WFU PDC Annual Report 2013

PROFESSIONAL

CENTERDEVELOPMENT

a n n u a l r e p o r t 2 0 1 2 - 2 0 1 3

p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 1

Thank you for the opportunity to highlight some of the projects and programs

that were launched within the Professional Development Center (PDC)

throughout this past year.

This year’s goals were focused on collaboration through leadership programs,

such as Managing Excellence and the Manager Acclimation Program (MAP);

cultural competency coaching; the creation of a student CORE program with

Campus Life; increasing knowledge and effectiveness through performance

management education; and organizational development.

d e a r c o l l e ag u e s :

As a dual report to Human Resources and the Office of the Provost, the PDC often has the

opportunity to engage in work outside of its traditional area of focus. Its newest opportunity

came through the merging of the PDC staff with the Human Resources recruitment staff.

Both teams have joined to create the Recruitment and Organizational Development team.

This welcomed change offers a broader, more comprehensive Talent Management focus. The

Recruitment and Organizational Development team now has an emphasis on faculty and staff

throughout the entire life-cycle of their employment at the University.

The ongoing HR goal of recruiting and retaining talented faculty and staff blends well with the

PDC’s mission of developing faculty and staff to bring the best of who they are to every situation.

This coming year, the Recruitment and Organizational Development team will focus on how,

together, they can realize this goal and mission by incorporating more opportunities for proactive

recruitment, career development, succession planning, and organizational development and design.

Thank you for your continued support of the Professional Development Center. Without the

partnerships across campus, the PDC would be simply ordinary. With the expertise, commitment,

and enthusiasm for learning that our campus partners bring, the PDC becomes

one of the extraordinary aspects of Wake Forest University.

Sincerely,

Andrea C. Ellis

Director, Recruitment and Organizational Development

Human Resources and Office of the Provost

The Professional Development Center has logged another impressive year in teaching, learning,

and development, and the Advisory Board is thrilled to have had a small part in this success. With

each convening of the group, creative new ideas and feedback have

been shared. Positive feedback has been given on the new series of

Performance Management classes, as well as the hugely successful

Well-being initiative. The addition of several new members to the

Advisory Board, including the new Coordinator of Group Fitness and

Wellness, has been especially exciting. Behind the scenes, the Advisory

Board has become interested in, and has investigated the possible

creation of a central repository for all learning opportunities and

instructional materials, as well as the automatic tracking of individual

attendance. In addition, the Advisory Board continues to strive to bring more faculty, staff, and

students into our classes. In an effort to do so, the PDC and other subgroups have begun using

social media as a venue for advertising classes. In the coming year, the Advisory Board hopes to

continue to attract learners and instructors through a series of exciting events. We look forward to

another exciting year of learning! - Sarah Wojick-Gross

THE STAFFADVISORY COMMITTEE

Andrea C. EllisDirector, Recruitment

and Organizational

Development

Melissa ClodfelterAssociate Director

John ChamplinManager

Tomma GuastaferroCoordinator

Loretta MeyerAdministrative Coordinator

ABOUT THE PDC

mission:

vision:

A comprehensive and collaborative resource focused on developing

faculty and staff who desire to bring the best of who they are to

every situation.

As innovative leaders in the Professional and Organizational

Development field, we strive to enhance the overall educational

mission of the institution through an evolving learning community

that supports faculty and staff.

The PDC is a collective resource between the Office of the Provost and the Human Resources Department. To support

its wide-ranging University constituencies, a committee consisting of faculty, staff, and administrators has formed to

centralize, identify, and support diverse professional development needs.

