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Page 1: What are examples of inappropriate behaviors at work?
Page 2: What are examples of inappropriate behaviors at work?

What are examples of inappropriate behaviors at work?

Page 3: What are examples of inappropriate behaviors at work?

These are inappropriate behaviors:1.Workplace Harassment2.Sexual Harassment3.Incivility / Bullying4.Workplace Violence5.Prejudices and Biases6.Ethics Violation

Page 4: What are examples of inappropriate behaviors at work?

What is workplace harassment?1. Unwelcome verbal, written or physical conduct2. Defamation or hostility towards a person3. Based on race, sex, color, national origin,

religion, sexual orientation, age, veteran status, political affiliation or disability

4. Creates intimidating, hostile, offensive work environment

5. Unreasonable interference with work performance

6. Affects employment opportunities or $$

Page 5: What are examples of inappropriate behaviors at work?

What is sexual harassment?Unwelcome

Sexual advances, or conduct of a sexual nature by ANYONE at work!

Hostile Work Environment UNWELCOME, SEVERE, PERVASIVE

REPEATED sexual comments, innuendoes, touching creating an intimidating or offensive work environment

Page 6: What are examples of inappropriate behaviors at work?

How?Hostile work environment –

Sexual or lewd jokes, suggestive remarks, physical interference with movement, pictures, cartoons, sexual or racially derogatory comments, verbal abuse, conversations about sex, hugging, kissing, posters, calendars, graffiti, signs or clothing with offensive messages, emails, voicemail messages, comments on a person’s appearance that make the person uncomfortable, disparaging remarks about a person’s gender

Page 7: What are examples of inappropriate behaviors at work?

Who?Co-Workers

Non-EmployeesVendors

CustomersSuppliers

SupervisorsManagers

Page 8: What are examples of inappropriate behaviors at work?

How does harassment affect employees?

Most commonly reported effects are:StressFeelings of social isolation at workLoss of financial securityAnxietyLoss of self-esteemDepressionPhysical symptoms of stress such as:

Headaches, backaches, stomach cramps, nausea

Page 9: What are examples of inappropriate behaviors at work?

How does it affect the organization?Financial costs may include:

High absenteeism

Low morale

High turnover & retraining costs

Time/resources to hire new employees

Higher accident levels

Possible discrimination claims

Cost of defending legal actions

Page 10: What are examples of inappropriate behaviors at work?

Who can stop harassment?YOU CAN! How?By not harassing othersBy providing feedback to others who engage

in offensive behaviorBy reporting harassment when it continues

Page 11: What are examples of inappropriate behaviors at work?
Page 12: What are examples of inappropriate behaviors at work?

What is bullying?Repeated, health-harming mistreatment of a person (the target) by one or more perpetrators that takes one or more of the following forms:verbal abuse offensive conduct/behaviors (including nonverbal) which are threatening, humiliating or intimidating work interference -- sabotage -- which prevents work from getting done

Page 13: What are examples of inappropriate behaviors at work?

How to Really Get Along With Coworkers,(aka, how not to be a bully) Attack the problem, not the person.

Look for good in those who are most frustrating.

Ask, do not accuse – have a friendly conversation to find out what is wrong.

Speak to the coworker privately

about their actions.

Page 14: What are examples of inappropriate behaviors at work?

What is workplace violence?Physical Assaults

•  Stabbings

•  Suicides

•  Shootings

•  Rapes

•  Near-suicides

•  Psychological traumas

Threats or obscene phone calls

Intimidation

Harassment of  any nature

Being  followed, sworn or shouted at

Bullying

Page 15: What are examples of inappropriate behaviors at work?

Zero ToleranceDirect or indirect violent, intimidating, threatening

behavior

Harassment, threatening oral or written statements, harassing phone calls

No firearms

Knives with blades exceeding 2 inches

Mace or tazers (except law enforcement)

Page 16: What are examples of inappropriate behaviors at work?

How do we prevent workplace violence?

Treat each other with respect

Improve communication

Notify management of suspicious activities

Watch for the warning signs

Promote workplace integrity

Listen for verbal intimidation

Be aware of psychological abuse between employees

Page 17: What are examples of inappropriate behaviors at work?

What are prejudices?Adverse judgment or opinion formed

beforehand or without knowledge or examination of the facts

Unreasonable preconceived judgments or convictions

Synonymous with “Biases”

“Isms” = things people say when they open their mouths and speak without first engaging their brains

Page 18: What are examples of inappropriate behaviors at work?

Some unacceptable “isms”Ethnocentrism – prejudices against people of

certain ethnic group (s)Racism – prejudice against people based on

raceAbleism – prejudices against people with

disabilitiesAgeism – prejudices against people because

of ageSexism – prejudice against people based on

gender

Page 19: What are examples of inappropriate behaviors at work?

What are ethics?“Ethics has to do with what my feelings tell

me is right or wrong.”

“Ethics has to do with my religious beliefs.”

“Being ethical is doing what the law requires.”

“Ethics consists of the standards of behavior our society accepts.”

~ Raymond Baumhart, Sociologist

Page 20: What are examples of inappropriate behaviors at work?

Personal Values for Business Ethics

Respect

Teamwork

Leadership

Trust

Honesty

Integrity

Responsibility

Quality

Page 21: What are examples of inappropriate behaviors at work?

Know the LawYou will have a new set of rules to follow

when working away from school. Many of these laws are “fair labor practices.”

Page 22: What are examples of inappropriate behaviors at work?

Fair Labor PracticesThe Fair Labor Standards Act

(FLSA): A law that protects workers from unfair treatment by employers.

An employee may complain to the Employment Standards Administration or to the Wage and Hour Division of the U.S. Dept. of Labor if they feel their rights have been violated.

Page 23: What are examples of inappropriate behaviors at work?

Minimum WageMinimum wage: The lowest hourly rate of pay

employees can receive. Some employees are excluded because of

specific employer exemptions.

Page 24: What are examples of inappropriate behaviors at work?

Overtime PayAnother FLSA amendment sets

guidelines for overtime pay, which must be at least 1½ times the regular pay rate.

Saturdays, Sundays, and holidays are treated like any other day of the week.

Employers are not required to pay overtime unless the hours exceed the maximum allowable.

This law does not pertain to school-based learning programs.

Page 25: What are examples of inappropriate behaviors at work?

Equal Pay

Equal Employment Opportunity Commission (EEOC): U.S. agency that oversees equal employment opportunities for all Americans.

Equal Pay Act: Established in 1963, the Equal Pay Act requires that both sexes receive equal pay for doing equal jobs.

Page 26: What are examples of inappropriate behaviors at work?

Child Labor Standards18-year-olds can work any number of hours at

any job.16- and 17-year-olds can work at any

nonhazardous job for any number of hours.14- and 15-year-olds may work outside school

hours in various jobs for no longer than 3 hours per school day or 18 hours per school week.

Some jobs, such as delivering papers or working for a parent’s nonfarm businesses, may be done with restrictions by children under 14.

Page 27: What are examples of inappropriate behaviors at work?

Child Labor StandardsProtect the

educational opportunities of children.

Prohibit employment of children in jobs that may be hazardous to their health or well-being.

continued

Page 28: What are examples of inappropriate behaviors at work?

Safe Labor PracticesThe Occupational

Safety and Health Administration (OSHA) sets and enforces safety and health standards for workers.

OSHA’s goal is to prevent workplace accidents and injuries.

Page 29: What are examples of inappropriate behaviors at work?

Organize Your ScheduleDevelop a daily schedule to help balance time for:

Study.Work.Recreation.

Priority: Ranking first in order of importance.