€¦ · Web viewThis prospectus details all education offered by East Lancashire Hospice. Please note individuals need to consider the target audience, level, learning objectives

East Lancashire Hospice External Prospectus 2018-19 DW August 2018

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East Lancashire


Introduction

East Lancashire Hospice provides palliative and end of life care across the community of Blackburn, Darwen, Hyndburn and the Ribble Valley.

We are proud to provide outstanding education to enhance the quality of palliative and end of life by delivering a range of education opportunities to support others involved in providing care and support to people with a life limiting illness and their families.

All education provision is in line with:

Greater Manchester, Lancashire and South Cumbria Strategic Clinical Network - Overarching Principles For End of Life Care Training (2016)

Skills for Health and Skills for Care - Common Core Principles and Competences for Social Care and Health Workers Working With Adults At The End Of Life (2016) available athttp://www.skillsforcare.org.uk/Documents/Topics/End-of-life-care/Common-core-principles-and-competences-for-social-care-and-health-workers-working-with-adults-at-the-end-of-life.pdf

Pennine Lancashire - Palliative and End of Life Care Competency Framework (2016) provided in appendix 1

We provide the majority of our education at East Lancashire Hospice, this is situated just off junction 5 of the M65 and is accessible with free on-site parking.

This prospectus details all education offered by East Lancashire Hospice. Please note individuals need to consider the target audience, level, learning objectives and their own knowledge and experience in the subject in order to assess if the course meets their needs.

As a broad guide:

Introduction - for people to whom the subject is new and who have little knowledge or experience in this area

Foundation - for people with some knowledge and experience in the subject who want to look a little deeper into the area or consider how the theory can be applied in practice

Intermediate - for people with a significant knowledge and experience in the subject who want to analyse, evaluate and explore the area and relate that to application in practice

If you wish to discuss if education is suitable for you or your staff or discuss development of bespoke education to meet your specific needs, please don’t hesitate to contact Denise Williams our Development and Support Services Manager.

Telephone - 01254 287036 email - [email protected]

.

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East Lancashire

mailto:[email protected]


Booking Conditions

For all bookings or general enquiries, please contact - General AdministrationTelephone - 01254 287016 email - [email protected] and a booking form will be provided for completion and return.

East Lancashire Hospice is a charity, a number of education offerings are provided FREE of charge however for some we need to make a charge to cover our costs developing, delivering and administering education. Details of costs are provided specifically for each course.

There is high demand for places on our courses and where necessary we will create a waiting list. Those on the waiting list will be offered a place in the event of a cancellation or another date being provided.

Please note our booking conditions detailed below, I am sure you will understand we need to apply these consistently to ensure the equity and cost effectiveness of our provision. Bookings should be made at least 2 weeks prior to the session date Full payment, where required must be paid at least 2 weeks before the date of the session, failure to

pay will result in cancellation of the place All bookings will receive a confirmation email It is acceptable to transfer the place to another member of staff within the same organisation should

the booked candidate be unable to attend There will be no refund for candidate cancellations. Should the hospice cancel the course a full

refund will be provided.

Payment Options

Payment for courses can be made via the following payment options:

Cheque – please make payable to ‘East Lancashire Hospice’, write attendee name(s), course name, course date and course code on back of cheque and send with booking form to General Administration, East Lancashire Hospice, Park Lee Road, Blackburn BB2 3NY.

BACS – Send payment to Account Number 12811599, Sort Code 01-00-85 with attendees name and course code. Email booking form to [email protected], stating you are paying via BACS.

Cancellations

Bookings for all courses are checked regularly.

Any sessions with less than the minimum number of attendees booked 2 weeks before the course date will be cancelled.

All candidates booked on a course will be advised of any cancellation as soon as possible.

