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May 28, 2018

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Page 1: WELCOME [nursing.jhu.edu] - School of Nursing at … to use your JHED Login ID and password to log into myJH. Setting up your account 1.Go to the myJH homepage at and click the First

WELCOME JOHNS HOPKINS

SCHOOL OF NURSING

Page 2: WELCOME [nursing.jhu.edu] - School of Nursing at … to use your JHED Login ID and password to log into myJH. Setting up your account 1.Go to the myJH homepage at and click the First

TableofContentsAboutthePrerequisiteCourses

CourseStructure......................................................................................................................................1

Frequentlyaskedquestions.....................................................................................................................1

YourJohnsHopkinsemailaccount

Settingupyouraccount...........................................................................................................................3

Forwardingyouremail.............................................................................................................................4

IntroductiontotheBlackboardClassroom

TechnicalRequirements...........................................................................................................................6

Announcements.......................................................................................................................................6

SyllabusandCourseSchedule..................................................................................................................7

Textbookinformation...............................................................................................................................7

AvoidingPlagiarismModule.....................................................................................................................7

SettingupConnect

Systemcompatibilitycheck......................................................................................................................7

Courtesyaccess........................................................................................................................................8

Pairingyoursection..................................................................................................................................8

Frequentlyaskedquestions.....................................................................................................................8

SettingupLateNiteLabs

Systemcompatibilitycheck....................................................................................................................10

Pairingyoursection................................................................................................................................10

Frequentlyaskedquestions...................................................................................................................10

SettingupCengageOWLv2

Systemrequirements.............................................................................................................................11

Pairingyoursection................................................................................................................................12

Frequentlyaskedquestions...................................................................................................................12

Helpfulresources

Howtostayorganized............................................................................................................................13

Whattodoifyoufallbehind..................................................................................................................13

Importantcontactinformation

JHUSON.................................................................................................................................................13

Customersupport..................................................................................................................................14

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AboutthePrerequisiteCoursesThe10-weekcoursesaredesignedwithstudents’goalsinmind.Theinstructor-ledcoursesaredeliveredusingafacilitatedteachingapproachtoengagestudentsandencourageinteractionandparticipation.Coursesarecompetitivelypricedandavailableonlineinthefall,spring,andsummersemesters.

Allstudentspursuingahealth-basededucationcannowtakethefollowinginstructor-ledprerequisitesallonlineandgetatasteofHopkinsNursing.

• Biostatistics• HumanGrowthandDevelopmentThroughtheLifespan• Nutrition• Microbiologywithvirtuallab*• Anatomywithvirtuallab*• Physiologywithvirtuallab*• Chemistrywithvirtuallab§

Forafulllistofrequiredcoursesvisitourpre-licensureMasterofScienceinNursing:EntryinNursingprogramwebpage.

*VirtuallabsareacceptedatHopkinsNursing,butnoteverywhere.Checkyouruniversityandstatelicensurerequirementsforprerequisitecourses.

§OfferedbutnotrequiredbyJohnsHopkinsSchoolofNursing.

CourseStructureTheonlineprerequisitecoursesareinstructor-led,10-weekcoursesthatusetheBlackboardLearningManagementSystem(LMS).Thecoursesarestructuredsothateachweekofthecourseisamoduleofcontenttypicallyconsistingofrequiredreading,ashortmulti-mediapresentation,adiscussionboardactivity,andaquizonthatparticularweek’scontent.Additionally,labcoursesincorporateavirtuallabactivityandwillhaveadditionalassignmentstoassessstudentmasteryandapplicationoftheinformation.

ThemoduleforaparticularweekwillopenonMondayandthecoursecontentwillbeavailableforyoutocompleteduringtheweek.Unlessotherwisenotedwithinthecoursesyllabus,assignmentsaredueat5:00PMEDTonthedatelistedinthecoursescheduleandsyllabus.

FrequentlyAskedQuestions(FAQ)Howoftenaretheprerequisitecoursesoffered?Allsevencoursesareofferedonceasemester,duringtheFall,Spring,andSummersemesters.

Willthesecreditsbeacceptedbythecollege/universitythatI’minterestedinattending?Eachcollegeanduniversitywillhavepoliciesandproceduresabouthowitwillevaluatetranscriptsfromyourpreviouswork.EachprerequisitecoursecompletedatHopkinswillbedisplayedonaJHSchoolofNursingtranscript,whichwilllistthenameofthecourse,thecreditsearnedforthecourse,andthegradethatyouachieved.

