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Welcome to the NHS Partner Day Dee Bates
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Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Dec 25, 2015

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Page 1: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Welcome to the NHS Partner Day

Dee Bates

Page 2: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Agenda• 10am Welcome

– Dee Bates, Partner Account Manager, Healthcare• 10.05am

– John Coulthard, Director Healthcare• 10.15am

– Iain Marsland, What is the CEO of a Trust thinking about?• 10.50am

– Nick Umney, NIMM & IO....how to get access to those licenses• 11.20am

– Jamie Bulmer, Desktop deployment planning Service• 11.40am

– Andy Nichol, Paul Robinson, CUI – Update and partner workshops

Page 3: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Agenda• 1pm

– Gary Belfield, Director for Commissioning, DH– Where are the NHS on World Class Commissioning

• 1.45pm– Peter Askew, Industry Development Manager – Envisioning in a Box, What is it and whats in it for you?

• 1.55pm – Nick Umney and Tim Gee, – A sample of the Envisioning session

• 2.20pm– Mark Treleaven, Marketing collateral for Partners

• 2.30pm COFFEE• 2.40pm Arif Giovani, NHS resource Centre....and Partners! • 3.20pm Richard Aspin, What is the NHS buying?

Page 4: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Iain Marsland

NHSEngaging with CEOs & CIOS

proHealthAssociates Ltd

Page 5: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

NHSEngaging with CEOs & CIOS

ComputerWeekly

Review of NHS IT as Richard Granger leaves

Brown apologises for records loss

Page 6: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.
Page 7: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• Background– NHS in financial balance / surplus (£0.5bn)– Waiting times at all time low.– Major reorganisation completed– Commissioning introduced– Foundation Trusts flourishing– Patient choice bedding in

Page 8: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• Comprehensive Spending Review– 6.7% = 4% growth in real terms for 3 years.

• ‘Fewer’ national targets • Local priorities

– Stretch targets

• Local performance indicators – ‘Vital signs’

Page 9: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

– Improve health– Reduce inequalities– Improve outcomes

– Improve patient experience & care• Personalised• Responsive• Safe• Dignified

National must dos

Page 10: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• Reduce Health Care Associated Infections– MRSA & CD

• 18 weeks– For referral to start of treatment by December 2008

• GP access– 50% of GPs to offer extended hours

National must dos

Page 11: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Cancer Prevention / Early diagnosis / Better experience

Children Obesity

Maternity Early access to midwifery services

Stroke National stroke strategy & networks

• Prepare for the pandemic Robust plans by December 2008

National must dos

Page 12: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• PCTs local priorities

1. Recover performance issues

2. Prepare for future requirements

3. Local issues, determined with partners

Local Priorities

Page 13: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• PCTs local priorities

1. Recover performance issues1. Equality

2. Mixed sex wards

3. Learning disabilities

4. Diabetic retinopathy

5. Crisis resolution

Local Priorities

Page 14: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• PCTs local priorities

2. Prepare for future requirements• Improved Access to Psychological Therapies

( vs Prozac )

• Dementia• End of Life• Disabled Children

Local Priorities

Page 15: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• PCTs local priorities

3. Local issues, determined with partners

Local Priorities

Page 16: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

– World Class Commissioning– Systems Management

• NHS is a healthcare system not autonomous chaos

( Therefore it needs managing by PCTs and SHAs )

– Community Provider Services– Foundation Trusts– Private and Third Sectors– Information

Enabling Strategies

Page 17: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.
Page 18: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

• Ambition to create a world class NHS – Fair, personal, effective, safe

• 10 year programme• National consultation• Publishing in July 2008

– NHS 60th anniversary– July 5th = NHS day

Page 19: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Principles:

1. Services focused on individual needs and choices

2. Localise where possible, Centralise where necessary

3. Truly integrated care and partnership working

4. Prevention is better than cure

5. A focus on health inequalities and diversity

Page 20: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Clinical Areas:

1. Start of Life

2. Staying Healthy

3. Mental Health

4. Acute Care

5. Elective Care

6. Long Term Conditions

7. End of Life

Page 21: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Care Settings:

1. At Home

2. Polyclinics

3. Elective centres

4. Local hospitals

5. Major acutes• Including Trauma, Stroke, Cardiac

6. Specialist hospitals

7. Academic health science centres

Page 22: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Gordon Brown on the NHS

Monday, 07 Jan 2008 11:30

Introducing Personal Responsibility

Page 23: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Gordon Brown on the NHS

• Spending has tripled since 1997 to £100bn• The NHS is conquering

– infectious disease – acute medical and surgical illness – cancer

• Add-in better– nutrition, housing and education

• Many of the health and social issues are resolved• There are twice as many over 65s than in 1948.

Page 24: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Gordon Brown on the NHS

• Lifestyle is now emerging as a major challenge.

