Top Banner
We help accounting firms grow. The Sales Process
53
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: We help accounting firms grow. The Sales Process.

We help accounting firms grow.

The Sales Process

Page 2: We help accounting firms grow. The Sales Process.
Page 3: We help accounting firms grow. The Sales Process.

1.WHAT we want to accomplish2.WHY is this important3.HOW we will achieve this

outcome

Page 4: We help accounting firms grow. The Sales Process.

Sell A Cruise

Page 5: We help accounting firms grow. The Sales Process.

ObjectivesIdentify Selling opportunities

Understand the selling and Marketing Process

Improve your persuasive powers

Identify Better Prospects

Page 6: We help accounting firms grow. The Sales Process.

Marketing and Selling Are Processes

Page 7: We help accounting firms grow. The Sales Process.

The Sales Process

Targeting Identifying Needs

Solution Development

Resolution

Page 8: We help accounting firms grow. The Sales Process.

Marketing and Selling

Marketing is Communication

Selling is Helping

Page 9: We help accounting firms grow. The Sales Process.

Balance in the Selling Process

Motivation Knowledge

Sales Tactics

Page 10: We help accounting firms grow. The Sales Process.

Targeting Identifying Needs

Solution Development Resolution

Page 11: We help accounting firms grow. The Sales Process.

Prospecting

Gaining Access

Qualifying

Identifying Decision

Influencers

Targeting

Page 12: We help accounting firms grow. The Sales Process.

Determine your ideal client profile

Mr. A Client

Targeting

Page 13: We help accounting firms grow. The Sales Process.

Articulate your Client Profile

The type of client I am looking for is…

Targeting

Page 14: We help accounting firms grow. The Sales Process.

Where can I find prospects?Targeting

Page 15: We help accounting firms grow. The Sales Process.

Researching Prospects

Targeting

Page 16: We help accounting firms grow. The Sales Process.

Gaining Access

Internal

External

Google

Mail and Call

Targeting

Page 17: We help accounting firms grow. The Sales Process.

Qualifying Your Prospects

NEAD

BAR

Targeting

Page 18: We help accounting firms grow. The Sales Process.

NowEnjoy Alte

rDecisionTargeting

Page 19: We help accounting firms grow. The Sales Process.

BudgetAddition

alRelationship

Targeting

Page 20: We help accounting firms grow. The Sales Process.

Decision Influencers

Targeting

• Final Authorities

• Decision

Influencers

• Outside

Influencers

• Coaches

• Gatekeeper

Page 21: We help accounting firms grow. The Sales Process.
Page 22: We help accounting firms grow. The Sales Process.

Targeting Identifying Needs

Solution Development Resolution

Page 23: We help accounting firms grow. The Sales Process.

Identifying Needs

Build Like and

TrustDiscove

r Problem

s

Page 24: We help accounting firms grow. The Sales Process.

Building Like and Trust

Why are we not automatically

trusted?

How do we develop like?

How do we develop trust?

Identifying Needs

Page 25: We help accounting firms grow. The Sales Process.

Discovering Problems

Reality

Impact

Angst

New Reality

Identifying Needs

Page 26: We help accounting firms grow. The Sales Process.

RAIN Methodology

Reality questions

• Gather information

• Get lay of the land

• Tell their story

Identifying Needs

Page 27: We help accounting firms grow. The Sales Process.

RAIN Methodology

Angst/ Anxiety questions

• Discover pain points

• Probe for problems,

dissatisfaction, and

difficulties

• No Angst, no saleIdentifying Needs

Page 28: We help accounting firms grow. The Sales Process.

The Sales Process

Targeting Identifying Needs

Solution Development

Resolution

Page 29: We help accounting firms grow. The Sales Process.

Solution DevelopmentCreate Wants

Handle Objections

Demonstrating

Capabilities

Creating Value

Perceptions

Page 30: We help accounting firms grow. The Sales Process.

RAIN Methodology

Impact questions

• Supersize the Pain

• Look into the future

• Clarify the impact of not

changingSolution Developme

nt

Page 31: We help accounting firms grow. The Sales Process.

RAIN Methodology

New Reality questions-

• Refocus attention on a

solution

• Make explicit the value of

changing

• Reduce buyer objections

Solution Developme

nt

Page 32: We help accounting firms grow. The Sales Process.

Handle Objections

Major Objections

Minor Objections

Hidden or Smoke screen objections.

Solution Developme

nt

Page 33: We help accounting firms grow. The Sales Process.

How to Handle Objections• Listen• Restate• Ask Questions• Answer• Confirm• Move on.Solution

Development

Page 34: We help accounting firms grow. The Sales Process.

Demonstrating Capabilities1. Tell about a successful

engagement

2. Talk about a peer review

3. Show them deliverables

4. Know your competitors

Solution Developme

nt

Page 35: We help accounting firms grow. The Sales Process.

Create Value Perceptions

FeaturesAdvantages

Benefits

Solution Developme

nt

Page 36: We help accounting firms grow. The Sales Process.

Whiteboarding

Solution Developme

nt

Page 37: We help accounting firms grow. The Sales Process.

Whiteboarding

Current Reality- what’s going on today

Desired New Reality- focus on the companies objectives, needs and wants

Possible Solutions- solutions that can help them obtain their new reality

Project Details- how you and the client will work to complete the selected solutions

Solution Developme

nt

Page 38: We help accounting firms grow. The Sales Process.

White Boarding Process

Confirm

Ask Question

s

Gain Agreeme

nt

Solution Developme

nt

Page 39: We help accounting firms grow. The Sales Process.

Develop Plan with Prospect

Solution Developme

nt

Page 40: We help accounting firms grow. The Sales Process.

The Sales Process

Targeting Identifying Needs

Solution Development

Resolution

Page 41: We help accounting firms grow. The Sales Process.

Resolution

Persuade Decision

Influencers

Close the Sale

Page 42: We help accounting firms grow. The Sales Process.

Persuading Decision Influencers

Average Sale Made After 5th Sales Call

-50% Make One Call-23% Make Two Calls-10% Make Three Calls-8% Make Four Calls-5% Make Five Calls

-4% Make More Than Five Calls

Resolution

Page 43: We help accounting firms grow. The Sales Process.

Negative Positive

Sign Approve

Cost or Price Investment

Objections Area of Concern

No Yes

Understand Me? Did I make that clear?

Eliminate Negative Words

Page 44: We help accounting firms grow. The Sales Process.

Proposal Assessment Tool

Proposals should focus on the Prospect, not us!

Resolution

Page 45: We help accounting firms grow. The Sales Process.

Persuade Decision Influencers

Table Group DiscussionList questions or phrases you

would use to persuade Decision Influencers to use

your firm.

Resolution

Page 46: We help accounting firms grow. The Sales Process.

Closing the Sale

Resolution

Page 47: We help accounting firms grow. The Sales Process.

Trial CloseAsks for an Opinion

Gives You the Direction

Conditions Them to Say “Yes”

Resolution

Page 48: We help accounting firms grow. The Sales Process.

The Direct Close

Resolution

Page 49: We help accounting firms grow. The Sales Process.

Sharp Angle Close

If I guarantee your service request by that date, are you ready to approve the

engagement so we can get started today?

Resolution

Page 50: We help accounting firms grow. The Sales Process.

Change Places Close

Resolution

Page 51: We help accounting firms grow. The Sales Process.

Tie Down Close

Resolution

Page 52: We help accounting firms grow. The Sales Process.
Page 53: We help accounting firms grow. The Sales Process.

The Rainmaker Academy says…

Thank You!