What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh? University of Liberal Arts Bangladesh A new vision in higher education What are the levels of employees’ satisfaction of (RMG) sector in Bangladesh? A case study Employees satisfaction level of Ready Made Garments (RMG) sector in Bangladesh.
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What are the levels of employees’ satisfaction of Ready Made Garments (RMG) sector in Bangladesh
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What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
University of Liberal Arts Bangladesh
A new vision in higher education
What are the levels of employees’ satisfaction of
(RMG) sector in Bangladesh?
A case study Employees satisfaction level of Ready Made Garments (RMG) sector in Bangladesh.
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Assignment On
Factors affecting Employees satisfaction levels Ready Made Garments sector in Bangladesh
Our Research
The levels of employees’ satisfaction of RMG sector
Prepared for
Mehidi Rajeb
School of Business (ULAB)
Prepared by
Asif Mahmud Onik ID: 091011147
Rahatul Islam ID: 091011146
Afia Mahamuda ID: 091011115
Taraina Islam ID: 083011060
Jannatul Farjana ID: 083011045
Jannatul Farhana ID: 083011046
Rasheda Khanam ID: 083011013
Rubin Sultana ID: 081011076
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Letter of Transmittal
13 August 2011
Mehidi Rajeb
Faculty of Business Studies
University of Liberal Arts Bangladesh
Sub: Factors affecting Employees satisfaction Ready Made Garments sector in Bangladesh.
Sir,
We the undersigned students were assigned to prepare a report on “Factors affecting Employees
satisfaction Ready Made Garments sector in Bangladesh” we have prepared this report. In
preparing this report, we have followed your guidelines. As per your direction, we have added a
lot of information from the mentioned topic. From this report we have achieved a lot of basic
knowledge and we think ourselves that it will help us a lot in our future career. We sincerely
hope this report will fulfill the requirements suggested by you under the course Research
Methodology (BUS 308). We truly appreciated this report. We hope it will be accepted by you.
If you have any question after reading this report, let us know.
Sincerely Your.
Asif Mahmud Onik
ID: 091011147
(On behalf of the group members)
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Acknowledgement
First we would like to great thank to our Allah who makes us and also gives us all capacity to do
something in every time.
We also thank our Honorable course teacher any time co-operation. He helps us by giving all
kinds of information regarding to our Report. We also thank other Teachers of our University
who helped us by some vital direction about our report.
Computer makes our work very easy and save our time. In the Lab we could use easily the
computer and completed our report as a result some time we face some problem about operating
the computer but us taking it easily by help of our friends. So we expressing our great thanks to
almighty and friends who are help and giving some information that was vital for my report.
At last, we express our sincere gratefulness to the class mates who give our important knowledge
regarding to our report.
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Executive Summary
We work as a group to prepare our report. Our research title factor affecting employees’
satisfaction level Ready Made Garments (RMG) sector in Bangladesh. When started our
research, many people interested to help. But later time, cost and other document face some
problem. Like total employees, area wise factory etc. We analyzed what are the affect
employees’ satisfactions. We see what the opportunities for improve employees’ satisfaction
level features and also follow factory controlling system. We also discuss how to clearly survey
and improve employees’ happiness. At last we included some questions that the garments’
employees are asked this paper also include Research properly finish and submits time.
At last, we express our all member friendly to help and collect lot of information or give us
important knowledge a proper way to finish this part.
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Topic:
The levels of employees’ satisfaction of Ready Made Garments (RMG) sector in
Bangladesh.
Research question:
What are the levels of employees’ satisfactions Ready Made Garments (RMG)
sectors in Bangladesh?
Title:
Factors affecting Employees satisfaction levels Ready Made Garments sector in
Bangladesh
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Introduction
The Ready-Made Garments (RMG) industry captures a unique position in the Bangladesh
economy. Ready-made garments are mass-produced finished textile products of the clothing
industry. The industry plays a key role in employment generation and in the provision/
distribution of income to the poor.
Employee satisfaction is a measure of how happy workers are with their job and working
environment. Epping moral high among workers can be of great benefit to any company, as
happy workers will be more likely to produce more ,take fewer days off ,and stay loyal to the
company .There are many factors in improving or maintaining high employee satisfaction ,which
wise employers would do well to implement .
To measure employee satisfaction ,many companies will have mandatory surveys or face-to –
face meetings with employees to gain information .Both of these tactics have pros and cons ,and
should be chosen carefully .surveys are often and anonymous ,allowing workers more freedom to
be honest without fear of impact Interviews with company management can fill intimidating but
if done correctly can let the worker know that there voice has been heard and their concerns
addressed by those in charge .surveys and meetings can truly get to the center of the data
surrounding employee satisfaction ,and can be great tools identify specific problems leading to
lowered morale.
Before liberation in 1970 in Bangladesh there was only one garment factory but now there are
4740 garment factory in Bangladesh. The number of workers in garments sectors is increased
day by day. In 1985-86 the total workers were 0.20 million. In 2007-08 the number of garments
workers in Bangladesh is 2.50 million 2011 around 4.5 million.
Job satisfaction means an attitude that reflects the extent to which an individual is gratified by or
fulfilled in his or her work. It’s indicated that personal factors such as an individual needs and
objective, determine this attitude along with group and organization factors, such as relationships
with coworkers and supervisor and working conditions work politics and compensation.