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Weadvisethatyoucontacteachschooloruniversitythatyouareconsideringtoresearchitsparticularrequirementsandifourcourseswillbeacceptableforitsprogram.Inparticular,weurgeyoutospecificallyaskaboutvirtuallabsandiftheschoolthatyouareconsideringwillacceptvirtuallabsaspartofitsentryrequirements.

HowmanycoursesshouldItakeinanygivensemester,andisitlimited?Moststudentsfindthat7creditsinanygivensemesterisamanageablecourseload.Studentsmayenrollinuptothreecoursespersemester,butshouldnotenrollinmorethantwolabcoursesatthesametimeduetothestudentworkloadassociatedwiththesecourses.Eachweek,studentsshouldplantodevoteabout7-10hoursforeverynon-labcoursethattheyattemptand10-15hoursforeveryvirtuallabcourse.Estimatedhoursarevariabletoeachindividual'slearningpaceandpriorknowledgeofthecontent.

WhodoIcontactifIhaveadisabilitythatrequiresaspecialaccommodation?Ifyouhaveadisabilityandmayrequireaccommodationinthiscourse,pleasecontactDisabilityServicestodiscussyourspecificneeds.

WhatactionwillIneedtotakeifIhavetowithdrawfromacourse?Towithdrawfromacourse,pleaseemailourRegistrar’sOfficewithyourname,thesemester,andthecourse(s)thatyouwouldlikedropped.

PriortoWeek8ofthecoursethereisnonotationofthedroponyourpermanentrecord.Startingwithweek8,shouldyoudropa“WP”or“WF”willbepostedtoyourrecordbasedonyourperformanceinthecoursetodate.

IfIneedtowithdraw,amIentitledtoarefund?Therefundscheduleisasfollows*:

Week1:Studentcandropwith100%refund

Week2:Studentcandropwith50%refund

Week3:Studentcandropwith25%refund

Week4andbeyond:Studentcandrop,norefund

Week8andbeyond:Studentcandropbut"WP"or"WF"willbepostedtorecord,norefund

*Pleasenote,theendofanyweeklistedaboveisconsideredtobetheSaturdayofthatweek,regardless ofwhatdayoftheweekamoduleendsonaccordingtothecourseschedule.Forexample,evenif Module1endsonaMonday,youwouldhavetorequesttodropthecoursebytheSaturdayprior,in ordertoreceivetherefunddesignatedabove.

HowcanIrequestatranscriptorrequestenrollmentverification?Ifyouarecurrentlytakingacourseandneedtoverifyyourenrollment,youcanlogintoourStudentInformationSystemathttps://sis.jhu.edu.Then,clickontheRegistrationlinkonthetoolbar,select“MyClassSchedule”fromthedropdownmenu,andthenselecttheoption“PrintableConfirmationforEnrollments.”Youmayalsoselectthe“MyGrades”screenanddownloadanunofficialtranscript.

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Onceyou'vefinishedthecourseandthegradehasbeensubmitted,youcanrequestanofficialtranscript(paperorelectronic)tobesentfromNational Student Clearinghouse.

YourJohnsHopkinsemailaccountYourJHEDLoginID(whichisalsoreferredtoasyourJHEDID)istheusernamethatyouusewhenyoulogintotheJHEDsystem.ManyresourcesatHopkinsuseyourJHEDLoginIDtograntaccess.ExamplesofsuchresourcesincludeJHUemail,courseregistrationandemployeepayrollsystems.YouwillberequiredtouseyourJHEDLoginIDandpasswordtologintomyJH.

Settingupyouraccount1. GotothemyJHhomepageathttp://my.jh.eduandclicktheFirstTimeJHEDUserlink.

2. IntheAccountSetuppage,enteryourJHEDLoginID(LID)inthetextbox.a. IfyoudonotknowyourID,youcansearchforyourselfnearthetoprightofthepagetofindit.

3. EnterthetextcharactersfromtheimageinthetextboxandclicktheContinuebutton.a. Ifyouarevisuallyimpairedorrequireassistance,dial(410)516-4357forassistance.

