WEB 2.0 - Procurement in 2011

COLLABORATION in REALTIMEWEB 2.0 & Best Practice in PROCUREMENT

April 2011Michael Klemen

Copyright © 2009 All Rights Reserved.

UMDENKEN


Data, Voice, Video

Virtualization

Mobility

IP-Services

Security

Transp & Routing

Physical Infrastruct.

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Person centric

Essentielle Elemente der KollaborationDie Welt in 2011…. ist anders…

Event centric

Inspection/Equipment Testing

Weigh Scales

SCADA/DES

HMI

Plant DataCollection

RFID Sensors

PLC

Device Integration

EnvironmentalBuilding Management

Plant Historian

virtualized

http://www.youtube.com/watch?v=VQ3d3KigPQM

http://skichallenge.orf.at/sc09/stories/skikurs/


Essentielle Elemente der Kollaboration

THEN NOW

Inside my organization Dispersed, mobile teams

Hierarchy Self-organizing

Documents, text Video, interactive media

Search Information finds you

Inside the firewall, walled off Inclusive, selective, policy-based

On premise Cloud, hybrid

PEOPLE

COMMUNITIES

CONTENT

CONTEXT

SECURITY

DEPLOYMENT


In der neuen Normalität brauchen wir produktive, grenzenfreie Unternehmen


In der neuen Normalität brauchen wir rasche Innovation


Flip can do it ….. Am 4.11. zwischen 08:08 to 09:04


Creating impact with Video technology

TheFLIP.com

Which Business Process needs no explanation, no maintainance view, no graphical view.....

If a picture tells 1000 words – how many do you get by video.....

http://www.theflip.com/


Video Showcase Kollaboration in ….

Organization Process Flow

Plant-floor

Remote Expert

resources

InternalExperts

ExternalSuppliers

Issue EngageCamera

Connect with central support

Need to FindAn ExpertInternally

Onsight Expert and/or CUPC audio/videocall

Share viaTelepresence* and WebEx

IM & Webexwith Supplier

Need to connectwith SupplierExternally

Publish on PortalShow & Share

Alert Employee on-Site


Beispiel: Emission Alert

SCADA monitoring identifies stack gas & temp issue

1. Dashboard indentifies mixture issue. Reason for problem needs to be determined

2. Database checked to

profile potential problem

3.Scrubber identified as potential reason for

problem

4. Maintenance dispatched

5. Emission deviation tracking for reports initiated

7.Maintenance confirms scrubber

8.Action conference call with Environmental, Maintenance, Plant Mgr

9.Decision made to divert emissions and repair scrubber

10.Maintenance travels to terminal to look up parts list.

11.Maintenance calls Warehouse Mgr, determines

part in stock.

13.Emissions diverted

14.Maintenance performs repair

15.Scrubber back on line

Derzeit5 min 10 min

20 min

30 min 15 min 20 min

30 min20 min

30 min

15 min 90 min

17 Steps = 7.8 hours

6.Environmental alerted

12.Parts dispatched

16.Data for EPA report sent

17.Report created

15 min

20 min 15 min

15 min 30 min 90 min


Beispiel Emission Alert

SCADA monitoring identifies stack gas & temp issue

1. Dashboard indentifies mixture issue. Reason for problem needs to be determined

2. Database checked to

profile potential problem

3.Scrubber identified as potential reason for

problem

4. Process initiates maintenance dispatch, data tracking, alerts environmental

5.Maintenance confirms scrubber

6.Process initiates collaboration event with Environmental, Maintenance, Plant Mgr, Warehouse Mgr

7.Decision made emissions diverted, stock checked, parts dispatched

8.Emissions diverted

9.Maintenance performs repair

11.Data stored & report created

Intelligente Kollaboration

5 min 10 min20 min

2 min

2 min20 min

90 min

11 Steps = 3.65 hours

10.Scrubber back online

20 min

15 min 15 min

20 min

Time Saved = 4.15 hours

Solution components to comprehensive Intelligent Collaboration

Cisco: VoIP, Presence, Skills Routing, Quad, WebEx, Tidal, Plant Network, Prosumer Video, Show & Share

Example SAP: BPM, MII, Plant Maintenance, NetWeaver, Business Suite 7, Environmental Compliance


CUCM

SIP

SIP

SIP

VCS

Was heute schon möglich ist …


SIP

Multipoint Konferenzen

B2B Konferenzen

H.323 Videosysteme

CUCMVideo Services

CUCM

… und worauf wir hinarbeiten !


