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Project Management 2. Portfolio Management
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Page 1: Week 2 1218025656801810 9

Project Management2. Portfolio Management

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Week 2

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Project selection and portfolio management

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Project selection and portfolio management

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Project selection and portfolio management

What are the inputs that cause

the project process to begin?

What are the inputs that cause

the project process to begin?

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Unit Objectives

Implement IT project planning and selection techniques

Appreciate the importance of project portfolio management

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Strategic PlanningIdentifying IT Projects

Project ProposalsProject Selection MethodsApplying a Selection Model

Project SelectionProject Success

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Strategic PlanningIdentifying IT Projects

Project ProposalsProject Selection MethodsApplying a Selection Model

Project SelectionProject Success

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But first

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Assignment 1

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Assignment 1

“Write a project plan”

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Assignment 1

“Write a project plan”

Topic: Week 3

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http://www.teachers.ash.org.au/researchskills/Dalton.htm

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Back to the programme…

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Strategic Planning

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Strategic Planning

1. What is strategy?2. How do projects relate to strategy?

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Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

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5 Forces analysis

Supplier power

Supplier power

Customer power

Customer power

Threat of New

Entrants

Threat of New

Entrants

SubstitutesSubstitutes

Intensity of Intensity of competitioncompetition

Michael Porter’s ‘5 Forces’ – 1980’s

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business model template

VALUEPROPOSITION

COSTSTRUCTURE

CUSTOMERRELATIONSHIP

TARGETCUSTOMER

DISTRIBUTIONCHANNEL

VALUECONFIGURATION

CORECAPABILITIES

PARTNERNETWORK

REVENUESTREAMS

INFRASTRUCTURE CUSTOMEROFFER

FINANCE

Osterwalder’s Business Model framework 2006http://business-model-design.blogspot.com

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Process efficiency

Process efficiency ScorecardScorecard Customer

satisfaction

Customer satisfaction

FinancialFinancial

Learning and

innovation

Learning and

innovation

Balanced Scorecard

Kaplan & Norton (1994?) HBR

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Kaplan & Norton (1998?) HBRhttp://www.visual-literacy.org/periodic_table/pix/strategy-bsc-map.png

Strategy Map

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Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

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• Strategic Management Overview– Involves determining long-term objectives,

predicting future trends, and projecting the need for new products and services

– Provides the theme and focus of the future direction for the firm

• respond to change• allocating scarce resources

– Requires strong links among mission, goals, objectives, strategy, and implementation

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Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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SWOT Analysis

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SWOT = SITUATIONAL ANALYSIS

Where are we now?

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S

T

W

O

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S

T

W

O

Positive Negative

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S

T

W

O

Inte

rnal

Exte

rnal

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S

T

W

O

Inte

rnal

Exte

rnal

Positive Negative

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S

T

W

O

Inte

rnal

Exte

rnal

Positive Negative

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Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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http://en.wikipedia.org/wiki/SMART_(project_management)

SS Specific

MM Measurable

AA Achievable

RR Relevant

TT Time-bound

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Letter

Major Term Minor Terms

SS Specific Significant[3], Stretching[3], Simple

MM Measurable Meaningful[3], Motivational[3], Manageable

AA AchievableAgreed, Attainable[6], Assignable[2], Appropriate, Actionable, Action-oriented[3]

RR RelevantRealistic[2], Results/Results-focused/Results-oriented[6], Resourced[7], Rewarding[3]

TT Time-boundTime framed[2], Timed, Time-based, Timeboxed, Timely[6][5], Timebound, Time-Specific, Timetabled, Trackable

E[1] Exciting, Evaluated, Ethical

R[1] Recorded, Rewarding, Reviewed[8]

http://en.wikipedia.org/wiki/SMART_(project_management)

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Examples of “not smart”

goals?

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Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

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Set (SMART) GoalsSet (SMART) Goals

Review MissionReview Mission

Develop StrategiesDevelop Strategies

Implement Strategies through projectsImplement Strategies through projects

Align Strategies to goalsAlign Strategies to goals

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Organisation MissionOrganisation Mission

MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

projectsprojects

projectsprojects

projectsprojects

projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

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What are the goals of the projects?

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Figure 2.1 Strategic Management Process (Gray & Larson, 2006, p25)

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projectsprojects

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projectsprojects

projectsprojectsprojectsprojects

projectsprojects

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projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojects

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PPPMProjectProgrammePortfolioManagement

The ‘O’ is for Organisational

OPM3

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Programme

Programme

OPM3

PortfolioPortfolio

ProjectsProjects

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ProjectsProjectsProgramme

Programme

PortfolioPortfolio

ProjectProjectProgramme

Programme

ProjectProjectProjectProjectProjectsProjects

ProjectProjectProjectProjectProjectsProjects

ProjectProjectProjectProjectProjectsProjects

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One Portfolio or Several?

One Portfolio or Several?