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4. Createyourpasswordaccordingtothepasswordrequirementslisted:a. EntertextintotheNewPasswordandConfirmPasswordfieldsb. EnteryourDateofBirthc. Enterthelast5digitsofyoursocialsecurityorgovernment-issuedidentificationnumber

5. SelectandanswerthreedifferentSecurityQuestionsandclicktheContinuebutton.

6. Ifalloftheinformationyou'veprovidedwasenteredcorrectly,youwillhavesuccessfullycreatedapasswordandarenowabletologin.

7. Ifyourequirefurtherassistance,pleasecontacttheITHelpDeskat(410)516-HELP.

Forwardingyouremailtoanotheraccount1. Afterloggingintohttp://my.jh.edu,clickontheMessagingicon,andthenclickontheOutlookicon.2. IntheExchangeOnline(Office365E-mail)WebApp,gotoSettingsicon,selectOptions

3. UndershortcutsclickonForwardyouremail

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4. Selecttheconnectedaccountstab.5. Scrolldownto'forwarding'.Under'Forwardmye-mailto:'entertheemailaddressthatyouwant

yourExchangeOnline(Office365E-mail)emailsforwardedto.

6. ClickonStartForwarding

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IntroductiontotheBlackboardclassroomInthiscoursewewilluseBlackboardastheprimaryvehicleforcoursecontentdelivery.Allofyourcoursematerials,readings,assessments,andsyllabuswillbefoundonBlackboard.Whilesomefuturecontentmaybeavailablewhenyoulogintothecourseatthebeginningoftheterm,mostcoursemoduleswillbeopenedasthecourseprogresses,sothatstudentsmaintainasimilarpacewhencompletingassignmentsthroughoutthecourse.

TechnicalRequirementsBlackboardisafairlyuserfriendlytool,butstillrequiressometimeandefforttomaster.Blackboardwillworkwithanycomputingplatform(Windows,MacOS,Linux,etc)aswellastabletssuchastheiPad.Itisrecommendedthatstudentsusealaptopordesktopforthebestoverallexperience.Atabletmaysufficeforviewingsomecoursecontent,butshouldideallynotbeusedtocompleteanyassessments.

StudentsareexpectedtoknowhowtouseawebbrowsersuchasInternetExplorer,MozillaFirefox,GoogleChrome,orSafari.MozillaFirefoxistherecommendedbrowserforusewhenaccessingBlackboardattheSONandmaybedownloadedfromtheMozillawebsite.

Itisrecommendedthatallstudentsinstallatleasttwobrowsersontheirpersonalcomputer.Thiswillprovideanothermethodofaccessingyourcourseifyourprimarybrowserstopsfunctioning,producesanerrorscreen,ordoesnotbehaveasexpected.IfatanytimeyouexperiencearesultotherthanwhatyouwereexpectingwhileusingBlackboard,itisrecommendedthatyoufirstattempttheactionagainusingadifferentbrowserpriortocontactingtheHelpDesk.

Studentsshouldknowhowtodisablepop-upblockerswithintheirbrowserwhenusingBlackboard,orprovideanexceptionfortheBlackboardWebsite(http://blackboard.jhu.edu).Often,youwillhavetwopop-upblockers:onewithinyourbrowserandonewithinasearchtoolbarlikeGoogleorYahoo.

Itisexpectedthatallstudentsknowhowtodownloadandinstallbrowserplug-insandsoftwaresuchasAdobe'sFlashPlayer,Adobe'sPDFReader,Microsoft'sSilverlight,andOracle'sJavaplatform.Itisalsoexpectedthatstudentskeepallsoftwareup-to-dateinordertoensurethebestoverallexperiencewhenusingBlackboard.BelowyouwillfindlinkstosomeofthecommonsoftwareneededtosuccessfullyuseBlackboard.

AdobeFlashMicrosoftSilverlightJavaAdobeReaderQuickTime

AnnouncementsAfteryouhavenavigatedtoaJHUSONprerequisitecoursesite,thefirstpageyouwillseeistheAnnouncementsarea.Theoldestannouncementswillbeatthebottom,withthemostrecentatthetop.WhilesomeInstructorsmaychoosetosendanemailtoyourJHUaccountanytimeanannouncementisposted,thisisnotaguarantee.Youwillwanttobesuretoscrollthroughandreadtheannouncementsatleast1-2timesperweektoseeremindersaboutimportantdates,generalclassfeedbackonassignments,andanyotherimportantinformationregardingyourcourse.

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SyllabusandCourseScheduleYoursyllabuswillbefoundundertheSyllabus&CourseInfosectionontheBlackboardcoursemenu.ThissectionwillalsocontainitemssuchastheAcademicEthicsPolicy,theInclementWeatherPolicy(ifprovided),aswellasNetiquetteguidelines.Yourinstructormayalsoincludeotherimportantinformationrelatedtothecoursesuchasascheduleorclinicalinformation.Itisveryimportantthatyoureviewandunderstandtheinformationfoundinthisarea,asyouareexpectedtoknowandfollowalloftheinformation,policies,anddirectionsthatareoutlinedinthisareaofthecourse.

