Jun 24, 2020
2
Our Company
Subsidiary of Chazy & Westport Telephone established in 1905, now 114 years old
Westelcom incorporated 37 years ago in 1982
Family owned and operated since 1952
55 Employees serving over 9,000 customers
7,000 Phone Lines in operation
5 Regional Offices and 3 Data Centers in CNY & NNY
2012 Business of the Year
“Our Mission is to exceed our customers’ expectations by providing excellent customer service in communications solution design, delivery and support.”
3
Our Organization
Jim Forcier
CEO
Lou Silvestre
CFO
Paul Barton
President
&
GM
Krista Boule
Manager
Sales and
Marketing
Tom Frenyea
Manager
Business
Operations
Plattsburgh
-Customer Service
- Billing
- Engineering
- Install & Support
- Sales
- Marketing
Westport
- Corporate Ops
- Accounting
- Human Resources
Joe Forcier
VP
Chazy Westport
Telephone
Watertown
- Corporate Operations
- Technical Support
- Engineering
- Install & Support
- Sales
- Outside Plant Ops
Syracuse
- Engineering
Our OrganizationChazy
- Outside Plant Ops
Brian Corbett
Supervisor
Outside Plant
Operations
Network
Operations
Carrier
Engineering
Group
Seth Crimmins
Vice President
Operations
2018 (#4 of 40)
44
We organize, We coach, We sponsor and We donate approximately 30% of our net income annually back to our North County Community
Adirondack for Kids
Adirondack Rehabilitation Center
Alexandria Bay Hearts for Youth
Alice Hyde Medical Center
American Cancer Society
American Heart Association
ASAC
Ballard Park
Camp Dudley
Carthage Chamber of Commerce
Chazy Fire Department
Chazy Library
Chazy Music Theatre
Chazy Youth Hockey
Clayton Chamber of Commerce
Clayton Youth Commission
Clinton County Fair
Disable Person's Action Organization
Elizabethtown Community Hospital
One night One diamond
Operation Yellow Ribbon
Plattsburgh Chamber of Commerce
Plattsburgh Little league
Relay for life
Samaritan Auxiliary
Samaritan Foundation
Seton academy
Shapiro Award Dinner
SPCA
Thousand Islands Softball
United Way Adirondack Campaign
United Way Jefferson County Campaign
Westport Concert Series
Westport Depot Theatre
Westport EMS
Westport High School
Westport Library
YMCA
Note: Partial List
Our Community
Essex County Fair
Fort Drum Regional Liasion Organization
Greater Watertown Chamber of Commerce
Hospice of the North Country
Immaculate Heart Central School
Jefferson Community College
Jefferson Country Red Cross
Jefferson Country Republican Committee
Jefferson Leadership Institute
Jefferson Rehabilitation Center
Malone Chamber of Commerce
Malone Concert Series
Meadowmount School of Music
Miner Institute
Moose Lodge
North Country Children's Clinic
North Country Children's Home
North Country cultural arts center
North Country Transitional Living Services
5
Our Vision
Our Vision is to be great at designing, delivering, and supporting communications solutions:• Local, Regional and Long Distance Voice services – PRI, SIP, & TDM
• Managed IP Services
– Hosted Phone – HPBX
– Hosted Firewall
– Managed WiFi
– Data Storage
– Server Colocation
• Broadband and Dedicated Internet Access
• MPLS
• Wide Area Networks – Managed and SD-WAN
• Web Hosting
• Network & Cyber threat monitoring services
“We are willing to do what the larger communications companies are unwilling to do.