Neue Cisco IP Phones, Video on-board


Cisco Cius, das Business Tablet


Cisco Jabber, das Collaboration Cockpit

Cisco Movi, das Video Cockpit

• Sprache, CTI, IM, Presence, Video, Voicemail, Directory

• Windows oder Mac OSX

• Eigener Presence Server oder der Dienst aus der Cloud

• Spezieller Client für Video

• Windows oder Mac OSX

• Spezielle Kamera für HD Qualität bei „normalem“ PC

http://onetandberg/C9/Movi/Movi%20Images/15macbookpro_wMovi%202.jpg

http://oslspsp1/C9/Movi/Movi%20Images/Movi_control_interface_Lo%20Res.jpg


Scheduling – gemeinsame Planung für TP und Webex

Teilnahme – ein Klick und man ist im Meeting

Sprache – TP wählt sich automatisch in die Webex Session

Video – Multipoint Unit sendet komprimiertes Video an webex

Content – wird in beide Richtungen angezeigt

Alle weiteren Vorteile von webex nutzen !

Cisco TelePresence Webex OneTouch


Video Collaboration zwischen Engineering and Produktion

Operator looks up presence of remote or on-site technical expert on FactoryTalk portal or on Wi-Fi phone and starts video session

Librestream Onsight Camera

Remote engineer needs to bring in other team member/customer

Views presence of other RA team member within client.

Clicks on Webex icon inside OnSight Expert to share the video with more team members

WebEx multi site Desktop Collaboration with Librestream Onsight Expert

Librestream OnsightExpert (desktop client)


Beschleunigte Produkt Entwicklung und reduzierte Reisekosten durch virtuelle Kollaborationsräume

Video Collaboration Enabled Research and Product Development

Interactive whiteboards enable colleagues in multiple locations to view and draw/mark-up projected documents simultaneously.

Whiteboard and TelePresence sessions controlled from IP telephone for one-push startup

Webex sessions/digital media screens to bring up and share other information e.g., Varian IP database to check if IP related to idea being discussed exists


IP Communications

Customer Care

ConferencingTelepresence / Videoconference

Enterprise Social Software

Mobile Applications

Messaging

Video wird allgegenwärtig

Copyright © 2009 All Rights Reserved. 21


CISCO QUAD Release 2.0 - limited availability

Overview Premises-based solution that enables

teams & knowledge workers to quickly and securely create, share, and scale content & expertise within organizations.

Benefits Drive Productivity

Connecting people, communities & information to get work done faster

Increase AgilityForm teams, find experts, collaborate instantly

Improved ExperienceConsolidated view, fast & easy access to contextual and relevant expertise and information


Social Graph of people, communities and information

OpenSocial Container with full support for both gadgets and Portlets

Dynamic User Interface with persistent UI Elements and dynamic updates without page reload via AJAX

Pervasive support for Unified Communication throughout the portal

CMIS Support for interoperation with Content Management Systems

Virtual Data Layer Abstraction to support distributed stores like Hadoop/Hbase

Pervasive support for Video throughout the portal

Semantic Web Enablement: Support for RDF Stores

Fine grain policy control with CEPM Integration

OnPremise, SaaS and Hybrid deployment models

CISCO QUADArchitecture Highlights


Virtual Collaboration Space (VCS) “Where problem solving and innovation accelerate”

• Fosters interactive dialogue and creativity in acomfortable, collaborative environment• Ideal for joint content development and/or problemsolving across multiple sites• Reduces travel while enabling broader participationin team meetings• HD video eases cultural barriers and greatly improvesthe quality of communications

Benefits


Kollaboration in Research und Entwicklung

Provides manufacturing designers and engineers with real-time collaboration which accelerates time to market, improves the quality of collaboration, gains efficiency through reduced travel, all in a secure environment.

