WFD

© Enventure. Used with permission.

Improving the Performance of Waste Diversion Schemes: A Good Practice Guide to Monitoring and Evaluation

Annex 1Library of Survey Questions

Improving the Performance of Waste Diversion Schemes: A Good Practice Guide for Local Authorities 158

Annex 1: Library of Survey QuestionsThis annex contains a series of questions that have been used in previous surveys and shown to provide useful information. You should aim to use these questions if they are appropriate to your survey rather than inventing new ones that may or may not work.

IntroductionQuestions on the following subjects are included in this annex:

1. Understanding household behaviour page 1592. Committed recycler page 1593. Awareness page 1604. Containers page 1625. Behaviour page 1636. Getting improvements page 1687. Satisfaction page 1688. Attitudes page 1719. Promotional activities page 17410. Questions to ask at recycling sites/HWRCspage 17411. Waste minimisation general page 18412. Washable nappies page 18513. Home composting page 18914. Socio-demographic questions page 193

Where square brackets appear, you should replace the wording with something relevant for your local authority.

Be aware that some of these questions will work more effectively in a self-completion questionnaire.Where this is the case it is mentioned before the relevant question.


Annex 1: Library of Survey Questions

1. Understanding household behaviourThese questions can also be used to determine who would be the best person in the household to take part in the survey as well as gaining an understanding of how households organise themselves.

Who is responsible for sorting / putting out the recycling? SELECT ONLY ONE. DON’T READ OUT.

Male adult 1Female adult 2Child 3Joint responsibility 4Other (please specify) 5

Who is responsible for sorting / putting out the rubbish? SELECT ONLY ONE. DON’T READ OUT.

Male adult 1Female adult 2Child 3Joint responsibility 4Other (please specify) 5

2. Committed recyclerThese questions should be asked to set a measure for the proportion of committed recyclers in an area. This is a very useful measure of change as a result of new infrastructure or awareness campaigns. It is compulsory under certain circumstances if you received funding from WRAP.

Thinking about recycling household waste, which of these statements best describes how important recycling is to you personally? SELECT ONLY ONE.

Very important 1Quite important 2Not very important 3Not at all important 4Don’t know DO NOT PROMPT 5 Which of these statements best describes your



attitude to recycling? SELECT ONLY ONE. READ OUT

I recycle even if it requires additional effort 1I recycle if it does not require additional effort 2I do not recycle 3Don’t know DO NOT PROMPT 4

Which of these state best describes how much you recycle? SELECT ONLY ONE. READ OUT.

I recycle everything that can be recycled 1I recycle a lot but not everything that can be recycled 2I recycle sometimes 3I do not recycle 4Don’t know DO NOT PROMPT 5

3. Awareness

Were you aware, before today, that there is a collection service that comes round and picks up recycling from outside your home? Yes 1No 2

Were you aware, before today, of the waste recycling centre or “the tip” available near you? Yes 1No 2



So far as you know which of these recycling services are provided in your area?READ OUT. TICK AS MANY AS APPLY.Collection from your home of one material only 1Collection from your home of more than one material 2Recycling facilities at flats 3Public recycling centre, for example at supermarkets 4Recycling facilities at the household waste site (‘tip’) 5

None of these 6Don’t know DO NOT PROMPT 7

How did you find out about the collection from outside your house? DO NOT READ OUT. TICK AS MANY AS APPLY.Council supplied literature 1Received a [container] 2Side of vehicles 3Local press 4Radio 5 Television 6Other specify..................................................... 7

The next three questions work best in self-completion surveys.

How would you rate your knowledge of how to recycle on a scale of 1 to 5 where 5 is ‘know a lot’ and 1 is ‘know nothing’? CIRCLE ONE.

1 2 3 4 5

How would you rate your knowledge of what happens to items sent for recycling on a scale of 1 to 5 where 5 is ‘know a lot’ and 1 is ‘know nothing’? CIRCLE ONE.