TextbookInformationYoushouldtrytopurchaseyourcoursetextbook(s)and/ormaterialsassoonasyoucanafteryouhaveregisteredforthecourse,sothatyoucanensureyouhavethembeforethecoursebegins.Ifyoudonothavetimetopurchaseandreceivehardcopyversionsofthematerialsbeforethecoursebegins,wesuggestpurchasinge-bookversions,whichareavailableforalltextbooksusedinourprerequisitecourses.Formoreinformationonthetextbook(s)and/ormaterialsrequiredforyourspecificcourse,pleaseseetheSyllabusandCourseInfosectionofyourclassroom,orvisitourPrerequisiteCourseTextbookPurchasingwebsite.

AvoidingPlagiarismModuleThroughscenariosandpracticeexercises,thisself-pacedcoursewillhelpyoulearnkeyskillsforavoidingplagiarism.Itcontainsaseriesofbriefpretests,interactivemodules,andfinalpostteststocheckyourknowledge.Thecontentiscustomizedtomeetyourspecificknowledgeandneedsthroughaskingyouafewbriefpretestquestionsbeforemostsections(i.e.modules).Basedonyourperformanceinthepretestsandmodule7posttest,youarerequiredtoobtainatleast80%ontheFinalPosttest(youmayretaketheFinalPosttestmultipletimes).

Thismoduleisrequired,andshouldbecompletedassoonasyouaregrantedaccesstothecourseor,atthelatest,bytheendofthefirstweekofclass.Ifyoucompletedthemodulewhiletakinganotherprerequisitecoursewithus,youarenotrequiredagain,butyouwillstillneedtopostyourcertificate.Formoreinformationonhowtoaccessthis,seetheWelcome areainyourprerequisitecourse.IfyoutookthepreviousversionoftheAvoidingPlagiarismmodule,whichwasnothostedinmyLearning,pleasecontactyourAcademicProgramCoordinatoratprereqs@jhu.eduforassistanceinprovidingproofthatyouhavetakenthemodulepreviously.

SettingupConnectMcGraw-HillConnectisaweb-basedassignmentandassessmentsolutionrequiredforsomeofourprerequisitecourses.YouwillcompletegradedquizzesandotheroptionalinteractivelearningactivitiesviaConnect,whichisseamlesslyintegratedwithBlackboard.PleaseseetheSyllabus&CourseInfoformoreinformationonpurchaseoptionsforthetextbookandConnectaccess,orvisitourPrerequisiteCourseTextbookPurchasingwebsite.

SystemcompatibilitycheckBeforeyougetstarted,you’llneedtocheckyourcomputersystemtoseewhetheritmeetstheminimumsystemrequirementstorunConnect.YoucandothisbyvisitingMcGraw-HillConnect’sTroubleshootingpage.Whenyouclickthelink,itwillcheckyourcomputertobesurethatyour

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operatingsystemandbrowserarecompatibleforrunningtheConnectapplication,andthatallofthenecessarysoftwareisup-to-date.

CourtesyAccessIfCourtesyAccessisavailableforyourcourseprogramandyouareanewConnectuser,youmayregisterforCourtesyAccess.ThismeansthatyouwillreceivefreeaccesstoyourConnectcoursefor14days.CourtesyAccessisparticularlyusefulforstudentswhoareawaitingfinancialaidandforthosewhomaydroptheclass.BesuretoupgradetofullConnectaccessbeforethe14dayCourtesyAccessperiodexpirestoavoidanydelaysincompletingyourcoursework.

PairingyoursectionIfyourConnectsectionisnotpairedwiththecorrectBlackboardsection,yourgradeswillnotmigratetotheGradeCenterasyoucompleteyourassignmentsinConnect.Evenifyoubelieveyourcourseiscorrectlypaired,pleasebesuretocompletethisprocesspriortocompletinganyassignments.

BelowarethestepsthatyouwillneedtofollowinordertoregisteryourConnectaccountthroughBlackboard.IfyoualreadyhaveaConnectaccountandareregisteredfortheConnectcourse,youwillneedtosignininsteadofregister.Insteadofclicking'RegisterNow,'youshouldchoosesigninandenteryourConnectlogincredentials.

Note:IftheToolslinkisnotinyourleftnavigationmenu(mentionedinstep3below),pleaseinsteadclickonaConnectassignmentinoneofthecontentareasoftheBlackboardcourseandthenitwillpromptyoutopairyouraccount.