Sarah Wojick-Gross, Professional Development Center Chair

Scott Claybrook, Technology Chair

Pat Boone

John Champlin

Shayla Herndon-Edmunds

Steve Hirst

Angela Jones

Dee Oseroff-Varnell

Jennifer Price

Jennifer Rogers

Rebekah Sarbone

Rebecca Thomas

Kristi Verbeke

MEMBER

Information Systems

Department of English

Alumni Activities

Professional Development Center

Office of Diversity and Inclusion

Campus Life

Advancement/Staff Advisory Council Representative

Department of Communication

Facilities & Campus Services: Administration

Financial & Accounting Services

Campus Recreation

Dean’s Office

Teaching & Learning Center

Staff Member

Staff Member

Staff Member

Staff Member

Staff Member

Staff Member

Staff Member

Faculty Member

Staff Member

Staff Member

Staff Member

Faculty Member

Staff Member

DEPARTMENT AFFIL IATION

pd c advisory board

p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 32 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt

participants included:

Rebecca Alexander

Bethany Fay

Matt Imboden

Ryan Scholl

Nathan Anderson

Adam Friedman

Scott Klein

Ryan Shirey

Robert Atchison

Kenny Herbst

Alta Mauro

Michael Shuman

Justin Catanoso

Stephen Hirst

Kelly Meachum

Kimberly Wieters

“It was a tremendous experience to discuss the different facets of leadership and to bounce ideas off of some very thoughtful and supportive colleagues here at Wake Forest. I have already put into action many of the take-aways from the ALP Program, and I have several friendships that stemmed from the warm and positive interactions with other ALP colleagues.” - Dr. Kenneth C. Herbst, Associate Professor in the School of Business

“I have really benefited from enhanced relationships with colleagues across campus. Making connections with various academic departments has been invaluable, and strengthening relationships with other adminis-trators has helped to advance several important projects. I feel better con-nected as a result of the networking opportunities presented through ALP. And of course, I think of my own professional development in a more direct and focused way.” - Alta Mauro, Director of the Office of Multicultural Affairs

“Each session was invaluable for learning and developing leadership skills. From learning about the individual journeys of current leaders to learning to foster a collegial and collaborative work environment, each session included dynamic speakers and was very well planned out. I will

absolutely use the skills that I learned in this program moving forward.” - Dr. Adam Friedman, Associate Professor in the Department of Education

ASPIRING LEADERS PROGRAMThe ALP is geared towards tenured faculty members and staff with a minimum of five to seven years of experience

with curriculum created to meet the unique needs of its participants.

4 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 5

The eight-month program, included six sessions that focused on leadership styles, communicating leadership,

leading with diversity in mind, trust, understanding your strengths, and building winning teams. The unique

aspect of the ALP is that the entire program is built off of the internal talent, including faculty and staff members

who are willing to share their time and expertise.

In addition to the sessions, several new elements were added to increase the value of the program.

• Cabinet members led the first portion of each of the six sessions.

• Monthly lunch discussions were offered to promote networking and relationship building.

• Individual, one-on-one coaching sessions were offered by PDC staff member, Melissa Clodfelter, to deepen the value and impact of the program.

“I am a stronger leader and better employee at Wake Forest because of my experience in the Aspiring Leaders Program. The knowledge I gained in the program has been invaluable and the relationships formed with my fellow classmates have deepened my understanding of the University and made me a greater campus partner. I recently worked with several of the presenters to use content they provided in our sessions to form my own presentations as a member of the faculty at the CASE Summer Institute for Alumni Relations. I would not have had the skills or the confidence to be a conference leader without my participation in the Aspiring Leaders Program. I am

incredibly grateful for the opportunity to participate in the 2012-2013 program.” - Kelly McConnico, Executive Director, Alumni Services

We would like to thank the following campus members for their collaboration and contribution to making the

ALP successful this year.

Dr. Nathan Hatch, President

Dr. Rogan Kersh, Provost

Dr. Jacque Fetrow, Dean of Wake Forest College

Ms. Mary Pugel, Chief of Staff

Mr. Mark Peterson, Vice President for University Advancement

Mr. Ken Zick, Vice President for Student Life

Dr. Holly Brower, Associate Professor, School of Business

Dr. Amy Wallis, Professor of Practice in Organizational Behavior, School of Business

Dr. Dee Oseroff-Varnell, Adjunct Assistant Professor Department of Communication

Ms. Carmen Canales, Chief Human Resources Officer

Dr. Charles Lankau, Professor, School of Business

Ms. Evelyn Williams, Professor of Practice, School of Business and Associate Vice President, Leadership Development for the Office of Personal and Career Development (OPCD)

Dr. Bill Davis, Professor, School of Business

Dr. Melenie Lankau, Senior Associate Dean and Professor, Schoolof Business

Dr. Sherry Moss, Professor, School of Business

ORGANIZATIONAL DEVELOPMENTThe Organizational Development (OD) facet of the PDC exists to improve organizational and team dynamics. This

is accomplished by listening to team leaders and members to assess both the strengths and challenges of the team’s

environment and process. The OD team then provides a proposal containing potential options that are offered by our

internal OD team or through external partners.