1 2 3 4 5How would you rate your knowledge of the range of recycled products available to buy on a scale of 1 to 5 where 5 is ‘know a lot’ and 1 is ‘know nothing’?. CIRCLE ONE.

1 2 3 4 5

4. Containers

Do you have a [colour and container] for [material]? Yes 1No 2Don’t know 3

Why don’t you have a container for your recyclables? SELECT ONLY ONE. DO NOT PROMPT.

Didn’t want one/opted out 1Container was stolen/lost 2Container was destroyed 3Council hasn’t provided one 4Can’t use it – mobility problems 5 Nowhere to put it 6Don’t have enough material to put in it 7Can’t use it – other reasons 8Can’t be bothered to use it 9Don’t want one – other reasons 10 Other 11

Do you think that your recycling container is…? READ OUT, SELECT ONLY ONE

Too big 1Too small 2About right 3Don’t know 4



Ask the next question if the previous response is container “too big”.

Does this affect your use of the scheme? SELECT ONLY ONE

Yes 1No 2Might do in the future 3

Ask the next question if the previous response is “Yes”.

In what way? DO NOT PROMPT, SELECT ONLY ONE – THE MAIN RESPONSE

Don’t put the box out as often as I could 1Can’t carry the box 2Nowhere / not enough room to keep the box 3Don’t need to put it out every collection 4Other 5

5. BehaviourAsk this question to lapsed recyclers.

How long did you use the service for before giving up? SELECT ONLY ONE Less than three months 1Between three months and six months 2Between six months and one year 3Between one and two years 4Between two and three years 5More than three years 6



Ask this question of non-recyclers.

Why don’t you recycle? SELECT ALL THAT APPLY Not aware of collection from my house in my area 1

It’s not convenient enough to recycle 2Not interested / can’t be bothered 3Don’t have enough time / too much hassle 4Don’t have enough storage space 5Don’t produce enough recyclable material 6Don’t know what / how to recycle 7Not fit / well enough to manage 8I always forget to put out my recyclables 9I don’t know when to put out my recyclables 10My box is never emptied / recyclables are never taken when I do put them out 11

It’s more expensive 12Don’t believe in the environmental benefits 13No benefit to me 14Other specify ................................................... 15Local recycling collections service is poor 16

Ask if local recycling collections service is poor.

In what way is the recycling collection service poor? DO NOT PROMPT, SELECT ALL THAT APPLY Seen crews throwing recyclables away 1Crews kick boxes around / leave a mess 2Some of my recyclables have not been collected 3They don’t always collect on the day that they should 4Other specify .................................................. 5

Which of these services do you use? READ OUT,



SELECT ONE ANSWER FOR EACH SERVICE USED

SERVICE HOW OFTEN

Recycling collection service from outside your house

Weekly 1Every 2 weeks 2Monthly 3Occasionally 4

Recycling banks


Household Waste Recycling Centres (“The Tip”)

Weekly 9Every 2 weeks 10

Monthly 11Occasionally 12

Charities



Which of the following have you carried out in the past month? READ OUT, SELECT ALL THAT APPLY

Recycling paper at work 1Recycling newspapers / magazines outside work 2Recycling glass (bottles / jars) 3Recycling cans 4Recycling plastics 5Re-using carrier bags 6Using a ‘bag for life’ 7Composting 8None of the above 9



What do you usually do when your refuse bin is overflowing? DO NOT PROMPT, SELECT ONLY ONE

Put extra waste at the side of the bin 1Save it for next collection 2Take it to the household waste site or “the tip” 3Try to squash it in the bin 4Try to recycle more 5Try to compost more 6Put it in a neighbour’s bin 7My refuse bin never overflows 8Other specify .................................................. 9

What do you usually do when your recycling container is overflowing? DO NOT PROMPT, SELECT ONLY ONE

Put extra waste at the side of the container 1Put it in the container for next collection 2Take it to the household waste site or “the tip” 3Try to squash it in the container 4Take it to a recycling bank (e.g. bottle bank at supermarket) 5Put it in the refuse bin 6Put it in a neighbour’s bin 7My recycling container never overflows 8Other specify .................................................. 9

Do you use the garden waste collection service? READ OUT, SELECT ONLY ONE

Yes 1No 2Not on the service 3

Which materials do you recycle and where?

