Western Union

Western Union -- a fast, reliable and convenient way to send a money transfer.

PRESENTED TO SIR JAHANZEB YOUSAF TEAM MEMBERS QAISAR SARDAR KHOKHER REHMAN SHAHID 2541 2542

The Western Union Company (NYSE: WU) is a financial services and communications company based in the United States. Its North American headquarters are in Greenwood Village, Colorado, and its international marketing and commercial services headquarters are in Montvale, New Jersey. Until it discontinued the service, this company was the best known US company in the business of exchanging telegrams. Western Union has been operating for over 150 years. Today with just over 320,000 Agent locations worldwide in over 200 countries and territories, millions of people trust Western Union to send and receive money worldwide The Western Union Foundation has granted more than $40 million to over 1,500 non-governmental organizations in 70 countries around the world since 2001. Message of Western Union We take our responsibility to our consumers seriously. We invest in the communities where we do business and with the ultimate goal of sustainable economic stability. Western Union offers one of the easiest ways for families and friends to send money and stay connected almost anywhere in the world. It all comes down to the relationships weve established over many years. We take pride in being close to our consumers. Together with our Agents, we speak our consumers languages and live in our consumers' neighborhoods. And we share our consumers cultures. We are a significant part of each others lives.As a result, our Agents and employees are more like ambassadors. They are

Ambassadors of trust. Ambassadors of responsibility. And Ambassadors of hope.

They are the living, breathing manifestation of who we are as a company and everything we stand for: Together with our Foundation and our Agents, we strive to leverage our global reach, knowledge and leadership in diverse communities. This allows us to serve as a resource, advocate and trusted partner with our consumers, grassroots and community organizations, development agencies, and policy makers. We have a rich and consistent history of giving back in the communities where we live and work:

We have a passion for doing the right things for our people, consumers, and society We provide value through the jobs we create and the programs we support Our citizenship efforts help to amplify the impact of remittances, a powerful force for social good Our employees contribute their time, talents and resources to benefit local communities worldwide Last year, we gave millions to support disaster relief, education, and human services Our impact echoes across oceans, countries and cultures to enrich our global community

Western union foundation The Western Union Foundation furthers WU global values by contributing to the improvement of health, human services and education for those most in need. In just over five years, the Foundation has helped generate tens of millions of dollars for international non-profit organizations like the Red Cross and Americas Second Harvestproviding disaster relief, education and human service programs. Since its inception in December 2000, the Foundation has given more than $40 million USD to more than 1,525 charitable programs globally (as of 2006). WU help the Asia Foundation educate and empower migrant women in Jintang County, China. WU give homeless children in Mumbai, India, a new life through the Vatsalya Foundation. WU generated nearly $1.5 million to help survivors of Hurricane Katrina in the United States, and nearly $2 millionin immediate relief and for rebuildingto help the survivors of the 2004 tsunami. We also donated to the survivors of the earthquakes in Indonesia and Pakistan in 2005 and 2006. The Western Union Foundation is truly localregardless of city, country or even continent. The Western Union Our World, Our Family program Most recently, Western Union introduced the Western Union Our World, Our Family program. This $50 million, five-year commitment continues Western Union's historical giving program to create global economic opportunities which will help aspiring individuals and their families stay connected, overcome barriers, and realize their dreams. The funding is expected to consist of direct contribution and investment to support The Western Union Our World, Our Family program together with contributions to the Western Union Foundation and other company-supported initiatives.

Values WESTERN UNION does business each day with absolute integrity, honesty and passion, partnering as a team to meet their consumers needs. The values that matter most to employees shape the core values of Western Union. They are a part of the fabric of day-to-day work experience and demonstrate behaviors that foster a positive, inclusive and engaging company culture. Values define who they are and what they stand for as a company. Living these values is at the heart of all that they do, and is demonstrated every day in their interactions with consumers, colleagues and the global community. Integrity Does business each day with an absolute commitment to ethics, honesty and credibility. Their employees and Agents foster trust, so the consumers are confident that transactions are fast and reliable. Partnership Partnerships with employees, Agents and organizations that support business, are critical to success. These partnerships enable them to better understand the consumers in order to deliver services that meet or exceed the needs and the shareholders expectations. Opportunity WU develop their people through new opportunities and challenges; they recognize and reward high performers; they embrace diversity and varied perspectives; and respect the commitment with people make to their business, their families and society. Passion WU are passionate about their business, doing the right thing for their people and proud to enable consumers to achieve the dreams. They lead by example in giving back to the communities they serve and improving their world. Teamwork Employees work as one team, working together for one world in dynamic and inclusive work environment where employees share the desire to win.

