WELCOME MBA Class of 2015. Johnson Technology Services 203 Sage Hall (607) 255-6300 or Ext. 5-6353 [email protected] Todd Kreuger, IT Director.

WELCOME MBA Class of 2015

Johnson Technology Services

203 Sage Hall(607) 255-6300 or Ext. [email protected]

Todd Kreuger, IT [email protected](607) 254-8657 or Ext. 4-8657 office(607) 229-2982 cell

Mike Leiter, Associate Director of Client [email protected](607) 255-6558 or Ext. 5-6558 office(570) 786-7232 cell

Overview

• Johnson Technology Services and CIT Overview

• Your NetID• Email• Laptop Requirements• RedRover Wireless• Technology Services Portal

Johnson Technology Services

• Objective: Our goal is to achieve excellence by partnering with customers to exceed expectations.

Getting Assistance

Contact the Johnson Technology Services Help Desk if you are unable to address your issue with CIT or Johnson AV.

CIT Helpdesk

• NetPrint • Email Services• Blackboard• RedRover

Johnson Helpdesk

• Laptop Issues• Sage Hall Printing• Johnson Websites

Johnson AV

• Classroom issues• Breakout Room

Monitors• Video Conferencing• Borrowing Equipment

Johnson Technology ServicesJohnson AV Johnson Help Desk CIT Help Desk

(607) 255-6353 – Ext. 5-6353 (607) 255-6300 – Ext. 5-6300 (607) 255-5500 – Ext. 5-5500

[email protected] 34 Sage Hall

[email protected] Sage Hall

[email protected]

8:00 – 4:30 M – FExtended hours TBD

8:00 – 4:30 M – F 8 am – 6 pm by phonePress 0 after hours if critical

Classroom issues Outlook Configuration RedRover Wireless

Breakout room monitor issues Sage Hall Printing NetPrint Software

Video Conferencing* Laptop issues

Borrowing equipment**- Video cameras- Sound system for event

“Johnson” in the URL – e.g., - johnson.cornell.edu- Jconnect.johnson….- Johnson.qualtrics.com- Johnson.campusgroups.com

“Cornell” in the URL – e.g., - Exchange.cornell.edu- Blackboard.cornell.edu- It.cornell.edu/netprint

• *Minimum 5 business days notice• **Minimum 1 business day notice

- Don’t know where to go

What’s New?

• WebEx– Full-featured web meeting platform, including

voice, video, and screen sharing– https://custudent.webex.com/

• Classroom Upgrades – B8, B9, B5, 141– HD Compliant– Blu-Ray– HD Video Conferencing in B8 & B9– Lecture Capture in B8 & B9

• Office 365

Johnson Helpdesk Support Services

• Expert diagnostics• Recommendations• Non-warranty-voiding troubleshooting and

repairs

What is a NetID?• It’s a username• Identifies you at Cornell• Unique and only assigned to you

What is it used for?• Email Address [email protected]

([email protected])• Online Resources e.g. (Student Center, Blackboard,

Library Services etc)• Allows Secure access to your confidential Cornell

information (Grades, Bursar Account, etc)• Logging into Johnson’s public computers

Your Cornell NetID

Set Your Security Questions• Go to http://netid.cornell.edu

Using Email at Johnson

• Johnson currently uses Microsoft Office 365– Provides calendar sharing for collaboration– Allows booking of Breakout Rooms– Provides campus Address Book

• Using Cornell Cmail is not recommended

Laptop Requirements - Antivirus

• Antivirus is required.

• If you already have antivirus installed on your computer, you do not need to make any changes.

Laptop Requirements

• Macs are supported; however, restrictions include:– Excel for Mac does not have some features required

for Spreadsheet Modeling classes.– @Risk software is only compatible with Windows.

• Microsoft Office 2010/2013 or 2011 with Outlook is recommended. Any other software used for email may have limited support and functionality.

• Smart Phones are not required for the program.

Laptop Requirements - NetPrint

• NetPrint software is required to print from your Laptop to a Cornell printer.

• A NetPrint account has been created for use of this service

http://it.cornell.edu/services/netprint/

The NetPrint website

• List of printers• Add money

Sage Hall Printers:• Quickstations (Classroom Level)• Student Business Center (Rm. 239)• Library (1st floor)

http://it.cornell.edu/services/netprint/

Public Computers at Johnson

• Quickstations– Classroom Level, near mailroom– For quick prints, email, editing documents

• Student Business Center– Room 239, next to student lounge– Quiet space for extended stay– Includes document scanner, color printer, fax

Student Lounge

• Big screen TV, DVD player• Cell phone chargers• Laptop chargers

– Apple– Dell

• Please read and understand the posted usage disclaimer before using chargers.

Connect to “RedRover” wireless and register

Portal For Technology Serviceshttp://jconnect.johnson.cornell.edu

Offices > Technology Services > Student Support

Join us for training to learn about:

• Booking breakout rooms• Using a Mac at Johnson• Creating and sharing calendars• Importing Campus Groups calendars• WebEx Audio/Video Collaboration tool• Other questions you may have

Please configure your E-mail before attending to get the most out of the training.

Questions

Technology Services HelpdeskLocated in Room 203

We’re Available to Assist you

Monday - Friday

8:00 AM - 4:30 PM607-255-6300

[email protected]