Web Content Management with Lotus Domino Andrew Pollack Northern Collaborative Technologies http://www.thenorth.com Proud member of The Penumbra Group http://www.penumbragroup.com
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Web Content Management with Lotus Domino
Andrew PollackNorthern Collaborative Technologieshttp://www.thenorth.com
Proud member of The Penumbra Group
http://www.penumbragroup.com
What We'll Cover
Choosing Domino for Web contentSupporting multiple languagesSecuring a Domino applicationExploring an actual content management system
Publish or Perish
Check back weekly for new content! Last updated July 3, 1998
Content draws users, graphics don't Well, at least not business graphics
Web designers know code, not content
How is a Web Page Like a Wedding Invitation?
You want just a few lines of simple contentYou pay an expert to produce itIt takes two weeks to see the resultThe expert never gets it right the first timeCan I have that in Kanji?
Power to The People
The content owner is the best author It’s their audience It’s their interest area It’s usually their language It’s their budget
If you give them control of the page It will be what they want You can focus on other things
Summary: Top 5 Reasons To Let Content Owners Publish
They need it todayBudget? What budget?"Just a little more to the left..."Don't have any web developers who speak CantoneseOtherwise, you have to do it yourself
Where Domino Fits
Front ends and back ends and middleware, Oh my!Domino, WebSphere, and DB2 -- who does what?What scale really means
Front ends
Interaction with the userGreat for holding informationNot so good for storing dataLotus Domino, Apache
Back ends
Great for holding lots of dataNot so good for storing informationIBM DB2, Oracle, SQL ServerLotus Domino
Middleware
Ties the front end to the back endContains business and security logicPuts the Bop, in the Bop-Shu-bop adds dynamic data
Servlets, JSP'sLotus Domino forms and agents
The 100% Domino Model
Middleware: LotuScript, Java, Javascript, @Formulas, Agents,
Events
Design: Framesets, Pages, Navigators, Outlines ... so
much more!
Data Storage: Domino Databases
Big Happy Domino Server
Domino, WebSphere, & DB2 - The J2EE Model
Middleware = WebSphere : Servlets & JSP
Design = Domino: Framesets, Pages, Navigators,
Outlines.....
Data Storage = DB2
Domino is design
From concept to creation -- rapid developmentIt's a flexible container -- a great place for your stuffAuthentication and authorization are built in
DB2 is transactional data
Price listsParts inventoryFinancial dataMulti-phase commit
WebSphere is Middleware
Connects Domino's design to DB2's dataThousands of transactions per second
What Scale Really Means - Data
How Much DataIf you're talking about millions of records its Data. Put it in a relational database.Yes, I know you CAN put millions of documents into a Domino database, but think about the data firstIs it content or transactions?
What Scale Really Means - Users
How Many Users?Web users are like snowflakes One isn't a problem, it's when they
gang up They're really cold -- when they get
angry
Is it content or transactions?
Content is "easy" to serveTransactions are harderWhere is the data?
Summary: Where Domino Fits
Domino is Design Can also be middleware and/or data
storage
WebSphere is middleware Great for high volume and
transactions
DB2 is data storage -- and lots of it If you're talking about millions of
anything, its probably data
Domino WANTS to be multilingual
Just turn it on and let it go!Tools like Global WorkbenchAutomatic content translation toolsMy favorite settings Those that make my customers
happy
Domino is multilingual inside!
ASCII? One byte per character? How 80's of you! That went out with big
hair and alligator shirts
Speaking Chinese runs in families Language properties are part of the text --
they come from the author
So why do you have to do anything? Many languages have several different
versions and character sets
Design Tools like Global Workbench
These tools are GREAT for design elementsCan be hard to retrofitBest if used when creating new applicationsThese tools are not helpful for content translation
Automatic Content Translation Tools
The holy grail of content managementNot quite there, but getting betterProvide users "the gist" of the pageCan be useful, but a high cost for imperfect translationUsers are still better
My Favorite Language Settings
Lesson
These are the settings chosen by the content owners at my largest customer...
Securing a Domino Application
This is a REALLY BIG topicHow secure do you need it?First, protect the operating systemAuthentication vs. authorizationSecurity vs. obscurityData security vs. transmission security
How secure do you need it?
What kind of data is being served? Personal information Medical or financial information Business planning data Competitive information
Are there legal requirements? Many kinds of credit, medical, and personal
data have specific legal security requirements
First, Protect the Operating System
The OS is the door to everything Get in that door, and the data is open
Anything that listens is vulnerable File sharing, printer sharing, universal plug 'n
access
A quality firewall closes the doors Doesn't let anything talk to what's listening
Keep up to date on patchesKeep up to date on warnings HTTP://WWW.CERT.ORG
Authentication tells us who you are
Name and password = secret handshake Be careful of who's watching!
Trusted certificates = a photo ID Difficult to forge, but frustrating to some users
Bio authentication = well, Bio authentication Your thumb should not have value if detached
from your hand.
Authorization tells us what you can do
Access control groupsACL entries -- including rolesReader and author field data types
Security is protected data, even if you know where it is
Read access fields$ViewTemplateDefaultFile and directory controlsDatabase ACLs
Obscurity is hidden data
Non-linked pagesHidden viewsDocument indexesMany skilled users DO know how to get this dataEven less skilled users will try url hacking to see what's there
Transmission security -- stopping the man in the middle
Make sure the person you're talking to is the only one you're talking toSniffers can read the packetsSSL encrypts the connectionBasic authentication without SSL is wide open to the man in the middle
Summary: Securing A Domino Application
First, secure the operating systemBuild the application carefullyObscurity is not securityUse the access control toolsDon't forget the 'man in the middle‘
A Real Content Management System
Automatic layout makes your colors brighter and your whites whiter! Any simple text can look great with
the right layout design around it!
Never let them see you sweat Don't show users links to pages they
don't have access rights to view!
The layout defines the overall look and feel
Store the layout as a header & footer subform and display it on the web
Add some simple rich text
Display it through the layout
Automating Index Pages
Index pages provide quick, organized access to contentAvoid showing secure links to users without authorization to use them
Here's A Sample Index Page
Index pages are heavily coded for optimal design
Link definitions fill in the lookup view
Reader Names fields keep the link from from the view, preventing display for users who
cannot access the content
Notes view lookup returns a resultThe view column formula....
Creates html output for each document....
Which gets included right onto the form
Rich Text Rocks for Content Owners
Easy to use -- just like mailSupports the content owner's languageFlexible and powerful for advanced users Store HTML and Javascript natively Don't forget tools like Midas to create
and manage rich text programatically
An Actual Content Management System
Screenshots are Taken from live sites
Creating content
Controlling access
Sample Rich Text Based Content
More Rich Text Power
Editor Approval Cycles -- That's Old Hat
This is basic workflowLotus Notes has OWNED this space since it invented the stuff more than 10 years agoTo implement workflow in new sites, check out Lotus Workflow 3.x
Your Turn!
This presentation at Admin 2002 goes into a few more topics and is more in depthYou’re welcome to contact me
[email protected] http://www.thenorth.com
I’m also doing “Development Tips & Tricks for Administrators” at Admin 2002Now it’s time for Questions & Answers
Questions?
•Submit your questions now by clicking on the “Ask A Question” button at the bottom left corner of your presentation screen.
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