Webinar Delio Live Help Tool by walmeric

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Live Help ToolBoost your leads’ commitment and sell more

27 November 2014

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Antonio QuijanoDirector of Marketing

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• Lead Management

• Sales Acceleration

• Immediate Contact

What is ?

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• Creators of Delio

What is ?

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Lead Management

platform designed for

B2C clients

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Many calls, not enough sales?

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You can increase your sales!

How?

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Increase client commitment!

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ListenParticipateCommit

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Client commitment, explainedClient listens and participates if:

1. relevant sales pitch

2. meaningful dialog

3. active client participation

4. engaging sales

presentation

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1. Relevant sales pitch

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First, track your leads

• Where do they come from?

• What search did they perform?

• What pages did the visit?

• How many times?

• What downloads?

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Then, access info in real time!

• All the lead info in your screen

• As the lead gets in touch

• Know what the lead wants

• Know what the lead has seen

• Sell accordingly

Result: more relevance = more sales

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2. Meaningful dialog

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Show your face!

• 77% of online consumers want to speak to somebody

• Use technology so your lead can also see you

• Your lead will be more engaged and listen better

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3. Active client participation

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Chat to facilitate sale

• Use chat feature as a help to the “video” sale

• Exchange long numbers, email addresses, etc.

• Make the lead participate and get involved

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4. Engaging sales presentation

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Co-browsing: enhance your sales pitch

Show images and videos on lead’s screen.

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Co-browsing: enhance your sales pitch

Point lead to other webpages

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Co-browsing: enhance your sales pitch

Fill sales forms for lead

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Co-browsing: enhance your sales pitch

Point to different places on a webpage

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The result of all this?

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A committed customer

• Lead’s needs are discovered, not

created.

• Feels he/she has bought, not been sold.

• Lead has trust in the process and the

product

• Becomes a customer, not a “sale”

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Increase in sales

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Live Help Tool® = our commitment

tool

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Live Help Tool®

• Full, 360º lead tracking

• Info automatically shows on screen of

salesperson upon contact with lead

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Live Help Tool®

• Click to Call

• Click to Video

• Click to Chat

• Co-browsing

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Questions?

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Visit us and request a demo

www.delio-lm.com

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Thanks and see you soon!

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www.walmeric.comwww.delio-lm.com