History For more than 150 years, the familiar signs of Western Union have stood as a trusted symbol for connecting friends, family and businesses around the world. Known today as an innovator in financial services, The Western Union Company, together with its affiliates Orlandi Valuta and Vigo, has become an industry leader in global money transfer with over 320,000 Agent locations in more than 200 countries and territories. From the roots of our signature telegram business, we expanded and evolved our services in 1871 to offer electronic money transfer. Today, Western Union offers money order, money transfer, payment and prepaid services. While the telegram is a memory, we continue a long history of connecting people around the corner and around the globe with financial services that are fast, reliable and convenient.

Western Union was founded in 1851 as the New York and Mississippi Valley Printing Telegraph Company

The company changed its name to Western Union in 1856 to mark the consolidation of several telegraph lines in what was then the Western-most reaches of the American telegraph system

Western Union completed the first transcontinental telegraph line across North America in 1861

The first successful stock ticker was introduced by Western Union in 1869

Western Union introduced money transfer in 1871

Western Union was one of the original 11 stocks included in the first Dow Jones Average in 1884

In 1896, Western Union provided service to Europe, Northern Africa, North and South America, Australia and Asia

In 1914, Western Union introduced the first consumer charge card

In 1933, Western Union delivered the first singing telegram

Western Union pioneered the communications system in 1943

first

commercial

inter-city

microwave

The first commercial satellite in the U.S. was introduced by Western Union in 1974

In 1980, revenue from the money transfer service exceeded telegram service revenue for the first time in Western Union history

In 1993, Western Union introduced the first prepaid, disposable telephone card

Celebrating its 150-year anniversary in 2001, Western Union expanded to more than 100,000 Agent locations worldwide

In 2006, The Western Union Company handled 147 million consumer-toconsumer money transfers and 249 million consumer-to-business transactions

Leadership Leadership strives to meet their customers expectations. They remain competitively positioned in a fast-growing worldwide market. At Western Union, leadership takes more than the latest technology to quickly send money and connect millions worldwide. It takes a team of dedicated people who understand the evolving needs of consumers, while maintaining the integrity of their promise to provide convenience, trust and reliability. Company leaders continue to build upon their heritage and live their values as adapt their business to the needs of the marketplace. Management Team Management team executes strategies around the world to adapt the business to the needs of the marketplace and help millions of people live easier lives. Western Union management team makes key decisions, drives WU vision and leads employees worldwide. Board of Directors Board of directors believes that responsibility for the company and for the community is the anchor of how WU do business. Board Committees Western Union directors chair and serve on the Audit, Corporate Governance and Compensation and Benefits committees. Investor Relation Western union is market leader money Transfer Company. It is a public company. All details regarding current profitability, financial requirement and stock is published on the web and updated on the daily basis. All the financial reports are available on the web. Note: Printed material for students, employees and public is also available on website of western union.

Global Organization With more and more people leaving their homelands to make a living in other countries, the value of services increases immensely and Western Union committed more resources toward various regions. The Western Union Company, together with its affiliates Orlandi Valuta and Vigo, touches people around the world with 320,000 Agent locations in more than 200 countries and territories. WU is an integral part of the fabric of local communities everywhere. There has never been a greater demand for services. Hundreds of millions of people currently live outside of their home countries and use Western Union services to remain connected to their families and homelands. WU is committed to bringing their service to every corner of the world.

Careers Western Union provides leanings, competitive compensation and benefits, a flexible environment and a corporate culture for employee satisfaction that help in the business and professional growth of employees. And always look for the people who can help bring WU vision to life. The company began as a leader in telegraph communications, and has remained at the forefront of innovation for more than 150 years. Today, Western Union is a Fortune 500 company that continues to help consumers and businesses stay connected through money transfer and money order services, sending payments and providing prepaid services. In keeping with its core values, The Western Union Company is committed to a diverse work environment characterized by respect and dignity for people which is free from unlawful discrimination or harassment. Approximately 5,900 Western Union employees make this possible every day around the world. which lives and works in over 40 different global offices, speaking 75 languages or dialects. Benefits for Employees Western Union offers high-quality, comprehensive and competitive compensation and benefits packages. We believe our benefits package represents a solid investment in the lives of employees and Western Union. Ethics Western Union has an unwavering commitment to a culture of lawful and ethical conduct, which express in five corporate values. values capture the culture and unique strengths that help to build a strong and financially consistent company, and express the principles and ideals that guide everyday actions. WU commit to treating each other with dignity and respect at all times. Western Union aspires to maintain a work environment of mutual trust and respect, where everyone knows what is expected of them in their job. WU recognize and competitively reward employees for their performance based on merit, and provide open and constructive performance evaluations. All Western Union employees receive fair opportunity and are recruited, developed and advanced only on their qualifications, talents and achievements. We embrace our differences and value diversity and inclusion. WU have zero tolerance for any behavior based on stereotypes of race or ethnicity, gender, religion, sexual orientation, age, disability, veteran or marital status not only because these categories are often protected by laws, but also because diversity creates a rich company culture and provides all with opportunities.