Glass (bottles

Food and Paper Plastic Textile

s Card Bulky waste Other



and jars)

drinks cans

Collection from outside my house 1 2 3 4 5 6 7 8Bring sites (e.g. supermarket bottle banks)

1 2 3 4 5 6 7

Household Waste Recycling Centres (i.e. “the tip”)

1 2 3 4 5 6 7 8

Charities 1 2 3 4 5 6 7 8

Ask if doesn’t use CA sites / not aware of their location

Why don’t you use the household recycling centres / CA sites / tips? DO NOT PROMPT, SELECT ALL THAT APPLY

Can’t get there (no transport) 1Use the bulky rubbish service instead 2Use the other doorstep services instead 3Don’t produce anything that needs to go there 4The recycling facilities are not very good 5Staff are unhelpful 6The centres are too dirty / unpleasant 7The centres are all too far away 8Other specify .................................................. 9



6. Getting improvements Ask if non recycler

What, if anything, would persuade you to start recycling? DO NOT PROMPT, SELECT ALL THAT APPLY

A better local collection service 1Better / new recycling facilities at household waste and recycling centre (“tip”) 2More frequent collections 3Collection of a wider range of materials 4Better / more information about the service 5Better / more information about the benefits of recycling 6More information about what happens to recycled materials 7Incentive to recycle (e.g. money off council tax) 8Charges for not recycling 9Help with recycling 10Nothing 11Don’t know DO NOT READ OUT 12Other specify ................................................... 13

7. Satisfaction

Thinking about the people who collect your recycling, are they…? READ OUT, SELECT ONLY ONE

Polite and courteous 1Rude 2Satisfactory in dealing with you 3Don’t know / never met them 4

How polite are the refuse collection crew…?



READ OUT, SELECT ONLY ONE

Polite and courteous 1Rude 2Satisfactory in dealing with you 3Don’t know / never met them 4

After the collection, how often is your recycling box / bin put back in the same place as you left it? DO NOT PROMPT, SELECT ONLY ONE

Always 1Most of the time 2Only sometimes 3Never 4

How often is your recyclable waste collected on the correct day?Always 1Most of the time 2Only sometimes 3Never 4

How often is the area around your house left clean and tidy after a recycling collection? DO NOT PROMPT, SELECT ONLY ONE

Always 1Most of the time 2Only sometimes 3Never 4



The next set of questions work best in a self-completion survey. For the next set of statements please indicate how satisfied or dissatisfied you are with the following aspects of the service, where 1 is very satisfied, 2 is quite satisfied, 3 is not very satisfied and 4 is not satisfied at all.

The container provided for your household. SELECT ONLY ONE

1 2 3 4The place you are required to leave your waste for collection. SELECT ONLY ONE

1 2 3 4The reliability of the refuse collection. SELECT ONLY ONE

1 2 3 4The level of street cleanliness / tidiness following the waste collection. SELECT ONLY ONE

1 2 3 4The collection of bulky household waste. SELECT ONLY ONE

1 2 3 4The refuse collection. SELECT ONLY ONE

1 2 3 4The collection accessibility of recycling. SELECT ONLY ONE

1 2 3 4The range of recyclables you are able to deposit at recycling facilities. SELECT ONLY ONE

1 2 3 4The cleanliness and servicing of the site. SELECT ONLY ONE

1 2 3 4The provision of recycling facilities. SELECT ONLY ONE

1 2 3 4The standard of your garden waste collection service. SELECT ONLY ONE

1 2 3 4



8. Attitudes

Thinking about how convenient it is for you personally to recycle your household waste, would you say it is…? DO NOT PROMPT, SELECT ONLY ONE

