Make A Difference Service Culture Defines how we treat our guests, each other and the world outside our hotels Gracious, engaging and caring... making a difference in the lives of others in ways both big and small Embassy Suites Service Statement Embassy Suites Brand Pillars • Two Room Suites • Full complimentary cooked to order breakfast • Nightly Manager’s Reception • Open atriums Embassy Suites gives guests more of what matters — more space, more amenities, more value More Reasons to Stay Welcome to Embassy Suites GM Brand Training Brand Purpose Embassy Suites exists to deliver an upscale experience with a more gracious, relaxed, and home-like atmosphere that provides guests with a great level of convenience, choice, and control Defines how we treat our guests, each other and the world outside our hotels Gracious, engaging and caring... making a difference in the lives of others in ways both big and small • Two Room Suites • Full complimentary cooked to order breakfast • Nightly Manager’s Reception • Open atriums Embassy Suites gives guests more of what matters — more space, more amenities, more value Brand Purpose Embassy Suites exists to deliver an upscale experience with a more gracious, relaxed, and home-like atmosphere that provides guests with a great level of convenience, choice, and control
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Make A DifferenceService Culture
Defi nes how we treat our guests, each other and the world outside our hotels
Gracious, engaging and caring... making a difference in the lives of others in ways both big and small
Embassy SuitesService Statement
Embassy SuitesBrand Pillars
• Two Room Suites• Full complimentary cooked to order breakfast• Nightly Manager’s Reception• Open atriums
Embassy Suites gives guests more of what matters — more space, more amenities, more value
More Reasons to Stay
Welcome to Embassy Suites GM Brand Training
Brand PurposeEmbassy Suites exists to deliver an upscale experience with a more gracious, relaxed, and home-like atmosphere that provides guests with a great level of convenience, choice, and control
Make A DifferenceService Culture
Defi nes how we treat our guests, each other and the world outside our hotels
Gracious, engaging and caring... making a difference in the lives of others in ways both big and small
Embassy SuitesService Statement
Embassy SuitesBrand Pillars
• Two Room Suites• Full complimentary cooked to order breakfast• Nightly Manager’s Reception• Open atriums
Embassy Suites gives guests more of what matters — more space, more amenities, more value
More Reasons to Stay
Welcome to Embassy Suites GM Brand Training
Brand PurposeEmbassy Suites exists to deliver an upscale experience with a more gracious, relaxed, and home-like atmosphere that provides guests with a great level of convenience, choice, and control
Related Documents
