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Page 1: Welcome to the official tour of TrainingEvals.com SM !

Welcome to the official tour of TrainingEvals.comWelcome to the official tour of TrainingEvals.comSMSM!!

Page 2: Welcome to the official tour of TrainingEvals.com SM !

Our Mission

Primary Uses

How It Works

Collecting Data• Beginning the Process

• Entering Courses, Classes, and Attendees

• Emailing Attendees and Supervisors

• Completing the Evaluation

• Immediate, Secure Data Storage

Accessing Data• Using Report Templates

– Evaluation Results Templates

– Comparison Templates

– Administrative Templates

Services Included in Basic Package

Additional Customization Services

TrainingEvals.comSM: What You’ll Learn

Table of Contents

To download a copy of this presentation, please visit our home page (shown above) at www.TrainingEvals.com.

Page 3: Welcome to the official tour of TrainingEvals.com SM !

Both in-house and consultative training managers recognize that training outcomes must align with and improve business processes for the organizations they serve.

Our mission is to supply Training Managers with tools to verify that their training programs meet the organization’s needs.

TrainingEvals.comSM services provide Training Managers with a simple but effective process for verifying trainingimpact with real-time metrics.

TrainingEvals.comSM: Our Mission

Effective Solutions“There is a new call for

accountability in training.

Measuring effectiveness,

business value, and ROI

are more frequently on

the minds of upper

management.

To the point:  If training is

to survive as a viable

business entity, there

needs be a fundamental

shift in its

measurement.”  

Dean Spitzer, Ph.D. and Malcom Conway, M.Ed.ASTD iNFO-LINE, Jan. 2002

Page 4: Welcome to the official tour of TrainingEvals.com SM !

TrainingEvals.comSM: Primary Uses

Real Business Needs

Primary Uses:

Course Evaluation

Instructor Development

Participant Tracking

ROI Analysis

Training Vendors use TrainingEvals.comSM services to produce objective evaluations of their training programs to use when marketing training-to-client organizations.

New Trainers use TrainingEvals.comSM services to develop their training skills.

In-house Training Managers use TrainingEvals.comSM services to evidence the impact of training and to monitor and improve return on investment (ROI).

Page 5: Welcome to the official tour of TrainingEvals.com SM !
Page 6: Welcome to the official tour of TrainingEvals.com SM !

How It Works: Collecting the Data

With TrainingEvals.comSM services you are the administrator of your evaluation process

We will establish your company, user permissions, and passwords for you so you can immediately use all of the basic evaluation, email, and report templates as well as your own administrative pages.

Beginning the Process

The Company Detail Display Screen (above) will display your company name, your TrainingEvals.comSM services distributor’s name, and your training manager’s name.

Web-pages are designed

to structure and organize your data for easy

access.

Page 7: Welcome to the official tour of TrainingEvals.com SM !

How It Works: Collecting the Data

The Training Manager simply enters the name of the course, the trainer, location and date of the class, and the names of the attendees and their supervisors.

Entering Courses, Classes, and Attendees

Once a new class is added to a course via the Course Detail Display screen (right), the class details can be added via the Class Detail Display screen (below).

When you are ready, one “click” will send email notices to all attendees requesting they complete an evaluation of the course.

When you are ready, one “click” will send email notices to all attendees requesting they complete an evaluation of the course.

Page 8: Welcome to the official tour of TrainingEvals.com SM !

How It Works: Collecting the Data

The course, class, and attendee data are automatically identified in the email message.

A Tickler Function notifies the Training Manager when to send the next evaluation.

Emailing Attendees and Supervisors

Example email sent to the student to fill out Evaluation #1 - Initial Impressions.

Page 9: Welcome to the official tour of TrainingEvals.com SM !

How It Works: Collecting the Data

The attendee or supervisor simply clicks on a link in the email to access the on-line evaluation for each course.

Accessing the Evaluation

Options are provided in the email to address potential browser or internet connectivity issues.

Options are provided in the email to address potential browser or internet connectivity issues.

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How It Works: Collecting the Data

Each evaluation template is divided into key training areas to facilitate the analysis of the data.

Responders simply scroll through the evaluation clicking radio buttons to enter their responses.

