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Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Content :
Ethics in the Ethics in the
Business Ethics
Week 3
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Social Responsibility
Implementing SR program
Ethics in the Workplace
Social Responsibility
Jakarta, September 2008
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Intro .....
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
What is Ethics ?
“Beliefs about what is right and wrong or good and bad
in actions that affect others”
(Griffin, 2007)
“The rules and principles that define right and wrong conduct”.
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
“The rules and principles that define right and wrong conduct”.
(Robbin, 2007)
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
If…
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Then ...
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
By process…
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Is there any gray area in ethics ?
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
No…!!
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
What is Business Ethics ?
Ethical or unethical behaviors by a manager or employer
of an organization
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Steps in Making Ethical Judgments
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Same blue taxi ?
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Coincidence or ... ?
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.idExpanded Model of Ethical Judgment Making
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Business Ethical Challenges
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
How Organizations Shape Ethical Conduct
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Johnson & Johnson’s Credo
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Johnson & Johnson’s Credo
Content :
Ethics in the Ethics in the
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Ethics in the Workplace
Ethics in the Workplace
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Major Corporate Stakeholders
Content :
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Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Responsibilities of Business
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Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Responsibilities to the General Public
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Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Content :
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
What is Consumerism ?
Form of social activism dedicated to protecting the rights of
consumers in their dealings with businesses
Basic Consumer Rights Source: Griffin, 2007
Responsibilities to Customer
Content :
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Basic Consumer Rights Source: Griffin, 2007
1. Consumers have a right to safe products.
2. Consumers have a right to be informed about all relevant
aspects of a product.
3. Consumers have a right to be heard.
4. Consumers have a right to choose what they buy.
5. Consumers have a right to be educated about purchases.
6. Consumers have a right to courteous service.
Social ResponsibilitySocial Responsibility
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Consumer Rights Source: Kurtz & Boone, 2007
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Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
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Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Source: Marketing Magazine, 2006
Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Ethics in Advertising23
• Food product labeling
• Misleading product claims
• Deceptive advertising
• Morally objectionable advertisingContent :
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Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Warning Labels
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Social ResponsibilitySocial Responsibility
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Content :
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Sourc
e: M
ark
eting M
agazin
e,
2006
Social ResponsibilitySocial Responsibility
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Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Source: Marketing Magazine, 2006
Social ResponsibilitySocial Responsibility
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Legal and Social Commitments
• Businesses cannot practice illegal discrimination against
people in any facet of the employment relationship.
• Businesses should provide employees with equal
opportunities for reward and advancement without regard
to race, sex or other irrelevant factors.
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to race, sex or other irrelevant factors.
• Businesses should strive to ensure that the workplace is
physically and socially safe.Social ResponsibilitySocial Responsibility
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Implementing Social Responsibility Programs
• Critics of socially responsible business oppose any business activity that threatens profits.
• Proponents of socially responsible business believe that corporations are citizens and should help to improve the lives of fellow citizens.
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lives of fellow citizens.
Implementing SR program
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Spectrum of Approaches to Social Responsibility
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Implementing SR program
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Top 15 Corporate Foundations
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Implementing SR program
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
Establishing a Social Responsibility Program
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Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]
Implementing SR program
Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id
thank you
Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: [email protected]