2/26/2013 1 Welcome to the WIC Coordinator Webcast February 28, 2013 Contact MPHI 517‐324‐8330 For Technical Questions during the webcast Presenters will be seen here PowerPoint presentation will be seen here Slides and Resources Please submit questions using the ASK bubble, at any point during the presentation The “Ask a Question” button to pose your questions Welcome to the WIC Coordinator Webcast February 28, 2013
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Welcome to the WIC Coordinator Webcastwebcast.mihealth.org/WIC/2013/WIC_Coordinators_02_28... · 2013. 2. 26. · 2/26/2013 2 WIC Coordinator Webcast 2/28/13 ~ Director’s Updates
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Transcript
2/26/2013
1
Welcome to the WIC Coordinator Webcast
February 28, 2013
Contact MPHI
517‐324‐8330
For Technical Questions during the webcast
Presenters will be seen
here
PowerPoint presentation will be seen
here Slides and Resources
Please submit questions using the ASK bubble, at any point during the
presentation
The “Ask a Question” button to pose your questions
Risk Help Files (thank you to High Risk Advisory Team)
Direct link, Nutrition Health Summary screen help tab to USDA Risk description fact sheet‐ Definition values, Justification, Implications for WIC providers, References
Upcoming AttractionsTune in to the MI‐WIC April release webcast:
Nutrition Ed & Risk Update
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Nutrition Ed & Risk Update
History
Care Plan for High Risk MI‐WIC
Nutrition EdPolicy Revisions in progress:
Nutrition 5.01, 5.03
High Risk 5.02
Upcoming AttractionsTune in to the MI‐WIC April release webcast:
Nutrition Ed & Risk Update
Nutrition Care Manual GuidanceShared Lessons on MDCH‐WIC/WIC
Providers/Nutrition Education Resources and Publications/Modules: Nutrition Education Shared Lessons
Food Safety During Pregnancy
•For group class or one-on-one education
•Developed by District Health Department #10
Healthy Fit Session #1: Snacks and Physical Activity
•For group class
•Developed by Macomb County Health Department WIC Program
MDCH WIC Website
Nutrition Ed & Risk Update
Self‐Directed Ed/ take‐home lesson:
Healthy Habits for a Healthy Weight during Childhood (tentative title)
Nutrition Ed Advisory Team
Nutrition Ed & Risk Update
2011 Sesame Street Kits
2012 ( SDE lesson) about 60 available
Ellyn Satter handouts/packets
Healthy & Homemade DVDs
Wichealth.org General Brochures (Outreach, WIC promotion)
Garage Sale at WIC Conference
Extra Resources
Nutrition Ed & Risk Update
Goal: Available at WIC Conference, 1 per clinic
Updated e‐form listings
Adding 2012 Nutrition Ed Commercial Resources listing section with source information
This document is an overview of Michigan Public Health Institute’s (MPHI) Learning Management System (LMS). The LMS tracks individual training progress, and allows for reporting. The following
quick reference provides you with steps to register for access to MPHI’s LMS and how to access courses.
quick reference provides you with steps to register for access to MPHI’s LMS and how to access courses.
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First Time User?
Business RulesInternet Exploreris needed to access the LMS.
You need to have Javainstalled on your computer for the training courses to work properly. If you do not have it, go to www.java.com and click on the Free Java Download button.
CIVIL RIGHTS –New Staff Web Training Module
Access the site at https://learning.mihealth.org/SOLO/default.aspx
Click on the “First Time User” button.
Complete the five required fields, User Name, Password, First Name, Last Name, and Email.
Click “Register”. The
page will refresh, click on the “Close Window” button. Your User ID and Password will be immediately emailed to you.
From the LMS login screen, enter your User Name and Password.
CIVIL RIGHTS –Getting to the Web Training Module
Click the Go button. The page will refresh to the home page.
Click on the “My Learning Path” tab in the upper right hand corner. A list of all of the courses will display. You will have to click on the page numbers at the bottom of
the course name grid to advance to the page that lists the course you want.
