sign up for cloud services!
• But IT is left holding the bag!
• Here is a short story relating what we often hear from CIOs as to what happens in the organization ! when “cloud happens”!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
3!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Business Units!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
4!
I love cloud!!
CEO!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Business Units!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
5!
I love cloud!!
CEO!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Finance!Manager!
I don’t know how to
forecast the variable cloud
spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
Business Units!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
6!
I love cloud!!
CEO!
Wait a Minute!!!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Finance!Manager!
I don’t know how to forecast
the variable cloud spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
Business Units!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
7!
I love cloud!!
CEO!
Wait a Minute!!!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Finance!Manager!
I don’t know how to forecast
the variable cloud spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
CIO!
Mr. CIO Can you please !make sure everything is fine!
This is out of control. The business units are writing
checks I can’t cash!
Business Units!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
8!
I love cloud!!
CEO!
Wait a Minute!!!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Finance!Manager!
I don’t know how to forecast
the variable cloud spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
CIO!
Mr. CIO Can you please !make sure everything is fine!
Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!!
This is out of control. The business units are writing checks I can’t
cash!
Business Units!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
9!
I love cloud!!
CEO!
Wait a Minute!!!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Finance!Manager!
I don’t know how to forecast
the variable cloud spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
CIO!
Mr. CIO Can you please !make sure everything is fine!
Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!!
This is out of control. The business units are writing checks I can’t
cash!
IT Infra Ops and !Private Cloud!Admin!
I can’t put this in production now. Put this on my queue!!!Plus I don’t have
AWS skills!
Business Units!
IT Manager!
I don’t have a process or resources to do cloud deployments/! Developer!
They are not following our dev and architectural
process!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
10!
I love cloud!!
CEO!
Wait a Minute!!!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this in
production!!
Finance!Manager!
I don’t know how to forecast
the variable cloud spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
CIO!
Mr. CIO Can you please !make sure everything is fine!
Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!!
This is out of control. The business units are writing checks I can’t
cash! !!!!
Which Clouds?!Who owns the AWS
Accounts?!Who is tracking this? !
What tools?!!!!
IT Infra Ops and !Private Cloud!Admin!
I can’t put this in production now. Put this on my queue!!!Plus I don’t have
AWS skills!
Business Units!
IT Manager!
I don’t have a process or resources to do cloud
deployments/! Developer!
They are not following our dev and
architectural process!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud Adoption: CIO and IT Department Challenges!
11!
I love cloud!!
CEO!
Wait a Minute!!!
Please ask them to!open a Ticket!
Internal IT!I am using a SaaS
CRM tool. I can scale it up or down based on how my
sales team is ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we ask IT to quickly put this
in production!!
Finance!Manager!
I don’t know how to forecast
the variable cloud spend!
CFO!
How much are we spending in cloud? How do I forecast it? Is our cloud purchasing in compliance with our
processes? !
CIO!
Mr. CIO Can you please !make sure everything is fine!
Can you make sure to put the new app in production in AWS and integrate this process into our IT Ops !!!
This is out of control. The business units are writing checks I can’t
cash! !!!!
Which Clouds?!Who owns the AWS
Accounts?!Who is tracking this? !
What tools?!!!!
IT Infra Ops and !Private Cloud!Admin!
I can’t put this in production now. Put this on my queue!!!Plus I don’t have
AWS skills!
Business Units!
IT Manager!
I don’t have a process or resources to do cloud
deployments/! Developer!
They are not following our dev and
architectural process!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud: The End State Model by Gravitant CSB!
12!
I love cloud!! Its driving new
revenue for me!CEO!
Wait a Minute!!!
I am using Salesforce and Marketo SaaS Apps. My Lead Capture &
Conversion rate increased by 300%. I can scale it up or down based on how my sales team is
ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we
quickly put this in production!!
Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity!
Finance!Manager!
I don’t know how to handle the variable
SaaS IT Spend in my budget. It’s a pain to handle all the Saas
Accounts and Billing. !
CFO!
Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How
much am I spending every month on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud: The End State Model by Gravitant CSB!