Very convenient 1Fairly convenient 2Not very convenient 3Not at all convenient 4Don’t know DO NOT READ OUT 5

Which of the following, if any, motivate you to recycle?SELECT ALL THAT APPLY

Reduces amount of rubbish disposal (landfill / incineration) 1

Saves space in my waste bin / in my home 2Good for environment / saves resources 3It’s the right thing to do 4Reduces pollution 5Good for the economy 6Good for future generation / children 7Feel guilty if don’t / better if I do 8Because it’s easy / no extra effort 9Don’t know DO NOT READ OUT 10Other specify ................................................... 11



You may wish to ask this if you are considering introducing an alternate weekly collection.

In some parts of the UK, refuse is collected one week and recycling the next. This means your rubbish is collected every other week. How happy would you be for this system to be introduced here? READ OUT, SELECT ONLY ONE

Very happy 1Quite happy 2Not very happy 3Not happy at all 4Don’t know DO NOT READ OUT 5

You may wish to ask this if you already operate an alternate weekly collection

How happy are you with the collection of your rubbish / recycling every two weeks? READ OUT, SELECT ONLY ONE

Very happy 1Quite happy 2Not very happy 3Not happy at all 4Don’t know DO NOT READ OUT 5

What is it about the fortnightly collections of rubbish / recycling that you do not like? DO NOT PROMPT, SELECT ALL THAT APPLY

Hygiene issues 1Don’t like rubbish having to stay for a fortnight 2Can’t remember which week collections fall 3Have too much refuse by the end of the fortnight 4Have too much recycling for the containers by the end of the fortnight 5Worried about vermin / pests 6Don’t like smells 7Other 8How often do you think the following should be



collected?

Container HOW OFTEN

[colour container] for refuse

Weekly 1Every 2 weeks 2Monthly 3Other 4

[colour container] for dry recycling material


[colour container] for garden waste





9. Promotional activities

How would you like us to provide information on the recycling scheme? DO NOT PROMPT, SELECT ALL THAT APPLY

Radio features 1Newspaper features 2Leaflets 3Telephone information line 4Website 5Posters 6Radio advertisements 7Newspaper advertisements 8Television 9Face-to-face visit 10Billboards 11Meetings 12Don’t care 13Other specify ................................................... 14

Have you seen or heard any promotional material locally about recycling in the last 12 months?Yes 1No 2

How informative and relevant was the promotional material that you saw / heard? READ OUT, SELECT ONLY ONE

Very informative 1Fairly informative 2Fairly uninformative 3Very uninformative 4Don’t know DO NOT READ OUT 5

Where did you see / hear about recycling READ OUT, SELECT ALL THAT APPLY



Local newspaper advert specify ...................... 1Local newspaper article 2National newspaper advert 3National newspaper article 4Television advert 5Billboard 6Poster on bus / other public transport 7Poster – other location 8At an event specify ......................................... 9Local radio advert 10National radio advert 11Interview on local radio 12Leaflet 13Promotional item e.g. bookmark, fridge magnet 14Someone called to the door 15Local roadshow 16Heard about recycling campaign from friends / family 17

An information pack was put through my door 18Don’t know DO NOT READ OUT 19Other specify ................................................... 20

SHOW SPECIFIC EXAMPLES OF PROMOTIONAL ADVERTISING / MATERIAL DISTRIBUTED – Have you seen any of these adverts?Yes 1No 2

Where did you see it / them? READ OUT, SELECT ALL THAT APPLY

Television 1



National newspaper 2Local newspaper 3Poster 4Local supermarket 5Leaflet / letter delivered to your home 6Other specify .................................................. 7Don’t know DO NOT READ OUT 8

To what extent do you agree or disagree with each of the following statements about the advertising? READ OUT, SELECT ONLY ONE RESPONSE FOR EACH STATEMENT