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East Lancashire




Contents

Course Title PageMandatory Education Workbooks 6Introduction To Palliative Care 7CARE Communication Skills 8CLEAR Communication Skills 9CLEAREST Communication Skills 10The Must’s Shouldn’t And Ought’s Of Bereavement 11Lone Working And Personal Safety 12Conflict Management And Breakaway Techniques 12Falls Prevention In Palliative Patients 13Advance Care Planning (ACP) 13Digital Legacies And Digital Property Considerations For Advance Care Planning 14Step By Step Program 15Understanding A Childs Grief And Response To Serious Illness In The Family 19Suicide And Self Harm In Teenagers And Young Adults 20Film Club 20Foundations In Clinical Care: Workbook 20MND Study Day 21Dementia a Life Limiting Illness 22

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East Lancashire


Mandatory Education

In many pieces of legislation relevant to the health and social care sector, employers are required to provide their employees with instruction and training. Health and Safety at Work Act (1974), Regulatory Reform Fire Safety Order (2005), Manual Handling Operations Regulations (1990), Equality Act (2010), Data Protection Act (1998), Medical Devices (amendment) Regulations (2005), Mental Capacity Act (2005), Directive 2002/98/EC - blood products, Food Safety Act (1990) and the Freedom of Information Act (2000) to name but a few!

In addition, all health care providers must ensure staff are properly inducted and provided with the appropriate learning and development to equip them to carry out their role safely to comply with CQC requirements. They must also ensure Health Care Assistants complete the care certificate during their induction period.

This training is often referred to as Mandatory Training. This is training that must take place to comply with legislation, CQC and best practice guidance.

Difficulties Providing Mandatory Training

Providing Mandatory Training can be a logistical nightmare, releasing staff to attend, accommodating shift workers, recognising prior knowledge and evidencing learning rather than simply recording attendance. It can also be extremely expensive.

The Solution

East Lancashire Hospice have developed The Mandatory Training Workbook, this has been produced by our Development and Support Services Manager who has many years of experience in the NHS and independent sector organising the provision of Mandatory Training for health care staff. The Mandatory Training Workbook is matched against legislation, CQC requirements, the Care Certificate and best practice guidance and covers all key topic areas. Each section has a knowledge assessment with questions relating directly to the workbook content.

On average it takes between 60 minutes and 4 hours to complete all 24 sections, depending on the prior knowledge of the staff.

The Mandatory Training Workbook can be completed anywhere and at any time so staff who work unsocial hours are not disadvantaged. In addition, you have evidence of exactly what has been taught and, through the knowledge assessment, proof that staff know the topic areas for CQC inspections.

We have also worked with Training Tracker to develop eLearning modules that mirror the workbook which can be purchased as a package or individually.

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Cost

The Mandatory Training Workbook is available electronically in a word document. Content is generic but certain aspects are organisationally specific, these can be adapted by the purchasing organisation. You will receive all versions - General, Clinical and Qualified Clinical with the associated knowledge assessments and answer booklet. You are free to adapt it, update it, add to it or remove from it in accordance with your organisational needs; however, this work is under copyright so you are unable to share or re-sell the Mandatory Training workbook format or content. £1000 one off payment.

For any enquires or to purchase please Contact Denise Williams: 01254 287036 [email protected]

ELearning modules - are available individually at a cost of £100 each for all modules.Modules can also be purchased in the following bundles

General modules - £1000 Clinical modules - £400 Qualified modules - £500

For more information, on eLearning please contact Training Tracker 01480 494515

Volunteer Driver Mandatory WorkbookLearning Objectives

Understand key elements of maintaining safety to achieve compliance with legislation and best practice guidance in relation to role

Target Audience Volunteer Patient DriversLevel IntroductionCost £200 for word versionAccess Please contact Denise Williams via email [email protected]

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Medical Equipment WorkbookLearning Objectives

Understand key elements of maintaining safety to achieve compliance with legislation and best practice guidance in relation to medical equipment

Target Audience All clinical staff who use medical equipmentLevel IntroductionCost £200 for word versionAccess Please contact Denise Williams via email [email protected]

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Introduction to Palliative CareLearning Objectives

Define palliative and end of life care Consider why the provision of high quality palliative and end of life care is

important Identify the key components of palliative and end of life care Understand the North West End of Life Care model and its application in practice Explain advance care planning and why it is important Outline an holistic approach to assessing and managing symptoms Discuss the 5 priorities for care of the dying and how this applies to their role Consider how to avoid inappropriate hospital admission for people at end of life Know what services the hospice provides and how these support people with a life

limiting illness and those important to themTarget Audience

Anyone new to supporting people with a life limiting illness and those close to them including: Volunteers, Health Care Assistants, Care Home Staff, Students studying for a career in health and social care, Personal Assistants for people with personal care budgets, Domiciliary Care providers, Nurses and AHP working in a general setting

Level INTRODUCTION - For people who have little knowledge or experience in palliative and end of life care

Facilitator End of Life Care EducatorDate, Venue and Time

19 November 2018 East Lancashire Hospice - 9.30-16.30. Course code ELH1 14 February 2019 East Lancashire Hospice - 9.30-16.30. Course code ELH2

Cost Free of Charge to all working or volunteering for organisations in Blackburn, Darwen, Hyndburn and the Ribble Valley.