1. SignintoyourBlackboardaccount2. GotothecoursethatwillbeutilizingConnect3. GototheToolsmenu4. ClickontheMcGraw-HillHigherEducationtool5. ClickGotoMyConnectSection6. ClickContinue7. ClickRegisterNow

Ifyouhaveanyquestionsregardingthisprocess,pleasereachoutdirectlytotheConnectSupportteamat(800)331-5094.

FrequentlyaskedquestionsIcompletedmylab,whyisitnotshowinginthesubmittedareaofConnectorintheBlackboardMyGradesarea?ThelabassignmentsinConnectdon’t“submit”fullyuntileitherthestudentachieves100%onthelab,ortheduedatehaspassed.Onceyou’vecompletedyourinitialattempt,you’reabletore-accessthelabandcontinueworkinginituntilyouachieve100%.Oncetheduedatehaspassed,youwillstillbeabletoaccessthelab,butanythingyoucompleteatthattimewon’tchangethescoreatallunlessanextensionisgrantedbyyourAcademicProgramCoordinatorortheInstructorinConnect.

WhatdoIdoifIgetpointsoffforananswerthatIbelievetobecorrect?First,youshouldsubmityourchallengethroughConnect.Inwhateverassignmentyouarecompleting,thereshouldbeanoptionto‘Reportacontentissue’or‘Givefeedback.’Thiswillescalatetheissue

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directlytotheMcGraw-Hillcontentmanagementteam,whichwillresultinamoretimelyresponseintermsofgettingthecontentcorrected,ifandwhenyourclaimissubstantiated.Onceyou’vereportedtheissue,youcanthensendanemailtoyourAcademicProgramCoordinatorandInstructorforthecourse.Theywillalsoreviewthematerial,determinewhetherornotpointsshouldbededucted,andthenmakeanynecessaryadjustmentstoyourscore.

IusedConnectforanotherclass.DoIhavetoregisterforConnectagain?Yes,youmustregisterforthenewsection.DependingonyourConnectprogramandyourregistrationstatusyoumaynothavetocreateanewaccount.Obtainthecourse-specificURLprovidedbyyourinstructor,enteritintoyourbrowserandfollowtheprompts.

Iansweredallofthequestionscorrectly,whydidInotreceive100%?Oncetheduedateforanassignmenthaspassed,10%isdeductedfromthescoreper24hourspasttheoriginalduedateandtime.IfyouhaveanarrangementwithyourInstructortocompleteanassignmentinConnectbeyondtheduedate,pleasemakesuretoinformyourAcademicProgramCoordinatoraswell,sothatanextensioncanbegrantedwithinConnectandyouarenotpenalizedforlateness.

AnerroroccurredwhenIwasattemptingtocompleteanassignment,anditwassubmittedbeforeIcouldfinish.WhatdoIdo?AnytimeanerroroccurswhileintheConnectsystem,pleasetakeascreencaptureoftheerrorifyoucan,andthenimmediatelycontactyourAcademicProgramCoordinatorandInstructor.WhiletheConnectcustomersupportteamisthepreferredcontactforallgeneraltechnicaldifficulties,theyareunabletoresetassignmentsorgrantextensionstostudents.Ifyoujustneedanadditionalattemptduetoatechnicalglitchortime-outissue,thiscanonlyberesolvedbytheAPCorInstructor.

TheAnatomyandPhysiologyRevealedCadaverDissectionToolismissingcontentthatisnecessarytocompletemyworkbookassignment.Pleasebesurethatyouareviewingthe‘AllContent’area,andnotthe‘myCourseContent’area.

Ifthisdoesnotresolveyourissue,pleasereachouttoyourAcademicProgramCoordinatororInstructorforthecourse.

WhenI’minalabandclickonaCoreConcepttolearnmore,aquizpopsup.Ihaven’tlearnedthematerialyet,whyamIbeingquizzed?Thegoalofthecoreconceptsistoefficientlyfigureoutwhatthestudentknowsanddoesn’tknowregardingtheconceptsofthatparticularlabandthengivethemthelearningresourcesnecessarytoremediatebeforetheytakethelab.McGraw-HillwantstomakethisanefficientprocessandLearnSmartLabsisadaptingtoeachstudent’sstrengthsandweaknesses.Alotofstudentscan’tpinpointtheirstrengthsandweaknessesletalonestudytopicstheyaredeficientin,sotheyarehelpingtheminthisprocessbyonlygivingthemthelearningresourcesnecessaryfortheirdeficiencies.Ifthe

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studentwants,theycanclickontheLIBRARYunderthemenuontheleftandthenclickonCORECONCEPTStoreviewalloftheLearningResourcesor‘lessons’beforetheyanswerthequizquestions.

