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Webinar 9: Coaching Call
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Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Dec 28, 2015

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Page 1: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Webinar 9:Coaching Call

Page 2: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Summary of Last Week’s Call• Engage everybody that will be touched by the

checklist with a one-on-one conversation.

• Ask for people’s help with this work.

• Emphasize to physicians that they are the “leaders” in the OR and that they set the tone.

• Make sure that you talk to the people that you think will be skeptical before you hold a large meeting.

Page 3: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

How Did the Homework Go?

Page 4: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Homework to Date – Slide 1 of 3• Gather an implementation team consisting of at least one administrator,

anesthesia provider, nurse, and surgeon.

• Designate if your hospital will be participating in the research portion of this project.

• Schedule a time and venue for a meeting to take place in 8-10 weeks.

• Read background materials on the checklist and look at safesurgery2015.org website.

• Create a list using the excel template provided to you of all of the OR staff, physicians, and techs. This template asks for names, titles, and email addresses. If you are part of the research, please send us this spreadsheet.

• Send us a picture of your checklist implementation team.

Page 5: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Homework to Date – Slide 2 of 3• Start/Continue to administer the culture survey.

• Modify the checklist for your hospital and test it using “table top simulation” and with your checklist implementation team in 1 case for 1 day.

• Have the same team use the checklist in every case for one day. Modify as necessary and send us your checklist.

• Work with an additional surgical team to test the checklist in as many surgical cases as you can. Modify the checklist as necessary and send us a copy of your checklist.

• Use the Surgical Safety Checklist Observation Tool (Tool 4) in the cases that are testing the checklist.

Page 6: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Homework to Date – Slide 3 of 3• Members of the implementation team need to complete the web-

based training for the teamwork observation tool (Tool 3).

• Identify departmental meetings to have the implementation team speak at following June 28th.

• Use the OR Personnel list that you created for the administration of the culture survey and assign members of the implementation team to talk to everybody individually over the next couple of weeks.

• Identify possible skeptics and make a point to talk to them before you hold a large meeting, if possible.

• Think about ways to advertize the checklist in your hospital in preparation for the roll-out.

Page 7: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Checklist Implementation Teams

Page 8: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Today’s Topics

• Importance of creating a checklist demonstration video for your hospital.

• Safe Surgery 2015: South Carolina Video Competition.

• A sample conversation: nurse to nurse.

• Coaching– Share your experiences with other participants.– Ask questions.

Page 9: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Purpose of Coaching Calls• Share your experiences with implementing

the checklist.

• We encourage everybody to participate by sharing stories or by asking questions.

• Everybody participating has learned things about how to do this.

• Every person on this call can benefit from your experience.

Page 10: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Why Make a Video?• Having a video from your hospital, with

your colleagues, using your checklist is worth a thousand words.

• Train surgical teams on how to use the checklist with the video.

• Use it to build momentum for the larger roll-out. Show your video in meetings.

Page 11: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Video Guidelines

• Do not film video over a live patient.

• Use an empty OR, conference room, or simulator.

• Shoot the video with a portable camera, phone, or anything that you have available.

Page 12: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

The Safe Surgery 2015: South Carolina

Video Competition• Create a checklist demonstration video using your

hospital’s version of the checklist and/or a video of a poorly done Joint Commission “Time-Out”.

• Deadline – July 25th, 2011

• The winning video in each category will be highlighted on the national website and will be incorporated into program presentations.

• All individuals shown in the video will need to sign a release form.

Page 13: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Send Videos and Release Forms (available on

website)To:Lizzie Edmondson

Harvard School of Public Health

Department of Health Policy and Management

677 Huntington Avenue, 4th Floor

Boston, MA 02115

Page 14: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Nurse Surgical Tech

What does this conversation sound like?

Page 15: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Coach Each Other

What Have Your Experiences Been?

Page 16: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Testing the Checklist

Page 17: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Engaging Your Colleagues

Page 18: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Administering the Culture Survey

Page 19: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Other Topics?

Page 20: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

This Week’s Homework• Continue/Start to administer the culture survey.

• Continue to talk with your colleagues one-on-one.

• Create a demonstration video using your hospital’s version of the South Carolina Surgical Safety Checklist. (All hospitals should do this)

• Finalize your hospital’s version of the checklist.

• Decide if the checklist will be used in poster or paper form in your ORs. If your hospital will be using posters, look into options to have them made.

Optional Homework:

• If you want to be part of the video competition, create and send your hospital’s checklist demonstration video and/or video of a poorly done Joint Commission Time-Out to our team.

Page 21: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

??Questions

Page 22: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Ask Us a Question By Using the Raise Hand Button

Page 23: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Office Hours:

Friday 12:00-1:00

Page 24: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Next Week’s Call:Preparation for

Expanding the Checklist to a Full Implementation

Page 25: Webinar 9: Coaching Call. Summary of Last Week’s Call Engage everybody that will be touched by the checklist with a one-on-one conversation. Ask for people’s.

Resources

Website:www.safesurgery2015.org

Email: [email protected]