What Does Product Safety Mean to Airbus? Accident and Serious Incident Investigations Workshop Buenos Aires, 8-9 November 2017 David ZWEGERS / Product Safety © AIRBUS all rights reserved. Confidential and proprietary document
© AIRBUS all rights reserved. Confidential and proprietary document
What Does Product Safety Mean to Airbus?
Accident and Serious Incident Investigations Workshop
Buenos Aires, 8-9 November 2017
David ZWEGERS / Product Safety
© AIRBUS all rights reserved. Confidential and proprietary document
November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Content
2
November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
What does “Aviation Safety” mean for Airbus?
• Safety is about going beyond the strict compliance to certification and
continued airworthiness…
• …to give further confidence to millions of passengers that they can trustfully
board aircraft and safely arrive at their destinations every day
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November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Airbus Product Safety Organization
Regional Safety Enhancement Investigations
Product Safety
Airbus CEO
Governance
Human Factors
Operations
Safety Comm
Information
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November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Aviation Safety History
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November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Content
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November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Aviation Safety at Airbus - Scope
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Aviation Safety at Airbus - Challenges
Safe Air Transport System • Wider range of countries
• Variety of aviation background
• Traffic growth, congestion
• Evolution of ATM
• New types of operations
• Evolution of regulation
• Increased financial
pressure
Safe Airline Operations • New airline business model
• Growing 2nd / 3rd hand fleet
• Increased operational
pressure
• Evolution of aviation
professionals
Safe Aircraft • Growing number
• Various configurations
• Ageing fleet
• Legacy aircraft
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires 9
1 vision
In order to achieve our permanent duty of prevention,
we constantly champion Safety improvements internally
and beyond, with our customers & the industry as a whole
3 core
values
Safety First
Do the utmost to ensure Safety is not compromised
Safety Engagement
Lives of passengers, airline personnel and fellow employees
depend on our personal commitment to Product Safety
Alertness & Sharing
Duty of reporting potential Safety topics and sharing
lessons learnt
November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Content
10
November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Airbus is a Global Aircraft Manufacturer
55,000 Employees
€46billion Annual revenue
10yrs Backlog
400 Operators
Data to end 2014
136,000+ Employees
€64.4+billion Annual revenue
€1,000billion Order book
Page 11
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The Most Global Aerospace Player
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11 Production sites
4 Assembly line locations
5 Training centres
4 Engineering centres
3 Customer support centres
10 Materials & logistics centres*
November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Our Aircraft are a Familiar Sight Around the World
An Airbus takes off
or lands every
1.5 seconds
16,700+ Aircraft sold
60 Produced monthly
25,000+ Daily flights
10,000+ Delivered
Data to end December 2015
Page 13
November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Content
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November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Airbus Aircraft Still in Production
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Deliveries
10,282
Orders
17,074 6,792
Backlog
A320 Family
7,481 Delivered
7,157 In Operation
324 Operators
192M+ FH
105M+ FC
A330 Family
1,326 Delivered
1,296 In Operation
121 Operators
50M+ FH
9M+ FC
A350 XWB
65 Delivered
65 In Operation
11 Operators
154,000+ FH
25,000+ FC
FH Flight Hours
FC Flight Cycles
9,382
In Operation
November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Airbus Aircraft No Longer in Production … but still flying today
A340 Family
377 Delivered
292 In Operation
50 Operators
A300 / A310
IN SERVICE TODAY
50 Operators
60% of aircraft in service
are freighters
27.3 years average
aircraft age
*Airbus forecasts that
the A300 / A310 worldwide
fleet will remain active until:
•2025 for the A300
•2035 for the A310
•2045 for the A300-600
A300 / A310
816 Delivered
336 In Operation*
50 Operators
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February 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
• 650 Aircraft in service
• 450 Backlog
• 30+ AOC’s
• 26 Countries &
Territories
Latin America & Caribbean
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Brazil
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Regional Safety
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• Airlines
• Training
• SMS Implementation
• FDA Implementation
• Flight Ops
• Maintenance and Engineering
• QA
• Civil Aviation Authorities
• Product Familiarization and
Training
• Product Certification
• Organizations
• ICAO
• RASG-PA, PA-RAST
• AIG, ARCM-SAM
• IATA, ALTA
• BCAST
• COCESNA/ACSA
• PBN implementation
• RNP-AR
• Airspace redesign
November 2017
© AIRBUS all rights reserved. Confidential and proprietary document
JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Content
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November 2017
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
What Does an Accident or Major Incident Mean to Airbus?
• An accident or major incident puts a large part of the commercial aviation industry in
front of extremely varied consequences
Several actors • Airline
• Investigation Boards
• Aircraft & Engine manufacturers
• Regulatory Authorities
• Service providers (ATC, Airports)
• Unions
A variety of consequences • Fatalities
• Technical repercussions
• Media pressure
• Commercial repercussions
• Legal consequences
• …
Ethical and legal obligation to address these consequences
and the underlying safety issues
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JIAAC Airbus Accident and Serious Incident Investigations Workshop at Buenos Aires
Investigations Typical Time Line
Few hours 1 to 3 weeks 2 to 3 years Few years to several years
Immediate safety
measures
Start of Official & Airbus internal investigations - Immediate crisis response
Start of legal proceedings
Detailed investigation Publication of Final Official
ICAO Annex 13 report
Closure of all
litigation activities
Start of Media exposure
Initial investigation phase - Evidence collection on-site
- FDR readings
Industry considered
safety measures
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The Speed of Info
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The Speed of Market Reaction
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The Media Treatment
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The Speed of Trust - Passengers
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The Speed of Trust – Operators and Crews
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The Whole Air Transport System Impacted
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Conclusion
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Conclusion - Aviation Safety at Airbus
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Cooperation
Information Sharing
Continuous Improvement
Safety Promotion
© AIRBUS all rights reserved. Confidential and proprietary document
Thank you
© AIRBUS (Airbus S.A.S., Airbus Operations S.A.S., Airbus Operations GmbH, Airbus Operations
LDT, Airbus Operation's SL, Airbus China LTD, Airbus (Tianjin) Final Assembly Company LTD,
Airbus (Tianjin) Delivery Centre LTD). All rights reserved. Confidential and proprietary document.
This document and all information contained herein is the sole property of AIRBUS. No intellectual
property rights are granted by the delivery of this document or the disclosure of its content. This
document shall not be reproduced or disclosed to a third party without the express written consent
of AIRBUS S.A.S. This document and its content shall not be used for any purpose other than that
for which it is supplied. The statements made herein do not constitute an offer. They are based on
the mentioned assumptions and are expressed in good faith. Where the supporting grounds for
these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.
AIRBUS, its logo, A300, A310, A318, A319, A320, A321, A330, A340, A350, A380, A400M are
registered trademarks.
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