Contribution for lunch of £5 suggested

For those attending from outside this area £70 for each candidate



CARE Communication SkillsLearning Objectives Know how to communicate compassionately and effectively

Recognise verbal and non-verbal cues in the conversation Understand the duty of confidentiality Know how to acknowledge emotions Understand how to use questions to explore people’s feelings, thoughts

and wishes Understand active listening and how it contributes to effective

communication Understand the concept of respect and how it can be demonstrated in

communication Know how to respond effectively Understand when and how to use reassurance effectively Know how to report things you cannot resolve on your own Know what empathy is and how to use it

Target Audience Staff and Volunteers working in support services in health and social care organisations; Volunteers, Porters, Reception staff, Administration staff, Catering staff, Domestics

Level INTRODUCTION - For people who have little knowledge or experience in palliative and end of life care

Dates, venue and times

19 September 2018 ELH Main Board Room 10.00-12.0013 November 2018 ELH Main Board Room 10.00-12.009 January 2019 Pendleside Hospice 14.00-16.0013 February 2019 ELH Main Board Room 10.00-12.00

Cost Free of Charge

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CLEAR Communication SkillsLearning Objectives Analyse how we communicate and the impact effective and ineffective

communication can have Explore barriers to effective communication and how to overcome them Explore how we demonstrate compassion and respect in communication Explain the duties of confidentiality and disclosure Understand how to use “Chat” appropriately Identify verbal and non-verbal cues and the importance of picking up on

cues in a conversation Understand the importance of letting people lead the conversation and

explore ways of achieving this Identify key components of listening actively and demonstrate the

application of listening actively in practice Know what empathy is and how to use it Understand how to explore people’s needs, choices and wishes Consider how to demonstrate acceptance in a conversation Recognise how and when to acknowledge emotions in conversations Know how to use questions effectively Explore responses and their impact on communication Explore how and when to provide reassurance Identify what and when to refer and whom to refer to

Target Audience All staff and volunteers involved in providing health and social care: Volunteers, Health Care Assistants, Care Home Staff, Domiciliary care providers, Nurses, Doctors, Allied Health Professionals

Level Foundation - For people with some knowledge and experience communicating with people in receipt of health and social care who want to explore how to hold clear, sensitive and honest conversations about: disease progression, treatment options, care options, exploration of their experiences, needs, priorities and choices

Dates, venues and times

20 September 2018 ELH Main Board Room 9.30-13.30. 12 October 2018 Learning Centre Royal Blackburn Hospital 9.00-13.00. 16 November 2018 Pendleside Hospice 13.00-17.00.

Cost Free of Charge

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CLEAREST Communication SkillsLearning Objectives Analyse how we communicate with compassion

Consider the duty of confidentiality and disclosure Recognise cues in conversations Explore how to check and clarify in conversations Know how to let people lead the conversation Demonstrate active listening Use communication skills to explore people choices, wishes and concerns Analyse the use of questions in effective communication Analyse acknowledgment of emotions and the impact this has Understand how to respond showing respect Know how to use reassurance appropriately Reflect on the use of empathy and its impact in conversations Know how to effectively use silence in conversations Consider how to use time effectively to make conversations count Apply communication skills to challenging scenarios

Target Audience Qualified Nurses, Doctors, Midwives, Allied Health professionals working in health and social care

Level Intermediate - For people working in health and social care who want to develop their communication skills in order to meet the challenges of providing compassionate communication in complex and challenging situations


4 September 2018 Rossendale Hospice 9.30-16.30

Cost Free of ChargeContribution for lunch of £5 suggested

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The Must’s Should’ s and Ought’s of BereavementEvery day we will come into contact with someone who is experiencing loss and grief. This is an area we can all find difficult: we often don’t know what to say or do, we may avoid those awkward conversations and lack confidence. The workshop provides an opportunity to reflect on the experience of loss and grief and empower candidates to provide effective support to the people they meet in a professional or personal capacity and is provided in partnership with the Oliver Robert Jordan Foundation.OLIVER’S STORY: Oliver Robert Jordan was born peacefully asleep on 4 July 2012. Oliver's family continue to love him with all their hearts; he brought immense joy, excitement and hope even before he was born. Oliver’s family recognise that everyone needs support when experiencing loss and grief from all those that they meet, whether they be professionals, family, friends, colleagues or acquaintances. Oliver's legacy is to fund education to empower others to provide bereavement support for all those who need it across our community.Learning Objectives Reflect on types of loss, the impact of loss and typical reactions

