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Customer Relationship Management (CRM) & Digital Asset Management (DAM) Integration Brought to you by WoodWing Software, in collaboration with Gistics KEY SPEAKER :Michael Jay Moon On-Demand Webinar Series
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Webinar Slides: Customer Relationship Management (CRM) & Digital Asset Management (DAM) Integration

Aug 17, 2015

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Page 1: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Customer Relationship Management (CRM) &

Digital Asset Management (DAM) Integration

Brought to you by WoodWing Software, in collaboration with Gistics

KEY SPEAKER :Michael Jay Moon

On-Demand Webinar Series

Page 2: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

WoodWing Software

Page 3: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Webinar: CRM-DAM Integration

Content Eureka Systems of engagement Sales funnels Sales enablement

Customer engagement objects Business case

Page 4: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

How does content eureka define the essence of digital asset management?

Page 5: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

What are the 4 key concepts of content eureka and digital asset management?

Organizing branded content Finding “it” Downloading “it” Transforming “it”

Page 6: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Webinar: CRM-DAM Integration

Content Eureka Systems of engagement Sales funnels Sales enablement

Customer engagement objects Business case

Page 7: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Engagement Systems

Customer engagement– Attract– Serve– Keep

Beyond the “stack”– Hundreds of tools &

thousands of users

DAM & PIM

Page 8: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Sales enablement

Capabilities in focus– Inbound marketing– Customer service– Problem solving

Page 9: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Webinar: CRM-DAM Integration

Content Eureka Systems of engagement Sales funnels Sales enablement

Customer engagement objects Business case

Page 10: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

FunnelFacts

2 processes– Selling!– Buying

1 metric– Conversion rate

Page 11: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Webinar: CRM-DAM Integration

Content Eureka Systems of engagement Sales funnels Sales enablement

Customer engagement objects Business case

Page 12: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Sales Enablement

Boosts funnel productivity

– Social manager– Lead developer– Engagement

manager– Solution

consultant– Closer

Page 13: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

Enabling who again?

Opportunity creators– Networked consultants– Solution partners

Problem solvers– Farmers (account managers)– Business developers– Hunters

Persuaders– Sellers– Tellers

Page 14: Webinar Slides: Customer Relationship Management (CRM) &  Digital Asset Management (DAM) Integration

To view the full slides and on-demand webinar, please visit:

http://page.woodwing.com/WBN-CRM-DAM-OD.html

Brought to you by WoodWing Software, in collaboration with Gistics