Services Western Union does so much more than simply send money. Every day it help people connect with loved ones around the world by offering a fast, reliable and convenient means of transferring money. Together with its affiliates Orlandi Valuta and Vigo, The Western Union Company provides consumers fast, reliable and convenient ways to send and receive money around the world, as well as send payments and purchase money orders. WU operates through a network of more than 320,000 Agent locations in more than 200 countries and territories. Consumer-to-Consumer Connect with loved ones throughout the world by sending money through Western Union . Consumer-to-Business Simplify everyday life by sending utilities, car loans and mortgage payments through Western Union. Other Services Enhance financial management with money orders, prepaid cards, and other financial services from Western Union. Future Service Send money online using a Visa or MasterCard credit or debit card if customers live in different countries. Pakistan will also be included in near future.

Visit our transactional site to send resources to your family anywhere in the world.

www.westernunion.com

Users of Western Union Money Transfer service: Anyone who needs to send or receive money quickly and reliably. People who support relatives or friends. Travelers in an emergency. Business people who need to send or receive money quickly for business. Someone sending the gift of money.

When need to send money, and got to do it fast, turn to the convenience of the Western Union Money Transfer service (based on approval and subject to the hours of operation at the receiving Agent location). No matter which money transfer service that customer chooses, find them all reliable and easy - providing both sender and the receiver with peace of mind. Online Services Send Money in Minutes to an Agent location or, with our convenient Direct to Bank service, send money to receiver's qualifying bank account. Agent Locations Use cash and send money at more than 320,000 Western Union Agent locations in over 200 countries and territories around the world. Agent locations offer the Money in Minutes and Direct to Bank money transfer services. With representation this far reaching, there is sure to be a convenient Agent location near receiver. Telephone Using WU telephone number and customer credit or debit card, the convenience of sending money is only a phone call away. Customer Service representatives will assist with all the details and funds will be on the way quickly Millions of Western Union Money Transfer transactions are made annually around the world. With all money transfer options, chances are got exactly what customer is looking for. Consumer protection WU strive to educate consumers on safeguarding transactions and personal information, and avoiding fraud when using Western Union services.

Every day, millions of consumers rely on Western Union Money Transfer services to send money to loved ones near and far. If consumers are sending money to someone they dont know personally, they could be putting themselves at risk for fraud. At Western Union, they value the consumers who use their services. Thats why they remind consumers to protect themselves and their hard-earned money. Protect Yourself from Fraud Online Visit transactional Web site for tips on avoiding fraud and protecting your personal information when using Western Union services. Western Union does not offer escrow or buyer protection. To help protect yourself from fraud, never send money to someone you dont know. If you suspect you may have been the victim of fraud using Western Union

www.westernunion.comAgents Every day, The Western Union Company works with Agent network of more than 320,000 locations to help people all over the world realize their dreams. Agent locations are places where you can transfer money using Western Union. Agent locations may be in supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, and other retailers. In some countries, they may be in banks, travel agencies, post offices, airports, train, and bus stations, and currency exchange offices. Western Union has a history of adapting business to meet the changing needs of the people to serve. So as more consumers continue moving to more places around the world, Agent relationships have never been more important. The relationship between a consumer and their Western Union Agent is a special one. Agents deep understanding of the communities they serve comes from the fact that they live in these communities themselves. Strong Agent relationships are the primary reason Western Union Gold Card loyalty program has more than 8 million active cards operating in 62 countries in 2006. And their long tenure with Western Union gives them the knowledge and insight to create customized solutions on a local basis & WU continually look to implement new strategies that will allow service, technology and Agents to have an even greater impact in communities.

How to Send Money from an Agent Location It is simple to send money. Just go to any of our convenient Agent locations worldwide. Agent locations may be in banks, travel agencies, post offices, airports, currency exchange offices, supermarkets, grocery stores, and check cashers. STEP 1: Complete the Form Fill out the required form. Then, simply show the Agent clerk your identification card. STEP 2: Present Payment Give the Agent clerk the form, cash and sign the receipt.

STEP 3: Get the Receipt Your receipt will have the MTCN (Money Transfer Control Number) that will allow you to track the status of your money transfer online. STEP 4: PAY TRANSFER FEE In addition to the money you are sending, you must also pay transfer fees.

