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Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011
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Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

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Page 1: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Week 12 – Yet Another Humber Exclusive

In Association with Steven Bochenek

November 24, 2011

Page 2: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson

• Getting qualified leads• Sustaining effective relationships through, promos, offers

and/or building community• Generating trial, upgrading, cross-branding or switching• Getting your hands on the right lists and data• Listen to the Age of Persuasion:

http://www.cbc.ca/ageofpersuasion/episode/2010/01/13/season-4-pitchmen/

Page 3: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

First – A Brain Stretcher!

To get your creative cheese stinking.

We’re playing for prizes: Top 3 runners-up get choco treats

Page 4: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

But REELLEE First!

Creative presentation tips:1) Never show anything you wouldn’t want to

see produced. 99% of the time, clients will choose the safe option. Too many of these and your portfolio rots.

2) Put your favourites at the front and back, first and last. They get noticed.

Page 5: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

First – A Brain Stretcher!

Write and perform two verses of a traditional 12-bar blues song, starting with:“Well, I woke up this mo’nin’ And my guts done went on strike”

You have 2 minutes. NB: remember the tips. Who wants to go first and last?

Page 6: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson

• Getting qualified leads• Sustaining effective relationships through, promos, offers

and/or building community• Generating trial, upgrading, cross-branding or switching• Getting your hands on the right lists and data • Listen to the Age of Persuasion:

http://www.cbc.ca/ageofpersuasion/episode/2010/01/13/season-4-pitchmen/

Page 7: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson• Getting qualified leads

Product: The Capital One Toronto Maple Leafs MasterCard

Where would they find the most leads for the least investment?

Hint: fish where the fish are (for there are no bigger fish in the world than Leafs fans)

Page 8: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting qualified leads

Product: The Capital One Toronto Maple Leafs MasterCardWhere would they find the most leads for the least investment?

That’s right, Leaf Games! • Hire a promo company run on cheap student labour (no

offense) and give away some free Leafs swag for names

But where else?

Page 9: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting qualified leads

Product: The Capital One Toronto Maple Leafs MasterCardWhere would they find the most leads for the least investment?

That’s right, The Leafs’ website.• Banner ads• email list (same basic principles as direct mail)• possibly a Twitter/Facebook promotion

But where else?

Page 10: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting qualified leads

Product: The Capital One Toronto Maple Leafs MasterCardWhere would they find the most leads for the least investment?

That’s right, Sports Magazines.b) You could advertise. Look at these Reader’s Digest FSIs and

bound-in response ads. How do they stand out?

Page 11: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Materials in the magazine• Getting qualified leads

Arrives bound in plastic,containing more thanjust the magazine.

DR materials targeted bypostal code and gender

Page 12: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Materials in the magazine• Getting qualified leads

A catalogue rests betweenthe address card and the magazine itself.

Expect many more of thesein early December’s issue

Page 13: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Materials in the magazine• Getting qualified leads

Big surprise: we’re about to go slightly off topic.

There are lots of jobs in this industry. Genuine writing with plenty of learning and detail.Can be very exciting. Ask me about John Halley.

Page 14: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Materials in the magazine• Getting qualified leads

Back to the point:Hideous FSIs* that probably work. They’re scaled downto ‘digest size’. (Mag hasits own dimensional Buzzword.)

*Free-standing insert

Page 15: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Materials in the magazine• Getting qualified leads

Bound-in DR ad. Different‘stock’ means you’re far morelikely to open to here first,and it’s impossible not to notice difference in feeling while you leaf through the mag. (Tricky buggers!)

Page 16: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Materials in the magazine• Getting qualified leads

Many direct marketers use this for AIDA in lieu ofa clever idea. Why pay someslacker in a toque to come upwith ‘breakthrough’ ideas when you just opened to thisvery page and noticed it?

Remember Zig? The stock switch is a zag. Clever? No.Effective? Sadly, yes.

Page 17: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson

• √ Getting qualified leads• Sustaining effective relationships through, promos, offers

and/or building community• Generating trial, upgrading, cross-branding or switching• Getting your hands on the right lists and data • Listen to the Age of Persuasion:

http://www.cbc.ca/ageofpersuasion/episode/2010/01/13/season-4-pitchmen/

Page 18: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promotionto brandloyalists

Page 19: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promo to loyalistsRiceworks is a brown rice snack that’s gluten-free, has no

preservatives, is 33% lighter than chips. It has a huge following

Page 20: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promo to loyalistsRiceworks is a brown rice snack that’s gluten-free, has no

preservatives, is 33% lighter than chips. It has a huge following.

Recipeworks is a cookbook that riceworks published last year, filled completely with recipes that contain riceworks as an ingredient.

Devotees of the product were the authors of the recipes.

This promotion needed to encourage submissions.

Page 21: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promo to loyalistsRiceworks is a brown rice snack that’s gluten-free, has no

preservatives, is 33% lighter than chips. It has a huge following.

Recipeworks is a cookbook that riceworks is publishing now, filled completely with recipes that contain riceworks as an ingredient. This promotion needed to encourage submissions.

1) Email campaign: solicited those who volunteered to be the riceworks email list.