WhenwillmyConnectaccessexpire?Connectaccessexpiresafteroneyearfromthedateofpurchase.

SettingupLateNiteLabsWeuseMacmillanLearning’sLateNiteLabs(LNL)forthelaboratorycomponentofsomeofourprerequisitecourses.Likeaflightsimulatorforscience,LNLrecreatesatraditionallabenvironmentaccessedrightfromyourcomputer,allowingyoutoexploreinasafe,interactiveenvironmentanytime,anywhere.YouwillcompletealllabactivitiesandrelatedassignmentsattheLNLwebsite,whicharelinkedthroughyourBlackboardclassroom.

SystemcompatibilitycheckBeforeyougetstarted,you’llneedtocheckyourcomputersystemtoseewhetheritmeetstheminimumsystemrequirementstorunLateNiteLabs.Youcandothisbyvisitingtheirbrowsercompatibilitytestsite.Whenyouclickthelink,itwillcheckyourcomputertobesurethatyouroperatingsystemandbrowserarecompatibleforrunningtheapplication,andthatallofthenecessarysoftwareisup-to-date.

PairingyoursectionInorderforyoutobeabletopairyoursectionappropriately,you’llneedtobesurethatwhenyouregisterforLateNiteLabs,youareusingthecorrectsectioncode.FormoreinformationonthiscodeandregisteringforLNL,pleaseseetheSyllabus&CourseInfosectionofyourcourse,orvisitthePrerequisiteCourseTextbookPurchasingwebsite.

OnceyouareregisteredforLNL,youmustpairthesectionbyloggingintoLNLfromyourBlackboardcourse.

1. Oncethecoursesiteopens(oneweekpriortothestartofterm)andyouareregisteredinLNL,accessthecourseandclickintotheCourseContentarea

2. ClickintotheWelcome area of the classroom.ScrolldownuntilyouseetheLateNiteLabs(LNL)link, andthenclickintothatarea.

3. Clickthe“LateNiteLabsInitialLogin”linkthatisprovided.4. Anewbrowserwindowwillopen.SignintoyourLNLaccountwithyouremailandpassword.5. Fromthispointon,afterclickingtheLNLlinkinsidealearningmodule,youwillgodirectlyfrom

BlackboardtoLNLwithouthavingtologinagaintoyourLNLaccount.

Note:PleasemakesurethatyouonlylogintoLateNiteLabsbyclickingthelinkswithinBlackboard,throughoutthecoursecontentmodules.

FrequentlyAskedQuestionsIsignedupforthewrongsection.WhatdoIdo?EmailyourAcademicProgramCoordinatororsupport@latenitelabs.comforassistanceingettingmovedtotheappropriatesection.

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WhenwillmyLateNiteLabsaccountaccessexpire?Youraccountwilllastforthedurationoftheclass.Ifyouhaveanyspecialrequestsonceyourclassisover,suchasextensionsorassignmentretrieval,[email protected].

Whycan’tIsubmitmyassignments?Youcansubmitassignmentsaslongtheduedatehasnotbeenpassed.Ifyouarehavingdifficultysubmitting,pleaseclearyourentirebrowsinganddownloadhistory,cookies,andallcachedimagesandfiles.Ifyoucontinuetoexperienceproblems,[email protected].

HowdoIknowthatmyshortanswerormultiplechoiceassignmentsweresubmitted?Youwillgetanotificationthatyoursubmissionwassuccessfulonceyouclick‘Submit’.Youcangobacktoyourcoursepagetodoublecheck.Ifitsays‘Submitted’nexttotheShortAnswerorMultipleChoicelinks,thenyoucanbesureitwassuccessfullysubmitted.

I’vecompletedalab’sprocedures.AmIdone?Youwillgetanotificationthatyoursubmissionwassuccessfulonceyouclick‘Submit’.Youcangobacktoyourcoursepagetodoublecheck.Ifitsays‘Submitted’nexttotheShortAnswerorMultipleChoicelinks,thenyoucanbesureitwassuccessfullysubmitted.

MyInstructorgradedmyassignment,whyisthegradenotshowingupintheBlackboardMyGradesarea?GradesinLNLdonotautomaticallypopulateintheBlackboardGradeCenter,andmustbemanuallyenteredbytheInstructor.Thiswillbedoneperiodicallythroughoutthesemester,notnecessarilyimmediatelyaftertheassignmentshavebeengraded.IfyouhaveanyquestionsregardingyourgradesinLNL,pleasecontactyourInstructor.

