Web Content Management Update University of Louisville April 12, 2005
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Web Content Management Update
University of Louisville
April 12, 2005
Content Management Systems
Content management systems are used to systematically create, organize, publish, manage and maintain web-based information and resources.
Content Management at UofL
Content Types Software
Academic Resources Blackboard
ULink Portal and PeopleSoft Self-service
PeopleSoft Portal
Document Imaging and Archiving
OnBase
Document collaboration and sharing
DocuShare
Departmental web creation and maintenance
???
UofL Departmental web sites
Inconsistent in look and feel Navigation changes from page to page Content often out of date Variable quality of content Content difficult and labor intensive to maintain Web pages not designed to be handicapped
accessible
Goal
1. Provide tools, resources and support for departmental web creation and maintenance that will: Simplify creation and maintenance of web sites Ensure a consistent look and feel Provide for handicapped accessibility Enable maintenance by causal web users Support editorial processes (content approval and
scheduling workflow)
Content Management System Features
Page templates Create consistent look and feel across a set of pages Maintain navigation across site Build in accessibility Use web standards
Structured data entry Create and maintain content without use of HTML Ease maintenance for non-technical content owners
Workflow process Allows for approval from editor before publishing Scheduling of content can automate removal
CMS features (continued)
Separation of content from presentation Allows reuse of content with telephones,
handhelds, and other devices Provide built-in applications types
Mail forms Departmental calendar of events Departmental news Photo Gallery Advanced search
Evaluation Process
Organize CMS Team Interview CMS users and stakeholders Examine technical requirements Develop strategy and evaluation criteria Survey available software Implement pilot project Develop recommendation Review with advisory groups
Evaluation Criteria
System Capabilities (required) Compatible with proposed Linux environment Load Balancing and Scalability Supports LDAP authentication Distributed administration Granular (role-based) privileges
Evaluation Criteria (continued)
Product Features (required) Accessibility Support (section 508 and WAI) Flexible and fully customizable templates Capability to assign different look and feel by unit Content approval workflow Ability for casual users to maintain content
Evaluation Criteria (continued)
Product Features (required) SSL compatible Unlimited license for servers, users, and URLs Ability to interoperate seamlessly with other UofL
web environments, portal, etc. Availability of commercial support
Evaluation Criteria (continued)
Product Features (desired) Content Scheduling Human readable and publishable URLs Version control Advanced Search capabilities Support web standards (XHTML and CSS) Undo
Evaluation Criteria (continued)
Product Features (desired) Automatic generation of navigation Through-the-web editing Online help Available training Content syndication Wide user base Inexpensive to deploy
Evaluation Criteria (continued)
Built-in Applications Mail form Departmental calendar of events Departmental News Photo Gallery Search Engine Site map Survey/polls Forum
Popular CMS Products
ContextXML Uses XML with XSLT to store and deliver content. Focus on content re-use. Commercial $100K+ licensing
Documentum Focus on massive sites for storage and publications of internal corporate information.
Commercial $500K+ licensing
Drupal PHP based small to mid-size CMS.
Open Source licensing
eZpublish PHP based small to mid-size CMS.
Open Source licensing
IBM CMS (Websphere) Large scale CMS. integrates with Lotus Notes, DB2, and Websphere applications server.
Commercial $250K+
Popular CMS Products (cont’d)
Interwoven Large scale system focusing on versioning, workflow, and templating.
Commercial $400K+
Mambo Focus on corporate web sites, PHP based CMS.
Open source licensing
Midgard Popular Australian-based enterprise content management framework (tool set).
Open source licensing
Microsoft CMS Enterprise CMS based on Microsoft web server, sharepoint, and .NET technology. Commercial $100K+ licensing
OmniUpdate ASP updating server for web sites. Commercial per-user licensing model.
Popular CMS Products (cont’d)
Plone Flexible enterprise content management system based on Zope’s content management framework. Open source licensing.
RedDot Enterprise content management system with a sophisticated editing capability. Commercial $150K+ licensing
SiteRefresh Flexible Java based web publishing toolkit. Commercial $25K+ licensing
Typo3 Popular European-based open source CMS.
Open source licensing
WebGUI Modular object-oriented “application framework” for content management. Open source licensing.
Results of Product Survey
Very wide variety of options and approaches
Options range from individual blogging software to comprehensive enterprise application systems
CMS products are often dependent on additional vendor product sets such as Lotus Notes, Microsoft Sharepoint server, etc.
Results of Survey (continued)
Commercial options Expensive and proprietary Primarily targeted at business, e-commerce sites
Open source options Good fit with existing network and server
environment (Linux, apache) Open, flexible and customizable Good fit with departmental publishing needs
Top Candidate
Plone CMS Open source Highly customizable Support for large enterprise departments Enable rapid implementation Maintenance by casual users Wide user base Commercial support available
Plone Characteristics
Compatible with UofL environment Cross-platform support: Linux, Windows,
Sun, Apple, BSD Support for LDAP authentication Ability to distribute administration and
privileges Content scheduling and approval Ability to import/export websites
Plone Characteristics (continued)
Standard templates validate to web standards (XHTML and CSS)
Standard templates implement accessibility standards (WAI and 508)
Supports load balancing and scalability Existing experience Commercial support
Plone Characteristics (continued)
A sample of Plone users include: Duke University North Carolina State UNC, Chapel Hill Rice University, Houston Loyola University, Chicago NASA Mars rover - http://mars.telascience.org/home Sigma Xi, research Society - http://exchange.sigmaxi.org/
Implementation Considerations
Establish production environment and LDAP connection
Identify technical support staff (1/2 FTE) Develop user support staff (1/2 FTE) Additional Helpdesk resources Develop documentation and training Develop sample templates Develop custom support offerings
Summary A content management system can help University
departments develop consistent web sites, meet accessibility standards, ease maintenance of content by casual users, and implement editorial processes to maintain content quality.
The Plone CMS is currently the top candidate. Implementation will require:
Integration with enterprise infrastructure, including LDAP Technical support staff (1/2 FTE estimated) End user support and training (1/2 FTE estimated) Additional HelpDesk resources
Discussion
This presentation is located at http://docushare.louisville.edu/dscgi/ds.py/Get/File-8560/
Mike Dyre
852-7770
Related Documents