Page 22: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promo to loyalistsRiceworks is a brown rice snack that’s gluten-free, has no

preservatives, is 33% lighter than chips. It has a huge following

Recipeworks is a cookbook that riceworks is publishing now, filled completely with recipes that contain riceworks as an ingredient. This promotion needed to encourage submissions.

1) Email campaign: solicited those who volunteered to be the riceworks email list.

2) Reminded them on blog, Facebook and Twitter and asked them to tell their friends. (Community building)

Page 23: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promo to loyalistsRiceworks is a brown rice snack that’s gluten-free, has no

preservatives, is 33% lighter than chips. It has a huge following

Recipeworks is a cookbook that riceworks is publishing now, filled completely with recipes that contain riceworks as an ingredient. This promotion needed to encourage submissions.

1) Email campaign: solicited those who volunteered to be the riceworks email list.

2) Reminded them on blog, Facebook and Twitter and asked them to tell their friends. (Community building)

3) Press Release: online, PR is the new advertising.

Page 24: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promo to loyalistsRiceworks is a brown rice snack that’s gluten-free, has no

preservatives, is 33% lighter than chips. It has a huge following

Recipeworks is a cookbook that riceworks is publishing now, filled completely with recipes that contain riceworks as an ingredient. This promotion needed to encourage submissions.

1) Email campaign: solicited those who volunteered to be the riceworks email list.

2) Reminded them on blog, Facebook and Twitter and asked them to tell their friends. (Community building)

3) Press Release: online, PR is the new advertising.All driving them to the site to sign up and submit a recipe.

Page 25: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Sustaining effective relationships through, promos, offers and/or building community

Promotionto brandloyalists

Page 26: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson• √ Getting qualified leads• √ Sustaining effective relationships through, promos, offers and/or

building community• Generating trial, upgrading, cross-branding or switching• Getting your hands on the right lists and data

Page 27: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Generating trial: Getting them to try you out.

Can you think of an example that we’ve used this year?

Page 28: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Generating trial: Getting them to try you out.

Example President’s Choice Financial“no-fee bank account” launch campaign

That’s right!

Page 29: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Upgrading: Getting them to use more of your products or services; or

premium versions thereof

Page 30: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Upgrading: Getting them to use more of your products or services; or premium versions thereof

Example:PC Financial direct deposit

Page 31: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Upgrading: Getting them to use more of your products or services; or premium versions thereof

Example:PC Financial direct depositdirect mail goes to new customers, immediately up-selling them, tomake all the efforts so far profitable

Page 32: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Cross-branding – sometimes called sub-branding:

Using the goodwill you’ve generated with your brand to create new brands

Can you think of an example?

Page 33: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Cross-branding – sometimes called sub-branding: Using the goodwill you’ve generated with your brand to create new brands

Example:PC Financial itself is a cross-brand.

Teacher got a two-fer!

Page 34: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Cross-branding – sometimes called sub-branding: Using the goodwill you’ve generated with your brand to create new brands

Example:PC Financial itself is a cross-brand,borrowed from Loblaws’ President’s Choice brand

Page 35: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Cross-branding – sometimes called sub-branding: Using the goodwill you’ve generated with your brand to create new brands

Example:PC Financial itself is a cross-brand,borrowed from Loblaws’ President’s Choice brand

Page 36: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Cross-cross branding sub-branding

President’s Choice Financial RSP product: “World’s Best RRSP” borrows first from PC, then PC’s sub-brand “World’s Best” line of pastas. (And then they killed the product line.)

Page 37: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Switching: Getting them to try you out because you do something

better than ‘the other leading brand’

Page 38: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Generating trial, upgrading, cross-branding or switching

Switching: Getting them to try you out because you do something better than ‘the other leading brand’

Example President’s Choice Financial“no-fee bank account” launch campaign.It’s inherently competitive and inviting readers to switch.

Teacher got a two-fer

Page 39: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson• √ Getting qualified leads• √ Sustaining effective relationships through, promos, offers and/or

building community• Generating trial, upgrading, cross-branding or switching• Getting your hands on the right lists and data

Page 40: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting your hands on the right lists and data

List-brokers: The people who sell your information.

Get lists from magazines, credit card companies, phone companies, pretty much anywhere.

Page 41: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting your hands on the right lists and data

List-brokers: The people who sell your information.

Get lists from magazines, credit card companies, phone companies, pretty much anywhere.

Don’t hate them, even though most have hair implants, halitosis and pleats. The better the list, the less waste there is.

Page 42: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting your hands on the right lists and data

A good list means less waste. And that’s good for all of us!

“There’s no such things as junk mail, only inappropriate mail.”

Who said that?

Page 43: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Getting your hands on the right lists and data

A good list means less waste. And that’s good for all of us!

“There’s no such things as junk mail, only inappropriate mail.” – Drayton Bird

Page 44: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

Today’s Lesson• Listen to the Age of Persuasion:

http://www.cbc.ca/ageofpersuasion/episode/2010/01/13/season-4-pitchmen/

Page 45: Week 12 – Yet Another Humber Exclusive In Association with Steven Bochenek November 24, 2011.

In-class Assignment

What small dimensional DM package would you drop off to the office of your favourite creative director?

Be prepared to show your idea to your friend 5 minutes before class ends. Ask about Jordan from last year.