SettingupCengageOWLv2Homework,practiceactivitiesandaccesstoeTextbookareprovidedviaCengageOWLv2,whichallowsyoutoworkatyourownpaceuntilyouunderstandeachconceptandskill.Eachtimewhenyoutryaproblem,OWLv2changesthechemicals,values,andsometimeseventhewordingofthequestiontoensureyouarelearningtheconcepts.Instantfeedbackalsosupportsyourlearning.

SystemRequirementsWindows

• Windows7,8,8.1,or10• Intel®orAMD®CPU,1.8GHzorbetter• 1GBRAMormore• Webbrowsers:Microsoft®InternetExplorer11.0orgreater;GoogleChrome50.0orgreater;

Mozilla™Firefox®47.0orgreater;MicrosoftEdge12.0orgreaterMacintosh

• MacOS®X10.9orgreater• Mac®computerwithanIntel®Processor• 1GBofRAMormore• Webbrowser:Safari™8.0orgreater;Mozilla™Firefox®47.0orgreater;Google™Chrome®50.0

orgreaterAdditionalRequirements(AllSystems)

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• AdobeFlashPlayer• AdobeReader• Screenresolutionof1366x768orgreater,andcolorqualityof16-bitorgreater• Popup-blockingsoftwareturnedoff,orconfiguredtoallowyourcourse’sOWLv2URLtodisplay

popupwindows• Browsersettocheckfornewerversionsofcachedpagesandrefreshautomatically.• Soundcapabilityforaudiocontent

PairingyoursectionInorderforyoutobeabletopairyoursectionappropriately,you’llneedtobesurethatwhenyouregisterforOWLv2,youareusingthecorrectsectioncode.FormoreinformationonthiscodeandregisteringforOWLv2,pleaseseetheSyllabus&CourseInfosectionofyourcourse,orvisitthePrerequisiteCourseTextbookPurchasingwebsite.

OnceyouareregisteredforOWLv2,youmustpairthesectionbyloggingintoOWLv2fromyourBlackboardcourse.

1. Oncethecoursesiteopens(oneweekpriortothestartofterm)andyouareregisteredinOWLv2,accessthecourseandclickintotheCourseContentarea

2. ClickintotheWelcome area of the classroom.ScrolldownuntilyouseetheCENGAGEOWLv2 link, and thenclickintothatarea.

3. Clicktheregistrationlinkthatisprovided.4. Anewbrowserwindowwillopen.SignintoyourOWLv2accountwithyouremailandpassword.5. Fromthispointon,afterclickingtheassignmentlinkinsidealearningmodule,youwillgo

directlyfromBlackboardtoOWLv2withouthavingtologinagaintoyouraccount.

Note:PleasemakesurethatyouonlylogintoOWLv2byclickingthelinkswithinBlackboard,throughoutthecoursecontentmodules.

YouwillalsoberequiredtocompletetheIntro:WorkingwithOWLassignmentpriortocompletinganyotherassignments.YouwillnotbeabletoproceedtoModule1withoutgettingatleast80%forthisassignment.ThelinktothisassignmentcanbefoundjustundertheregistrationandpairinginformationintheWelcome area of the classroom.

FrequentlyAskedQuestionsWhenwillmyLateNiteLabsaccountaccessexpire?OWLv2accessisvalidfor6months,fromthepurchasedate.

MyInstructorgradedmyassignment,whyisthegradenotshowingupintheBlackboardMyGradesarea?It’spossiblethereisjustahang-upinthesystemthatiscausingthisissue.PleasereachouttoyourAcademicProgramCoordinatorortheInstructortohavethemresyncthegradebook.

HelpfulResourcesWearecommittedtodoingwhatwecantoensureyoursuccessinourprerequisitecourses,andhelpingyouprepareforyourfutureinthehealthcareprofessions.Ifyouareexperiencinganissueinyour

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classroomorhaveaquestionthatisnotansweredinthisguide,pleasereachouttoyourAcademicProgramCoordinatorforfurtherassistance.

HowtoStayOrganizedTakingcoursesonlineisoftenmuchmorechallengingthantakingin-personclasses,asitrequiresthestudenttoremainindependentlymotivatedandorganized.Inourprerequisitecourses,studentsareexpectedtomanagetheirtime,schedule,andworkloadindependently.StudentsshouldbeaccessingtheircoursesiteandJHUe-mail(ifnotforwardedtoanotheremailaddress)frequentlythroughouteachmodule.Theyareexpectedtoreviewandunderstandallrequirements,policies,assessments,andvariouscomponentsoftheclassroomwithoutverymuchguidance.