Explore how personal experiences of loss and grief can enhance or hinder the support provided (to include what may be helpful or unhelpful to individuals

Explore grief and the grieving process to aid understanding and enhance effectiveness and sensitivity when providing support

Review theories of loss and grief Understand the aspects of helping and supporting Explore and utilise effective listening skills, including identifying and

overcoming barriers to listening Explore and utilise effective questioning technique Consider significance of public and private ritual in bereavement Explore the importance of boundaries, working with risk and the client’s

support systems Identify own individual requirements for personal support

Target Audience Everyone in our community - we all provide support to people who experience grief. General public, Volunteers, Clinical administration staff, Students studying for a career in health and social care, Health Care Assistants, Personal Assistants for people with personal care budgets, Domiciliary Care Providers, Nurses, Doctors, Allied Health Professionals, Teachers, Faith Leaders, Youth Workers etc.

Level FOUNDATION - For people who have little knowledge or experience supporting bereaved people


1 October 2018 ELH Main Board Room 9.30-16.15. Course code ELH311 December 2018 ELH Main Board Room 9.30-16.15. Course code ELH421 January 2019 ELH Main Board Room 9.30-16.15. Course code ELH57 March 2019 ELH Main Board Room 9.30-16.15. Course code ELH6

Cost Free of Charge to candidates working within Blackburn, Darwen, Hyndburn and the Ribble Valley. Contribution for lunch of £5 suggestedThe cost to all other organisations is £70 per candidate

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Lone Working and Personal SafetyLearning Objectives Understanding the risks when lone working

The importance of Dynamic Risk Assessments Identifying and handling unsafe situations Understanding aggressive behaviour Avoiding provocation The importance of communication and overcoming barriers Attitude, appearance and behaviour when dealing with situations De-escalation strategies/Action Plans Self Defence/Breakaway Skills (if required) The importance of reporting and recording incidents Post Incident Support

Frequency Once within 12 months of commencementTarget Audience All lone workersLevel Intermediate - Providing detailed knowledge and skills in maintaining safety

when lone working Dates, venues and times

10 January 2019 Main Board Room 9.30-16.30. Course code ELH75 March 2019 Main Board Room 9.30-16.30. Course code ELH8

Cost This course has been commissioned by ELH at a costCharges are in place to cover cost per place only£30 per head. Contribution for lunch of £5 suggested

Conflict Management and Breakaway TechniquesLearning Objectives Understand when to use breakaway and self-defence techniques

Understand the Law in relation to the use of force for personal defence and/or the defence of others

Apply the correct & safest way to defend themselves from a variety of wrist and body grabs whilst standing, seated behind a desk, in a bed situation, and whilst in a car for those in the community

Know the quickest & safest escape from strangulations Know how to apply an effective stance in order to deal with punches and

kicks Assess, & use the environment, thus working out the quickest possible

escape route to minimise confrontationFrequency Once within 12 months of commencementTarget Audience All Lone workersLevel Intermediate - Providing detailed knowledge and skills in maintaining safety

when lone workingDates, venues and times

2 October 2018 Main Board Room Session 1 9.30-12.30. Course code ELH9Session 2 13.30-16.30. Course code ELH10

Cost This course has been commissioned by ELH at a costCharges are in place to cover cost per place only£30 per head

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Falls Prevention in Palliative PatientsLearning Objectives To explore factors that contribute to risk of falls in palliative patients

To understand how to effectively assess the risk of falls To know how to put in place strategies to minimize the risk of falls

Frequency Within 12 months of commencement and every 3 yearsTarget Audience Staff and volunteers supporting people with a life limiting illnessLevel Intermediate - Providing detailed knowledge and skills in reducing risk of

falls in palliative patientsDates, venues and times

13 September 2018 ELH Main Board Room 14.00-16.00. Course code ELH1110 October 2018 ELH Main Board Room 14.00-16.00. Course code ELH1227 February 2019 ELH Main Board Room 14.00-16.00. Course code ELH13