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Ready-Made Garments is the largest exporting industry in Bangladesh, which experienced
phenomenal growth during the last 20 years. But Bangladeshi garments industry labour cost is
very poor than other country. The wages paid to RMG workers in Bangladesh are the lowest
even by the South Asian regional standard. Graph illustrates the comparative average hourly
wages in apparel industry of selected developed and developing countries.
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Graph 1: Comparative Average Hourly Wage in Garments Industry (USD per hours)
Source: ILO and CPD Occasional Paper Series
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
The sector has created jobs for about 4.5 million people of which 80 percent are women who
mostly come from rural areas. This industry of Bangladesh has been the key export division and
a main source of foreign exchange for the last 25 years. National labor laws do not apply in the
EPZs, leaving BEPZA in full control over work conditions, wages and benefits. Garment
factories in Bangladesh provide employment to 40 percent of industrial workers. But without the
proper laws the worker are demanding their various wants and as a result conflict is began with
the industry. Low working salary is another vital fact which makes the labor conflict. Worker
made strike, layout to capture their demand. Some time bonus and the overtime salary are the
important cause of crisis. Insufficient government policy about this sector is a great problem in
Garments Company.
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
Literature Review
Mohammad Salim Zahargier, Nimalathasan Balasundaram (2010) mentioned in their paper that
two main sources of economic growth of Bangladesh have been manufacturing and servicing,
both crucially dependent on the RMG sector. Thus any impact on RMG sector, will adversely
affect economic performance of the country and another paper already say Factors affecting
Employees’ Performance in Ready Made Garments (RMG) Sector in Chittagong, Bangladesh.
Several researchers were given emphasized on forecast or estimate export demand function.
Some other with mentioning is Ahmad et al (1993) and Razzaque (2004). Recently, Abdus
Salam Murshedy (2010-05-06) in his paper addresses to the task of assessing ready made
garment industry has emerged as the highest employment creating manufacturing sector of the
country,. And they found during GFC the performance of RMG and Remittance sectors are quite
satisfactory. M M Shahnewaz Kabir Shawon research Deeper look into RMG Sector of
Bangladesh (10th April, 2011) this paper include what are benefit our national economy in
garments sector, Recent export data and employees’ performances level. Syeda Sharmin Absar
analysis what are the problem surrounding wages, the RMG sector in Bangladesh and also discus
gender division of labour, wages, working hours or many important part why people like most
women work and suggest proper solution. Tahmina Haque published Journal of Business
Research, (vol. 5, 2003) this article focus A View over Discrimination and Harassment Situation
of Daily Unskilled Workers in Work Place in Bangladesh this paper track to see whether and
how unskilled workers were harassed by their employers and co-workers, most of the case effect
garments worker. Md. Nehal Ahmed and Md. Sakhawat Hossain (September 2006 ) Policy
Analysis Unit (PAU)Research Department, Bangladesh Bank analysis Future Prospects of
Bangladesh’s Ready-Made Garments Industry and the Supportive Policy Regime also include
how to improve Infrastructural Impediments and focus Labour Productivity.
On April 5th 2009 the Trade Related Assistance Center (TRAC) at the American Chamber of
Commerce in Egypt hosted a workshop titled “Improving Labor Productivity in Egypt’s Ready-
Made Garments Sector This report analyzes labor productivity in the ready-made garment sector
in Egypt. Section 1 seeks to highlight and understand the constraints to labor productivity by
focusing on productivity challenges, limitations to growth and working conditions in the garment
sector. Syeda Sharmin Absar (Australian National University) publishes on journal, problem
What are the levels of employees’ satisfactions Ready Made Garments (RMG) sectors in Bangladesh?
surrounding wages and satisfaction the RMG sector in Bangladesh. This labour and management
in development journal (volume 2, number 7) analysis’ Bangladesh labour satisfaction level and
RMG sector/worker low Centre for Policy Dialogue (September, 2007) Published paper Gender
Dimension of Employment in the RMG Sector, Recent Evidence from the Field Survey (Trade
and Competitiveness Research Team, Institute of Economics, 27 Tran Xuan Soan, Hanoi,
Vietnam) this report focus explore the gender-differentiated effect of trade liberalisation in the
RMG sector in Bangladesh; and To investigate how the adjustments were taking place in
response to the new competitive global environment.
Yoon and Suh (2003) showed that satisfied employees are more likely to work harder and
provide better services via organizational citizenship behaviors. Employees who are satisfied
with their jobs tend to be more involved in their employing organizations, and more dedicated to
delivering services with a high level of quality. Yoon and Suh Previous research has also
suggested that loyal employees are more ready to and more capable of delivering a higher level
of service quality (Loveman 1998, Silvestro and Cross 2000). Researchers have argued that
service quality is influenced by job satisfaction of employees (e.g., Bowen and Schneider 1985,
Hartline and Ferrell 1996).
The argument that employee satisfaction improves worker confidence quality is grounded on the
theory of equity in social exchanges (Gouldner 1960, Homans 1961, Blau 1964, Organ 1977). In
the context of social exchange theory, when an employer offers favorable working conditions
that make its service employees satisfied.
Md. Rajib Hasan and Mohammad Abdul Alim (University of Gothenburg) published on research
paper, how to solve garments employees problem and motivate. This paper also include garment