Remote Design Center

Main Design Center TelePresense Supply Partner TelePresense

Data Center

DCV allows active CAD virtualization, collaboration on CAD model and live designer interaction, while full dataset remains secure


Effective communication unlimited used for internal and external meetings (vendor, supplier, partner) Engineering and Design Meetings - Online Engagements with suppliers, such as joint editing of design plans

• World-wide rollout of audio and web conferencing for about 3,800 people• All Group Companies (Steyr, Cosma, Powertrain, …) benefit from the global framework agreement

• Highlights after 13 Months:• about 3500 meetings per month • about 600,000 minutes/month• about 4,500 registered hosts / 900 active hosts

WebEx Meeting Center at Magna Better, faster and more productive collaboration worldwide


SUPPLY CHAIN Schlüsselindikatoren

Reliability• Forecast Accuracy• Delivery Performance to Customer Request• Fill Rates• Perfect Order Fulfillment

Responsiveness• Order Fulfillment Lead Times

Flexibility• Supply Chain response time• Production Flexibility

Cost• Inventory Carrying Costs• Total SC Management Costs• Value-Added Productivity• Warranty/Returns Processing costs

Profitability• Inventory Turns• Inventory Days of Supply• Cash-to-Cash Cycle Time

Sources: Supply-Chain Council, www.supplychainmetric.com, www.kpilibrary.com


1 2 3

4 5 6

Procurement strategy

Supplier relationship management

Sourcing & category management

Workforce and organization

Requisition to pay

Technology

MESSKRITERIEN im Design der Supply Chain


1 Procurement strategy



2 Sourcing & category management



3 Requisition to pay



4 Supplier relationship management



5 Workforce and organization



6 Technology



…it is a precise, actionable plan for changing the way companies do business with one resounding piece of advice: swim for open waters.

Wie blau ist Ihr Ozean…


Red Ocean Strategy

Blue Ocean Strategy

Compete in existing market space Create uncontested market space

Beat the competition Make the competition irrelevant

Exploit existing demand Create and capture new demand

Make the value-cost trade-off Break the value-cost trade-off

Align the whole system of a firm's activities with its strategic choice of differentiation or low cost

Align the whole system of a firm's activities in pursuit of differentiation and low cost

Wie blau ist Ihr Ozean…


….Machen !

http://sethgodin.typepad.com/

http://www.sethgodin.com/sg/no_js.asp



http://www.onrampbranding.com/


…. Machen !

Started 28 Mar 2011 ... The Domino Project is a new way to….

do things…

The job is not to catch up to the status quo,

The job is to invent the status quo !


Das DOMINO PROJECT

The manifesto is about starting –

not just “I´m starting to think about it” or “We are going to meet on this”

No, starting.

Going beyond the point of no return.

Making something happen.


Das DOMINO PROJECT

POKE the BOX

– read it AND hand it on to …. (your choice… and talk about it):

• Things work with curiosity

• The boundary is in the head not in the system.

• Bring value to business operations - they make things go – you need to engage and go beyond the point of no return.

• Make something happen.


Integrierte Echtzeit Kollaboration ist unumgänglich

Real Time Global Collaboration

Project Management

Risk Management

Earned Value Analysis

Product Visualization

Program Metrics

Process Visualization

Product Metrics

TimeNow

SV = EV – PVSV = 10 – 23 = -$13

Schedule Variance and SPI

0

10

20

30

40

Project is behind schedule!

PV

AC

EV

SPI = EV = 10 = 0.43PV 23

TimeNow

SV = EV – PVSV = 10 – 23 = -$13

Schedule Variance and SPI

0

10

20

30

40

Project is behind schedule!

PV

AC

EV

SPI = EV = 10 = 0.43PV 23


Danke!Fragen und Anregungen?

[email protected]@CISCO.COM

WEB 2.0 - Procurement in 2011

Technology

plant maintenance

maintenance travels

maintenance dispatched7

prosumer video

video onboard

video technology theflip

video showcase kollaboration

potential reason