Agree strongly

Agree slightly

Disagree slightly

Disagree strongly

I learned something from it 1 2 3 4

It was interesting 1 2 3 4

Made me think about recycling 1 2 3 4

I enjoyed it 1 2 3 4

I recycled more after seeing it 1 2 3 4

If you had a question that you wanted answering about the services the council provides for recycling and rubbish, what would you do? DO NOT PROMPT, SELECT ALL THAT APPLY

Ask friends / family / neighbours 1



Ask the people who pick up the bin 2Ask my local Councillor 3Look on the Internet 4Look at the leaflet provided / sticker / calendar / promotional items 5Ring the help line / call centre 6Contact the council by phone / email 7Contact the council in writing 8Nothing 9Other specify .................................................. 10Don’t know DO NOT READ OUT 11

10. Questions to ask at recycling sites/HWRCs

How often would you use the local household recycling centre / CA site / “tip”, on average, in the summer? READ OUT, SELECT ONLY ONE

More than once a week 1About twice a month 2About once a month 3Less often than monthly 4

How often do you use this facility, on average, in the winter? READ OUT, SELECT ONLY ONE

More than once a week 1About twice a month 2About once a month 3Less often than monthly 4

Is the waste you have brought to the site from your own home or from somewhere else? READ OUT, SELECT ONLY ONE

Own home 1Relative’s house 2Friend’s house 3Work / business premises 4



Somewhere else specify ................................. 5

Did you make a special trip to come here or were you travelling to or from somewhere else?Special trip 1Travelling to / from shops 2Travelling to / from friends / family 3Travelling to / from school / college 4Travelling to / from work 5Travelling to / from other place specify .......... 6

How far is this site from your home?Less than one mile 11-2 miles 23-5 miles 36-10 miles 4More than 10 miles 5

How do you usually bring your waste here? DO NOT PROMPT, SELECT ONLY ONE

Own car 1Hire car 2Work car 3Own van 4Hire van 5Work van 6



Walk 7Cycle 8Share lift with car owner 9Other specify .................................................. 10



a) What materials do you most often bring here? And

b) Of the materials that you bring most often, which do you separate and put into containers for recycling that are provided?

READ OUT, SELECT ALL THAT APPLY

Material Column (a) most frequently taken

Column (b) materials that are separated

Asbestos 1 1Batteries (household) 2 2Batteries (car) 3 3Books 4 4Cans and tins 5 5Cardboard 6 6Decorating waste 7 7Electrical items 8 8Engine oil 9 9Fridges / freezers 10 10Garden waste 11 11Gas canisters 12 12Glass bottles and jars 13 13Paper 14 14Plastic bottles 15 15Soil and building rubble 16 16

Scrap metal 17 17Shoes 18 18Textiles 19 19Wood (incl. furniture) 20 20



If you do not use the recycling containers, and put some of your waste in the general waste skips, why is that? DO NOT PROMPT, SELECT ALL THAT APPLY

Cannot be bothered to separate my rubbish 1Cannot be bothered to use the recycling containers 2Could not find the recycling containers 3Recycling containers tend to be full 4Did not know there were any recycling containers 5No recycling container for the material I wanted to recycle specify ............................... 6Other specify .................................................. 7

Have you spoken to a member of staff today?Yes 1No 2

If response to previous question was “Yes”.