Cost This course is provided by ELH at a costCharges are in place to cover cost of development and delivery£40 per head

Advance Care PlanningLearning Objectives Develop skills, holding conversations with patients and those important to

them about their care Know how to support patients and those important to them to help them

begin to think about their care as they become less well Understand Advance Care Planning Develop skills and knowledge around Advance Care Planning

Target Audience All staff involved in providing health and social care to people with a life limiting illness and their families

Level Intermediate - Providing detailed knowledge and skills in regard to Advance Care Planning


17 July 2018 ELH Main Board Room 9.00-16.00. 31 August 2018 Burnley General Hospital 9.00-16.00. 24 September 2018 Pendleside Hospice 9.00-16.00. 9 October 2018 Royal Blackburn Hospital 9.00-16.00. 15 November 2018 ELH Main Board Room 9.00-16.00. 6 December 2018 Burnley General Hospital 9.00-16.00.

NB booking is required via ELHT- please email [email protected]

or call 01254 732652 /01254 736326

Contribution for lunch of £5 suggested

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Digital Legacies and Digital Property Considerations For Advance Care PlanningLearning Objectives Understand how communication, grief and death has changed due to the

internet Understand how the main online platforms are used and how they work Understand how connected devices and how they work Understand how we can prepare for death on each platform online Understanding the sentimental and monitory value placed on someone’s

digital assets and digital legacy Understand the most commonly used online services in the UK in relation

to EOL and palliative care How digital assets and digital legacy conversations should form a holistic

approach to Advance Care Planning Diffusion of digital legacy information in the hospice, online and to the

general public How to better support patients with their digital assets and digital legacy How to have conversations with the bereaved about the deceased’s digital

assets and their digital legacyTarget Audience All staff involved in providing health and social care to people with a life

limiting illness and their familiesLevel Intermediate - Providing detailed knowledge and skills in regard to advance

care planningFacilitator Commissioned from Digital Legacy AssociationDates, venues and times

6 November 2018 ELH Main Board Room 9.30-16.30. Course code ELH1424 January 2019 ELH Main Board Room 9.30-16.30. Course code ELH15

Cost This course has been commissioned by ELH at a costCharges are in place to cover cost per place only£50 per headContribution for lunch of £5 suggested

Step by Step ProgramA fully funded organisational development program for providers of care and support to people with a

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life limiting illness and their families in order to improve the quality of care.

We only have one chance to get it right!

The program consists of a modular education program detailed below with the provision of support visits from the facilitator to ensure implementation of learning in practice.

Currently provided Free of Charge to those providing care and support across East Lancashire, Rossendale, Blackburn and Darwen.

For more information contact EOLC Educator Rachel Shovelton Tel – 01254 287030 or by email [email protected]

Step by Step 1 - Introduction to Step by Step Including Principles of Palliative and End of Life Care

Learning Objectives Introduce the concept of a death denying society Introduce models of disability Explore the impact societal views have on those experiencing life limiting

illness and bereavement Reflect on how our own views can influence how we relate to others

regarding illness, death and bereavement Consider strategies for promoting open discussions re: illness, death and

bereavement Introduction to Step by Step

Target Audience All involved in providing care and support to people with life limiting illness and their families

Level FOUNDATION - To develop understanding of key principles for improving palliative and end of life care

Facilitator EOLC EducatorDates, venues and times

5 September 2018 ELH Main Board Room 9.30-13.30

Cost Free of Charge to those providing care and support across East Lancashire, Rossendale Blackburn and Darwen

Step by Step 2 - Delivering High Quality Palliative CareLearning Objectives Define End of Life Care

Explore the six Ambitions for Palliative and End of Life Care Understand the Audit cycle

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Know how to measure the quality of Palliative and End of Life Care by audit

Introduce the Step by Step Audit tools Understand why staff education is important to the provision of high

quality End of Life Care Understand the theory of change management Introduce the North West End of Life Care Model and how to identify

people approaching End of Life Target Audience All involved in providing care and support to people with life limiting illness

and their familiesLevel FOUNDATION – To develop understanding of key principles for improving

palliative and end of life careDates, venues and times

18 September 2018 ELH Main Board Room 9.30-13.30


Step by Step 3 Identifying People Approaching End of Life and Supporting People with Long Term Conditions

