Welcome to the Cloud

Securing Access to Your Supporter Data Anywhere; Welcome to the Cloud

Christian HeckenbergCharity Development Manager

As the Charity Development Manager at Blackbaud Pacific for growing charities, I work to understand a charities fundraising needs and then develop a solution based on our insights, software and services to ensure future fundraising success.

about mea quick introduction

performance

scalability

security

deployment

availability

welcome to the cloudsecuring access to your supporter data anywhere

cloud computing a paradigm where computing resources are offered as a utility

cloud utilitieswhats available as a service

softwareSaaS

infrastructureIaaS

platformPaaS

cloud typeshow its deployed

hybrid

private public

factmost people think of Software as a Service when referring to the cloud

what’s in the cloudthe right tools for your not for profit

databaseapplication or service (CRM)

storagestore your files

collaborationshare ideas

communicationemail and instant chat

servicesnot in the cloud but worth every cent!

risks of Cloudweaknesses and threats

loss of connectivity

service levels

service provider

security

ongoing costs

deployment scalability security performance availability

benefits of Cloudstrengths and opportunities

how canI do this?

do your research• discuss internal pains to your organization by not doing anything• there is a lot of free knowledge available through connecting up• most cloud providers have a lot of free whitepapers & customer

impact stories

barriers to entry

external• government regulations• unstable power and internet

lets look at what can hold you back from using the cloud

security• data security concerns• data loss concerns

lack of trust• transition trust• integration issues

knowledge• lack of understanding• lack of training &

Support

Cost• setup costs• subscription & internet

costs

overcoming barriershow to overcome whats holding you back from the cloud

what to consider

cost

partnership

administration

data

overcoming the barriers requires discussing all the benefits

• low capital investment & fast deployment

• few support staff needed• capital expense to operating expense

• improved collaboration• easier external partnership• share suppliers industry

knowledge

• easier software access• easier disaster recovery• reduced system

administration

• improved data security• better data management• improved data entry control

benefits to your donorshow does this translate to your donors experience?

automationadministration process occur regardless of the day and time, allowing for instant response to your donationssegmentationhaving advanced tools easily available to manage your database allows for more concise donor insights and communicationpayment securityusing a cloud payment service ensure compliance to PCI and secure storage of payment details

trainingunderstand your staff skill

levels and design a training program for all

user types

stay groundedcloud won’t change everything, your IT

processes should still be grounded in your

business processes

homeworkdo your homework and make sure you have a clear understanding of both initial and ongoing

costs

planning tipsovercoming the barriers requires discussing all the benefits

question time