Why did you need to speak to a member of staff? DO NOT PROMPT, SELECT ALL THAT APPLY

To ask for assistance to lift a heavy object 1To ask for assistance using the skips e.g. could not reach to the height of the skip 2To ask where to put certain materials specify 3To make a complaint 4To make a general enquiry e.g. what time does the site open until? 5Other specify .................................................. 6

Thinking about the level of customer service that you received, were the staff easily identifiable?Yes 1No 2



Was the member of staff polite?Yes 1No 2

Could they answer your query satisfactorily?Yes 1No 2

What further improvements to the site would be most beneficial to you? DO NOT PROMPT, SELECT ALL THAT APPLY

Site closer to home 1Earlier opening hours 2Later opening hours 3Greater capacity of bins 4Wider range of recycling facilities 5Improvements to accessibility 6Better traffic flow through the site 7Better signage for information at recycling points 8Staff more helpful 9Staff more informative 10Staff more friendly 11Other specify .................................................. 12



How satisfied or dissatisfied are you with each of the following elements of the service? READ OUT, SELECT ONLY ONE RESPONSE FOR EACH STATEMENT

Very satisfied

Quite Satisfied

Not very satisfied

Not at all satisfied

The opening hours of the site 1 2 3 4

Site maps / direction signs showing where bins / areas for different materials are located

1 2 3 4

Clarity of signs on individual containers 1 2 3 4

Ease of access to containers once on site 1 2 3 4

The range of materials that can be recycled 1 2 3 4

Instruction on where to park and unload 1 2 3 4

Directional signing to site on approach roads to site 1 2 3 4

Ease of entering the site from the road 1 2 3 4

Ease of leaving the site onto the road 1 2 3 4

Having enough space in the containers 1 2 3 4

The layout in terms of where the containers are located 1 2 3 4

Site appearance and tidiness 1 2 3 4



If you have ever applied for a permit, how would you rate this service?

1 2 3 4

What was the main reason you used the site, last time you visited it? DO NOT PROMPT, SELECT ONLY ONE

I didn’t want to wait for the refuse collection 1My rubbish is too bulky for my normal refuse collection 2There is too much waste for the [fortnightly] collection 3The council missed my refuse collection this week 4I like to bring my waste to be recycled / composted 5The council would charge to take this sort of waste away 6The council do not collect this sort of waste 7I forgot to put the sack / bin out for the refuse collection this week 8The council missed my recycling collection 9Other specify .................................................. 10

11. Waste minimisation general

When out shopping, do you do any of the following? READ OUT, SELECT ALL THAT APPLY.

Use cloth shopping bags 1Use re-usable plastic shopping bags 2Use cardboard boxes for carrying shopping 3Actively seek to buy goods with high recycled content 4Choose goods with recyclable packaging 5Buy goods with the smallest amount of packaging possible 6Avoid buying excess of anything, particularly perishable goods 7Other specify .................................................. 8

Do you compost at home?



Yes 1No 2

Who do you think should be responsible for helping to reduce the amount of rubbish produced? READ OUT, SELECT ALL THAT APPLY

Individuals 1Councils 2Manufacturers of products 3Shops 4Don’t know DO NOT READ OUT 5Other specify .................................................. 6

12. Washable nappies

Do you have or do you know of families with children under 3 years old?Yes 1No 2

Ask if do have or know of families with children under 3 years

Do they / you use real washable nappies rather than disposablesYes 1No 2

Which of these groups do you fall into? SELECT ONLY ONE

Parent-to-be 1New parent 2Parent 3None of the above 4



In this survey, we will be talking about ‘real’ nappies, which you might also know as ‘non-disposable’, ‘terry’, ‘cloth’, or‘re-usable’ nappies. Which word do you use to refer to real nappies? SELECT ALL THAT APPLY

Real 1Non-disposable 2Terry 3Cloth 4Re-usable 5None of the above 6Don’t know DO NOT READ OUT 7

Thinking about the type of nappies you (plan to) use, i.e. disposable or ‘real’, which of the statements on the card best describes you? READ OUT, SELECT ONLY ONE

I only (plan to) use disposable nappies 1I mostly (plan to) use disposable nappies but sometimes use real 2I (plan to) use disposable and real about the same amount 3I mostly (plan to) use real nappies but sometimes use disposable 4I only (plan to) use real nappies 5



Who out of the following, if any, persuaded you to use real nappies? READ OUT, SELECT ALL THAT APPLY

Other parents 1Midwives 2GPs 3Pre- and post-natal clinic staff 4Healthcare visitors 5Maternity ward staff 6Childcare staff 7Voluntary organisations (e.g. NCT) 8Internet sources 9Magazines 10Other specify .................................................. 11

Ask if use both types of nappies

You said you (plan to) use both types of nappies. For each of the following situations, could you please tell me which type of nappy you would be most likely to use?