Topreparefortakinganonlineprerequisitecoursewithus,werecommendthatallstudentsreviewourintroductorymodule,HowtoTakeandManageYourTimeinanOnlineCourse.Inthispresentationyouwillfindanumberoftipsandresourcesforparticipatinginanonlinecourse,planningandmakingaschedule,andlearninghowtostayontrackandorganized.

WhattodoifyoufallbehindEarlycommunicationisthebestthingyoucandowhenyouencounteraproblemand/orfallbehindinyouronlinecourse.CommunicatewithsupportstaffandyourInstructorimmediatelyifyoufeellikeyouarehavingdifficultygraspingthematerial,navigatingtheonlineclassroom,orbalancingyourworkloadwithyourotherwork-liferesponsibilities.Whileweexpectstudentstoberesponsibleandindependent,weunderstandthatsometimescircumstancesarisethatareoutofastudent’scontrol.Formoreinformationonwhattodoifyoufallbehindinyourcourse,pleasereviewtheHowtoTakeandManageYourTimeinanOnlineCoursemodule,linkedabove.

ImportantContactInformationIfyouneedtocontacttheinstructorofyourspecificcourse,theirinformationcanbefoundintheContactInformationareaofyourBlackboardclassroom.

JHUSONAcademicProgramCoordinatorEmail:[email protected]:(443)287-9620Hours:Monday-Friday,8:30amto4:30pm(EST)

ContactyourAPCifyouhaveanytechnicaldifficultiesaccessingcoursematerialsonthecoursesite.Pleaseincludeyourcoursenumberandsectionintheemail.Also,indicatethemoduleand/orassignmentinwhichyou'reencounteringtheissue.

Toinquireaboutgradesortorequestassignmentdeadlineextensions,contactyourinstructordirectly.

SONHelpDeskEmail:[email protected]:(410)614-8800Hours:Monday-Friday,8:30amto5:00pm(EST)

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YoushouldcontacttheJHUSONHelpDeskforBlackboardrelatedsupportissues,bothduringandoutsideofnormalbusinesshours.NormalbusinesshoursareMonday-Friday,8:30am-5pm.Issuesthatoccuroutsideofnormalbusinesshourswillbeaddressedthefollowingbusinessday.IfyouexperienceaBlackboardoutageorloginproblem,[email protected]@JHhelpdeskcanbecontacted24/7butshouldonlybecontactedaboutoutagesorloginproblems.

CustomerSupportConnectWebsite:http://mpss.mhhe.com/

http://createwp.customer.mheducation.com/wordpress-mu/success-academy/

Phone:USAandCanada800-331-5094(toll-free)Sun:12pm-2amMon-Thurs:8am-4amFri:8am-9pmSat:10am-8pm(AlltimesinEasternTime)

Asia+80088139190(toll-free)Mon-Fri:8amto5pm(SGT/CST)

UK&Europe+80088139190(toll-free)Mon-Fri:8amto5pm(GMT)

YoushouldcontactConnectcustomersupportifyouexperienceanytechnicaldifficultieswiththesystembeyondwhatyourAcademicProgramCoordinatororinstructormaybeabletoresolve.Ifyouneedaquizreset,anassignmentextension,orhaveanissuerelatedtoyourgrade,reachouttotheAPCorinstructor.Foranythingbeyondthat,submitatrequesttotheConnectcustomersupportteam.

LateNiteLabsWebsite:http://latenitelabs.com/contact/

http://latenitelabs.com/manuals/Phone:1-800-262-0518Email:[email protected]:Monday-Friday,9:00am–6:00pm(EST)

YoushouldcontactLNLcustomersupportifyouexperienceanytechnicaldifficultieswiththesystembeyondwhatyourAcademicProgramCoordinatororinstructormaybeabletoresolve.Ifyouneedanassignmentextensionorhaveanissuerelatedtoyourgrade,reachouttotheAPCorinstructor.Foranythingbeyondthat,submitatrequesttotheLNLcustomersupportteam.

CengageOWLv2Website:http://www.cengage.com/contact/

https://www.cengage.com/services/product/owl2

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Contactpage:http://support.cengage.com/victoriaweb/primarypage

YoushouldcontactCengagecustomersupportifyouexperienceanytechnicaldifficultieswiththesystembeyondwhatyourAcademicProgramCoordinatororinstructormaybeabletoresolve.Ifyouneedanassignmentextensionorhaveanissuerelatedtoyourgrade,reachouttotheAPCorinstructor.Foranythingbeyondthat,submitatrequesttotheCengagecustomersupportteam.

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