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Welcome Managing Change: Making Your Courthouse Safer
21

Welcome Managing Change: Making Your Courthouse Safer.

Dec 26, 2015

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Ralf Lang
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Page 1: Welcome Managing Change: Making Your Courthouse Safer.

Welcome

Managing Change:

Making Your Courthouse Safer

Page 2: Welcome Managing Change: Making Your Courthouse Safer.

Objectives for this workshop

• Identify and manage the five key elements of sustainable change

• Design a set of goals to improve court security• Explain the benefits/incentives of improved

court security• Describe the skills that are necessary to make

your courts and courthouse safer• Create partnerships to obtain new resources • Prepare a plan to bring about sustainable

change

At the end of this session you will be able to:

Page 3: Welcome Managing Change: Making Your Courthouse Safer.

Court Safety is…

The protection of people, property, and information from injury or loss.

Page 4: Welcome Managing Change: Making Your Courthouse Safer.

This includes…

The public, victims, witnesses, jurors, other county offices, litigants, court staff, and judges.

Page 5: Welcome Managing Change: Making Your Courthouse Safer.

Crime Prevention Approach to Courthouse Safety

Opportunity

Page 6: Welcome Managing Change: Making Your Courthouse Safer.

Let’s Get Busy!

1. How many of your courts have an overall court security plan?

2. How many of your courts have successfully implemented that plan?

3. What were the challenges?

I have a couple of questions for you

Page 7: Welcome Managing Change: Making Your Courthouse Safer.

Did you experience any…

• Confusion?

• Anxiety?

• Gradual Change?

• Frustration?

• False Starts?

Page 8: Welcome Managing Change: Making Your Courthouse Safer.

Components of Successful Change

Vision Skills Benefits Resources Action Plan

Sustained Change

Page 9: Welcome Managing Change: Making Your Courthouse Safer.

Vision Skills Benefits Resources Action Plan Sustained Change

X Skills Benefits Resources Action Plan Confusion

Vision X Benefits Resources Action Plan Anxiety

Vision Skills X Resources Action Plan Gradual Change

Vision Skills Benefits X Action Plan Frustration

Vision Skills Benefits Resources X False Starts

Managing Complex Change

Source: Dr. Mary Lippit, Managing Complex Organizational Change 2007

Page 10: Welcome Managing Change: Making Your Courthouse Safer.

Vision = Goals

Vision Skills Benefits Resources Action Plan

X Skills Benefits Resources Action Plan Confusion

Page 11: Welcome Managing Change: Making Your Courthouse Safer.

Effective Goals

• Make the public safer• Good business practice• Partnership• Make court staff safer/territoriality

Page 12: Welcome Managing Change: Making Your Courthouse Safer.

Skills

Vision Skills Benefits Resources Action Plan

Vision X Benefits Resources Action Plan Anxiety

Page 13: Welcome Managing Change: Making Your Courthouse Safer.

Required skills

• Professional court security officers

• Management commitment

• Trained court staff and judiciary

Page 14: Welcome Managing Change: Making Your Courthouse Safer.

Benefits

Vision Skills Benefits Resources Action Plan

Vision Skills X Resources Action Plan Gradual Change

Page 15: Welcome Managing Change: Making Your Courthouse Safer.

WIIFM?

• Reduced liability exposure

• Improved accountability

• Increased trust and confidence

• Control

Page 16: Welcome Managing Change: Making Your Courthouse Safer.

Resources

Vision Skills Benefits Resources Action Plan

Vision Skills Benefits X Action Plan Frustration

Page 17: Welcome Managing Change: Making Your Courthouse Safer.

Resources: Is it really all about…

SHOW ME THE ?

Page 18: Welcome Managing Change: Making Your Courthouse Safer.

Use What You Have

To get to the…

•People•Property•Information

Page 19: Welcome Managing Change: Making Your Courthouse Safer.

Planning

Vision Skills Benefits Resources Action Plan

Vision Skills Benefits Resources X False Starts

Page 20: Welcome Managing Change: Making Your Courthouse Safer.

Planning tips

• Start together with partners

• Basically you can’t over-communicate

• Be specific

• Assess/measure

• Try something, if it doesn’t work, try something else

Page 21: Welcome Managing Change: Making Your Courthouse Safer.

In Closing…

“ Of all the things I've done, the most vital is coordinating those who work with me and aiming their efforts at a certain goal.

- Walt Disney