Disposable Real Don’t

knowAt home – during the day 1 2 3At home – at night 1 2 3Short trips, i.e. shopping 1 2 3At childcare 1 2 3Visits to family 1 2 3Visits to friends 1 2 3Long journeys 1 2 3Holidays 1 2 3



Who would you trust to advise you on real nappies? READ OUT, SELECT ALL THAT APPLY

Other parents 1Midwives 2GPs 3Pre- and post-natal clinic staff 4Healthcare visitors 5Maternity ward staff 6Childcare staff 7Voluntary organisations (e.g. NCT) 8Internet sources 9Magazines 10Other specify .................................................. 11

Which of these things, if any, would encourage you to use real nappies (more)? READ OUT, SELECT ALL THAT APPLY

Knowing other parents who use them 1Information on where to get them 2Information on the cost 3Information about the effect of disposables on the environment 4Help / lessons learning how to use them 5Help with purchasing 6Advice on number should buy 7Vouchers or discounts to help with purchasing 8Free samples 9Free starter pack 10Laundry service for nappies 11Reassurances regarding hygiene 12None of the above 13

Are you a member of a parent & baby or a mother & toddler group? IF YES, Who organises it? READ OUT, SELECT ONLY ONE



No 1Informal network of parents 2Local church 3Local nursery 4Council run 5Other specify .................................................. 6

13. Home composting

Has your household composted any of its waste at home over the last 12 months?Yes 1No 2

What sort of container, if any, do you use for home composting? READ OUT, SELECT ALL THAT APPLY

Compost bin from a council promotion 1Loose compost heap 2Home made compost bin 3Compost bin bought privately 4Green cone / digester 5Wormery 6Leafmoulder 7Other specify .................................................. 8

In total, how many compost bins or heaps do you have in your garden?

Number of bins

Number of heaps

How long have you been home composting? READ OUT, SELECT ONLY ONE

Less than one year 1



Between 1 and 2 years 2Between 2 and 3 years 3Between 3 and 5 years 45 years or more 5

What type of garden waste do you put in your home compost bin / heap? READ OUT, SELECT ALL THAT APPLY

Grass cuttings 1Fallen leaves 2Soft plant material from borders and vegetable patches 3Hedge clippings 4Woody garden waste 5Soil 6Weeds 7Other specify .................................................. 8None 9

What type of kitchen waste, if any, do you put in your home compost bin / heap? READ OUT, SELECT ONLY ONE

All food waste (including meats / fish / dairy) 1All food waste excluding cooked food 2Don’t home compost kitchen waste 3

Do you use any type of kitchen container to store and transfer kitchen waste to the compost bin / heap?Yes 1No 2



Apart from kitchen or garden waste, what other waste, if any, do you put in your compost bin(s) / heap(s)? READ OUT, SELECT ALL THAT APPLY

Paper 1Cardboard 2Pet bedding 3Other specify .................................................. 4No other types 5

How do you / will you use the compost that you produce? DO NOT PROMPT, SELECT ALL THAT APPLY

Apply to garden as a top dressing 1Mix into the soil as a soil improver 2Use as a potting compost 3General garden use 4Other specify .................................................. 5



Is there any particular reason why your household does not compost waste at home? DO NOT PROMPT, SELECT ALL THAT APPLY

It wasn’t very successful 1Do not have the time now 2Our garden is too small 3Do not generate enough material 3Prefer to buy compost 5It was too messy / smelly 6It attracted vermin / concerned about vermin 7Prefer to have a bonfire instead 8Have no need as council collects garden / kitchen waste separately for composting / recycling