Learning Objectives Understand the North West EOLC model Understand the life limiting illnesses that people in their care experience Consider different dying trajectories Recognise indicators of disease progression from initial diagnosis of a life

limiting illness, though advancing disease, increasing decline and last days Understand how to respond to people who are experiencing a decline in

their health and wellbeing Explain what care and support is required in each phase of the North West

Model Target Audience All involved in providing care and support to people with life limiting illness



10 October 2018 ELH Main Board Room 9.30-13.30


Step by Step 4 CLEAR Communication SkillsLearning Objectives Analyse how we communicate and the impact effective and ineffective

communication can have Explore barriers to effective communication and how to overcome them Explore how we demonstrate compassion and respect in communication Explain the duties of confidentiality and disclosure Understand how to use “Chat” appropriately

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Identify verbal and non-verbal cues and the importance of picking up on cues in a conversation

Understand the importance of letting people lead the conversation and explore ways of achieving this

Identify key components of listening actively and demonstrate the application of listening actively in practice

Know what empathy is and how to use it Understand how to explore people’s needs, choices and wishes Consider how to demonstrate acceptance in a conversation Recognise how and when to acknowledge emotions in conversations Know how to use questions effectively Explore responses and their impact on communication Explore how and when to provide reassurance


Level FOUNDATION – To develop understanding of key principles for improving palliative and end of life care


16 October 2018 ELH Main Board Room 9.30-13.30


Step by Step 5 Holistic Assessment and Care PlanningLearning Objectives Understand the care planning cycle

Understand the concept of holistic domains: Spiritual, Psychological, Physical, Social, Environmental, Practical

Consider how domains interact in symptoms such as pain, anxiety and breathlessness

Explore the potential for use of holistic assessment tools Practice conducting a holistic assessment for an end of life care patient




20 November 2018 ELH Main Board Room 9.30-13.30

Cost Free of Charge to those providing care and support across East Lancashire, Rossendale, Blackburn and Darwen

Step by Step 6 Advance Care PlanningLearning Objectives Understand the principles of Advance Care Planning

Consider different ways of planning for future care - Preferred Priorities of Care, Lasting Power of Attorney and Advance Decisions to Refuse Treatment

Explore the benefits and challenges of Advance Care Planning Understand why it is important to offer people the opportunity to plan for

their future Overview of Mental Capacity Act

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Review My Choices - Advance Care Planning information and documentation

Consider how to promote Advance Care Planning in practice Target Audience All involved in providing care and support to people with life limiting illness



27 November 2018 ELH Main Board Room 9.30-13.30


Step by Step 7: Reducing Inappropriate Hospital AdmissionLearning Objectives Identify indicators of deterioration

Consider potentially reversible causes of deterioration Explore which environments are most appropriate to manage deterioration Explain how Advance Care Planning and Best Interest Decisions can

support the provision of care in an appropriate setting and fulfil people’s wishes

Analyse an inappropriate hospital admission to identify what could have been done differently

Understand Significant Event Analysis Explore the hospital admission audit Learning from hospital admissions




8 January 2019 ELH Main Board Room 9.30-13.30


Step by Step 8 Individualised Care of the Dying Person, Symptom Management and Care After DeathLearning Objectives Identification of common symptoms experienced by those approaching

end of life Consider the roles of the multi-disciplinary team in supporting symptom

management and the need for coordinated care Develop care plans to manage common symptoms experienced by those

approaching end of life Understand anticipatory prescribing Understand the core principles of making DNACPR decisions Understand the key findings of the “One Chance To Get It Right”

document and the “five priorities of care for dying people” Identify signs that indicate a person is entering their last days of life

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Explore how to use the Individual Plan of Care Dying Person Target Audience All involved in providing care and support to people with life limiting illness



23 January 2019 ELH Main Board Room 09.30-13.30


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Understanding A Childs Grief And Response To Serious Illness In The FamilyLearning Objectives To better understand how a child’s grief differs from an adults

Understanding of how that might also be different in different developmental stages

Normalising grief and its place in our lives Understanding how talking to a child and being open and honest can help

that child process the information Understanding how to communicate with children

Target Audience All involved supporting families experiencing serious illness, loss and griefLevel Intermediate - Providing a detailed understanding of the issue of child grief

and how to respondDate, venue and time 11 October 2018 ELH Main Board Room 13.00-17.00. Course code ELH16Cost This course has been commissioned by ELH at a cost