13!
I love cloud!! Its driving new
revenue for me!CEO!
Wait a Minute!!!
I am using Salesforce and Marketo SaaS Apps. My Lead Capture &
Conversion rate increased by 300%. I can scale it up or down based on how my sales team is
ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we
quickly put this in production!!
Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity!
Finance!Manager!
I don’t know how to handle the variable
SaaS IT Spend in my budget. It’s a pain to handle all the Saas
Accounts and Billing. !
CFO!
Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How
much am I spending every month on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!Mr. CEO I have a New!
IT Consumption Model Going !!!!!
It’s about Speed, Choice, Visibility &!Control. IT is a cloud enabler with!
a self service model!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud: The End State Model by Gravitant CSB!
14!
I love cloud!! Its driving new
revenue for me!CEO!
Wait a Minute!!!
I am using Salesforce and Marketo SaaS Apps. My Lead Capture &
Conversion rate increased by 300%. I can scale it up or down based on how my sales team is
ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we
quickly put this in production!!
Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity!
Finance!Manager!
I don’t know how to handle the variable
SaaS IT Spend in my budget. It’s a pain to handle all the Saas
Accounts and Billing. !
CFO!
Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How
much am I spending every month on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!Mr. CEO I have a New!
IT Consumption Model Going !!!!!
It’s about Speed, Choice, Visibility &!Control. IT is a cloud enabler with!
a self service model!
Hours &! Days!
Hours!
Hours!
Days!Days & Weeks!
Days & Weeks!
Cloud Service Broker!Saas!
Paas!
Iaas!
BPaaS &!ITO!
Lets Go!!!!
Broker Group!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud: The End State Model by Gravitant CSB!
15!
I love cloud!! Its driving new
revenue for me!CEO!
Wait a Minute!!!
I am using Salesforce and Marketo SaaS Apps. My Lead Capture &
Conversion rate increased by 300%. I can scale it up or down based on how my sales team is
ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we
quickly put this in production!!
Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity!
Finance!Manager!
I don’t know how to handle the variable
SaaS IT Spend in my budget. It’s a pain to handle all the Saas
Accounts and Billing. !
CFO!
Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How
much am I spending every month on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!Mr. CEO I have a New!
IT Consumption Model Going !!!!!
It’s about Speed, Choice, Visibility &!Control. IT is a cloud enabler with!
a self service model!
We have discovered all the accounts and assets deployed
in AWS. We understand the app arch, capacity & security
and cost requirements,!
IT Manager & BU!
Infra-Ops & Developer!Please use your dev tool of choice (e.g.
Chef). We understand the capacity requirements and will setup the production
blueprints for your workload.!
Archs, Ops & IT Managers!
Let’s analyze each app workload profile and determine the path to
migrate internal apps to cloud with the best fit provider Lets take our private cloud/CMP and add it to the cloud
brokerage platform. !
Hours &! Days!
Hours!
Hours!
Days!Days & Weeks!
Days & Weeks!
Cloud Service Broker!Saas!
Paas!
Iaas!
BPaaS &!ITO!
Lets Go!!!!
Broker Group!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud: The End State Model by Gravitant CSB!
16!
I love cloud!! Its driving new
revenue for me!CEO!
Wait a Minute!!!
I am using Salesforce and Marketo SaaS Apps. My Lead Capture &
Conversion rate increased by 300%. I can scale it up or down based on how my sales team is
ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we
quickly put this in production!!
Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity!
Finance!Manager!
I don’t know how to handle the variable
SaaS IT Spend in my budget. It’s a pain to handle all the Saas
Accounts and Billing. !
CFO!
Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How
much am I spending every month on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!Mr. CEO I have a New!
IT Consumption Model Going !!!!!
It’s about Speed, Choice, Visibility &!Control. IT is a cloud enabler with!
a self service model!
CEO & CFO!& CIO!
We have tracked all AWS and other Cloud Accounts and constructed a Bill of IT for each. !We can predict IT spend and control budget
through automated policies. All Cloud billing is managed in one place!