9

Prefer to take it to the household waste recycling centre / tip 10

Don’t have any need for compost 11Poor / ill health / age 12Stopped gardening 13Don’t have a garden 14Poor bin design / difficult to use / difficult to get compost out 15

Worried about hygiene / children near it 16Other specify .................................................. 17



What might persuade you to begin home composting again? DO NOT PROMPT, SELECT ALL THAT APPLY

Advice on how to make compost 1It would only be worthwhile if I had a bigger garden 2Provision by local council of low cost composting bins 3Free home compost bin 4If council stopped special collections of garden waste for composting or recycling 5If there were no facilities at the household waste recycling centre / tip to collect garden waste separately

6

If the council stopped allowing it to be put in normal waste 7If I received a home visit and / or direct help with solving my composting problems 8Other specify .................................................. 9Nothing 10

14. Socio-demographic questions

What gender are you?Male 1Female 2

What is your age?18-24 125-44 245-64 365-74 475+ 5



What are your living arrangements – do you live as part of a couple?Married 1Cohabiting 2Single 3Separated 4Divorced 5Widowed 6



Use this question for England and Wales

What is your ethnic group?

White

British 1

Irish 2Any other White background 3

Mixed

White and Black Caribbean 4

White and Black African 5

White and Asian 6Any other Mixed background 7

Asian or Asian British

Indian 8

Pakistani 9

Bangladeshi 10

Any other Asian background 11

Black or Black British

Caribbean 12

African 13

Any other Black background 14

Chinese or other ethnic group

Chinese 15

Any other ethnic group 16

Not stated 17



Use this question for Scotland

What is your ethnic group?

White

White Scottish 1

Other White British 2

White Irish 3

Other White 4

Indian 5

Pakistani and other South Asian

Pakistani 6

Bangladeshi 7

Other (South) Asian 8

Chinese 9

Other ethnic group

Caribbean 10

African 11

Black Scottish and other Black 12

Any Mixed background 13

Other ethnic group 14

Not stated 15



Use this question for Northern Ireland

What is your ethnic group?White 1Irish Traveller 2Mixed 3Indian 4Pakistani 5Bangladeshi 6Other Asian 7Black Caribbean 8Black African 9Other Black 10Chinese 11Other ethnic group 12Not stated 13

Please describe the employment status of the person in your household with the highest income In full time employment 1In part-time employment 2Self-employed full time 3Self-employed part time 4Retired 5Student 6Looking after family / home 7Permanently sick / disabled 8Temporarily sick or injured 9Other please specify……………………………….. 10

Please describe the occupation of the person in your household with the highest income



Higher managerial and professional occupationsLarge employers and higher managerial occupationsHigher professional occupations

1

Lower managerial and professional occupations 2Intermediate occupations 3Small employers and own account workers 4Lower supervisory and technical occupations 5Semi-routine occupations 6Routine occupations 7Never worked and long-term unemployed 8

To help classify respondents, please see:http://www.statistics.gov.uk/statbase/Product.asp?vlnk=14012 for UK Standard Industrial Classification of Economic Activities 2003, to classify people to the industry they work in.http://www.statistics.gov.uk/methods_quality/ns_sec/soc2000.asp for Standard Occupational Classification 2000 to classify people’s jobs.http://www.statistics.gov.uk/nsbase/methods_quality/ns_sec/default.asp for a full description of National Statistics Socio-economic Classification (NS-SEC), which is an occupationally based classification with rules to provide coverage of the whole adult population.

http://www.statistics.gov.uk/nsbase/methods_quality/ns_sec/default.asp

http://www.statistics.gov.uk/methods_quality/ns_sec/soc2000.asp

http://www.statistics.gov.uk/statbase/Product.asp?vlnk=14012

WFD

Documents

important recycling

recycling household

recycling facilities

public recycling

recycling services

recycling siteshwrcspage

waste recycling centre

series of questions