During the 2012-2013 year, the OD team provided

support to 16 different groups, in 13 departments/

schools: seven administrative, three academic and three

community. This support included organizational

design, retreats focused on strategic planning, or simply

sitting with leaders to talk through departmental goals

and how to see them to fruition.

The PDC led team development with over twenty

academic and administrative departments across

campus. Sessions included multi-hour topical meetings

(i.e. emotional intelligence, conflict management styles,

and appreciative inquiry) to multi-day retreats focused

on strategic planning, creating mission statements, and

organizational design.

accomplishments

• With the connection of Recruitment and OD, we will explore options that meet teams in various places on the

development spectrum.

• Through the Manager Acclimation Program and the Managing Excellence Series, we will connect with managers

across campus to help identify and meet needs.

goals 2013-2014

Great opportunities for developing the coaching

practice have come our way this year. During the 2012-

2013 year, 56 individuals (20 faculty and 36 staff) from

20 departments/schools participated in coaching. There

were also 4 coaching groups of 6 individuals during the

TLC’s Faculty Renewal Retreat.

A coaching component was added to the Aspiring

Leader’s Program (ALP) and all 19 participants

were offered 3 coaching session over the course of

the program. The PDC also branded a Manager’s

Acclimation Program (MAP); this effort was made

easy as the relationship between the PDC and the

Recruitment function of HR became one team.

Both of these programs combine classroom learning

and coaching sessions in order to deepen personal

growth and professional development. While coaching

can happen in a group and team format, these sessions

are generally one-on-one, 60-minute sessions designed

to deepen reflection and create next steps coupled with

accountability.

Alongside the ALP and MAP coaching, grows a new

component of coaching called Cultural Competency

Coaching. This is happening through a collaborative

effort of the PDC and Office of Diversity and Inclusion

(ODI). A group of 10 clients agreed to participate in a

coaching pilot to build cultural competency in staff and

faculty. Lessons learned along with process development

will be shared with HR professionals throughout the

country at CUPA-HR in October, 2013. Another result

of this collaboration which extended into the Office of

Personal and Career Development was the Minority

and International Forum: Mentoring and Coaching for

Success in the Academic Environment.

accomplishments

We continue to look for ways to integrate coaching into the ongoing work of the PDC and life of Wake Forest.

• Offering opportunities for faculty and staff to develop coaching skills that can be useful in supervision and

mentoring.

• Providing group coaching opportunities in collaboration with other departments.

goals 2013-2014

One-on-One coaching is an ongoing, confidential partnership between a faculty or staff member and certified

coach that allows for a thought-provoking and creative process, inspiring fulfillment of their personal and

professional potential.

Professional coaching brings many wonderful benefits: fresh perspectives on personal challenges, enhanced decision-

making skills, greater interpersonal effectiveness, and increased confidence. And, the list does not end there. Those who

undertake coaching also can expect appreciable improvement in productivity, satisfaction with life and work, and the

attainment of relevant goals. (Taken from the International Coach Federation Inc. website 2013)

COACHING

p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 76 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt

COREPersonal and professional development for faculty and staff are

fostered by the classroom learning opportunities offered through the

CORE (Cultivating our Organization to Realize Excellence) program.

Since its launch in September of 2011, CORE has provided the campus

community with a competency-based program attuned to skills,

behaviors, and aptitudes critical to success at Wake Forest University.