How to pick up a Money Transfer

It is easy to receive money in person, just go to any of Agent locations in your area. Agent location can be finding in a variety of places. Supermarkets, grocery stores, and check cashers, are just a few examples. In Pakistan Agent locations may be in banks, travel agencies, post offices, airports, and currency exchange offices. So, wherever you are there's probably an Agent location near you. STEP 1: Visit an Agent location Provide the Agent with the following information:

The Money Transfer Control Number (MTCN) from your sender's receipt, if you know it (this is not required). Sender's first and last names City and country the money was sent from. The amount that was sent. Your first and last names, address, and telephone number. In some cases answer check question

STEP 2: Identify Yourself Simply give the Agent your identification card. STEP 3: Sign the Receipt Review and sign the receipt that the Agent gives you. STEP 4: Receive the Money The Agent will give you the money that was sent to you with a copy of the receipt and you are on your way. Money Transfer Tracking For the convenience customer can use the website to track the money transfer status online. Customers need following information to track its money. Money Transfer Control Number (MTCN) Sender First Name Sender Last Name

Sending money online?

Here is some additional information on online money transfer services. Use www.westernunion.com to transfer money to almost anywhere in the world online. It's easy. Just follow the step-by-step process to send a money transfer online transfer to an Agent location or Direct to Bank.

Funds availability subject to Terms and Conditions of service, including Agent location hours and differences in time zones.

Direct to Bank is a delayed service. Funds will generally be available in your receiver's qualifying bank account subject to the Terms and Conditions.

If credit card is used additional cash advance fee is charged by your card issuer for this service.

Advantages Very quick - usually funds are transferred within minutes The exact amount sent to the receiver is know prior to proceeding with transfer Transfers can be carried out online anywhere in the world You will receive emailed confirmation of the pick up Receiver will be paid cash in Pakistan Rupees Receiver does not need a bank account to receive funds

Disadvantages: Can be costly - fees are dependant on the amount sent You may be required to phone Western Union to confirm your detail

Restrictions and Special Notes

Sending from Pakistan: Maximum principal send amount is $3,000 US dollars or local equivalent per person, per day. Send money transfers are available at Zarco Exchange Company locations only. Commercial or trade related send money transfers are not permitted. Personal transfers only are allowed. Receiving in Pakistan: Receiver must present correct Money Transfer Control Number (MTCN) and valid identification. Receivers under 18 years old (MINORS AGE IN PAKISTAN) are not allowed to collect money. There is no minimum or maximum payout amounts. All payout amounts are paid in cash. Remittances will only be delivered to the customers address as detailed in the Western Union Money Transfer System and the receiver will not be allowed to change the delivery location. Home delivery service is only available through Zarco Exchange Co. It is mandatory for the sending agent to obtain all the necessary details for a Home Delivery transaction (inclusive of delivery address and phone number). Physical delivery available to the following cities:

- Lahore - Faisalabad - Gujranwala - Multan - Sialkot - Gujrat - Jhelum - Karachi - Kharian - Rawalpindi - Mandi Bhauddin - Islamabad - Mirpur - Peshawar - Sargodha REQUIRMENTS FOR CUSTOMERS:

For customer inquiries over the phone, the Zarco Exchange CSC will be open 24 hours (depend upon the area and market) with acceptable Pakistani forms of ID - Id card - Passport - Computerized driving license the client's signature and fingerprint (thumb impression) MTCN (money transfer control No.) Check Question

Out Ward remittances transfer charges:

OUT WARD REMITTENCE TRANSFER CHARGESBut Daily Rates Will Be Must Change & Not Change Charges Sr. # Start Limit 1 1 2 2,000.01 3 8,000.01 4 12,000.01 5 16,000.01 6 20,000.01 7 30,000.01 8 40,000.01 9 60,000.01 10 70,000.01 11 80,000.01 12 100,000.01 13 120,000.01 14 140,000.01 15 160,000.01 Doller Rate also considered End Limit 2,000 8,000 12,000 16,000 20,000 30,000 40,000 60,000 70,000 80,000 100,000 120,000 140,000 160,000 170,000 600 880 1,160 1,360 1,685 1,885 2,090 3,130 3,330 3,730 4,500 4,900 5,700 6,500 7,300 Charges

LOCATIONS Pakistan Post office

Under an agreement signed in the year 2002, Pakistan Post serves as a partner with Western Union for disbursing the payments received through Western Union channel from all corners of the world. Pakistan Post has been helping legal foreign exchange inflow to Pakistan. Features:

Fastest mean of money transfer to Pakistan. Disbursement through your nearest GPO/Post Office More than 81 registered GPO locations. Working hours 9am to 9pm. No account required 5 to 10 minutes required to receive money. All terms and conditions of WU apply.