We Are What We Do, Not What Our Profile Says We Are - CMX Summit West 2016

We Are What We Do,Not What Our Profile Says We Are Alexis Ohanian u/kn0thing

Can community scale? (Yes) How? Alexis Ohanian u/kn0thing

250M uniques/mo. 8B pageviews/mo. 12 min. per session 53% men 47% women 87% under 35

1/3of USA

Over 40,000 active communities

Your Identity Is Not Your Profile

Pseudonymity Lets You Be Yourselves

Pseudonymity Can Be the Basis of Real Communities

Pseudonymous Communities Can Spur Real Change

Changing culture & creating a social contract

CommunityTrust

& Safety

2xed community team, including new Director & social anthropologist who is a specialist in online communities.

Closed 170,000 tickets in the last 120 days, reduced our average time for first response from 56 hours to 6 hours.

90% reduced

Harassment Reports dropped 30%

Where do we go from here?

Thank you! u/kn0thing