CategoriesCategories

Approaches to project

portfolio management

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One Portfolio or Several?

One Portfolio or Several?

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CategoriesCategories

Venture: Projects that transform the business

Venture: Projects that transform the business

Growth: Projects that grow revenue or market

share

Growth: Projects that grow revenue or market

share

Core: Projects that help run the business

Core: Projects that help run the business

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What are the benefits of Project Portfolio Management?

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Benefits of Project Portfolio

Management

Builds discipline into project selection process

Links project selection to strategic metricsPrioritizes project proposals across a common set of criteria, rather than on politics or emotionAllocates resources to projects that align with strategic directionBalances risk across all projects

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Problems with Project Portfolio

Management

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Different views from senior management on what (and how) should

be done

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Competition (& effective utilisation) for resources

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How to

Senior Management Input

– provide guidance in selecting criteria that are aligned with the organization’s goals

– decide how to balance available resources among current projects

• The Priority Team Responsibilities– publish the priority of every project– ensure selection process is transparent – re-assess the organization’s goals /

priorities– evaluate the progress of current projects

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Figure 2.8 Sample project portfolio approach(Schwalbe, 2005, p51)

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Figure 1.5 Project management compared to project portfolio management(Schwalbe, 2005, p15)

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MoneyMoney

CustomersCustomers

Efficiency and EffectivenessEfficiency and Effectiveness

AdaptabilityAdaptability

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

programme

programme

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

programme

programme projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

Programme

Programme

projectsprojects

projectsprojects

programme

programme

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Sh

ort

te

rm

Sh

ort

te

rmM

id

termMid

te

rmLo

ng

te

rm

Lon

g

term

projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

projectsprojects

projectsprojects

projectsprojects

projectsprojects

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http://www.betterprojects.net/search?q=strategy

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projectsprojects

projectsprojects

projectsprojects

projectsprojects projectsprojects

projectsprojects

projectsprojects

projectsprojects

projectsprojectsprojectsprojects

projectsprojects projectsprojects

Strategy 2Strategy 2Strategy 1Strategy 1 Strategy 3Strategy 3 Strategy 4Strategy 4

Organisation MissionOrganisation Mission

projectsprojects

projectsprojects

projectsprojects

projectsprojects

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Identifying IT Projects

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Identifying IT Projects

• Many organizations follow a planning process for selecting IT projects which is aligned with business strategy

• Research shows:– Supporting business objectives is the

number one reason for investing in IT projects

– Use of IT standards lowers development costs by 41 percent per user (Cosgrove Ware, 2002)(Cosgrove Ware, 2002)

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Figure 2.1 Pyramid for the Project Selection Process(Schwalbe, 2005, p35)

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Project Proposals

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Most business units have a

strategic plan

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Which SHOULD align with the organisation’s strategic plan

Which SHOULD align with the organisation’s strategic plan

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Solicitation of Project Proposals

Within the organization

Request for proposal (RFP) from external

sources (contractors and vendors)

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When ranking proposals, consider;

DisciplineAccountabilityResponsibilityConstraints

Reduced flexibilityLoss of power

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Project Initiation forms

Figure 2.4B Risk Analysis(Gray & Larson, 2006, p39)

Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)

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Project Initiation forms

Figure 2.4B Risk Analysis(Gray & Larson, 2006, p39)

Figure 2.4A Major Project Proposal (Gray & Larson, 2006, p38)

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Project Selection Methods

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Not all project proposals make it to initiation

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Every project idea isn’t progressed.

Why?

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Time

Money

Focus

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Methods for selecting projects include:

- Focusing on broad organizational needs

- Categorizing IT projects- Financial analysis- Using a weighted scoring model- balanced scorecard- Strategy mapping

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Focusing on Broad Organizational Needs

– E.g. Non-financial, but important benefits

– Three important criteria:• need for the project• funds available for the project• will to make the project succeed

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Categorizing IT Projects

– Does the project provides a response to:•a problem•an opportunity•a directive

– The time and date of expected completion

– The overall priority of the project

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Financial Analysis

$$$

Net Present Value

Net Present Value

Payback model

Payback model

Return on Investment

Return on Investment

(there are more)

(there are more)

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Financial Analysis

$$$

Net Present Value

Payback model

Return on Investment

(there are more)

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Net Present Value

Net Present Value (NPV) ModelUses management’s minimum desired rate-of-return (discount rate) to compute the present value of all net cash inflows

positive NPV: the project meets the minimum desired rate of return and is eligible for further considerationnegative NPV: project is rejected

Net Present Value (NPV) Model cont’d…NPV Calculations

determine estimated costs / benefits for the life of the project and products it producesdetermine discount rate (ask organization)calculate the NPV some organizations consider the investment year as year 0, others consider it year 1some organizations enter costs as negative numbers, others do not (ask organization)

