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Welcome To The UMBS Community Consulting Club! C O M M U N IT Y C O N S U L T IN G C L U B R eal P rojects, R eal S erv ice Kick-Off Meeting • Introduction of Club and Projects • Prepared for new and returning members • Thursday, September 12, 2002 - 7:00 p.m.
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Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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Page 1: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

Welcome To The UMBS Community Consulting Club!

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

Kick-Off Meeting

• Introduction of Club and Projects

• Prepared for new and returning members

• Thursday, September 12, 2002 - 7:00 p.m.

Page 2: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

2

CCC Kick-off Meeting 8/02

Introduction: Club Officers

This year’s officers:

Co-Presidents Travis NarumGraham Goodrich

VPs Business Development Cameron StephensonJennifer VandenbrooksRachel Francisco

VP Corporate Relations Neil Lesser Kirk Larson

VP Marketing Mark BennettMatt Collett

VP Training/IT Thom Bales

VP of Club Integration Anthony Dinello (BBA) Ronald Yiu (BBA)

Page 3: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Mission Statement

Community Consulting’s Goal is to:

Provide local non-profits with pro-bono consulting to aid them in achieving their strategic and operational goals

Provide students with:

• Real consulting experience they can use in their career development and in operationalizing their classroom learnings

• An opportunity to contribute to the community in a tangible manner

Page 4: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 5: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

A n n A r b o r L e a r n i n g C o m m u n i t y P r o p e r t y & F a c i l i t i e s A s s e s s m e n t

S u m m a r y F i n d i n g s

D e c e m b e r , 2 0 0 1

• V i o l a C h e u n g• A n t h o n y D i N e l l o• G r a h a m G o o d r i c h• C h a n t e l M c E l d o w n e y• R u s s O w e n

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

P r e p a r e d B y :

Page 6: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Contents

Review of Project Objectives…………….. 03

Parent Surveys………………..………….. 06

Private & Charter School Comparables….. 19

Lease and Buy Considerations…………… 22

Comparative Financial Analysis…………. 27

Conclusions & Next Steps…….…………. 34

Page 7: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Current Lease Situation The current facility creates several challenges for AALC management and staff

School facility is crowded with current enrollment size

Does not have the capacity to achieve optimal enrollment size of300-350 students needed to achieve financial flexibility (save student grant money) and to meet the target student enrollment stated in the Charter

Location does not offer several desirable utilities (e.g. kitchen, playground, gymnasium, library, etc.) needed to optimize the learning environment

Current landlord places many unreasonable limitations on AALC

AALC’s current lease is through Dec. 2004 and has paid a non-refundable capital contribution of $60,000 out total payable of $80,000

Project ObjectivesProject Objectives

Page 8: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

AALC Property & Facilities Assessment

1) Understand parents’ perceptions and opinions on the caliber of AALC’s facilities in the context of the learning environment

2) Identify AALC staff and parents top priorities for change

3) Benchmark other schools approaches to managing growth and increasing demands on facilities

4) Evaluate the feasibility and expense associated with alternative lease, buy and build options

5) Determine the best possible course of action and identify next steps

Project ObjectivesProject Objectives

Project Objectives:

Page 9: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Three Scenarios Were Considered

Financial AnalysisFinancial Analysis

Option 1: Analyzed the optimization of the current lease situation (10 year NPV analysis)

Option 2: Analyzed a lease for a much larger facility - a little more than twice as big as the current facility (10 year NPV analysis)

Option 3: Analyzed mortgage for much larger facility - also a little more than twice as big as the current facility (10 year NPV analysis)

Financial Analysis

Page 10: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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Environment, Location & MaintenanceThe vast majority of parents were satisfied with the safety, sanitations, and efficacy of the learning environment

How satisfied are you with the learning environment currently provided by AALC?

Very SatisfiedSomewhat SatisfiedNeutralSomewhat Dissatisfied

Does the location of AALC cause you any concern for your child’s safety?

YesNo

How would you rate the school’s facilities in regards to sanitation and general upkeep?

GoodAverageBelow Average

• The location of AALC on Packard does not cause much concern for parents

• Over 80% of parents are happy with school and classroom maintenance

Very Dissatisfied

• 86% of parents are satisfied with the current learning environment

Excellent

Parent SurveysParent Surveys

47%36%

17%0%

40%46%

8%4%

2%

19%81%

Page 11: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Prioritization and Tradeoffs When forced to choose between options, parents expressed interest in playground and lunch service enhancements

Trans 51% Lunch 49%

Gym 49% Plgd 51%

Trans 30% Plgd 70%

Day-Care 40% Lunch 60%

Gymnasium vs. Playground Facilities

Transportation vs. Lunch Services

Transportation vs. Playground Facilities

Day-Care Programs vs. Lunch Services

Transportation Services vs. Day-Care Trans 43% Day-Care 57%

• Parents were given five different choices between two independent options

• Results are illustrated as follows:

Parent SurveysParent Surveys

• Playground equipment and Gymnasium consistently chosen above other options

• Parents appear to value day-care program as their next best option

Page 12: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

C O M M U N I T Y C O N S U L T I N G C L U B

R e a l P r o j e c t s , R e a l S e r v i c e

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Comparable School CharacteristicsEleven private and charter schools were interviewed to understand their current operations, facilities and management characteristics

