Welcome RAD User Conference & Working Together Day .

WelcomeRAD User Conference

& Working Together Day

www.royaldeaf.org.uk


Aims of The Day

Learn Together

Meet New People

Improve Understanding

Have Fun!


RAD User Conference & Essex Working Together Day 201309:30 – 09:50 Registration and refreshments

10:00 – 10:05 Welcome and housekeeping – Paul Newbury

10:05 – 10:10 Opening remarks – Jan Sheldon

10:10 – 10:50 Research At DCAL – Professor Bencie Woll

11:00 – 13:00

WTD RAD

11:00-12:00Families Workshop

11:00-12:00RAD Update & “Last

year, you said we did…”

12:00-13:00Your Feedback, Your

Questions

LUNCH 12:00 – 13:30 LUNCH 13:00-14:00

13:30 – 14:30 NDCS I-Sign Project Individual service sessions

14:30 – 15:30 Deaf Apprentice Individual service sessions

15:30 – 16:00 Refreshments

16:00 – 16:45 Deaf Role Models with Jason Ellis & Diane Webb

16:45 – 17:00 Closing Remarks

17:00 – 17:30 Feedback & Networking


Housekeeping & Venue

Toilet LocationsFire Procedures

Refreshments & Lunch


Opening Remarks

Dr. Jan Sheldon


Keynote Speaker

Professor Bencie WollResearch at DCAL

Deaf Community and RAD: Deaf Community and RAD: you said, we didyou said, we did

Jan Sheldon


Giving your feedback to RAD

User conference – October 2012

Deaf Clubs conference – April 2013

Events like Deaf Day


RAD in 2013

Economy – difficult times, for everyone

RAD provides important services for Deaf people

RAD needs to do more with Deaf people and community


Property strategy

Some buildings will be sold

• Gillingham• Acton• West Ham • Southend• Romford


Property strategy

Buildings will be sold. But Deaf Clubs will not close.

We are working with Clubs to find new buildings.


User Conference October 2012

We said that Deaf people are important to RAD and that we want your feedback so that we can improve our relationships with the Community.

You said…


RAD needs to develop Employment services

We have recruited an Employment, Skills and Transition Manager

We are now supporting clients in Essex in applying for jobs (and improving “employability”) …Since August 2013 we have supported ten people, two of whom have secured employment!


RAD needs to develop Employment services

We are working with mainstream employment services; as part of the Work Programme.

We are providing Deaf Awareness training to employers.


Deaf people need more “employability” skills, training and development

We have provided workshops and training courses:

• Driving theory workshops• CV writing• Job application processes and interview techniques• Access to Work and employment• Presentation skills


You liked the ‘one click’ video call to the Deaf Law CentreWe have renewed our lease for the webcam

You asked us to promote the Deaf Law Centre at more Deaf Clubs across the U.K.Clubs we have visited include: Leicester, Derby, Gloucester, Liverpool, Cardiff, Swansea and Caerphilly


You asked for correspondence from the Deaf Law Centre to be written in plain EnglishWe have introduced an internal guide that ensures all of our correspondence is written in plain English. The feedback has been positive.

You gave feedback on how quickly the Deaf Law Centre replies to e-mailsWe remain committed to maintaining regular contact with our clients and ensuring that e-mails are responded to quickly


The interpreter feedback forms are a pain to fill in!

We have had face: face meetings with more clients – and are looking at other ways of making giving feedback easier


You said that interpreting services in Havering are poor

We have met with the Council and are working with them on improving their awareness of Deaf issues – work in progress!


Deaf Clubs Conference April 2013

We said that we wanted to have better relationships with Deaf Clubs as they are an important link to the Community.

You said…


Services for older Deaf peopleWe will use the money from the sale of our buildings to develop excellent services for older Deaf people

Young Deaf need to be a priorityWe are developing a new Central London Youth Club

iPad training We found a Deaf trainer – offered to all Clubs


Better contact information for Deaf ClubsWe now advertise Deaf Club events on the RAD website – and have shared contact details

Increase general knowledge New Development Manager will be working will all Clubs to agree programme for talks and debates

Follow up dayWe are here today!


What next?

• We need to keep talking and working together

• Consultation sessions coming up in November and December

• RAD to keep consulting with Deaf people


RAD and the Deaf Community working together: Creating a better future for Deaf people



Role Models

Jason Ellis


Role Models

Diane Webb


Closing Remarks


Feedback

Did the day meet your expectations?Did we meet our aims for the day?

Welcome RAD User Conference & Working Together Day .

Documents

deaf clubs conference

deaf dayrad

deaf peoplerad

deaf law centrewe

deaf awareness training

deaf law centre replies

deaf role models

employment serviceswe