Example: CP829_Lecture_Week2_NPV.xls

Time to

StoStopp

and turn to a new

presentation pack

Time to

StoStopp

and turn to a new

presentation pack

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Payback model

Figure 4.1 Charting the Payback Period (Schwalbe, 2006, p129)

Measures the time it will take to recover the project investment

Shorter paybacks are more desirable

Payback occurs when cumulative discounted benefits and costs are greater than zero

Limitations of payback:• ignores the time value of money• assumes cash inflows for

investment period only• does not consider profitability

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Return on Investment

Return on Investment (ROI)Calculated by subtracting project costs from the benefits and then dividing by the costsFormula:

ROI = (total discounted benefits – total discounted costs) / discounted costs

Higher the ROI, the better. Many organizations have a set or minimum rate of return on investment projects

Example: CP829_Lecture_Week2_ROI.xls

(total discounted benefits – total discounted costs)

discounted costs

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Non-financial Analysis

$$$

Weighted scoring model

Balanced Scorecard

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$$$

Weighted scoring model

A weighted scoring model is a tool that provides a systematic process for selecting projects based on many criteria

– Steps in identifying a weighted scoring model:

• identify criteria for project selection• assign weights (%) to criteria add up to

(100%)• assign scores to each criteria for each project• multiply scores by weights to get total scores

– The higher the weighted score, the better– Example: CP829_Lecture_Week2_WeightedScore.xls

$$$

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$$$

Balanced Scorecard

•Balanced Scorecard – Robert Kaplan and David Norton developed

this approach to help select and manage projects that align with business strategy

– Methodology that converts an organization’s value drivers, such as customer service, innovation, efficiency, and financial performance, to a series of defined metrics

– See http://www.balancedscorecard.org for more information

$$$

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Applying a selection

model

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Applying a Selection Model

• Project Classification– Deciding how well a strategic or operations project fits

the organization’s strategy

• Selecting a Model– Focus on competitive strategy and broad organizational

needs– Perform net present value analysis or other financial

projections– Use a weighted scoring model– Implement a balanced scorecard– Address problems, opportunities, and directives– Consider project time frame– Consider project priority

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Project Selection

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The Business Case

Impacts Costs & Benefits

Clearly compares alternatives Objective

Systematic

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The Business Case

Elevator pitches?

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Table 3.4 Sample business case(Schwalbe, 2005, pp74-76)

Example business case

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Contents of a Business Case1. Introduction/Background2. Business Objective3. Current Situation and Problem/Opportunity

Statement4. Critical Assumptions and Constraints5. Analysis of Options and Recommendation6. Preliminary Project Requirements7. Budget Estimate and Financial Analysis8. Schedule Estimate9. Potential Risks10.Exhibits

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Figure 2.3 The Process for Developing a Business Case(Marchewka, 2003, p34)

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Project Success

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By the way,

Things are getting better

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Source: CHAOS Report 1995 by the Standish GroupAccess it here: http://net.educause.edu/ir/library/pdf/NCP08083B.pdf

Not even complete

d

Typically 189% over

budget

OTOBOS

53%Challenged

16%Success

31% Critical Failures

1994

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Not even complete

d

Still way over

budgetOTOBOS

51%Challenged

34%Success

15% Critical Failures

2002

Source: CHAOS Report 2002 by the Standish GroupAccess it here: http://www.standishgroup.com/quarterly_reports/index.php

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53%Challenged

16%Success

31% Critical Failures

1994

51%Challenged

34%Success

15% Critical Failures

2002

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$0

$50

$100

$150

$200

$250

1994 2005

Wasted money as a

share of total project

spend

Billions of dollars

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What happened?

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“The reasons for the increase in successful projects vary. First, the average cost of a project has been

more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact

that there are processes is significant in itself.”

(Standish Group cited in Schwalbe, 2004, p13)

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“The reasons for the increase in successful projects vary. First, the average cost of a project has been

more than cut in half. Better tools have been created to monitor and control progress and better skilled project managers with better management processes are being used. The fact

that there are processes is significant in itself.”

(Standish Group cited in Schwalbe, 2004, p13)

Smaller

projects

Smaller

projects

Better tools

Better tools

Better trainin

g

Better trainin

g

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Better SelectionBetter

SelectionPortfolio

MgtPortfolio

Mgt

Strategic Alignme

nt

Strategic Alignme

nt

More recently

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Things you

should have

(if you want to succeed)

1. Executive support

2. User involvement

3. Experienced project manager

4. Clear business objectives

5. Minimized scope

6. Standard software infrastructure

7. Firm basic requirements

8. Formal methodology

9. Reliable estimates

10. Other criteria, such as small milestones, proper planning, competent staff, and ownership

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incrementalBut, change has been…

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There is still plenty of room for

improvement.

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?What do you think is still

going wrong?

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BetterProjects.net

Title page pic care of jpellqen & CC @ Flickr

http://flickr.com/photos/jpellgen/444946201/