Welcome ! April’s Monthly Dinner Mtg. The Greater Atlanta ASQ Section 1502 Healthcare Special Interest Group (HC-SIG) Information Mini-Workshop by Hamilton.

Welcome ! April’s Monthly Dinner Mtg

The Greater Atlanta ASQ Section 1502 Healthcare Special Interest Group

(HC-SIG)

Information Mini-Workshop by Hamilton Plaza

Agenda

• What are Special Interest Groups (SIGs)?

• Who Should Be Involved?

• WIIFM?

What are Special Interest Groups?

SIGs aka “Task Force”

The formation of a sub-group within an ASQ

Section or other larger entity lead by at least

8 active ASQ section members that focused

on a specific area of interest such as

Healthcare, Engineering, Management, etc.

The Purpose of a Healthcare SIG

• Healthcare SIGs (HC-SIG) provides its members value added activities to gain in-depth knowledge in specific healthcare topics and to serve our communities.

• The activities include topics of discussions, sponsor of healthcare speakers from within the region, tours of health-related facilities, case studies and other knowledge exchange activities.

The Purpose of a Healthcare SIG

• Sharing Quality Improvements with non-profit health organizations (i.e. community health clinics) .

• The SIG serves as a two-way bridge for direct communications between the Healthcare Division (HCD) and its members.

• The HC-SIGs will be the “Agents of Change” “the boots on the ground” to deploy and implement some HCD initiatives & goals.

Management & Organization

• By-laws or operating procedures of a SIG must be in accordance with ASQ National and the Section by-laws & procedures.

• The Section actively supports the SIGs.• The SIG Chair participates in the Section’s

Executive Committee as a non-voting member.

• The SIG may elect officers as needed, except Treasurer.

• The Section and SIG fiscal year will be the same.

Formation Process – Section Level• A Section member(s) approaches the Section

Chair to form a Healthcare SIG by submitting a petition package containing the names of at least 8 active ASQ members, the mission statements and a preliminary six month schedule.

• The Section’s Chair and Executive Leadership Committee formally acknowledges and approval the HC-SIG’s petition.

• Upon approval, the HC-SIG members elect a Chair and other officers deemed necessary.

• The petition is forwarded to the HCD

Chair or designee for acceptance.

Formation Process – Healthcare Div.

• The SIG Chair must agree to ASQ policy & procedure G 61.00 “Policies and Procedures: Conflict of Interest-ASQ Member Leaders”.

• A completed copy of G 61.00 Appendix A “Conflict of Interest-Member Leaders’ Conflict of Interest Declaration Form” is forward to the Healthcare Division Voice of the Customer Chair or designee.

• The Healthcare Division will provide written notice of acceptance to the Section and SIG chair.

Section’s Next Steps

• Formally announce the HC-SIG to the Section members (newsletter, website,etc.)

• The Section Chair grant the HC-SIG chair time during the Monthly Section Dinner meeting to make a presentation about the HC-SIG (i.e. the mission, elected officers and activities planned for the next six months.

• The HC-SIG Chair attends the Section’s Executive Committee meetings.

Who Should Be Involved?

• All Section members are welcome to join, participate, support and contribute.

• All Healthcare Division members are strongly encouraged to lead, facilitate and be Agents of Change (ACs).

WIIFM

• The Greater Atlanta ASQ Section 1502 Healthcare SIG is the first SIG in recent history to be formally recognized by the HCD.

• We are the pilot/model for other ASQ Sections.

• We created the process & publications about the formation of HC-SIGs in the HCD.

• We have a high visibility.

WIIFM “The Agents of Change”

‘B’ is for BHAG—Big Hairy Audacious Goal

At our HCD leadership council retreat last December 2010 the group, by consensus, settled on a BHAG for the HCD over the next few years. That goal is:The HCD and its membership will materially contribute to the elimination of the $700 billion of annual healthcare waste1 by enabling and equipping champions of performance excellence and continuous improvement in healthcare.

We will do this by cost-effectively informing, educating and motivating our \HCD members to sustainably:

“Improve Organization and Operational Excellence”“Increase Patient and Customer Satisfaction”“Change the Culture of Healthcare in a Positive Manner”

WIIFM-The Healthcare Division Role

• The Healthcare Division (HCD) will support the formation of HC-SIGs.

• The HC-SIGs is an opportunity to bring value to the ASQ HDC members.

• The HCD will engage the HC-SIG through routine communications.

• HCD will provide the SIGs with some annual goals and objectives, and seek SIG participation in national initiatives.

WIIFM-Here in My Section

• The opportunity to be an “Agent of Change”.

• Make a difference by serving and sharing our HEALTHCARE QUALITY knowledge through community activities.

• Publish articles in the HCD website, HCD Newsletter and in the Patient Safety & Quality Healthcare.

• Acquire & share knowledge.

• Assume leadership roles locally and nationally.

• Be an “Healthcare Ambassador” for the Greater Atlanta ASQ Section 1502 and your Company.

WIIFM-Here in My Section

Acknowledgements

• Jerome Lofton, Past Section Chair

• Ruffin Booth, Current Section Chair

• The Section’s Executive Committee

• Janet Busse, Luke Lovett, Mariette Grimes, Tara Brown, Judy Kern, Jerome Lofton, D Bossart, and Ruffin Booth.

• Sandy Reynolds

• Dr Joe Fortuna, HCD Chair

Q&As

Any Questions?

Enjoy Your Dinner!