“We believe in and are focused on providing mission critical telecommunications solutions to our customers.“
6
Our Network
Clayton
Alex Bay
Chazy
Elizabethtown
Lake PlacidSaranac
Lake
Gouverneur
Albany
Schroon Lake
Westport
Montreal (QIX)
10G
Verizon
Tandem
Nicholville
Verizon
TandemInternet NAP
Internet NAP
Carrier ColoInternet NAP
Colocation
&
Data Centers
New York
Canton
NYC (NYIIX)
7
Watertown Fiber Network
Samaritan Med Center
Samaritan Med Plaza
Downtown
Murrock Industrial ParkJefferson County
Industrial Park
City Center Industrial
Park
8
Plattsburgh Fiber Network
Westelcom
Central Office
9
Malone Fiber NetworkWestelcom Planned
Westelcom
10
Clayton Fiber Network
Phase I
Phase II
11
Elizabethtown Fiber Network
12
Ticonderoga Fiber Network
13
Key Customers
Car Freshner
Timeless Frames
Convergys Global
Knowlton Technologies
North American Tapes
Current Applications
Norsk Titanium
Swarovski Lighting
Mold-Rite Plastics
Monaghan Medical
JCIDA
Johnson Newspapers
Castle Cable TV
WWNY-TV7
WWTI-50
WPBS
Intrepid Broadcasting
Stephen’s Media Group
Watertown Savings Bank
Carthage Federal Savings Bank
Dannemora Federal Credit Union
Peru Federal Credit Union
FX Caprara Car Companies
Adirondack Energy
STAT Communications
Plattsburgh Chamber
Watertown Chamber
Clayton Chamber
Watertown Housing Authority
Planned Parenthood of NNY
CREDO
NCTLS
DPAO
Children’s Home of Jefferson County
Jefferson Rehabilitation Center
Victims Assistance Center
SUNY Jefferson
SUNY Plattsburgh
Madison Oneida BOCES
NERIC (73 Sites)
Beekmantown CSD
Immaculate Heart Central
St. Josephs School
Jefferson County
Essex County
Clinton County
Franklin County
City of Watertown
City of Ogdensburg
Town of Watertown
Town of Chazy
Town of Westport
Town/Village of Malone
Town/Village of Clayton
Iberdrola/NYSEG
Dish Networks
DirecTV/AT&T
DANC
First Light
Empire Comm
Windstream
Northland Comm
Cogent
SLIC
Topsham Telephone
Crown Castle
Cit-Tel of Hammond
Mohawk Networks
Ridgeview Tel
Wireless Internet Now
14
Health Care Facilities We Serve Samaritan Medical Center
Elizabethtown Community Hospital
Claxton Hepburn Hospital
Alice Hyde Medical Center
Massena Memorial Hospital
Gouverneur Hospital
River Hospital
Carthage Area Hospital
Interlakes Health Center
Clifton Fine Hospital
NCTP Telemedicine Network
ACTION Network
Fort Drum Regional Health Planning
Northern Enterology
Elizabethtown Comm Health Center
Westport Health Clinic
Inter-lakes Health Center
Eyecare for the Adirondacks
Samaritan Behavioral Health Clinic
Samaritan Urgent Care
Samaritan Medical – Ft Drum gate
Watertown Breast Imaging
CANI Center
Clayton Health Center
Watertown Internists
Internal Medicine
Watertown Audiology
Public Square Imaging
Planned Parent Hood of NNY
Innovative Physical Therapy
Magnetic Imaging Center (MRI)
Jefferson Eye Surgeons
Community Health Center of NC
CP Association of the North Country
Note: Partial List (130+)
Urgent Care – Med Ready Med Grp
Northern Radiology
North Country Children’s Clinic
Jefferson Rehabilitation Center
Northern Urology
North Country Neurology
Jefferson County Public Health
Watertown Ear Nose & Throat Grp.
Howard Orthotics & Prosthetics
Upstate Medical Center Satellite (Watertown)
Meade Optical
Samaritan Medical Plaza
Samaritan Urology Center
Pulmonary Associates
Nephrology Associates of Watertown
Samaritan Assisted Living Center
North Country Family Health Center
15
Summary
We are a 113 year old local company serving over 9,000
customers throughout Northern and Central New York
– We invest and partner with local businesses and organizations
– We design, install, and support highly reliable communication
solutions.
– We are focused on deploying fiber and advanced communication
services throughout NNY and beyond
– We serve many network critical industries including Healthcare,
Education, Local Government, Large and Small Business.
16
Lewis County DANC Network
17
Lowville DANC Network (1 of 2)
18
Lowville DANC Network (2 of 2)