15 minutes outside Dallas and freeway- close is the Central-Southern U.S. distribution center for Western Pacific Storage Solutions—manufacturer of three much-respected industrial shelving lines (Deluxe, Pacific and RiveTier) and Industrial Structures mezzanine/work platforms. Western Pacific manufactures in California and Kentucky, but distributes out of Texas—serving the states of Texas, Oklahoma, Kansas, Arkansas, Louisiana, Mississippi and Alabama from this location. Servicing nearly 2,000 trucks per year that arrive at its docks, Western Pacific’s Plano, Texas-based DC serves up RiveTier boltless and Pacific industrial shelving brands—from the same location—and has done so continuously for 21 years. Orders for Western Pacific’s Deluxe shelving ship directly from Kentucky to the site of any end-user in this region. Dennis Patterson, Western Pacific’s DC manager, believes that the success of this operation which has grown every year for the past 20 years is that the employees of Western Pacific’s DC pride themselves on getting quotes and orders out as quickly and as accurately as possible. Dennis continues, “We provide quoting, order entry, invoicing, packaging, shipping, and handle any questions that come to us via email or phone. We assist new customers by helping with product knowledge questions. Many of our customers tell us that we have one of the fastest shipping records in the country.” Doug Norwood (19 years with the company) and Thomas Lowery (14 years with the company) know the product; they are careful with the packaging. Doug assists with customer service and manages the DC in Dennis’ absence. Doug and Thomas interact with customers who pick up directly at the dock of the 25,000 sq. ft. well-stocked warehouse. For those who wish to come by and inspect Western Pacific’s industrial shelving up close, a spacious show-room and conference room is available for one-on-one meetings. Western Pacific’s DC located in Greater Dallas area, respected for its speedy handling of RiveTier, Pacific and Deluxe shelving orders California • Kentucky • Texas Continued on next page Glenn Weatherby New Regional Sales Manager