Welcome new Credentialed Trainer Fellows & Credentialed Trainer Faculty! Whitebox, Training Room 3 May 20, 2013
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Welcome newCredentialed Trainer Fellows
& Credentialed Trainer Faculty!
Whitebox, Training Room 3May 20, 2013
Housekeeping
• Cell phones, pagers, email• Breaks• Restrooms• Smoking• Parking
Today’s ScheduleTime Leader What
8:30 – 9:00 am You Settle in
9:00 – 11:00 am Rob Welcome & Orientation
11:00 – 12:00 pm Stephanie CHL 101
12:00 pm – 1:00 pm You & Instructional Designers Teambuilding & Lunch
About Cone Health
• 6 hospitals• 2 medical centers• 3 urgent care centers• 70 clinics• 10,000 employees & others• And growing!
Vision & Mission
VisionCone Health will be a national
leader in delivering measurably superior healthcare.
MissionWe serve our communities by
preventing illness, restoring health and providing comfort, through exceptional people delivering exceptional care.
Cone Health Values
About Cone HealthLink
• Integrated Electronic Medical Record
• The one system that coordinates all patient care across the network
• “One Patient, One Chart, One Team, One Network”
Benefits of Cone HealthLink
Improves the quality of care we deliver to our patients:- Patient Safety & Outcomes- Patient & Clinical Staff Communications
- Accessibility to quality information at the point of care
HR Brief
• Standards of behavior• Dress code (including shoes & perfume)• Sexual harassment prevention• Attendance• Patient privacy
Safety
• Codes• Fire (RACE/PULL), other disasters• Infection prevention• Blood borne pathogens• Web portal• Notification if you are ill or in an accident
What will be your role?
Become credentialed
Provide training & support
1-to-1, at the elbow, phone, JIT
Classroom teaching & coaching
Maintain & edit training materials
Job shadowing & floor support
What You Will Be Doing
Your CHL PartnersRed Lanyard = Super User
1st line of support• Promotes ownership• Initial focus on workflows
Red Lanyard = Super User 1st line of support• Promotes ownership• Initial focus on workflows
Black Lanyard = trainers, contractors, and Epic resources
2nd line of support• Can assist with workflow/training• Should know if system is incorrect
Black Lanyard = trainers, contractors, and Epic resources
2nd line of support• Can assist with workflow/training• Should know if system is incorrect
Tracking your time
• Flexible hours around your schedule• Temporary part-time, volunteer position• About 20 hour weeks (more authorized)• Use the spreadsheet that Heather created
New Fellows Checklist Extend a personal welcome. Tour the Department. Explain scheduled working hours and
method of timekeeping. Make arrangements for the individual(s) to
be accompanied to lunch the first day. Discuss lunch and break periods. Discuss training timetable. Discuss notification procedure in the event
of illness or accident. Review absenteeism and tardiness policy. Identify washroom and other facilities
(cafeteria, Employee Health, etc.). Explain security procedures for department. Discuss parking for department and shift.
Introduce staff members. Identify work area and location of
equipment, supplies and storage space. Review and discuss job description. Explain job/role responsibilities. Provide required information and training on
bloodborne pathogens. Review TB control plan in infection control
manual. Discuss safety rules, drills, emergency codes,
use of safety equipment and review all hazardous waste materials/protocols and location of all related manuals.
Review department dress code. Explain Smoke Free Campuses. Complete the Remote Access Agreement.
What can you expect from Rob?
Work / life balance
Be honest & fair
Routine feedback
Recognize successes
Timely communications
Supportive of your development
Hold all accountable for performance
Be available
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