School ComparablesSchool Comparables

The average enrollment for a school sized K-8 is 300 students

The average school has been in existence for 4.5 years

The student to teacher ratio is 18-22 students per teacher

The common amenities found in over 50% of the 11 schools contacted were playground, gymnasium, and library

10 of 11 schools have a playground

General Characteristics

0

2

4

6

8

10

School Facility Characteristics

Page 13: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Option #1: Optimize Current Lease Situation

Page 14: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Results of AnalysisBuying a larger facility (option 3) represents the best long-term solution for AALC

Financial AnalysisFinancial Analysis

Option #3 (future mortgage) achieves the highest NPV at a little over $1.30 million and requiring capital of about $1.35 million

Option #2 (future lease) and it achieves a positive NPV at $0.18 million and requires capital of about $1.41 million

Option #1 (current lease) but achieves a negative NPV at -$0.22 million and requires capital of about $0.341 million over an extended period (losses over several years)

-$400,000

-$200,000

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

$1,600,000

Option :Current Lease

Option 2:New Lease

Option 3:Mortgage

NPV

Capital Required

Page 15: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Conclusions & Recommendations

AALC’s mission, goals and service cannot be fully realized in the current facility

In addition, the constraint on enrollment imposed by the current facility limits the school’s funding from the State

Move out of current facility ASAP

Develop plan to purchase a facility in order to capture long-term financial benefits and achieve AALC’s growth and development goals

From financial analysis, owning offers much greater benefit for same capital requirement as leasing, and enables school to achieve growth objectives

Complete control of facility will give administration and staff flexibility needed to optimize the learning environment

Engage “flexible” EMO to access capital without compromising curriculum

EMOs allow AALC to immediately own premises without incurring high upfront capital investment

While parents expressed reservation towards partnering with an EMO, some of these organizations such as Helicon Associates offer flexible service arrangements and do NOT interfere into curriculum (see appendix)

A flexible EMO will allow provide management and administrative expertise and allow AALC to focus on curriculum, enrollment and teaching

Page 16: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 17: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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Training & Skills Development

Basic Consulting Skills

Defining the problem: Scoping and Engagement letters

• Solving the problem : Issue Analysis and Work Plan

• Telling the story: Presentation Skills

Working with Not for Profit Organizations - Lessons learned from industry experts and previous engagements

PowerPoint / Presentation training

Templates, examples and other project output guidelines will be provided to all teams

Page 18: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 19: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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Project Requirements and Resources

Project Requirements

4-6 members per team with one team facilitator

Primary and secondary research as needed

Letter of engagement

One interim Powerpoint presentations with Exec-board

One interim presentation with client and project advisor

One final powerpoint presentation with client and team advisor

Resources

Training sessions

Training materials

Career consultants

UMBS databases

Team advisors(Exec-board member who will meet with the team on a regular basis)

Professors

Previous project reports

Page 20: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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R e a l P r o j e c t s , R e a l S e r v i c e

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 21: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Other Project Sponsor Finalists Awaiting Final Scope Approval Include:

- American Lung Association - Peace Neighborhood Center - Dawn Farm - Michigan Theater - Arbor Hospice - Washtenaw Literacy - The Ark - Friends of Parkside - Ann Arbor Jaycees

Initial 2002 Project List

Organization Primary Project DisciplineAnn Arbor Learning Community Marketing / StrategyRed Cross of Washtenaw County Marketing / StrategyNonprofit Enterprise at Work Marketing / StrategySt. Vincent de Paul Operations SafeKids Coalition Finance and Acctg.Fairy Godparents Marketing / StrategyHERO of Washtenaw County Marketing / StrategyAnn Arbor Summer Festival Marketing / StrategyHabitat for Humanity Marketing / StrategyHelpSource StrategyCommunity Television Network Marketing / Strategy

Page 22: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 23: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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Key Dates

Tuesday, 9/17

Thursday, 9/19

Sunday, 9/22

9/23 – 9/25

11/1, 11/2

11/27

12/6

12/13

Club applications & project bid sheets distributed

Applications dues (Travis Narum’s folder MBA2)

Project teams & team leaders announced

Formal project kick-off!

Interim project reviews (to client & CCC Exec Board)

Final presentation sent to Exec Board

PROJECT DEADLINE!!!

End of year “showcase” and dinner celebration

Page 24: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 25: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Membership Requirements and Benefits

Requirements

Three to five hours a week

Mid-September to mid-December

Commitment to team, client, and University

Benefits

Real world consulting experience

Exposure to, and involvement with the local community

Personal satisfaction and social and professional networking

Clients expect deliverables consistent with standard business practices of consulting firms

Page 26: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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CCC Kick-off Meeting 8/02

Agenda

Fall 2001 Project Example

Consulting Skills Education

Project Requirements and Resources

Fall 2002 Projects

Calendar

Membership Requirements and Benefits

Q & A

Page 27: Welcome To The UMBS Community Consulting Club! Kick-Off Meeting Introduction of Club and Projects Prepared for new and returning members Thursday, September.

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Questions and Answers

Interested?

• Applications and Bid Sheets will be distributed by September 17

• Completed application form due by Thursday, September 19 by 8:00 p.m.

• Drop it off in Travis Narum’s folder (MBA II)

• If you need an electronic copy of any of the documents, check out our website after 9/17) at:

• Mtrack – Organizations – Community Consulting

http://webuser.bus.umich.edu/Organizations/CommunityConsulting