– 15 million now suffer from Long Term Conditions

– 900,000 with the after effects of stroke.

– 60% of the UK will be obese by 2050

– Smoking and alcohol remain significant health risks

– Hundreds of thousands will suffer from diabetes and hypertension leading to stroke, CVD and cancer.

Page 25: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Gordon Brown on the NHS

• The NHS will need to adapt to this growing challenge of care for an ageing population.

• Although the NHS will remain free for all –

• Personal responsibility will influence the care you receive.

Page 26: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Your Health Depends Upon

• Your Postcode– Housing, wealth, education, access to services

• Your Lifestyle– Obesity, drugs, alcohol, exercise

• Luck– Accidents happen

• Genetics– Diabetes, cancer, heart disease, Alzheimer's, etc

Page 27: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

The Chief Executive’s Challenge

Demand Access Choice Activity

Efficiency Cost

Capability Technologies Skills & Drugs Capacity

Effectiveness Outcome

Quality

Safety

Page 28: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Demand

EfficiencyCapability

Effectiveness

InformationApplicationInnovation

Your Challenge

Page 29: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

CIO’s Issues

• Leadership / post-Granger, Jeavons & Swindells

• Post-NLOP local engagement– Leadership– Investment & capacity– Business plans

• Darzi & Informatics reviews• Information governance• Interfacing

Page 30: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

ASCC

NPfIT

NLOP

NHS Procurement

InformationApplicationInnovation

Your Challenge

Page 31: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Iain Marsland

NHSEngaging with CEOs & CIOS

proHealthAssociates Ltd

Page 32: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Nick UmneyLead Technology Specialist (Health & Education)Microsoft Ltd

Infrastructure Optimisation in the NHS

Page 33: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Microsoft focus and vision for the NHS

Desktop Deployment Planning Services

Presented by

Jamie Bulmer – Office Client Technical Specialist

Page 34: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Agenda

• What is DDPS ?• How does it work ?• Why should I activate my customers ?• Call to action!

Page 35: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Core IO – Get the foundations right!

Customer PerceptionsComplex?Costly?Little Value?User Training?

Core IO BenefitsSimplifiedLower TCOBusiness EnablerUser Productivity

Page 36: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

How do I get

this message

to my Customers ?

Page 37: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

What is DDPS ?

Desktop Deployment Planning Services provides your company with a collaborative and comprehensive consulting engagement based on best practices from Microsoft. Your dedicated consultant will create a detailed blueprint for a seamless transformation of your business and technical environment.

Page 38: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

How can I get ready to deliver DDPS?4 Day Training and Certification Process

Examination:DDPS Certification Exam 70-624• Windows Vista and Office 2007

Training:Online and Classroom• DDPS Core• BDD Core• DDPS Related Material• Hands-On Labs• Readiness Recommendations

Registration:Partner Program Site• Login and complete details!

Get Trained and

Certified

Get Registered

Get Engaged and Paid

http://iwsolve.partners.extranet.microsoft.com/ddps/

Page 39: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

What do I deliver to customers?10 Day DDPS Engagement Overview

Flexible POC Time

Virtual Build• Identify Settings• Build POC environment• Leave with Customer

Address Challenges• Specific technical concerns• Office 2007 on XP• SMS / SCCM specifics

7 Days

Architectural Design Session

Syllabus• Technology and Process• Tools for success• Best practise methodology

Specifics• Understand environment• Understand Blockers• Understand Business Value

3 Days

Page 40: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Where is the Up-Sell Opportunity?

• Software Offerings around Deployment• Services Offerings around Deployment• File Migration and App Compatibility testing• Native Functionality Process Re-Engineering• Process and Business Analysis Services• Deeper understanding of business needs

Page 41: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Real-World examples!

“Because of Desktop Deployment planning Services, we were able to collaborate closely with the customer to identify specific areas of pain. Utilizing the DDPS program, we showcased our own knowledge while focusing on their specific problems. Working one-on-one with the customer through DDPS built confidence both in Planet Technologies as a partner and in Microsoft’s deployment approach. This has already led to new “add-on” business with this customer for Planet Technologies.”

Steve Winter, Vice President, Planet Technologies

CompuCom utilized Microsoft Desktop Deployment Planning Services (DDPS) and Zero Touch Installation (ZTI) to demonstrate to a major U.S. telecommunications company how they can reduce technician touch time to 1/3 of the time previously spent and save an estimated $2.2 million over the course of a two-year deployment of 60,000 Machines.

Page 42: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Call to action!

• TYPE “Partners DDPS Home” into Microsoft Live Search and follow the top link!

Page 43: Welcome to the NHS Partner Day Dee Bates. Agenda 10am Welcome – Dee Bates, Partner Account Manager, Healthcare 10.05am – John Coulthard, Director Healthcare.

Thanks for listening Any Questions?

[email protected]