• 106 CORE classes were offered

• 17 classes were taught internally by the PDC

• 83 classes were taught by campus partners

• 6 classes were taught by off campus partners

In year two, class topics were broadened to fit the

expanding desires and interests of the campus

community. Thirty seven different topics were offered

including repeated favorites such as “SMART Goal-

Setting” and “Safe Zone” and new subjects such as

“Building Good Habits” and “GateKeepers Encore.”

Additionally, after receiving suggestions and feedback

from class attendees, the “Supervising Student Workers”

class was redesigned to better fit the needs of the

audience. The new class received rave reviews and was

an excellent collaboration between Residence Life, HR,

and FAS. In total, the number of class topics increased by 23% over last year.

In the previous year, CORE classes have had an attendance of over 1,050 faculty and staff members. Attendees have been particularly attracted to the

Career Planning Series that offers guidance for current

Wake Forest employees seeking internal promotion

and growth within the University. The current series,

facilitated by Recruiters from Human Resources,

includes classes on Resumes, Cover Letters, and

Interview Skills.

Several staff members are on track to complete their CORE certification during the 2013-2014 academic

year. They have progressed diligently through required

and elective classes, learning from facilitators and

peers, and becoming individuals who will have strong

positive impacts within their departments and for the

University as the whole.

2012-2013 saw the launch of the “Managing Excellence” series. This series was created to appeal

to and attract new and established campus leaders

and people managers into the classroom to share their

experiences. To date the series includes:

• Diversity and Inclusion

• Flexing Your Leadership Style

• Giving Effective and Continual Feedback

• Rewards and Recognition

• Using a Coaching Style in Leadership

accomplishments

“Wake! Wake! Don’t Tell Me!” “Great fun for a summer course and I like how our team had someone who has worked here only 7 days and someone who has worked here for 9 years. Great way to meet other colleagues across campus.” - Kelly Larrimore

• Celebrate and recognize the first class of individuals completing their CORE Certification

• Involve more campus leaders (previous ALP and LDP graduates) in classes and events, including book and article

reviews

• Incorporate additional types of media into CORE development opportunities (books, articles, TedTalks,

documentaries)

goals 2013-2014

TOPICS BY COMPETENCY

Communication

Community

Leadership

Organizational Acumen

Personal Progression

6

10

5

6

10

ATTENDANCE

Summer 2012

Fall 2012

Spring 2013

365

344

380

p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 98 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt

As part of the new Performance Management process

that was rolled out in 2012, members of the Professional

Development Center worked to support the campus

in various ways. To help inform the campus about

the changes, presentations were made at staff and

department meetings. These presentations reinforced the

importance of having regular performance discussions

and introduced the new form.

The PDC partners with Campus Life to create a CORE

model for students. In the Spring of 2013, the Office of

Campus Life & Leadership launched “Carpe Deacon.”

Carpe Deacon is a leadership certificate program that

serves sophomore and junior students. Some of the

original framework for Carpe Deacon came from the

CORE program launched by the PDC in the Fall of 2011.

Classes around SMART Goal-Setting complimented

the new “goal-oriented” process and encouraged staff

members to create challenging but attainable goals

for their performance appraisals. Additionally, the

Performance Management Committee hosted Goal-

Setting “Labs” where staff members could meet one-

on-one with a committee member to brainstorm

performance goals for the upcoming year. Outreach

will continue as the updated Performance Management

process is adopted by departments around campus.

Both Carpe Deacon and CORE share competencies that

underpin the success for all people (Faculty, Staff, and

Students) at Wake Forest University. The two programs

collaborate to share facilitators and interesting articles

and readings. Both CORE and Carpe Deacon will provide

excellent development opportunities for this campus.

performance management

campus life partnership - carpe deacon

After the Genome: A Conference on the Language of our Biotechnological Future

HerStories: Breast Cancer Narratives and Counter-Narratives. An Interdisciplinary Symposium

AP Summer Institute

Board of Trustees

Diversity and Inclusion Symposium

Minority and International Forum: Mentoring and Coaching for Success in the Academic Environment

Poca Favilla, Gran Fiamma Seconda: A Commemoration of the Life and Work of Allen Mandelbaum

Self-Regulation Preconference for SPSP

The Conference for Entrepreneurial Librarians

WISE: Workshop on Intercultural Skill Enhancement

HIGHLIGHTS OF EVENTS RUNNING THROUGH THE PDC

PDC CAMPUS RESOURCE FOR CONFERENCES, SPECIAL EVENTS, AND WORKSHOPSThe PDC software continues to support departments and offices across campus, which consists of assistance with

conferences and special events on campus, off campus, and out of state. The ease of using credit cards to register for

conferences and events benefit both the participants and organizers, while supporting sustainability by eliminating

paper invoicing, providing immediate and automatic confirmations emails and follow up event reminders.