Completing the Evaluation

Example of Evaluation #1 -

Initial Impressions

Evaluations #2 and #3 use the same layout

and radio button format.

Each key training area has a comment box so that comments can be identified in the reports according to the training area they represent.

Each key training area has a comment box so that comments can be identified in the reports according to the training area they represent.

Page 11: Welcome to the official tour of TrainingEvals.com SM !

How It Works: Collecting the Data

Using Multiple Levels of Evaluation

TrainingEvals.comSM services provides three types of evaluations.

Evaluation #3

Captures supervisor's perception of impact on employee performance

Evaluation #2

Captures attendees’ perceived learning

Evaluation #1

Captures attendees’ initial responses

[When evaluating a training program,] “I consider measuring participants’ reaction to the program, the amount of learning that took place, the extent of their change in behavior after they returned to their jobs, and any final results that were achieved by participants after they returned to work.”

Donald Kirkpatrick“Revisiting Kirkpatrick’s Four-Level Model”

T&D Magazine, January 1996

Page 12: Welcome to the official tour of TrainingEvals.com SM !

How It Works: Collecting the Data

All data is entered on-line, directly into a secure database, and is immediately available for review by the Training Manager.

This database is hosted and maintained for you by TrainingEvals.comSM services.

Immediate, Secure Data Storage

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The Training Management Reports screen (above) from which all reports are generated is available 24x7 via the web. Training Managers need their password to access this screen.

How It Works: Accessing the Data

Using the Report TemplatesThere are 7 report templates ready to guide your query of this data and present the data in an easy to read format:

1. Initial Evaluation Results

2. Follow-up Evaluation Results

3. Supervisor Evaluation Results

4. Trainer Comparison

5. Attendee List

6. Class List

7. Course List

You select the type of report and the data, including which courses, trainers, locations, and time period, that you would like to review.

You select the type of report and the data, including which courses, trainers, locations, and time period, that you would like to review.

Page 14: Welcome to the official tour of TrainingEvals.com SM !

Example of Evaluation Result Report #3 - Supervisor Feedback.

How It Works: Accessing the Data

Evaluation Results Reports

Evaluation results reports are structured to present the percent of responses to each question.

These reports also contain space to record plans for improving the results. This section can be used when printed reports are reviewed during meetings. Any question receiving less

than 80% positive responses automatically highlights. This functions helps you quickly identify areas of concern.

Using the Report Templates(cont.)

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Example of a Comparison

Report on initial impressions of three different

trainers.

How It Works: Accessing the Data

Comparison ReportsThe comparison report template allows you to compare the results for each trainer or training vendor providing training for your company.

This report provides data to support performance reviews with training staff and training vendors.

Color coding enhances accessibility of data.

Using the Report Templates(cont.)

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Example of an individual

training record

How It Works: Accessing the Data

Administrative Reports

individual training records

attendance at a specific course

total number of attendees for all classes

Administrative report templates can be used to measure and document a variety of training metrics including:

Example of attendance

per class record

Example of an attendee

list for a particular

class

Using the Report Templates(cont.)

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TrainingEvals.comSM: Basic Services

What Services Are Included?User-Friendly, fully hosted web-based application.

Storage of all of your data.

Maintenance of the server, web site and application.

Access to three evaluations for each class.

Access to 7 report templates.

Unlimited use of email to send and re-send notifications.

Telephone and/or email support for the training program manager.

An instruction manual for the application.

Email helpdesk for your class attendees and supervisors.

Use of any upgrades to the shared functions within the application as they occur.

Carefully designed evaluations and report templates allow you to begin immediately and save you time

and money.

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TrainingEvals.comSM: Additional Services

Customization ServicesCustomization of email messages, evaluations, questions, response scale, and other instructions.

Addition of your logo to your evaluations and reports.

Linkage of the TrainingEvals.comSM data to other LMS systems.

Creation of new report templates.

Exporting of data to spreadsheet applications. Customization allows you to

address the unique needs of your organization.

Page 19: Welcome to the official tour of TrainingEvals.com SM !

Thank you for taking the time

to learn about TrainingEvals.comSM

services!

To learn more or to purchase services, please

call Resources Unlimited at 800.278.1292.

© 2000-2002 SAIC. All rights reserved. TrainingEvals.comSM is a service mark of Science Applications International Corporation.