Welcome to ANZ’s 32 nd AGM
Feb 23, 2016
Welcometo ANZ’s32nd AGM
Directors online
Executive Management Committee
Review of 2000
• Performance• Customer Service and the Community• Staff and Culture• Strategy
Achieve superior financial performance
1171 1175
1480
1703
400600800
10001200140016001800
1997 1998 1999 2000
$m NPAT
CAGR 13.3%
18.3
16.915.5
17.2
10
12
1416
18
20
1997 1998 1999 2000
% ROE
51.7
54.5
60.963.1
45
50
55
60
65
1997 1998 1999 2000
Cost Income Ratio
100100
84
135
020406080
100120140160
1997 1998 1999 2000
Total Shareholder Return
Rebalance the portfolio
302
772547
647251
149
1997 2000
Net Profit After Tax Loans & Advances
PFSCFSInternational
4157765264
46861
456847966
5930
1997 2000
27%
50%
23%
49%
41%
10%
56%
39%
5%
43%
49%
8%
• Includes Grindlays• Excludes Group
Enhance our leadership position in Corporate Banking
6
6.5
7
7.5
8
8.5
1995 1996 1997 1998 1999 2000
ANZ
OurPeers
Source: Roberts Research
Simplify and focus International
Grindlays
Build momentum in eCommerce
Reduce the risk profile of the Bank
4339
36
20
25
30
35
40
45
ANZ
1999
ANZ
2000
ANZ
2000
- ex
Grin
dlay
s
Economic Loss Provisioning Factorsbp’s
1997 1998 1999 2000
Market Risk (Av. VaR)
A$m2323
5.4 4.4
• Beta reducing towards 1.0, in line with peer average
• Achieve superior financial performance– deliver double digit earnings growth– improve return on equity– reduce our cost income ratio to 53%
• Rebalance the portfolio – increase our business with Personal customers
• Enhance our leadership position in Corporate Banking• Simplify and focus International• Build momentum in eCommerce• Reduce our risk profile
Commitments to shareholders
Positive re-rating over the last 12 months
$8.00
$10.00
$12.00
$14.00
$16.00
01-Oct-99 29-Feb-00 26-J ul-00
ANZ Share Price
13-Dec-00
Personal Financial Services
Market share gains
10
11
12
13
14
15
Sep-98 Sep-99 Sep-00
Mortgages Cards
20
22
24
26
28
30
Sep-98 Sep-99 Sep-00
10
10.5
11
11.5
12
Sep-98 Sep-99 Sep-00
Deposits
Personal Investor Magazine awards 2000
• Business lender of the year• Home lender of the year
Funds Management – strong investment performance
ANZ Asset Management Fund
Australian Shares – Specialist Funds
Australian Fixed Interest – Special Funds
ANZ Super Pool Growth Fund
One Year Performance
Three Year Performance
5th out of 28
6th out of 31
2nd out of 32
1st out of 21
5th out of 27
1st out of 29
Source: Mercer Investment Consulting
Corporate Financial Services
A leader in Corporate Banking
Best Bank in AustraliaUS Global Finance Magazine 1999
Best FX Bank AustraliaFX Week 1999
No. 1 Arranger, Asia & Australia Global Finance
No. 1 Arranger - Asia Pacific Project Finance International 1999
World No. 1 FX Options AUDRisk Magazine 1999
Derivatives/Risk Management House of the Year INSTO Magazine 2000
#1 Domestic Commercial Paper Asia Money July 2000
Best FX Bank of the YearINSTO Magazine 2000
No. 1 Trade Services Provider in AustralasiaBrand Wood International 2000
No. 1 in Sub-custody in AustralasiaGlobal Investor Magazine 2000
International
Simplify and focus our international network
Grindlays
Simplify and focus our international network
Simplify and focus our international network
eCommerce
anz.com – the best financial/investment web site
Australian Financial ReviewInternet Awards 2000
Over 500,000 customers registered
0
100000
200000
300000
400000
500000
Oct-99 Apr-00 Oct-000
10000
20000
30000
40000
50000
60000
70000
80000
90000
Oct-99 Apr-00 Oct-00
Australia New Zealand
Major eCommerce initiatives• Internet banking
• e-payments
• anzebiz.com
• ANZ E*TRADE
• FX online
• eauto
B2B and B2C Enabling
Joint venture with OCBC Bank
Regional e-based financial institution
+
Internet Service Provider
Online Stockbroking
Retail Alliances
Leading Financial Portal
Banking front end
Customers and Community
Wet ‘n’ Wise Program
ANZ in the community
Wet ‘n’ Wise Program
Youth at Risk
Staff painting Foodbank
Staff and Culture
Staff celebrating their victory as the bestfinancial services call centre in Australia
Assisting staff with technology
The first staff member to receive her pc@home
Commitment to training and education
Doubled the number of graduates
Developing a pool of talent
Staff increasingly becoming shareholders
Substantial improvement in staff satisfaction
010203040506070
1999 2000
49%58%
From staff survey July 2000
Outlook
0.0
1.0
2.0
3.0
4.0
5.0
86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02
% change from year earlier ANZ
forecasts
Global growth is expected to slow in 2001World Economic Growth
GDP
4.04.55.05.56.06.57.07.58.08.59.0
94 95 96 97 98 99 00 01
% per annum90-daybills
Cash
Short-term interest rates
ANZforecasts
Australian interest rates have peaked
New Zealand economy is showing signs of recovery
-2
-1
0
1
2
3
4
5
6
7
90 91 92 93 94 95 96 97 98 99 00 01 02 03
ann. % ch.ANZ
forecastsGDP
Resolution 2 (a)
Re-election of Mr C B Goode as a director
Votes Votes Votes For Against Open
_____ ___% _____ ___% _____ ___%
AGM 2000
Resolution 2 (b)
Re-election of Mr J C Dahlsen as a director
Votes Votes Votes For Against Open
_____ ___% _____ ___% _____ ___%
AGM 2000