“We used the PDC for our WISE Conference held in January 2013 and found them very helpful and easy to work with. Using the PDC made getting the word out about the conference very seamless and looked professional. It also made my life much easier for handling registrations and receiving payments.” - Nancy Metcalf, Center for International Studies

Over 50 offices and departments across campus ran 1189

events through the online registration system during the

2012-2013 year.

The Newsletter listserv grew to over 8500 enrollees

increasing marketing, visibility, and strategy for

matching events with participants. The PDC’s social

media added, leadership video clips, books, quotes, and

class/workshop resources.

The software underwent a year of improvements and

updates. A new user friendly coupon code feature that

allows conference and workshop organizers to assign

discounts codes to conference speakers, partners, and

hosts. The additional functionally gives organizers more

control over their events without relying on the PDC

staff for support. Registration confirmations are now

personalized with customized event information. Several

programming additions over the past year trimmed the

custom conference registration turnaround time by 50%.

accomplishments

1 0 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 1 1

• Assess and design the website to become a campus resource for leadership development, through multiple

avenues, including video clips, recommended books, assessments, blogs and articles.

• Provide a hub through the PDC for campus-wide holistic well-being programs and offerings to build campus

awareness.

goals 2013-2014

HIGHLIGHTS / ACCOMPLISHMENTS / CONFERENCE PRESENTATIONS

In September, Andrea Ellis and John Champlin traveled

with other members of the Wake Forest University

Human Resources to Boston, Massachusetts for the

2012 College and University Professional Association for

Human Resources (CUPA-HR) National Conference. The

theme for the event, “Revolutionary Action,” encouraged

attendees to think differently and be innovative.

Andrea and John presented on the CORE program

during a concurrent session entitled “Cultivating

Your Organization to Realize Excellence.” Conference

attendees flocked to their presentation, filling all of

the available seats and leaving only standing-room

available. Eager, excited participants peppered the

presenters with questions regarding the logistics of how

to build a competency-based program and broader

concerns regarding incorporating the University

mission. Attendees rated the session highly, with one

person stating that it was “the best session of the

conference.” As a result, Professional and Organizational

Development Conference attendees increased and

the network of professionals in Organizational

Development grew.

Melissa Clodfelter and Shayla Herndon-Edmonds

will be presenting at the 2013 CUPA-HR National

Conference in Las Vegas, Nevada.

cupa-hr

Case Western Reserve University

Colorado College

North Carolina Central University

North Carolina State University

South Piedmont Community College

Texas A&M University

University of Massachusetts – Lowell

University of North Carolina – Chapel Hill

University of Richmond

University of South Carolina

Virginia State University

Washington & Lee University

INSTITUTIONS IN ATTENDANCE

p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 1 31 2 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt

On February 10-12, Professional and Organizational

Development colleagues from higher education gathered

for the Third Annual Professional and Organizational

Development Conference at Wake Forest University. The

event offered an informal opportunity to bring together

professionals in this field to share best practices and to

gain insight from each other.

Sunday night’s kick-off featured a welcome reception and

dinner in the Autumn Room followed by a presentation

by the Professional Development Center Staff. Andrea

Ellis, Melissa Clodfelter, Tomma Guastaferro, and

John Champlin presented “The PDC Story” which

outlined the formation and growth of the Professional

Development Center at Wake Forest. Lessons learned and

growth strategies were shared before the conclusion of

the evening.