Click on the course name hyperlink. A new window will open. Click on the “START ONLINE CLASS” button.
Click on the “GO TO ONLINE CLASS’ button.
CIVIL RIGHTS –Getting to the Web Training Module
Click on the “MY CLASSES” tab in the upper left corner.
Click on the “MY ONLINE CLASSES” option.
Click on the course name hyperlink to start the course.
Civil Rights module review shall be done by all staff annually
Date of the review shall be
documented in MI WIC ‐ Admin under
Staff Training
New staff should take the Civil Rights Module test as soon as possible
All new staff should receive a score of 70% or better
Scores and the date of the test shall be documented in MI WIC under Staff Training
Please contact Cheryl Bernard at [email protected] or call 1‐800‐942‐1636 option 1 then option 2
&
THANK YOU
Questions?????
Client Compliance Update
Client Fraud and Abuse Investigations
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• MI‐WIC Policy 9.01
• Archived Webcast on MPHI Exhibitor Planner website http://learning.mihealth.org/mediasite/wiccomplianceandfairhearing_08242010/
• Power Point resource tool attached to this webcast
• Call State WIC office for assistance
Questions on how to conduct compliance investigations? ‐
Resources First responsibility in conducting an investigation is to attempt to contact the client involved in fraud case.
Must determine through an interview with the client whether the client intentionally committed fraud.
Client was read and understood WIC Client Agreement, etc.
Did the client have a true understanding that her actions constituted WIC fraud?
Conducting Investigations
When client cannot be located to interview, place an alert in the chart notifying staff not to issue new benefits until interview occurs.
If intent cannot be substantiated during an interview with the client, issue a Warning Letter along with Fair Hearing Flyer and copy of signed WIC Client Agreement.
Conducting Investigations
• Use client interview as opportunity to provide education regarding what constitutes WIC Fraud.
• Review and highlight the fraud language in the most recently signed WIC Client Agreement regarding use of WIC benefits.
• Educate client. If getting too much WIC food, package should be tailored, etc. Client is not entitled to these benefits
Educate the Client
Do Not send out a warning letter to the client until the interview has been conducted!Client may never come back to WIC and you won’t be able to complete an interview Vendor may be tipped off if a potential case of trafficking
Conducting Investigations
• If trafficking is suspected (EPPIC Records), do not contact the client. Notify State WIC office.
• When client is found guilty and sanctioned, children and infants may remain on program under a proxy not connected to the fraud case.
• If client is sanctioned and fined by a judge in a court setting (OIG sting), State staff will enter the complaint and monitor restitution payments
Conducting Investigations
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• When client is found guilty and required to pay restitution, payments are sent directly to the MDCH accounting division. L. A. WIC staff is not involved.
• MDCH Accounting Division address is in letter, informing client where payments are sent.
• Clients who do not pay their restitution are referred to the Treasury Department, Collections Division to garnish the payment at tax time.
Conducting Investigations
Online attempts to sell WIC benefits are exploding! Can respond to postings with a warning regarding selling WIC foods online. Example: “It is against the law to attempt to sell WIC Program benefits online”.
In the past two months, 21 of 26 cases involve a client who is attempting to sell WIC benefits
In Closing
• Keep your eyes and ears open regarding potential cases and keep State WIC staff informed of anything suspicious going on in your area.
• Some policy decisions regarding compliance still being made by State WIC Office. Watch for future updates.
• Compliance Monitoring is going to be ramped up by State WIC Division shortly. Watch for more to come on this.
In Closing
Thank you for all of your hard work and cooperation towards bringing the Michigan WIC Program in line with USDA Compliance Monitoring recommendations!
Together we can help assure better Program Integrity!
You are our stars!
Thanks!
Webcasts and Training ScheduleLinks and Review
Heather Kahn, MS, RD
The 2013 Training Calendar can be found on the WIC website at www.michigan.gov/wic under
“Information for WIC Providers”
2013 Training Calendar
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The WIC Website is currently being updated, so expect to see some positive changes in