Charges are in place to cover cost per place only£10 per head

Suicide and Self Harm in Teenagers and Young AdultsLearning Objectives Understanding about the difference between suicide and self-harm

Understanding how both can be used as a coping mechanism by individuals Introduction to some ways you may help someone and why it is important

not to stay silent Forming a safe way to have these conversations and action plans that

empower the client and help the practitioner also feel safe Lowering the fear around these topics

Target Audience All involved supporting families, teenagers and young adultsLevel Intermediate - Providing a detailed understanding of the issue of suicide and

self-harm in teenagers and young adults Date, venue and time 1 November 2018 ELH Main Board Room 13.00-17.00. Course code ELH17Cost This course has been commissioned by ELH at a cost

Charges are in place to cover cost per place only£10 per head


Foundations in Clinical Care: WorkbookLearning Objectives Overview of hospice services and value of volunteering

Team working and role boundaries Know how to raise concerns Know what services the hospice provides and how these support people Understand the aspects of helping and supporting Tools for effective communication Understand the concept of holistic care Explain advance care planning and why it is important Supporting people to move into a comfortable position Supporting people to eat and drink Supporting people with hygiene needs Emergency situations Define independence in a therapeutic context Identify when someone needs support with independence Identify methods to promote independence Understand the importance of participation in activities Exploring what encourages and discourages participation in activities Understand group dynamics impact on socialising Identify how to encourage participation, socialisation and promote

independence in practice Reflect on types of loss, the impact of loss and typical reactions Explore how personal experiences of loss and grief can enhance or hinder the

support provided (to include what may be helpful or unhelpful to individuals) Explore grief and the grieving process to aid understanding and enhance

effectiveness and sensitivity when providing support Review theories of loss and grief Consider significance of public and private ritual in bereavement Explore the importance of boundaries, working with risk and the client’s

support systems Identify own individual requirements for personal support

Target Audience Volunteers providing care and support to people with life limiting illness and their families

Level Foundation providing good basic knowledge on all aspects of care and support

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Film ClubLearning Objectives Review a film with a theme related to illness death and bereavement

Explore messages in the film Reflect on the implications for practice

Target Audience All involved providing care and support to people with life limiting illness and their families

Level Intermediate - Providing an opportunity for detailed reflection Date, venue and time 14 September 2018 ELH Main Board Room 13.00-17.00

29 October 2018 ELH Main Board Room 13.00-17.0020 November 2018 ELH Main Board Room 14.00-18.0030 January 2019 ELH Main Board Room 13.00-17.0028 February 2019 ELH Main Board Room 13.00-17.0015 March 2019 ELH Main Board Room 13.00-17.00

Cost Free of charge - contribution of £1 for popcorn and snacks suggested


Cost £200 for word versionAccess Please contact Denise Williams telephone 01254 287036

Email [email protected]

Dementia a Life Limiting IllnessLearning Objectives Understand that dementia is a life limiting illness

Application of North West EOLC model to dying trajectories associated with dementia

Exploration of Advance Care Planning for people with dementia and their families

Application of holistic person centred care for people with dementia Explore effective symptom management for a person with dementia Applying the 5 priorities of care of the dying patient Avoiding inappropriate hospital admission at end of life

Frequency OnceTarget Audience All Clinical Staff and Volunteers

Also available to external candidatesLevel FoundationFacilitator EOLC EducatorDate, Venue and Time 5 February 2019 ELH Main Board Room 9.30-16.30. Course code ELH18

This course is provided by ELH at a costCharges are in place to cover cost of development and delivery£50 per headContribution for lunch of £5 suggested

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Motor Neurone Disease Study DayLearning Objectives Brief overview MND/diagnosis/disease monitoring/trajectory

Clinical indications for gastrostomy and referral pathway Signs/symptoms of respiratory failure, monitoring equipment and process

of set up on NIV ACP issues Cognition and best interests decision making Practical issues with cough assist and non-invasive ventilationGroup work/reflective practice around withdrawal case studies and discussion ethical/legal issues as per the withdrawal guidelines

Frequency OnceTarget Audience All involved providing care and support for people with Motor Neurone

DiseaseLevel Introduction - To provide care and support to people with Motor Neurone

Disease and their familiesDates, venue and times

5 July 2018 ELH Main Board Room 9.00-17.00

Cost Free of Charge - contribution for lunch of £5 suggested



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