Monday morning, participants were welcomed by

Wake Forest’s University Provost Rogan Kersh and

Chief Human Resources Officer Carmen Canales. Both

individuals shared their thanks for those in attendance

and their appreciation of the efforts given to develop

faculty and staff. Provost Kersh introduced the topic

of Health and Well-Being. Conversation continued

in a roundtable format as attendees discussed how

they were incorporating health and wellness into their

developmental offerings.

• Shirley Mosely and Mitzi Vazquez-Long of Case Western Reserve University led the second session of the day by outlining their coaching philosophy.

• Texas A&M University’s Anne Mayer presented about the Leadership Institute at Texas A&M.

• Mike Comer, a Consultant at The Hayes Group International, led attendees in developing strategies for strategic planning, building mission statements, and leading brain storming sessions.

• Linda Smith, a PDC partner offered her insights into developing meaningful metrics for professional development.

Several other topics were discussed by the group

including performance management, assessments, and

governance groups.

the third annual professional and organizational development conference

“I wanted a booster shot of energy from attending this conference and, I’m glad to report, I got that plus a whole lot more! Thanks, all, for your generous sharing of ideas. A special

thanks to the Wake Forest team for being such gracious hosts.” - Anne Mayer, Texas A&M University

“…My head is still spinning with all the new ideas, different concepts and ways to take programs to the next level that were discussed during our time together. It was so great to meet everyone and hear about the things you’re all doing. Thanks also to our Wake Forest

hosts…it was a fabulous event, and much appreciated.” - Kathy Bryant, University of North Carolina – Chapel Hill

“I gained so much from interacting with all of you that my supervisor this morning told me that I couldn’t seem to stop talking (in a good way) about my experience at the conference. My thanks to each of you for bringing such value to each of the sessions and to the

discussion overall.” - Valerie Wallen, University of Richmond

The PDC would like to recognize our community experts for their contribution by teaching and facilitating classes.

COMMUNITY PARTNERS

Jessie L. Alonzo

Jason Anderson

Bill Blackburn

Kay Calzolari

Michael D. Comer, D.M.

Chris Gambill, Ph.D.

Bryan Hatcher

Mark Holmes

Monica Rivers , Ph.D.

Mark Rodgman

Linda S. Smith, SPHR

Margaret M. Wilson

The Coupon Corner, for Winston-Salem Journal

Wells Fargo

Spirited Development Inc.

Visit Winston-Salem

The Hayes Group International

Congregational Health Services, WF Baptist Medical Center

CareNet

AAA of the Carolinas

Professional Coaching & Leadership Development

Mark Rodgman and Associates

Splash Performance

Wells Fargo at Work

CAMPUS CONTRIBUTORS & CONNECTIONSThe PDC would like to thank our campus experts for their contribution by teaching and facilitating classes.

Jennifer Abbinett

Tim Auman

Tara Brown

Carmen Canales

Angela Culler.

Gretchen Edwards

Beth Fay

Lesia Finney

Shayla Herndon-Edmonds

Dr. Sam Gladding

Ashley Jones

Melanie LeMay

Christy Lennon

Barbara Macri

Dr. Angela Mazaris

Lisa Myers

Dr. Allison McWilliams

Dr. Dee Oseroff-Varnell

Dr. James Raper

Jennifer Richwine

Nicole Rodriguez-Pastor

Dr. Mark Welker

Amy Willard

Gary Willis

Human Resources

Chaplain’s Office

School of Business

Human Resources

Human Resources

University Advancement

Human Resources

University Police

Human Resources and Office of Diversity & Inclusion

Counseling Center

Residence Life & Housing

LGBTQ Center

Human Resources

Human Resources

LGBTQ Center

Financial Aid

Office of Personal and Career Development

Department of Communications

Counseling Center

University Advancement

Residence Life & Housing

Department of Chemistry

Office of Personal and Career Development

Human Resources

p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt | 1 51 4 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt

SUMMER SERIES

RUN, FOREST, RUN AND WALK FOREST

The Summer Series, a set of classes offered only during the summer months and developed around a theme, was in

response to high gas prices, high unemployment, and a slowing down of the local economy this year. Investing in

our state, local communities, and buying local was emphasized for having fun within a budget while promoting a

prosperous and sustainable economy.