We can control access to apps and secure deployment of apps and data based on corporate
policy!
We have discovered all the accounts and assets deployed
in AWS. We understand the app arch, capacity & security
and cost requirements,!
IT Manager & BU!
Infra-Ops & Developer!Please use your dev tool of choice (e.g.
Chef). We understand the capacity requirements and will setup the production
blueprints for your workload.!
Archs, Ops & IT Managers!
Let’s analyze each app workload profile and determine the path to
migrate internal apps to cloud with the best fit provider Lets take our private cloud/CMP and add it to the cloud
brokerage platform. !
For custom configurations, such as a Hadoop environment, go to our Solution Configurator to
design it, size it, price it, select providers, and order the solution. Then you can track fulfillment,
utilization while controlling cost and scalability !IT Manager!& BU!
CIO, CFO.BU!
We will select the best fit providers and contract them to be in our approved
vendor list for best value.!!
Hours &! Days!
Hours!
Hours!
Days!Days & Weeks!
Days & Weeks!
Cloud Service Broker!Saas!
Paas!
Iaas!
BPaaS &!ITO!
Lets Go!!!!
Broker Group!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Enterprise Cloud: The End State Model by Gravitant CSB!
17!
I love cloud!! Its driving new
revenue for me!CEO!
Wait a Minute!!!
I am using Salesforce and Marketo SaaS Apps. My Lead Capture &
Conversion rate increased by 300%. I can scale it up or down based on how my sales team is
ramping up!
Sales VP! Business App!Developer!
I have already deployed our new mobile app on AMAZON to sell our new service. Can we
quickly put this in production!!
Please let me know when you are launching the new product campaign, I can auto scale AWS in real time or reserve some capacity!
Finance!Manager!
I don’t know how to handle the variable
SaaS IT Spend in my budget. It’s a pain to handle all the Saas
Accounts and Billing. !
CFO!
Cool!! I have a Bill of SaaS IT. But how do I co-relate this to the by General Ledger. Are my Cloud Providers in Compliance? How
much am I spending every month on SaaS across the company?!
Unified Business Technology : Strategy, Execution and Governance!
CIO!Mr. CEO I have a New!
IT Consumption Model Going !!!!!
It’s about Speed, Choice, Visibility &!Control. IT is a cloud enabler with!
a self service model!
CEO & CFO!& CIO!
We have tracked all AWS and other Cloud Accounts and constructed a Bill of IT for each. !We can predict IT spend and control budget
through automated policies. All Cloud billing is managed in one place!
We can control access to apps and secure deployment of apps and data based on corporate
policy!
We have discovered all the accounts and assets deployed
in AWS. We understand the app arch, capacity & security
and cost requirements,!
IT Manager & BU!
Infra-Ops & Developer!Please use your dev tool of choice (e.g.
Chef). We understand the capacity requirements and will setup the production
blueprints for your workload.!
Archs, Ops & IT Managers!
Let’s analyze each app workload profile and determine the path to
migrate internal apps to cloud with the best fit provider Lets take our private cloud/CMP and add it to the cloud
brokerage platform. !
For custom configurations, such as a Hadoop environment, go to our Solution Configurator to
design it, size it, price it, select providers, and order the solution. Then you can track fulfillment,
utilization while controlling cost and scalability !IT Manager!& BU!
CIO, CFO.BU!
We will select the best fit providers and contract them to be in our approved
vendor list for best value.!!
Hours &! Days!
Hours!
Hours!
Days!Days & Weeks!
Days & Weeks!
Business v/s IT!
Cloud Service Broker!Saas!
Paas!
Iaas!
BPaaS &!ITO!
Lets Go!!!!
Broker Group!
Proprietary and Confidential, Copyright © 2013 Gravitant, Inc.!
Gravitant Proprietary & Confidential!Gravitant Proprietary & Confidential!
Contact Us!
18!
Contact us at [email protected]!!For more info on, visit:
www.gravitant.com/!!Engage with us on social media!
Twitter: @Gravitant !LinkedIn: www.linkedin.com/company/Gravitant !