Whether you are planning a vacation, stay-cation, or simply looking for ways to make the most of your time away

from work, this PDC series will provide fresh ideas for summer fun... and save you some money.

In Fall 2012 the Professional

Development Center organized

a faculty and staff weekly run/

walk. Dedicated participants

were rewarded at the end of the

semester with prizes. The run/

walk was brought back spring

semester due to the growing

numbers of participants.

series components

• Smart-cations, by Kay Calzolari of Visit Winston-Salem and Mark Holmes of AAA of the Carolinas offered

suggestions and ideas for some unfamiliar and less common local fun stay-cations and how to save money all

over the Carolinas and beyond.

• Summer Couponing, by Jessie Alonzo a strategic couponist and weekly columnist, The Coupon Corner, for the

Winston-Salem Journal – lead an interactive discussion on how strategic couponing saves up to 80% off or more

on your summer items!

• Great Vacations and Stay-cations, by John Champlin of the PDC educated participants on how to save vacation

time and money by using the power of technology.

STATISTICS & DATAOur goals for the next fiscal year is a mix of innovative and perfecting what we already have in place.

IMPLEMENTATION

• Wellbeing Initiative: Wellbeing will become a signature area of focus for the University. The PDC will focus

on creating a strong partnership with the director to help market these new opportunities. A new wellbeing

heading of the “Services Offered” section of the PDC website will be created, as will a wealth of classes on the

physical, emotional, spiritual, financial and occupational facets of wellbeing.

RAINMAKING AND COLLABORATION

• More collaboration between Recruitment and

Organizational Development team members

• Create a better awareness of servicesn CORE – focus on attracting managers into

general CORE classesn Build reputation and reach as it relates to

facultyn Faculty Recruitment – establish partnership

with Office of the Provost and Dean of the

College

• Diversity Recruitmentn Diversity Recruitment – increase awareness

and have a D&I focus through education and

partnership with diversity professionals across

campus

• Campus Life and OPCDn Pursue partnership with Penny Rue and her

team to ensure greater collaboration with

students and the department of Campus Life.

Focus on better support and collaboration

with one another and avoid the duplicative

programming.

RESEARCH

• Online Learning

• Job Training Program that may feed into

WakeTemps

• Applicant tracking and onboarding software

IMPROVEMENT

• Performance Management

• Social Media

• Revamp websites n Recruitmentn PDC

2013-2014: GOALS AND VISIONSince its inception, the PDC has filled 53,077 seats with faculty, staff, students, and community members; held 5,497

classes and events; and marketed 152 conferences.

classes offered

2009

157

6

1

109

85

13

25

86

19

0

173

674

2008

3

0

0

4

15

6

10

5

3

0

29

75

2010

292

24

9

84

95

51

21

271

32

42

190

1,111

2011

530

35

39

98

60

28

25

117

50

2

227

1,211

2012

371

60

45

109

62

47

46

151

89

42

215

1,237

2013

364

27

42

91

116

12

48

168

67

2

252

1,189

TOTAL

1,717

152

136

495

433

157

175

798

260

88

1,086

5,497

TYPES OF EVENTS OFFERED

Academic

Conferences/Workshops

Diversity

Finance/Legal

Health/Wellness

Leadership/Management*

Personal

Professional

Special Interest

Team Building

Technical

total

* Numbers increased due to counting all classes/events running through the PDC that were not previously counted such as Ernst & Young student Academic, Board of Trustees events.

1 6 | p d c 2 0 1 2 - 2 0 1 3 a n n ua l r e p o rt

seats filled

14,000

12,000

10,000

8,000

6,000

4,000

2,000

0

TOTAL: 53,077

FY ‘09

5,561

FY ‘10

11,805 11,591

FY ‘11

11,341

FY ‘12

12,418

FY ‘13FY ‘08

361

311 Reynolda Hall

P.O. Box 7150

Wake Forest University

Winston-Salem NC, 27106

pdc.wfu.edu

annual report2012-2013

PROFESSIONAL DEVELOPMENT CENTER